I am so dissapointed that purchasing a car for my daughter, last March has led to so many…read moreheadaches, expenses and utter dismissal by Ren and his son, over the shoddy 2006 Hyundai that we purchased for $3800. The first red flag should have been when it failed inspection twice but they pushed it through, at our expense ( charging a 4rd inspection) despite having engine light still on. Im less that 2months, after purchase we had spent over 2000 dollars on exhaust work, brakes, new tires, starter, spark plugs , a window that didnt go done, broken mirror, etc and now facing a full twin muffler and catalytic replacement. All in less than 1 year. I so regret not questioning how they obtained an inspection sticker when twice it was declined, without any repairs made thereafter but At this point, It is futile returning to them as I recognize that I was to trusting and not diligent enough. Although this purchase was and is a nightmare, I've been strongly reminded of the "Buyer Beware" concept and hopefully, will carry that to my next neighborhood transaction.

My mother who passed away years ago did business with Ren so I figured I'd do the same. I like to…read moresupport local businesses. I was visiting town and was in an accident with my car so he offered to sell me one of his off the lot. I took his word that the car was in great shape (as he has a shop on site) and purchased it. Ren sold me a $6000 dollar car, but never mentioned the $2750 worth of repairs that it needed, which I found out a week later when I had it looked at in a a shop out of state where I live. I have been trying to contact him for days about this matter and he's completely ignored me. When I call the shop to follow up they are rude to me. Don't be the next one.

Great people, great service! My 21 year old car died and they paid me a fair price and towed it…read moreaway for me. Title transfer and paperwork was easy. Highly recommend these guys.

These guys are great. Excellent service. This company knows how taking care of their customers…read more Great work Paul, Rich, and Katie!!

The service department went out of their way to have a key made for my old Subaru. And a nice…read moreshowroom with good coffee.

Update 02/21 BEWARE OF THIS DEALER! My family has been loyal…read moreto this place for decades, purchasing multiple Subaru cars. We currently have FIVE Subaru vehicles, but after today's experience, I am absolutely outraged and disgusted by the unprofessionalism displayed here! After barely ONE MONTH of driving our brand-new 2025 Subaru Ascent (purchased with all types of warranties: New Car Warranty, Powertrain Warranty, even Extended Warranty), I am beyond furious. I bought the car on January 10, and by January 28, the mirror cap flew off while driving! Luckily, only the cap fell off, and everything else still worked. I brushed it off as bad luck and contacted your service department. They assured me they'd order a replacement at no cost and call me once it arrived. But then, yesterday, February 20, another part fell off--a door trim this time. Seriously?! TWO PARTS falling off a BRAND NEW CAR in less than a month?! This is NOT a used car; it's supposed to be top quality! My old 2010 Subaru Legacy, also bought from this dealership, is still running strong with ZERO issues like this. And here I am, dealing with parts flying off a brand new vehicle that hasn't even hit 1000 miles yet! I work remotely, and this car is barely driven--just for school drop-offs and groceries. This is unacceptable! Today, I called the service department again. They told me to bring the car in, and they'd either reattach the trim or replace it. I also asked about the mirror cap, only to be told there was NO RECORD of any order being placed. Are you kidding me?! After weeks of waiting, nothing was even ordered! They promised to reorder it. Despite my growing frustration, I tried to be understanding. Mistakes happen, right? But then they called back, asking me to bring the car in today. My husband made the drive, only to be met with a mechanic who claimed to know NOTHING about our issue. After wasting TWO HOURS of driving back and forth, we got NOWHERE. We don't live anywhere near your location, and this was a huge inconvenience. I called again and spoke to someone named Brad, and guess what? He knew NOTHING about any of these either! After explaining the entire issue FOR THE THIRD TIME, he said I'd have to bring the car back again and pay at least $160 just for them to look at it. Then, they will make a decision. Are you serious?! This is the worst customer service experience I have ever had. I trusted this dealership because of years of loyalty, but this is how you treat returning customers. Selling defective cars and then dodging responsibility is absolutely disgraceful. I will NEVER recommend this place to anyone again.

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I'm just finished correcting College Street motors info- who incorrectly advertised they were…read moreopen until 8:30 tonite, Saturday before a warning of 2 feet of the white stuff up near the Vt. Border in Heath. I raced down here to AMHERST, instead of heading to Keene or Hadley which had tire service places I could have made. I've been calling folks offering my first born male child if they would stay open a little bit after 6., but pleas were not met with the Chivalry I'd hoped... Then called a place and while their service guys had already left, he did something that shocked me/ He HELPED! He went through the places I had been left out in the cold by - once is enough... but the Auto Angel urges me to give him 15-20 minutes and like an unlikely SUPER HERO, vowed to find me a much - MUCH needed place to put on my snow tires, without which it is likely I will not make it up into the hinterlands of Heath...and if I by some miracle, make it, I stand no chance of escaping to any semblance of civilization and basic needs for my two and four legged family. I didn't get his name- but it's going to be Yelped far and wide.. RENS MOBIL and AUTO SERVICE!!!! Hurrah for you!‍

Leon is the greatest! He stands behind what he sells. He only deals with Toyotas and Hondas and…read morethey are all top notch.

The time it took for an oil change from this location was totally worth the value…read more Quick Inexpensive And the communication about what I should get done next is very helpful.

No longer using this shop after 7 years of being a consistent customer…read more They are short staffed and doing inaccurate repairs. I took my vehicle to another shop after a family member had an unsuccessful repair done at AE which they claimed fixed the issue. The repair AE recommended for my vehicle was not only unnecessary but far from what the vehicle needed.

Ernie's Towing is an absolute nightmare. They towed my car while I was parked with my hazards on…read morefor a few minutes at the townhouses, dropping off a meal to a grieving friend who had just lost a loved one. When I went to retrieve my car, I had to spend money I had set aside for groceries just to get it back so I could make it to work. To make matters worse, my car had noticeable scratches and damage caused during the towing. When I brought it up, they were rude and completely dismissive. Their actions are predatory and deceitful, preying on people in vulnerable situations. Avoid them at all costs.

Despite all the terrible 1 star reviews for people parked illegally and blaming the business for…read moredoing their job, Ernies was amazing. We had an issue with our truck on the highway and the woman on the phone told us an hour someone would be out but will try to get someone asap. Within 3 MINUTES off the phone one of the guys Chris showed up to tow us. Great service.

Exceptional customer service from start to finish. High quality transport, driver and excellent…read morecommunication. Great value for high quality.

Excellent customer service and great communication from the driver. Scheduling was delayed and…read moresomewhat unpredictable.

I was lucky that my tow knew Gil's and recommended I visit there a second time, because Gil's fixed…read moremy car within 24 hours despite being one of the busiest car shops in Amherst. Gil's, a mom and pop auto shop, is run by Daniel and his staff. When I first visited for a routine oil change, I was seen and changed within an hour for an incredibly fair price. I wondered if they needed my filter in advance? Or my oil? Nope--they had those all ready. It was this kind of family and expertise that I wasn't used to for auto shops. So, when my tow driver knew Gil's and was ready to tow my broken down car to Gil's for a repair, I called them ahead of time to clear it. No problem, again. This was an incredible relief. The day I showed up to get my car back, I was excited. I was concerned about my battery needing a premiere level to get the same level of cold cranks--nope--they found a battery 2/3rds the price new and had the cold cranking power. I was concerned that there might be something wrong besides my battery--yep, they suspected the starter and had called me for approval in fixing it. All in all, I expected to spend a thousand in repair fees, but found them a surprising amount beneath my own estimate. Somehow, Gil's manages to do great repair at market level or below, and I believe that's because they rely on their car know-how and more affordable software systems. They were affected by the Cloudflare outage on Tues 18th, 2025, like most of the people in the world. They could still print out my receipt just fine, and I was on my way. Don't be put off by the struggles their customers go through. Their 3rd party's air pump worked if you had a card, the coin slot was jammed. I thought I saw a car with a transparent tarp out front one day, and it was gone the next. People must be coming and going here with all sorts of classic and new cars, and somehow Gil's manages to stay atop these changes. From what I know, they'll be moved out of this location soon, so keep an eye out for where they end up next. Thank you, Gil's, I'm glad to be a part of your car family on College Street, with other quality mechanics you've referred me to.

Very nice and efficient inspection. Failed first inspection and they let me know before the second…read moretime it wouldn't pass to save me having to pay again. I really recommend!