Great service, friendly people Great prices…read moreFast service Free tire rotation after buying your tires from them Thank you

My husband ordered two new tires, he was told they would be in early next morning to say they…read morearrived. He did just that. Kept to his word. I arrived waited a very brief moment. First come, first served. No appointments taken. A beautifully sunny morning, I chose to see outside and gets Some sun We have 2 new tires on and I'm now off to gallavant. The few guys I ran into are always kind & respectful. I appreciate that. All done

Went in for tires yesterday and was met with friendly professional service. After consulting me as…read moreto how our vehicle is used they recommended a mid price tire rather than trying to up sell a premium one. The actual cost came in under what they originally quoted me which was already less than I had budgeted for! As I live relatively close they offered and I accepted a ride home they finished earlier than they originally promised! Then that came back in my car to pick me up and pay. They perform many other vehicle maintenance items too. Again the prices looked reasonable. They made themselves a new customer so I'll be back for my cars next PMI. I'll update once I get that work done.

I got my car inspected and was told I needed 2 new front tires. I went here and they told me I…read moreneeded 4 and it would cost me $890--an amount the guy pulled out of... the air, without even looking at my car. I went to another place instead and got 2 tires for less than half the price they had quoted me for four. So, no thanks!

Got off the train after a long day at work and found that I had a puncture in the sidewall of my…read moretire. Filled out online forms for 4 different tire places that night, figuring that I'd have responses in the morning. Harding responded at 8 the next morning (other shops responded midday) and was able to have the tire on my car by 1 the same day(other shops couldn't do it until at least Monday), all for less than any of the other quotes I received. Couldn't be more pleased with their service.

All 4 rims were damaged. Debbie is going to have them repaired thankfully. If you have nice rims be…read morecareful.

The folks at Sullivan Tires are friendly, experienced, knowledgeable, and helpful. The tire…read moreselection is great. I would highly recommend them to anyone who needs tires or tire servicing.

I got low quality zinc lug nuts with my aftermarket rims. Two recently broke. I decided that a…read moretire place would be the best place to go- after all, they remove tires for a living, right? They must have some special tools or tricks-of-the-trade to easily handle this. I need new tires anyway, so I checked their website, found the tires I wanted and went to Sullivan Tire on a Saturday morning. Customer service was awful. Guy at the counter (Kevin) made me wait while he chatted up a woman about personal issues. Ok- I can be patient. Another customer walks in and goes to the empty counter. Manager walks over and helps her- while making eye contact with me- standing in line to be helped. Nope. Still leaves me waiting. I finally get to get Kevin's attention, and explain my problem. He says- "how about Monday at 1:00?" "Umm- I have work. I can be here at 4:00." How about next Saturday?" A WEEK? For two lug nuts? He says "maybe we can chisel them off or something..." "Is that going to mess up my rims?" "WHOA- you're talking like THAT? No- I won't touch it." Wait- WHAT? I just got refused service because I'm concerned about the damage to my $1200 investment? Found out from my friends that they had similar experiences there. Bottom line: if THEY don't trust their mechanics to not damage your car- neither should you. Save yourself the aggravation and take your business elsewhere. Update: I went home and drilled out the two lugs with a pistol drill and installed new ones I bought from Amazon. Took me about an hour and cost less than $10. I assumed a professional tire shop would have a better fix than a driveway mechanic. Guess I was wrong!

We live in snowy New England, and during our most recent snow storm, our snowblower's 2 tires, fell…read moreoff the rims. The timing couldn't be worst! It was obvious to me that whoever assembled our relatively new snowblower, failed to seal the tires correctly onto the rims. I called around to a few local tires places and I was told by most of them that they would be unable to mount the tires today and they could have them ready by tomorrow. I needed to find someone who could help me today....I had to deal with the snow soon since we are a retail operation. I was referred to Ken Jones Tires by a friendly salesman at Tire Warehouse on Grove Street. Not only did Ken Tires mount the tires on the rims while we waited, they didn't charge us for the small repair. I was blown away!! I wasn't expecting to get this free of charge and I would have been just as happy with the service I received had they charged us the $20 or so to mount the tires. Customer service is a lost art and most retailers don't place any focus on it. If you are in the market for tires and value customer service, give Ken Jones Tires a call or stop by their store on Chandler Street. -Tuckerman Hal / Massachusetts Symphony Orchestra (Operations Staff)

From the owner: We are a the experts in the Farm, Industrial and Specialty Tire and Tire Chain markets since 1939…read more Authorized distributor of Carlisle, Goodyear, Titan, Firestone brands as well as many import brands. Foam Fill Tire Flat-proofing We ship nationwide. www.kenjones.com

I discovered a flat tire with a nail in it the day before I was scheduled to leave town at 6 AM…read more Not exactly ideal timing! I originally went to BJ's in Northborough, where I have a tire warranty, but was essentially told I was SOL and sent to another BJ's location. Thankfully, when I called the Auburn BJ's Tire Center and explained my situation, they referred me to Town Fair Tire. DJ was fantastic! He was upfront about what needed to be done and how long it would take, and he genuinely worked with me to figure out how to get everything taken care of that day. Just over an hour later, I was back on the road. I'm pretty sure that's record time! I really appreciated the honesty, flexibility, and willingness to help, especially when I was in a time crunch. When it's time for a new set of tires, Town Fair Tire will absolutely be on my list. Based on the customer service alone, they've earned my business!

Needed a tire and the Mazda dealer ship charged me $100 less than them even though the dealership…read morebuys the ties from here. They do match prices but check around first.

Great attitude and customer service good quality service and prices I would highly recommend this…read morebusiness

Unfortunately, this location is extremely unprofessional and unethical. I went in to get a tire…read morereplaced and later realized they installed the wrong model, which didn't match the other OEM tires that came with my car. Not only that, but they refused to honor the 60‑day satisfaction warranty even though I called the very next day. They also broke one of the wheel bolt covers and tried to fit it back on using a piece of gum/plastic to make it stick, without even mentioning it to me. The cherry on top is that they didn't inflate the tire to the correct specification or reset the tire pressure monitor. Just unreal coming from supposed tire experts...

- Reasonable pricing - Gave me a loaner car for free…read more - Quick service - good communication

My first service experience with these guys was terrific. I have been a Lexus guy for decades; but…read moreI recently got a BMW Convertible, 'cause Lexus doesn't make one that fits the golfer lifestyle. Dan & Jen were very accomodating as far as scheduling. They gave me a ride to work. and the keys were right where they said they would be at the end of the day. Great communication, and a very reasonable price for the service I received. I would definitely come back to them for service in the future!

No frills budget friendly new tires and tire services like winter tire swaps and tire plug , TPS…read moreand valve stem fix , the tire technicians are hard-core. They don't have heated interior work bays , 100 degrees in the summer and zero in the winter and they work . I saw those guys today help a handicapped elderly women in a PT cruiser because they are stand up guys . They treated her like it was their grandmother ! . Great service and great hardworking staff !

Jerry mgr was unprofessional calling me white person without money, as I was warranty on tire from…read morethere. Super unprofessional, all other customers were besides themselves as the wanted to charge me more for a warranty on the tire than a brand new tire. Employers were in front hanging out with children running around and smoking pot in front of everyone. DONT GO THERE!

Jeremy was communicative, knowledgeable and professional. An honest and affordable shop. Highly…read morerecommend

Jeremy is amazing, have been doing business with him since he took the shop over. Jeremy pulled…read morethrough and got me out of a bind today. Great guy and great business, highly recommend this tire shop.