I got my car inspected and was told I needed 2 new front tires. I went here and they told me I…read moreneeded 4 and it would cost me $890--an amount the guy pulled out of... the air, without even looking at my car. I went to another place instead and got 2 tires for less than half the price they had quoted me for four. So, no thanks!

Went in for tires yesterday and was met with friendly professional service. After consulting me as…read moreto how our vehicle is used they recommended a mid price tire rather than trying to up sell a premium one. The actual cost came in under what they originally quoted me which was already less than I had budgeted for! As I live relatively close they offered and I accepted a ride home they finished earlier than they originally promised! Then that came back in my car to pick me up and pay. They perform many other vehicle maintenance items too. Again the prices looked reasonable. They made themselves a new customer so I'll be back for my cars next PMI. I'll update once I get that work done.

The folks at Sullivan Tires are friendly, experienced, knowledgeable, and helpful. The tire…read moreselection is great. I would highly recommend them to anyone who needs tires or tire servicing.

I got low quality zinc lug nuts with my aftermarket rims. Two recently broke. I decided that a…read moretire place would be the best place to go- after all, they remove tires for a living, right? They must have some special tools or tricks-of-the-trade to easily handle this. I need new tires anyway, so I checked their website, found the tires I wanted and went to Sullivan Tire on a Saturday morning. Customer service was awful. Guy at the counter (Kevin) made me wait while he chatted up a woman about personal issues. Ok- I can be patient. Another customer walks in and goes to the empty counter. Manager walks over and helps her- while making eye contact with me- standing in line to be helped. Nope. Still leaves me waiting. I finally get to get Kevin's attention, and explain my problem. He says- "how about Monday at 1:00?" "Umm- I have work. I can be here at 4:00." How about next Saturday?" A WEEK? For two lug nuts? He says "maybe we can chisel them off or something..." "Is that going to mess up my rims?" "WHOA- you're talking like THAT? No- I won't touch it." Wait- WHAT? I just got refused service because I'm concerned about the damage to my $1200 investment? Found out from my friends that they had similar experiences there. Bottom line: if THEY don't trust their mechanics to not damage your car- neither should you. Save yourself the aggravation and take your business elsewhere.

We live in snowy New England, and during our most recent snow storm, our snowblower's 2 tires, fell…read moreoff the rims. The timing couldn't be worst! It was obvious to me that whoever assembled our relatively new snowblower, failed to seal the tires correctly onto the rims. I called around to a few local tires places and I was told by most of them that they would be unable to mount the tires today and they could have them ready by tomorrow. I needed to find someone who could help me today....I had to deal with the snow soon since we are a retail operation. I was referred to Ken Jones Tires by a friendly salesman at Tire Warehouse on Grove Street. Not only did Ken Tires mount the tires on the rims while we waited, they didn't charge us for the small repair. I was blown away!! I wasn't expecting to get this free of charge and I would have been just as happy with the service I received had they charged us the $20 or so to mount the tires. Customer service is a lost art and most retailers don't place any focus on it. If you are in the market for tires and value customer service, give Ken Jones Tires a call or stop by their store on Chandler Street. -Tuckerman Hal / Massachusetts Symphony Orchestra (Operations Staff)

From the owner: We are a the experts in the Farm, Industrial and Specialty Tire and Tire Chain markets since 1939…read more Authorized distributor of Carlisle, Goodyear, Titan, Firestone brands as well as many import brands. Foam Fill Tire Flat-proofing We ship nationwide. www.kenjones.com

Greeted with a smile. I made an appointment to assess and evaluate what is causing the Tire…read morePressure Sensor light to come on. Lucas took the time to teach me about tire calibration and how it affects the way my car drives. Lucas then showed me the tire pressure number on all 4 tires and how each number was different. The goal is to have the factory recommended tire pressure of 32. Lucas then offered to recalibrate and set each tire to 32 all the while with my Safety in mind. I am a Town Fair Tire loyal customer and this is why!

I booked an appointment to get my TPMS sensors replaced. I got there on time and didn't get waited…read moreon for 15 minutes. Finally, I was told that they didn't want to scratch my rims, to take it to the dealer, anything but work on my car. The rims are 22" aftermarkets and the guy was worried about the TPMS sensors fitting in them, but they have sensors in it right now. The guy seemed to be very inexperienced even though he was maybe mid 30s. It was not a great experience but a frustrating one.

Great attitude and customer service good quality service and prices I would highly recommend this…read morebusiness

Unfortunately, this location is extremely unprofessional and unethical. I went in to get a tire…read morereplaced and later realized they installed the wrong model, which didn't match the other OEM tires that came with my car. Not only that, but they refused to honor the 60‑day satisfaction warranty even though I called the very next day. They also broke one of the wheel bolt covers and tried to fit it back on using a piece of gum/plastic to make it stick, without even mentioning it to me. The cherry on top is that they didn't inflate the tire to the correct specification or reset the tire pressure monitor. Just unreal coming from supposed tire experts...

- Reasonable pricing - Gave me a loaner car for free…read more - Quick service - good communication

My first service experience with these guys was terrific. I have been a Lexus guy for decades; but…read moreI recently got a BMW Convertible, 'cause Lexus doesn't make one that fits the golfer lifestyle. Dan & Jen were very accomodating as far as scheduling. They gave me a ride to work. and the keys were right where they said they would be at the end of the day. Great communication, and a very reasonable price for the service I received. I would definitely come back to them for service in the future!

I was on my spare and came in for a new tire I had already been to 3 different places that didn't…read morehave my size tire luckily these guys Nate and Jerry were able to help me quickly. The pricing was also in the range I expected so if I have any issues again I'll definitely come back

Stay away from. Bait and switch appointment times. If you schedule an appointment on the phone it…read moremeans nothing. According to the service manager, "that lady is 3000 miles away." Sat in waiting room for 2 1/2 hours past appointment time.

I love Sam's. The staff are very friendly and helpful. The yard is just what you would expect…read more Wear boots but they keep the yard in good shape. A great selection of all brands. I have even seen a rare model or two here in the past. The pricing is very fair if not cheap. They also buy vehicles which is nice if you need to retire a car.

Staff always helpful, this yard doesn't disappoint I'm always able to find what I need.read more