I've been a customer at Greasy's for three years, and Pete and Ethan are truly the best. Whether it's oil changes, new tire installations, brakes, or anything in between, their expertise and the quality of service they deliver are unmatched. The value and consistency I've received keep me coming back every time. From keeping up with the maintenance on an older vehicle then transitioning to a newer vehicle, the guys will always be who I trust with my vehicle. read more

Not only did they never repair my car because problems please don't bring your car they don't know what they're doing.. I picked up my car one day and they forgot to put pots back therefore I had to call AAA when I drove it. It cause more problems can practically destroyed my car because of their incompetence. How would you like a mechanic that not only fix the problem that they said they did but then left parts out. Which caused more problems. I had to get rid of the car because they didn't know what they were doing please don't bring your car there read more

Even after 15 yr it's just as good as when He opened his first Garage. The ethics and accountability are still there. Pete and Ethan are a great team. Ethan has Grown incredibly well at servicing cars. His knowledge has grown with schooling and Pete's knowledge of Automotive Technology. I have total confidence in his ability to do any repairs on my car. And that means a lot. Don't hesitate to bring your automobile to Greasy's for all you Automotive repairs. read more

Greasy's Garage - The only place I bring my Cars for any repairs. Be going to Greasy's for 15 yrs. Won't go to anyone else. - Auto Repair Near Me - Worcester, Massachusetts

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Long story as short as possible. My car was leaking coolant. Brought it on a Sunday, they called Monday to say they'll look at it shortly and call me back. They called on Tuesday and said it'll either be X work for $900 or X + Y work for 1600. I said I'll do the $900 work, denying the extra work. They are not open during posted scheduled times, they close whenever, and didn't get a call til Friday at 445 of them saying if I'm not there in 15 minutes they're closed for the weekend and I can't get my car til Monday. They said they called me earlier in the day (they did not). Then got there and saw my bill for $1700 and I was shocked to it not being either amount mentioned prior. Questioned why so much when we agreed on $900 and I was never contacted otherwise. They said it was work that HAD to be done but I was unaware of any change. Would not recommend to anyone. read more

Wheel bearing replacement estimate! They are sloppy. I drove to their shop to get a price quote. They kept making excuses. Tomorrow tomorrow but tomorrow never came. Then 4 weeks later, owner sends that their shop rate is $120/h when do I want to schedule. How about the quote. I texted "how much for part & how many hours for labor. They never responded but Kelley blue book said two plus hours but greasy never responded. Oh well!! Don't use them. read more

Great shop for mini cooper. Bring it there for checkups, and different issues and they always find out whats wrong for a fair price. They are fast and always make sure to listen to all the concerns. Last time I came in for a small issue and they ended up doing it for free because it took them very little time. Nice shop, great people work there. had my headlights, oil, and blinker changed and fixed and it sailed all smoothly. thanks. read more

Greasy's Garage - after they fixed my high and low beam - Auto Repair Near Me - Worcester, Massachusetts

Being that I'm new to the Worcester area (and female....girls- you know how it is) I was looking for a place to bring my car that I felt would take care of me and present honest, fair prices as well as good work. Greasy's definitely nailed it! I was blown away by the customer service as Tom, the service manager, patiently helped me navigate my way through the warranty issues I was having. In the end- he gained a new and lifelong customer. I will absolutely refer my friends and family to them and recommend you check Greasy's out so you can see for yourself! read more

Excellent shop for Mini Cooper diagnostic and service. Fair prices for work done. Work done when promised at price discusse.

Went there and the owner was so rude and disrespectful, would never recommend this place to anyone, terribly over rated.

These guys were the ones I trusted with my car for the last few years. I really liked them. But in my last visit, during Covid-19 times, I had to confront the owner to wear a mask. I realized that I was in the waiting room for 45 min in an establishment where nobody was wearing a mask and nobody entering was asked to wear a mask. I cannot in any good conscience support a local business who does not care for their customers health. read more

I had a very good experience today. I left there feeling as though I didn't get the shaft. I wanted to try a local business and stop supporting larger corporations. Plus places like Midas tend to tell you that you need 5 million things done to your vehicle when you really don't. I went in for an oil change but didn't tell the gentlemen at Greasy's that Midas had "strongly recommended" that I get a slew of things repaired on my vehicle because I wanted to find out if they would come back with the same findings. So guys at Greasy's don't be upset with me. It wasn't a test for you, but Midas. I just had a really uneasy feeling from the folks at Midas. Guess what? There was only one thing that I actual needed, and it wasn't even on the long list I got from Midas. Thank you for being an honest company. People appreciate that and have no problem returning to your place of business in the future. I for one will be back next week to get my repairs done. read more

I had been driving to RI to have my Mini serviced. I was so happy to find Greasys! They do a fantastic job, their prices are, obviously, so much less then the dealers. They take great care of my Mini. I wish I had found them sooner. read more

Greasy's Garage - Auto Repair Near Me - Worcester, Massachusetts

If I could give zero stars I would. I have never dealt with such a hard headed garage in all my life. I brought my car there that barely ran and definitely couldn't drive. I called them and told them I'm not sure what's wrong but I need a diagnostic done because there could be more than one problem. They charged me for the diagnostic and told me what the issues they assumed to be the problem and I said as long as my car runs and runs correctly I don't care just get it fixed. And so they did and I made sure we were on the same page about it running properly with no issues and they told me everything should run great. Well 900$ later I go to pick it up and not even a hour later my car is stalling out. So I call them back and they tell me I need to drive the car 100 miles to "get the car used to the new parts" never have I heard that before but I didn't want issues so I gave it a couple days and 4 days later it was still giving me the same issues. So I call them and tell them it's their responsibility to fix this because as far as I was concerned everything was suppose to run not stall out everytime I hit a red light. Mind u stalling out was something I told them was happening and needed to be fixed so they knew what they were looking for. They then began to tell me that they fixed what they should have and if I want anything else done I need to pay more. After days of arguing with them telling them how unprofessional this is and how they knew this was one of the issues but now that it's not working the only issue was a "none start car" but when I brought it in it was starting just didn't sound good, so that makes no sense. I kept calling and they started not even returning my phone calls telling me I'm "toxic and fired" like what does that even mean??!?!??! Still to this day 3 months later my car is still stalling. If ANYONE is considering this garage I HIGHLY suggest u go somewhere else. Horrible horrible horrible! Waste of my money and time. Shitty place and even shittier .... Truth be told, I towed my car in bc it was running so horribly I couldn't drive it.. it started all along it was just never able to drive.. first of all. I can show all paperwork to prove u gave me nothing for free, I paid for all work that was done. I have phone records to prove I never called u guys "drunk". U can choose to work w whoever u want this is true... I would just think u wouldn't send such shitty work out w ur business' name on it. I have a right to be upset seeing I paid for problems to get fixed when they haven't been. Simple. read more

Me and my parents have taken our vehicles to Greasy's since Pete opened the Garage. Nothing but good experiences for us. Repairs done in timely fashion and they never try to sell services you do not need. if anything, they told me I did not need certain things I thought I needed. If I could have given more stars, I would have. read more

My everyday for over a decade mechanic finally retired :( So I needed a new mechanic to maintain my vehicles. They are in the neighborhood and had perfect yelp reviews, so I gave them a call. I called them up for an appointment last November, and got a bunch of attitude - like how dare I call them??? Then explained how super busy they are and they can give me an appointment but it may not work out (is that really an appointment?) Knowing they'd soon be working on my car, I was polite as could be. But they didn't really care to learn what the problem with my car was. And they were just plain rude, to someone they never met and gave them zero attitude (just wanted an apt so they could fix my car.) He kept going out of his way to say how extraordinarily busy they are and how this 'appointment' was a favor to me. Anyways - I bailed at this point. If they're so crazy busy - I don't want my car sitting there for weeks, nor do I want them doing a poor job because they are rushing through the repair. Maybe it's because I wanted my car fixed and not drop thousands turning it into some souped up midlife crisis mobile. Judging from the reviews I guess these people are awesome for souping up a mini cooper. But if you're calling to just get standard car repair - you may want to consider elsewhere. read more

How have I not Yelped this place? I've blogged about it and recommended it to more people than I can count yet I didn't yelp it?? Must be getting old. After finding a doctor you can trust and rely on the next most important step is finding a mechanic who is GOOD, REASONABLY PRICED, RELIABLE and HONEST. Do you have any idea how HARD that is to find? Let me put it this way; My son is a mechanic and I bring my car here. These guys are that good. In my twenty years driving I've had 10 cars and probably experienced 30 mechanics and John and Pete are hands down the best one's out there. Hands down the best mechanic experience I've had anywhere. They are fast, reliable, will work with you to get your car back up and running and go the extra mile. If they added a full complimentary sandwich bar and massage service (on second thought I don't want John rubbing my back anyway) this place could not get any better. I'd give it 10 stars if I could. The next time you're looking for an oil change, scheduled maintenance or regular full on repair give these guys a call. read more

Greasy's Garage is a mechanic-owned full service shop that excels in service and price. I've taken my Mini Cooper to Greasy's Garage since Spring of '09. I've had regular maintenance performed, upgraded performance parts, and break-fix mechanical work done. I can only think of positive things to say about Greasy's Garage, and that should be telling considering the risky world of auto mechanic shops. Service is excellent. The staff at Greasy's answers email inquiries very quickly, even outside of business hours. They provide an estimated completion time on any work done, and they have always finished well within their estimate. They reply to voice mails promptly and prepared to answer all questions. The mechanics explain what went wrong with your car and how they are going to fix it. Also, the crew at Greasy's understands performance upgrades and will work with you to ensure you're doing it right. Prices are extremely competitive. I have gone to chain auto stores and gotten quotes on standard services for my car along with major break-fix work. Greasy's has consistently beaten these prices. Further, Greasy's has been able to get any part needed in very short notice. This can sometimes be a problem with smaller shops. The crew at Greasy's knows and loves cars. It shows in their work and their attitude. I highly recommend this shop for any auto needs. read more

Greasy's just saved me from ridiculous bills and potential engine damages to my '02 R50. This was worth the hour drive each way and we will be coming here with our mini from now on. Wonderful service. Not at all shocked to see only five star reviews here. The only less than five star review is from a person who didn't even use their services. Go figure... Anyway, on to our experience: They are a modest little shop that does get busy (IMO that's a good thing). When we pulled up we saw five or six minis in their lot, so we knew we were at the right place! (it can be kind of easy to miss though, make a left just before the center divider... don't miss it!) We ended up having to leave the car overnight (well, a few nights because of our schedule) since we live in Lawrence, so a bit of a drive, especially with traffic. We thought our issue was with the alternator. Turned out the be a bad power steering pump, which was drawing power even when the car wasn't on, thus killing the battery. They had never seen this before and stated they spent quite a bit of time diagnosing the issue. Lucky for us this was under warranty by mini still! We were also getting an oil pressure light, which turned out to be due to Pep Boys (of Salem NH) throwing out some necessary parts when changing the oil for us. Greasy's gave us detailed records of what was missing and what they had to do. Unfortunately it was a $250 part (stock Mini part, and yes, Mini themselves charge that, I checked). Fortunately the records they provided got Pep Boys to pay for the part due to their own negligence. When we took the car into Mini (of Peabody) for the power steering pump, they stated our coolant wasn't "mini standard" and that there was an oil leak. I immediately called Greasy's and was explained that they did top off the coolant, he had been using it for over a decade, and never issues. There was a SMALL oil leak, but nothing to be worried about currently. And mini wanted another $500 to "fix" these "issues". Bottom line is, I am going to make it a point to come here from now on. In fact, they are going to be the only ones I trust to change my oil (because apparently that is easy to screw up on our model mini). Their oil changes are $20 more than the chain shops around, but you know what? They won't be breaking my car in the process. Yes, they are an hour away. Yes, they do get busy. Frankly, I don't care. Over here I know the car is in good hands and I don't have to worry about them botching the job. They know what they are doing and they aren't going to tack on unnecessary work/costs. One last little tip for those who are sticker nuts, they have some pretty sweet black or white decals (free) that are going to be going on the back of our R50. All you have to do is ask! I will proudly slap that emblem on! :) Thank you Greasy's. We are happy to be able to get back to motoring! read more

Been going here for 13 years Good mechanics,decent prices and trustworthy operation .

Greasys... not sure where to begin. They have been servicing my 330 for a number of years now and have done most of the standard stuff a bmw 3 series requires... I have no complaints and in fact I am extremelt fond of Pete, John and there entire crew. They now do all the work on wife's SUV and it turns out they also do all the work on some close friends vehichles... and for good reason... they are fair, real fair, fast, professional and maybe most importantly always take the time to make sure you know what the problem is, provide you with options and then always look for other existing issues and provide realistic feedback about what can be expected. Highly HIGHLY recommend for BMW and Mini work. read more

I have a 2010 Mini Clubman S, I wanted to try Greasy's based on all the great reviews, so I called for an oil change appointment and they had an opening within 30 min. The staff was friendly, professional and had me in and out in 20 minutes! I am planning to have some other work done with them in the next month and will update this review once I have additional work done. If you have a Mini, try these guys! read more

just had 2 stops here in the past month or so and seriously the best garage ive been to. Pete and John are pretty awesome guys who are fair and honest. theres a certain associations you have with mechanics but i feel like with Pete hes just there to make people happy instead of running a business. i did a full maint overhaul on my car as it was not serviced since the day i got it. did some complicated work with egr and heatshield that was acting up. and they threw in a install of my cold air intake on the house since i had a lot of work done. quality of the work is great. prices are extremely fair. these guys also go out of the way to accommodate your schedule. hands down only garage ill go to in MA.....also side note. THE HELL WITH HERB CHAMBERS FORD read more

It doesn't matter if it is a rate YOU think is consistent with the city's rates (many others are less expensive as I have recently found out) but it is all on YOU. Don't blame the city for your greed. read more

Almost certainly the best experience I have ever had at an auto repair shop -- honest, pleasant and fast service. Highly recommended, especially for MINI owners as that seems to be their specialty. One note: the address given on Yelp is no longer correct. They have moved to 143 Hamilton Street in Worcester. read more

Was not impressed with this places customer service. I called and made an appointment showed up to have my oil change and was told that the gentleman on duty was too busy ...to come back the next day between 10 and 11 showed up the next day at 10 willing to wait and was told flat out that they could not get to me that Day. I understand it's only an oil change but now I will never even think about bring me a vehicle there for any reason whatsoever. read more

Took my 06 Hyundai Elantra GT for a clutch replacement. Their service was really great and I saved a lot of money too! ( compared with quotes I received from a couple of other garages) What made me even happier is that they cleaned both the inside and outside of the car before they returned my car back. Who does that nowadays!! read more

Car was towed in with a major engine issue. Greasy worked with the extended warranty company, got the claim approved, and got the job done. Thank you! read more

I'm a very big fan of these guys and I cannot recommend them more highly. Prior to finding Greasy's Garage my typical experience with mechanics was a mix of bad phone etiquette, surly interactions, a general "I don't need you, you need me" kind of attitude, and a sense that maybe I was being taken for a ride financially. Enter Greasy's Garage (in particular Pete and Thom): NICE. KNOWLEDGABLE. SKILLED. HONEST. FAIR PRICING. They won't recommend work that you don't need. They won't gouge you on price. Things get done in a timely manner. They'll educate you, if you're interested. And they honor their service warranty if anything goes wrong. Let's be honest, you go to a mechanic for a specific service, fixing your car. And these guys do that VERY well and it's the main reason you should go to them. But on top of that they also offer a garage environment like I've never experienced before. I'm invited to look at the issue they found? I'm invited to eat lunch with them? I'm not treated like a dummy? I'm offered their personal car if I want to run an errand while I wait? I sit on a couch and chat about life with my mechanic?! *mind blown* There's a reason I drive all the way from Boston just to get my car serviced there, even for something as simple as an oil change, and why I have no hesitation giving these guys 5 stars. read more

Greasy's Garage has consistently provided fantastic and economical service to for our automotive needs every time we go. We recently purchased a car through them, and they worked hard to facilitate the repair, inspection, registration and all the other mind-numbing madness that goes with such endeavors in Massachusetts. They're trustworthy, diligent, skilled and not afraid to refer customers to other quality businesses for the (very) few times they can't help. Thank you, Greasy's for helping us retain our sanity. I've never been to a better garage. read more

I don't have any problem with the work they did on my car. What I have the problem with is the attitude. My car got into a little incident and a friend of mine who works with cars introduced me to this place, saying they are really good and very friendly. This is my first year driving, I really don't have much experience and I'm pretty lost when I wandered in. The staff was friendly but I had a big problem when they keep referring to me as having a language barrier. Now that I do have English as my second language but I would consider myself having no problem communicating as that's the majority of my job. I talk to people with varying levels of English fluency every day and unless they really don't speak English at all they can communicate with me just fine. I have an accent, sure, but often people don't even realize that I am ESL. In short, my English is fine. However, the staff certainly don't think so. When I approached them asking what do I need to do concerning my car and my insurance they just gave me the feeling that I am stupid for not knowing the exact procedure. I felt frustrated. If I knew what to do then surely I will just do it instead consulting you. They told me there are certain things I need but not telling me how to get them when I asked. Eventually, the staff just decided to call my friend and ask him to explain to me in my language, loudly declaring that I have a language barrier, therefore, he cannot communicate with me. I felt humiliated. When I was talking to him there is no indication that he couldn't understand my English. I spoke a bit soft sometimes but that has nothing to do with language. And there he is throwing shade at me constantly by saying we have a language several times over the phone. When my friend translated his words I had to tell him I already know all of those from the conversation, it's just that the staff apparently believe in my English skill despite I told him I can understand them just fine I just need clearer answers. In the end, my friend had to research on the problem and give me answers himself with no help from the staff. I really doubt if someone without an accent walked into the store will be treated the same. They see a young female with an accent and just instantly decided if there is any confusion it must be because of the language barrier. If there is any barrier here it is the barrier of ignorance. Again, the job on my car is good but I will not come here again if I can. read more

New in town. My Toyota was driving a little loose and there was a vibration. Took my truck to Herb Chambers Toyota because I was not familiar with any mechanics in the area... Their estimate was $3,400 dollars. I almost fainted. I said ok, button her up & let me get a 2nd opinion. Took my truck to Greasy's based off of a recommendation from a friend. Their estimate was $1,400. That is quite a difference. I'm glad I got that 2nd opinion.... My truck is driving great and I did not empty out my bank account in the process... Pete & Tom were very upfront about what needed to be done & very pleasant to work with. I'll definitely be back in the future. read more

Great, honest service from knowledgeable staff. My wife's mini cooper had an incessant strut mount issue, and they solved the problem at a very reasonable price with warranty. Also have my VW Golf serviced given the price and their willingness to actually explain service. Appreciate the transparency - Will continue to have cars serviced with them. read more

OK, I don't write a lot of reviews, but this one has to be done. First, I have been using Greasy's for about 3 years to service both a MINI and a Subaru and have nothing but great things to say about the owner and staff. The work they perform is second to none, it is also quick and complete. They will tell you what they recommend that you change immediately and what can wait as they inspect everything as they work. They will never try to pressure sell you on something that you don't really need which is the best part of it all. Bottom line is that you have a mechanic that is honest with you about what has to be done to your car. My story is simple. I drove 450 miles one-way from Laurel Maryland to come back up to visit Greasy's to get a clutch replaced because I trust him to get it done right. This job is generally an 11 hour job which was completed by Pete and his team in 4 hours! They also serviced several other items to ensure that they were wearing properly but at 89000 miles, I knew it needed to be done. The car drives like a dream now thanks to Pete and his team. This brings me to the post by Joe H. I'm not certain what he said or did, but I do know that Greasy's is really busy. This is a guy that services many of the MINIs for local clubs in the area and if you call trying to get your car in that day or week, he may not have a slot for you. That being said, Pete does not like to see anyone with a failing vehicle and will try to squeeze it in if he can. I have never seen him turn a customer away and if he told you he would try, he was doing you a favor and wanting to work with you. I find it a little sad, that you felt posting a poor review on a company that you never used just because you let your personality get in the way was even necessary. That being said Joe, please give them a chance. I think you will find that he is probably the best mechanic you will find up here. Bottom line is that the best mechanic in Massachusetts is Greasy's and you can't go wrong with it. Trust me, I am driving over 900 miles just to get service. read more

If you own, or drive a MINI Cooper, or a car that you depend on, and it needs service, don't pass go, don't collect $200. Drive directly to Greasy's Garage where your vehicle will be taken care of better than at any other garage. The team at Greasy's has serviced our 12 year old MINI like it was their own, since day one. The staff is genuine, and honest, attributes that are difficult to come by in the automotive service industry. read more

Greasy's Garage is co-owned by Pete the "pimp" as he is known on his Mass Motoring Club forums. I have been getting my car fixed by Pete for over 2 years now. He recently opened this shop right off the Mass Pike in Worcester. I have a mini cooper and in search for a great mini mechanic I went to Petes prior place of employment. Was always more then happy with the service and the outstanding job pete did. Never trying to sell me something I didnt need. He would always fix minor things that could be easily take care of with our charge. Sold advice on what to do next, especially on modifications to the car and in general a really nice guy. So as soon as he opened up his own ship the right thing to do was move on over to petes new place. I will tell you the serice from then to now just gets better. My car is always fixed with in a day or two of droping it off. I dont have to wait a week for an appointment. I call and drop the car off that day. I even have one of those pain in the ass after market extended warranty insurance policies that most people dont want to deal with like "MINI OF PEABODY" just to name one!. They really try to help me get the best deal I can and always give my car a cleaning before I pick it up. so all in all, excellent prices, awesome people and no funny business. I am sure you know finding a good mechanic is similar to finding a good GI doctor. they can both screw you in the rear. read more

I can't find one good thing to say about Greasy's garage. I have never seen a repair go so wrong and I am still paying for it. Maybe for an oil change but why? There's better options. read more

I've taken my Mini Cooper to Pete at Greasy's Garage on two occasions now. His shop provides excellent, fast service. The staff is honest and up front regarding costs and time estimates. I live in Framingham and will keep driving the extra distance to Greasy's! Thanks Pete, John & crew! read more

This auto repair place is such a nice neighborhood surprise ! Fast friendly service. I could not feel more comfortable taking my Car there. I hope I don't need anymore auto services but when I do I will retur to Greasy's garage. read more

This is going to be my go to garage. They are professional and honest with fair prices. Getting your car repaired and maintenance is of course expensive but in gathering quotes I found greasys to be more reasonable than most yet they do quality work. They are accommodating and knowledgeable as well. read more

I had to have my transmission replaced in my 2005 Mini Cooper convertible. Pete and Thom could not have been nicer to work with. They took the time to show us what caused the failure on our old transmission and took care of the control arm bushings by replacing them when the car was apart. I will be taking my car back to them to take care of our baby, Lucy, in the future. I would recommend them for your car needs. Thanks to my fellow Minis Of Boston members for recommending them. read more