Very helpful after losing my wheel lug nut locks. Ordered replacement in time to replace brakes…read moresame day and everything done and priced as estimated. Thank you!

John and his father operate the shop and I have come to place my trust in the great work they do…read more This is a repair shop that has a rare quality - honesty! I recommend my friends & family to go to Elm Park Auto.

I drive a BMW 2001 with 250K Miles in it. I bought it new and I moved to this area in 200. A friend…read moresuggested using Chris for my car, instead of the local Dealer. I have never looked back. Chris takes care of the car whenever any service is needed, never charges any extra. Having Chris is the safety blanket to drive this beauty with confidence.

Until now I used to go to dealers for regular maintenance and service. Last week for the first…read moretime, I took my 2016 BMW there and I had to say that definitely this is not my last time. Excellent service with highest satisfaction with reasonable (much less than dealership) prices. Chris is awesome and very knowledgeable. Highly recommended

Great Service! I have bought several cars at Linders and…read morealways go there for sales and service. I would not think of going anywhere else.

they were quick and easy to work with. I can't complain. it's what is expected. an oil change and…read moresome brakes...normal stuff. no hassles

I normally don't write reviews, as who (really) knows whether they are written by real customers…read more So, please trust me that I'm a real customer and an honest person. Great service deserves recognition, and I believe you should treat people like you want to be treated. I had a bad transmission leak, and got our van towed to Rand's a bit after noon on Dec. 30, 2024. The Service Manager indicated he had a pretty good idea of what the issue was (transmission cooler line), and they would take care of it. Being Dec. 30, I was not sure when I'd get the van back, since the scope of the work was unknown, and could they could even get the part needed. Surprisingly, I got a call around 4:15 that same day that the van was ready. My wife and I drove over to pick it up and met three handsome young men waiting for us (they close at 4:30, so we arrived a few minutes after that time). Between their quick repair, and the very reasonable cost, I will definitely be going back. So, in too many words, I am a fan of Rand's and encourage other customers to give them a try. I really don't think you'll be disappointed.

Don't go anywhere else. Superior beyond value added. This place rules. A true mom & pop type place.read more

This review comes from a Texas parent with great gratitude and appreciation for this wonderful…read morebusiness. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support.

Just super clean...good service . Easy to get to. Brent was super…read more ***********************************************************************************************************************

I brought my truck to Premier Auto for an intermittent crank-no-start issue. I normally use another…read moreshop nearby, but AAA towing was unable to bring it there at the time, which is why I brought it to Premier. On the first visit, I was told it just needed an oil change. Four weeks later, the same issue returned. On the second visit, I was told the truck started fine for them and that the problem couldn't be diagnosed unless the check engine light was on or the no-start was occurring at the time. When I came to pick the truck up, it failed to start, at which point they said they could now diagnose it. I was informed that corrosion was found on the fuel pump ground wire. I was told the fuel tank was lowered, the ground was cleaned, and the issue was fixed. This repair was approximately $720. I specifically asked whether anything else should be replaced while everything was apart and was told no, and that the technician was confident the issue was resolved. Two weeks later, the same no-start issue returned. When I brought it back again, I was told the fuel pump harness had internal corrosion and was quoted $1,300 to replace it. When I asked why the rest of the wiring was not checked during the previous repair--especially after corrosion had already been found--I was told they did not want to perform additional labor at that time. I also questioned the labor cost, as I did not feel it was reasonable to pay again for major labor so soon after the prior repair. I was told additional components such as the bumper, tail light, and spare tire would need to be removed. At this point, I lost confidence in the repair approach. I declined the work and took the truck elsewhere. After bringing the truck to another shop I have used previously, I was informed that the fuel tank does not appear to have been lowered during the prior repair. The tank strap bolts show no signs of being loosened, heated, or disturbed, which does not align with what I was told about the work performed. P.S. After bring my truck to the other shop and after removing the fuel pump assembly, the condition of the pump and surrounding components showed significant corrosion consistent with long-term exposure. Based on its condition, the fuel pump clearly warranted replacement alongside the harness. I am also a former mechanic, and based on my experience, several explanations I was given about the work performed at Premier and the necessity of labor did not align with standard repair practices.

They lied and I will never give them my business. I called and made an oil change appointment and…read morelet them know I was using the coupon they mailed me. When I arrived for my appointment they said my $45 oil change would be $99 dollars. I pointed to the coupon and the word salad began. I was told they took $20 off the price. I said the coupon was for a $45 oil change. He said not for my car. Then he said they needed to pull it in to check the Vin # to see what my price would be. I said its and oil change....you know the price and besides the coupon is for $45. See below as I included a Pic of the coupon. Shady business as a couple other reviews mentioned. Bait and switch tactics. I will continue to use the two places I have been going to down the street and never recommend "premier" to my friends and neighbors.

I have to say I am very pleased with the repairs done to my car. Chad is very attentive and helpful…read morethroughout the whole process on getting my car PERFECT, better than before. I appreciate him asking me if I am happy with it after and I sure am! They have a hard working crew so be nice and be patient they will get you in and out. Thank you guys !

Chad is a great BS artist. He will tell you he can do any body work, including rust repair and…read moreguarantees that it will never come back. Definitely not true! He also requests cash payment which he states is necessary to get a discount, and of course does not provide a receipt. So much for the so called "guarantee"! AVOID THIS PLACE!

I've been using DT Automotive for years now. They are one of the best repair places I've ever used…read more They're friendly, know what their doing and extremly reasonable pricing.

They are the best? I had my brakes done they needed the works. Toyota quotes 1950.00 and these guys…read moredid the same job for under 1000. Best in town!!!