Decent service at above average prices. I don't like the fact that they only work with their parts…read morewhich are overpriced. They also gave me a mis-diagnosis recently of about $450 which I solved somewhere else for $80. I have taken my cars here for oil changes and new tires which they have done a decent job with. Best mechanic here is Joe. Squeezed me in towards the end of the day (I do appreciate their long hours) and did an inspection which failed for missing registration stickers, gave me a break to run home and get them and send me on my way with my new inspection. So 3 out of 5 is about right!

I would recommend the ill informed service advisor not argue with the customer with inaccurate…read moreinformation such as stating that there is not a transaxle or differential in a front wheel drive vehicle or Advising individuals to safely only purchase one tire that would be used on a drive Axle. Advising something like this goes against ASE recommendations where depth on both tires sharing the same axle are similar depth. This is why I asked if they happen to have a used tire that had a similar wear pattern rather than replacing it with a brand new one otherwise I would have to replace at least two on the drive axle in order for the differential to not suffer unnecessarily wear and tear. It is my understanding that they do not sell Used tires which from insurance standpoint makes sense. I was about ready to purchase all new tires, but because of this unnecessary interaction, I'm taking my business elsewhere. If he did some homework or actually went to mechanic school like this particular potential customer. He would be aware that the differential is housed in the transaxle of a front wheel drive vehicle. See attached photos of the diagram of a honda civic transaxle and differential. Below is the ASE principal for tire inspection. "Inspect tire condition; identify tire wear patterns; measure tread depth; verify tire matching (diameter and tread)..." ASE requirement listed on page 49 https://www.aseeducationfoundation.org/wp-content/uploads/ASE-MH-Truck-Standards-2025-Revisions-Redline-ASE-Education-Foundation.pdf

A friend recommended this business so I included them in my research. I spoke to Dino who was a…read moregreat help and I booked my appointment. Good prices and exceptional customer service, too. For me, both are important. My new tires come with free rotation every 6 months, a one year warranty, and a road hazzard plan. It took about an hour and half to do the work. I don't give many 5 stars but these folks earned them!

They do a great job and are extremely professional. Always the same crew which is nice. 5 stars…read more Dean is the man very nice dude, goes out of his way to help you out.

My car was damaged in an accident and the company swiftly collected my vehicle, took it to the…read morerepair shop and set me up with a similar vehicle for rental. Although it took a while to get the parts necessary to repair the car, it was at no fault of DEAN AUTO BODY. I cannot say enough about the interior and exterior care of my car, the scratches and dents throughout the vehicle disappeared with great skill from Theo and his repair & paint team. I now have my beautiful car back in exquisite shape, both inside and out.

I have to be honest and say i have NEVER dealt with a more helpful, accommodating and professional…read moreauto shop - from my initial rear ender to some follow up issues that happened that may have been caused by it they were on it and so generous with advice and follow through - Please if you want a totally positive experience use Deans Auto Repair in Providence - you'll have no worries !

Guys are lost, made an appointment on Saturday for Sunday I show up and they tell me they don't…read morehave an appointment for me, That the guy that made my appointment was new like it isn't their job to make sure the new hire is doing their job correctly. Plus they set 3 different people up for 11am that just ruins the point of the appointment If I gotta wait 3 hours for them even look at my car. Place sucks go somewhere else trust me.

Since last Fall, this location has changed its look and functionality...now the Pep Boys section…read morehas a nice customer service lounge, restrooms and a TV to watch while you wait. The left side of the store has been leased to an AutoZone parts and supply store. I went to get my RI Emissions inspection and the process took only about 45 min. They took my credit card and they were very polite and very friendly. I recommend this place for auto service. Top notch.

My boss brought his car there for years.It seemed like there were no complaints, But very expensive…read moreto me .I need work on my VW and i don't know whete i should go at this point

Honest, straightforward and trustworthy. I've now brought two cars here that I had been told by…read moredealers needed thousands in work to fix (basically, remove the codes). German Motors did a thorough assessment and provided recommended repairs that addressed the issues completely and saved me so much money. I highly recommend.

Saw decent reviews for this place so when my girlfriend's car broke down, I decided to give them a…read moreshot and had the car dropped off there. Service was pretty quick, I asked to pay for the repair over the phone, so it would be ready to go when she picked it up. Woke up the next morning to 6 fraudulent charges on my card, which has NEVER happened to me before. Funny that one of them was from an auto parts store online... so I highly recommend this place if you're into your credit card info being stolen.

I was looking to get an Inspection Test for the dmv. I called and no one picked up but that's not a…read morebig deal. Stopped by and they told me that I needed an appointment so they pulled out their calendar and realized they don't do appointments anymore so they told me to come in tomorrow at 8:30a. I went in the next day at 8:30a and they told me they don't start inspection testing until 11a. Can't speak to quality of service since I ended up just giving up and going elsewhere but they seemed pretty disorganized.

I was looking for a new place for inspections and maintenance. I have a 15 year old car so I feel…read morelike sometimes people give me a hard time at an inspection. Everyone I talked to at East Side Service Center was super nice. They offered me a ride when I dropped my car off for an inspection, and I got passed with no hassle. The location is convenient, and I think I'll be back.

2x in one month I experienced the flat tire, I drive a mini Cooper and don't have a spare on the…read morecar and the tires are special so they had to specially order them for me. They got them in quickly and got my car back on the road...all with a friendly attitude!!

These guys are absolutely great and always provide prompt, honest, and diligent service every time…read moreI have had to take my car there from my regular oil changes, to times when I have had my car towed there. I have been dealing with them for well over 20 years and would not take it anywhere else. All the guys are great...the mechanics and all on this wonderful team!!!!

They took me in right away to fix my windshield wiper. While they were at it, they added air to my…read moretires. It was a quick fix and they didn't charge me! I would have had to wait days at other places. They were all extremely friendly, communicative, and professional. This was my first time going there and I will definitely be back!