Muscle men movers did damage to the property they picked a safe up from. Information and pictures were taken. Recipient has uet to receive valley for damages. Voice messages and calls have been left. Texts have been left. read more

STAY FAR AWAY from Muscle Men Movers LLC. The owner unwrapped my furniture, watched the wood fall to the floor, then lied about having insurance to dodge responsibility. They damaged my furniture and destroyed artwork, then sent an uncredentialed "representative" who insulted me, saying my "artwork ain't worth all that," and tried to pressure me into taking $500. Later, I learned they had no insurance at all--Cincinnati Insurance confirmed he was never a client. Dishonest, unsafe, and completely unprofessional. read more

On 1/5 They first came to the wrong address, then they spent 8+ hours to move my 3 bedroom house. They broke a lot of belongings and the owner stated on 1/17 that I would be receiving a full refund on 1/31. I emailed consistently, he stated on 2/1 they were in Miami doing a move and would be sending a refund when they were done, I have not received a refund STILL and have been emailing 2 times a day. I even said if you won't be sending the refund, just tell me. Still, nothing. If I do not receive my refund I will be seeking legal action, if I do receive my refund I will happily remove this review. read more

Absolutely do not book this company. I had them move me in August 2024, to a storage unit. The workers realized the quality of the things they moved and went back to the storage a week later and burglarized it on camera. Same workers from muscle men movers, the only people who knew where my storage was. If you don't want your things stolen, please do not book with them! Trust me and my word! Even the owner did a 26 year prison sentence. His workers are the same as him. Please if you have valuable things don't book with them! Contact me at 443-592-0190 for my police report and picture proof! read more

The young men who are the movers are amazing, so if tip them make sure you don't tip the organization. I used MMM in Fall2020 for a move. I booked my spot and move one month in advance, paid a deposit, snd signed the contract. The week of the Saturday move I emailed to confirm. No response. I emailed again and called the manager, no response on Friday. . The morning of the move I called to confirm and he said yes they're running late from another customer and will be at you soon. Of course they were late because there's more to the store. The young men told me that their boss had told them I had called THAT MORNING at the time of my move to book. He said it was a last minute reservation, so while they were good and patient, the owner/manager has such bad business practices that not only did he lie to me, but he lied to them too. Don't use MMM if you're looking for high quality services. Don't use MMM if you're looking for the company to remember your move, held by contract, and don't use MMM if you want honesty. That's an Mmmhmm no thanks for me. Mmm-no. read more

Under no circumstances would I recommend this moving company. A few notes from my move: - The movers were 30 minutes late - Unbeknownst to me at the outset, the truck was partially full with someone else's belongings. Not only did this require them to make two trips (for which I had to pay) but after the move was complete, I realized that I had someone else's rusty bed frame in my home. - A number of my items were damaged - including a broken couch leg, scratched chairs, scratched tables, scratched consoles. I pointed out these issues to the movers (and shared photos) and to the owner. The owner has refused to refund any money for the damage and asked ME to discard the bed frame (which will require a trip to the dump). Unfortunately at this point the only thing I can do is share this information so you don't have a similar experience. Moving is hard enough on its own. The movers should make the experience easier, not more burdensome. read more

This company is truly SUPER MEN in the flesh. They came in and saved the day for me. I contacted three moving companies through Moving Help and all three companies cancelled. I found Muscle Men and they stepped in when I had an emergency and I have been impressed from start to finish. So impressed that I will utilized them again. THANK YOU ALL!!!! I can say this company is a TRUE BLESSING. read more

Needed a big sofa set moved through a small door. Called Robert at Muscle Men to set it up based on neighborhood recommendation. Robert was great on phone in setting things up and gave a pretty competitive rate. His employees showed up on time and were very courteous and professional. They were able to get the job done without many issues. Overall fantastic experience and absolutely would recommend and use again if needed. read more

Third call, excellent each time, fast, efficient service. Would highly recommend this business and will use them for my next move.

Was 4 hours late from scheduled time. Broke my 75 inch TV only gave me $250 for value of item. Very unprofessional had to keep calling and calling just to get that. Wouldn't recommend then to anyone. read more

Robert and his team are by far the best moving company in the DMV. I've used them twice for moves, the most recent on just a couple of weeks notice, and Muscle Men was able to accommodate our move without any issues. The prices are comparable, if not better, than most moving services as well. I asked Robert for boxes the night before and he responded immediately and even bought extra, which I of course needed. Not only are the guys extremely professional, they're also fun to talk to which makes the whole moving process way less stressful! If we ever move again, no matter where in this country, I know I'll be trusting Muscle Men to get the job done. read more

So I have lived in the same house for more than 10 years. In that time I have accumulated a lot of stuff. I was not in the mental space to pack up my belongings. I was a week away from moving and all I managed to do was bring in a bunch of boxes into the house. But I didn't manage to put anything in the boxes myself. I really had no idea what I was going to do. You see , I moved into this house when I was in my twenties. I didn't have that much stuff. I got a few of my friends together who were also in their twenties , and they helped me move into my home. Now I am in my forties , and so are most of my friends. We neither have the time, strength , or inclination to help anyone with moving. Let alone pack for them #fogetaboutit . Also I am an entrepreneur. My cash flow comes in floods and droughts. This happened to be a dryer time. So I happened upon Derrick from Muscle Men Movers. I explained my situation to him. He told me that it's actually a good thing that I didn't pack. He told me that he could be ready for me when I am. And he told me he could do the work in my budget. He also told me to check him out on Yelp. I told him, in fact I am an elite Yelper :) God smiled upon me. Muscle men movers did everything they said they would do and more. Derrick is my fast friend for life #FFFL read more

Excellent! Robert & his team were a joy to work with. They were very professional and timely with their quote and arrived 15 minutes before the scheduled time. They were prepared, they came with everything they would need from tools to break down furniture and ample drop cloths to protect the furniture from scrapes. The job took much longer than expected and ran into some into some unexpected hurdles (the loading dock of my building was not at the same level as their truck so they had to walk somethings up the stairs). But, Robert still honored the original quote. I would recommend Muscle Men Movers without any hesitation. They did an awesome job! read more

They worked quickly and efficiently. The two movers were very polite. The move was easy to schedule and we were updated frequently. The cost was fair.! It was the second time someone in our family used them and I would definitely use them again. read more

Rob and his team left me and my fiancé stranded on the day of our move. We had booked him over a month in advance and although we had at least 4 confirmations via text/phone conversation. The morning of our planned 8 am move rob simply texted me at 7 am and stated he was in North Carolina on another job. I would never recommend them to anyone ever. read more

Hired to move 2 refeigerators - the 2 men sent were not prepared. Damaged our floors. My husband had to help with the moving (he injured himself in the process). read more

From start to finish, my move with this company went very smooth. Great communication and easy going guys! They were extremely professional and helped out more than what I had originally asked for. I truly felt like they were there to help me and if I move again, I will be booking them! Thanks again! read more

I highly recommend Robert and his team! We were tasked with moving from a 6000 sq ft home to a 1 bedroom apartment with the rest of our belongings going into storage. What began as a daunting task became a seamless and pleasant process. My items were professionally wrapped, unassembled and reassembled at our new location. I found they entire team to be extremely competent and they were a pleasure to work with. I look forward to booking them for my next move! read more

We had a fantastic experience. The guys worked tirelessly. We had a bit more stuff than expected and it took longer than we originally thought. They had no problem and charged us reasonably. Would definitely recommend. read more

I relocated 4 hours away and and Muscle Men Movers did a fantastic job on my move! They were professional, efficient and very meticulous. They carefully wrapped everything and cared about my belongings. I didn't have one thing damaged or broken in the process. There were also no dings, stretches or scrapes on the walls of my previous home or my new home when unpacking. I would gladly recommend Muscle Man Movers to friends, family and acquaintances! read more

Robert and Derrick made my last-minute move seamless!!! Robert was very responsive and extremely helpful.......I look forward to working with them for any of my future moves! read more

Tony, Neville, and Renard were phenomenal! Incredibly efficient, professional, and friendly. They are without a doubt the best movers we have worked with! Highly recommend them!!! read more

Three-man crew worked efficiently and with great skill. They were respectful and mindful of our newly built home, taking caution not to hit walls or mark the flooring. I highly recommend this company if you want a hard working team that does not stop until the job is done. Thanks MMM!! Rhonda & SammieG read more

Heed with caution....Nelson and his men are not trustworthy business people. They damaged my furniture, and refused to reimburse me for the damages. They were extremely sloppy in the handling of my belongs. They complained about moving stuff. Not to mention, they stole my shoes and other belongs. I reported damages to Nelson, and after a number of messages promising reimbursement, he sent a insufficient funds check for 50.00 buck, didn't come close to covering stolen goods and damages to my personal effects. Do not trust these people with your valuables they common criminals. read more

DO NOT USE - BROKE EVERYTHING, STOLE COMPUTER. My roommates and I hired them because they had good reviews and were available on relatively short notice. We were moving from a 3BR apartment in Arlington to a 3BR in DC. They showed up on time at 3PM and got right to work loading up the truck - things were going well. About an hour in we realized it seemed to be taking longer than normal so we started helping them (all 3 of us have moved apartments a few times so we have a pretty good idea of the time it should take). They got pretty rushed at the end because our time was up with the loading dock reservation, so did not wrap up our couch professionally, among some other pieces of furniture. 4.5 hours after they showed up, we were leaving our old place and heading to our new one. We arrived at our new apartment and the lift gate on their truck was broken. They had to unload everything off their truck one by one. Frustrating for everyone. They started bringing things in hastily. A ladder shelf fell off their cart and the legs broke. The aforementioned couch that was not wrapped up has permanent stains from the truck. My bookshelf was all banged up on the bottom. They broke two lamp shades. My headboard is severely damaged. When we pointed these out to them they just said, "Oh... sorry." They didn't even fully put my bed back together and another piece just fell off it today. Also, we had some boxes of food and drinks that went in their truck. A case of Fresca and a bottle of Ketel One vodka were both missing after they left. 11 hours after they arrived (so at 2AM), they were finally done unloading the truck. Since it took way longer than expected, they spoke to their boss and he offered to discount 10%. We ended up talking to their boss on the phone since we didn't believe 10% was sufficient and he knocked it down a little more. We paid them, they left, and we went to bed exhausted. The next day, I tried to turn on my MacBook and it wouldn't turn on. I thought it was weird, so I made a genius bar appt. When I arrived at the genius bar I gave them the serial number and turns out, it's not my laptop. I double checked with my original receipt and the box it came in and sure enough, the serial numbers are different. That's when I remembered one of the movers asked to borrow a charger and brought his computer into our apartment. My laptop was in my backpack in my room the whole time, but left my sight when we were helping them and they were in my bedroom, so they had time alone in the apartment to swap the computers. I immediately called Robert and asked for the names of the people that moved us so I could get this sorted out. He would not give them to me and kept asking why I needed them. I explained the predicament and that I thought maybe it was an accidental swap. He said he would talk to them about it and call me right back. He never did and every time I try to call him back, it goes straight to voicemail. The issue has not been resolved. TL;DR - movers were careless and unprofessional with our belonging, showing no remorse for breaking/damaging anything, AND THEY STOLE MY LAPTOP read more

Response time was great. Workers were professional and did a great job. I would have given 5 stars but it took over a week to get my final invoice and I only got it because I called 3 times and sent 3 emails. It took me figuring out they had my wrong email address in the invoice system. read more

Muscle Men Movers is hands down the best moving company in the dmv. I was moving from a 1 bedroom apartment in Virginia to a condo in Maryland. They showed up on time with plenty of moving and packing materials. The 3 men worked from the time they arrived until my last item was off the truck and placed in my new home. They also disassemble my king size bed and put it back together at my new home! Thank you Robert and crew for making this move one of the easiest moves I have every experienced! read more

I have used several different moving companies over the past few years due to relocation and I have to say Muscle Men Movers are by far the best. They were professional, punctual, and efficient. I also had absolutely no damages to my furniture, which I couldn't say about my past experiences with other moving companies! The team made my move from Baltimore to Atlanta painless. I would definitely recommend them to anyone who needs to move! read more

Robert and Terrence did a terrific job on my move, showing up early, dealing with a couple of unanticipated logistical hurdles, and getting the job done in the minimum time. They also took a lot of the stress out of the experience by being very upbeat and "can do" in their attitudes. And the price was right too! Highly recommended. read more

DO NOT USE MUSCLE MEN MOVERS. I would give them a 0 star rating if I could. They damaged the only two pieces of furniture I asked them to move and then proceeded to charge me $175 for it. I witnessed them drop my brand new couch and they also poked holes through my other couch. The movers were unapologetic and very unprofessional. read more

First time using a moving company. I was rather skeptical of all moving companies from horror stories I have heard. I did a ton. Research and got many quotes. Muscle men movers actually did not come up on my search on yelp or Angie's list first. Then when a couple companies were booked on the day we were looking to move suggested Robert of muscle men movers, I requested an estimate. Not only was the company professional, they went out of their way for us. They were prompt and reliable. Also, amazingly priced. They worked hard and diligent. Nothing was missing or broken. There was a small delay in their arrival, but called ahead of time to let us know. ( there was also torrential rain and flooding in the area so we understood). Would 100% recommend and would use the company again in a heartbeat! If you want the best service and price, use muscle men. No hidden fees, no add-on's. The price was just what was quoted! read more

Excellent! This was one of two companies that took the time to come & give us a on site estimate. All the others would only give a web estimate. Derrick was very professional, knowledgeable and helpful. You can not go wrong using them. read more

Robert was Awesome! Great value. The movers arrived on time, were kind, courteous and respectful. My only complaint is one of the movers was an average woman. She was of normal stature and build. She had trouble moving my heavy solid wood master bedroom set down and then up the stairs. I had to help her on the steps for 50% of my furniture. I hired the movers so I wouldn't hurt my back again, but I had to get involved when she was struggling so bad and I didn't want her to get hurt or do damage to my stuff. Afterwards I told Robert that my only problem was that she couldn't do the job and I needed to help. He said he thought I was moving lighter furniture! I said you never asked me if the furniture was light or heavy. read more

Just go with these guys! Excellent communication and service. They were on time and expertly moved a 400 lb stove from my truck into my house. I will definitely use them for any moving needs in the future. Thanks again Robert for the exceptional service. read more

I had an overall great experience with these guys. They responded pretty quickly to my emails and gave me the best quote out of all the other movers I've contacted. The day before I had to move, my apt complex messed up the freight elevator times and these guys had to come an hour earlier which they were extremely flexible and allowed me to change it without a price change. They arrived on time, moved all my stuff without any damages. It was a very pleasant and easy move with them, highly recommended! read more

MuscleMan Mover's is a great choice for your next move. They arrived in a timely fashion with all the tools, tarps & tape etc they would need for the job. No complaining from these guys, big or small they broke it down & moved it like lightning! Even set everything back up upon arrival. These guys are hard workers, moving call the muscle men. read more

My mother booked this company after being reccomended by a friend for their outstanding service. Unfortunately that was not the case in our experience. It was a group of 3 men who showed up an hour and a half late and after being in the house for not even 30 minutes one was found helping himself to her refrigerator with his dirty hands in a jar of pickles. I kid you not! Once questioned about it he then asked if he could have some, which we replied take the whole jar. Considering that his dirty hands had ruined it. In any profession who helps themselves to other people's belongings. That's considered stealing! Sadly after this mishap a few hours later I hear the refrigerator close again and find cheese on the floor! How many times does someone need to disrespect your house and your rules before being asked to leave! Highly dissatisfied and would not reccomend. read more

Had an amazing experience with Muscle Men Movers today. Scheduled a pick up this morning and they were here by the early afternoon- what convenience! The staff was respectful and a pleasure to be around! They took pride in their work and showed great consideration for my VERY LARGE bureau! I will absolutely recommend this company to all friends and family and will use for future moves. Can't thank you guys enough!!!! read more

I was leery about my long distance move from DC to Atlanta without physically being there but Robert reassured me that he was on top of everything. I pretty much use yelp to find everything which is how I found Muscle Men Movers. Robert not only quoted me hundreds of dollars less than all the other companies I contacted but he also knew what he was doing! I went with another company for a local move and they did not professionally wrap any of my items but Robert and his team were kind enough to re-wrap everything before loading their truck to drive down to Atlanta, I really appreciated that. It also didn't take them several days to move our items like other companies told me. Everything was here in a matter of hours! Once they arrived they had everything moving like a well oiled machine, the move took a max of 5 hours and that included off loading items and putting them back on the truck to take over to storage because they didn't fit in our new place. There were no complaints about anything! Robert answered all 20 of my calls to him everyday lol. Really great team that I would definitely recommend to anyone in need of a moving company! read more

Do not use this company they broke serval items and have never made good on any of my broken items