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    Murphy's Paw

    4.4 (136 reviews)
    Open 10:00 am - 9:00 pm

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    Leo L.

    I noticed this store as I was walking down the street. It's definitely a good find. Many unique goodies to select for my dogs. I brought my puppy with me, and she was so excited in the store she tripped over and fell. It must be a paradise for her.

    Happy healthy boy!
    Cat L.

    Endless appreciation for Murphy's Paw for getting us through this crazy year. They've kept all of Bowie's food and treats in stock, the store is meeting/exceeding all of the guidelines for Covid safety... and the staff is always friendly, patient and well-informed.

    Right outside his favorite spot on Main Street.
    Kimberly T.

    When we rescued a dog in January, some thoughtful friends gave us a generous bag of goodies from Murphy's Paw. I knew this store existed, but I never had a reason to go in until now. It's a small pet boutique, perfect for popping in while shopping in downtown Ptown. Some items are a little pricey, but most treats are reasonable. The pricier gear and accessories are high quality and unique in comparison to the selection at your standard pet store chain. We were so pleased that they had great customer service AND water for our thirsty rhinoceros-dog. I also want to add, that the fleece vest we were gifted from here, is so easy to put on, it Velcros around his cement brick staffy bod! It kept him warm all winter, and held up in the washer. He seems to enjoy wearing it, maybe it feels like a swaddle wrap? This is one we'll purchase again for sure. We won't hesitate to stop back in very soon for thoughtful gifts, tasty treats, and needed wardrobe additions. The air fresheners are very effective to battle tough pet orders in the home or car. I got the Holiday scent and it was a warm, spicy, and lovely fragrance. Ps sorry to talk sh%t, BUTT (haha) their green earth friendly dog poop bags, are definitely better than the others we've tried. You don't want cheap or flimsy when dealing with pick up patrol.

    Napa T.

    Super cute store. I found this cute raincoat and I got a lot of compliments for it! Everyone is super nice at the store and there is a huge selection of things. I wish there were a little more xs options for a pup like me but overall I can't complain!

    Zoey (in Pink) and Johnny Utah (in Blue) Jackets purchased at Murphy's Paw

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    7 months ago

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    Caro S.

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    1 year ago

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    Caro S.

    Thank you for stopping by and for your kind words, Salvador!

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    8 months ago

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    6 months ago

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    5 months ago

    Always friendly and knowledgeable staff as well as a nice selection of high quality of treats. Great experience.

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    7 months ago

    Such a great store, the owner is amazing. We always say if our dog ever gets out we know where to find him, he loves this store!

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    7 months ago

    Always helpful can order in advance then pick up always have shopped their for many years owner is the best

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    9 months ago

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    7 years ago

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    4 years ago

    Beautiful pet boutique!!! Specialty items; the owners have fantastic taste in picking top notch with great prices.

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    Page 1 of 4

    Ask the Community - Murphy's Paw

    Review Highlights - Murphy's Paw

    It's a big turn out for a little store in downtown Pleasanton, about 50 dogs show up for 3 hours.

    Mentioned in 14 reviews

    Read more highlights

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    Pet Supplies Plus Pleasanton

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    (165 reviews)

    We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

    Very disappointing experience. I brought my dog in for an 11:30 AM grooming appointment and didn't…read morehear anything for hours. I had to call at 3:30 PM just to check, and they said he was "almost ready." I didn't pick him up until 4pm. When I got there, there was NO haircut done, just a blow dry. You couldn't even see his eyes. I had clearly asked for a teddy bear cut, but they claimed they thought I didn't want a haircut, which I never said. I didn't realize I had to say "haircut" since I'm already paying for the service. I left and came back at 7 PM after they said they would fix it. There was a slight trim around his face and ears, but still no proper haircut and the sanitary trim (which is included in the $70 package) was not done. I was told manager Joe would call me and never got a call from him. I had to call a couple days later. I asked for a partial refund since the haircut wasn't completed and the assistant manager let me know that the manager refused, even when I offered to just pay for the bath and blowout. Paid for a full grooming and didn't receive it. Poor communication, long wait, incomplete service, and no accountability. Would not return.

    PetSmart

    PetSmart

    (319 reviews)

    I am very happy with my appointment. It has been two weeks, and I am still so pleased with the…read moreservice Melody N. provided. I knew I was in great hands when I arrived early in the morning and took time to read the team bios. I was especially happy to learn that Melody is known for working with Shih Tzus. Although I do not live nearby, I would absolutely love to return. The service I have been receiving at my local PetSmart made me give up on them after four years of taking my dog there. Melody was thorough, addressed all of my concerns, and went above and beyond to educate me. She even updated the notes as well. Overall, it was an excellent experience, and I highly recommend her! :)

    This review is specifically for the grooming service (the store itself is fine--no issues there)…read more About a year ago, we brought in our Australian Shepherd for grooming. She had some matting, so we understood that some fur might need to be removed. However, they ended up shaving her down to the skin. As many people know, you should never shave a double-coated dog--it can permanently damage their coat. It took a full year for her fur to grow back, and even now, it's not the same as it was before. Hoping that was just a one-time mistake, we gave them another chance last week for a light summer trim. This time, she was not matted at all. I specifically explained our previous experience and clearly told the technician not to shave her. Unfortunately, when I picked her up, she had been shaved again--not to the skin like last visit but still very very short. At this point, it's hard to see this as anything but a lack of understanding or care when it comes to proper grooming for double-coated breeds. We won't be returning, and I would strongly caution other pet owners--especially those with similar breeds--to think twice before using this grooming service.

    Petco

    Petco

    (142 reviews)

    Avoid this store or Petco. I went there to purchase equipments for my daughter's pet. I was…read moreintroduced the Vital Care Premier Plan by one of the staff. He told me that I could sign up for the plan to get discounts and cancel it later anytime if I did not like it. A couple of months later I found I didn't really need the plan because I could buy many things from Amazon with cheaper prices, so I decided to cancel it to avoid the monthly charge $10.96. Then, I realized that I had signed up for a membership plan with an annual commitment, which was never mentioned by the guy who helped me. I suddently felt that I was tricked. How many people would actually read all pages of the contract? Fine, I could cancel it after one year. I wanted to make sure my membership won't be renewed after one year. Guess what! There was an option of turning off the Auto-Renew Plan function on Petco website and Petco App on my phone, but I was not able to switch it off (it's a fake switch). I was shocked and thought about whether the company made this on purpose. I wanted to visit the local store where I signed up for the membership, but I was too busy to go there and forgot about it. During the Christmas break, my daughter wanted to buy a light bult at the store, so it reminded me of asking my Vital Care Premier account. I showed the Petco app on my phone to one of the staff that I could not turn off the Auto-Renew Plan, and surprisingly she had no clue and suggested me to contact the Customer Service. A couple weeks later, I decided to try it one more time on Petco website. I used the online chatting function on Petco website to look for a solution and received a customer service phone number (They could not help me from the online chatting). When I was typing another message to explain my situation, the chat session was ended by the representative. Shouldn't the representative wait for my response to end the session? I then called the customer service and explained the situation. The lady who helped me could easily switch off the Auto-Renew setting from her side. This is RIDICULOUS! The company made the option available on the website and app, but customers can not do it by themselves. I had to waste my time to get it done (one trip to the store, online chatting, phone call to customer service) instead of a simple click on the website or app. I doubted that they knew it and just wanted to make the cancellation more diffcult. Be careful about signing up for the Vital Care Premier plan! Not sure if any other customers had the same experience of cancelling the membership. No more Petco. Go to PetSmart or Amazon.

    The service is not consistently reliable. The store was totally empty. When we came in with the…read moreexception of one staff member who was feeding the live pets. After she disappeared the only other person was in the grooming area. When we were ready no one was around. I yelled several times. I didn't get any response. I had to find an employee only room and knocked on the door. The clerk came out and rang up my sale. The store is well stocked, though it does not have the types of dog food. I feed my dog. It's great for cat litter and an occasional treat for the dog.

    Gio Marine

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    Gio Marine is easily one of the best local fish stores I've been to. The moment you walk in, you…read morecan tell the tanks are well cared for and the livestock is healthy, vibrant, and properly maintained. That alone already sets them apart from a lot of other places. What really makes the difference is the level of knowledge and the way they approach helping customers. Instead of just trying to make a quick sale, they actually take the time to understand your setup and what you're trying to achieve. The advice feels genuine and experience-based, which is huge in a hobby where the wrong guidance can cost you time and money. Their selection of corals and fish is solid, and everything consistently looks like it's been handled with care. On top of that, their prices are very competitive--honestly better than most other places I've come across--which makes it even easier to keep coming back. It's clear they take pride in what they do, and that shows in both the quality of the store and the overall experience. Whether you're new to reefing or have an established tank, this is a place you can rely on for both livestock and guidance. Definitely a strong option if you're looking for a dependable and knowledgeable shop.

    I love taking my kids to go see the incredible fish tanks they have. They are always friendly and…read moreafter a few owners. We went in the other day and they were moving 2 doors down. Hopefully once they settle in it will be even better to go see the fish and purchase more saltwater from their giant tanks.

    Nor Cal Reptile Expo - Salamanders

    Nor Cal Reptile Expo

    (2 reviews)

    Visited the expo last weekend with our teen, who is also unafraid of reptiles…read more We had a wonderful experience - learning about geckos and chameleons, snakes and constrictors, toads and tarantulas. It was a friendly crowd, and we got to hold some of these fascinating reptiles after signing a waiver and making a donation or paying a small fee. We also supported some of the reptile rescue organizations by buying merchandise, plus shopped for gifts at the vendor booths. Entry tickets were $15 each. Parking was also $15 (though we had the missus drop us and pick us up). There was food available - we shared super nachos ($15 again!), which were filling and delicious. Bathrooms were well maintained, and there was hand sanitizer everywhere! Will be back next year!

    This is an annual event very similar to Reptile Realms (a different reptile fest that happens at…read moremultiple locations in and around the bay area throughout the year)... plenty of snakes, skinks, geckos, chameleons, and more on display or for sale, along with habitats and other reptile supplies, and reptile-related merchandise (like toys, stickers, and apparel). Also, photo ops for five bucks if you want to hold a snake, presentations and speakers at different times (educating and entertaining visitors both on and off stage), and a concessions stand selling burgers, hot dogs, salads, and nachos among other things, and both alcoholic and non-alcoholic beverages (dining tables and seating were outdoors though, even with the cold of winter). A few things I saw here that I haven't seen much of at the other reptile fests are rats as pets (usually only see them sold as food for reptiles), bats (several different species, which was cool to see up close), beautiful carnivorous plants, spider homes (creatively and playfully decorated), and yellow shelled turtles (albino, I believe). We also saw a lot more turtles and tortoises here than expected, especially during the final hours of the last day of the event. We didn't find the specific soil we wanted for our tortoise at home, as they had run out by the end of the event. But the vendors were friendly and helpful, offering future discounts at their actual store, and teaching us about their products as well as the general recommendations for certain species. So we learned a lot while there, and didn't go home empty-handed. We puchased a 3D backdrop for our tortoise habitat... saw one of the tortoises at the show with this and just had to get our own... so now our tortoise lives in the desert :D Event parking sucked! I've never had a problem with the lots at Alameda County Fairgrounds (for different types of events), but this was the worst. At $15 per vehicle, the parking design for this event was nonsensical (and they blocked off certain areas to make sure you followed this nonsense), I saw many cars getting stuck in narrow dead ends while looking for parking, going in reverse or making 10-point turns, and obviously interrupting the flow of traffic. That being said, this was still a fun event, nothing really extraordinary, but worth checking out especially if you are into reptiles or looking for a new cold-blooded pet.

    Murphy's Paw - petstore - Updated May 2026

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