We came by today to groom my Yorkie because I remembered on a recent trip they had a nice dog…read morewashing setup in the back. The dog wash is only $10! I've been going to a different self-serve dog wash, and this place is by far the best I've been to. I won't be going anywhere else from now on. I was really impressed with the washing tubs, quality of shampoo, the dryer worked great and the price! An extra perk... I was the only one there, so we were able to pay, walk to the back, wash, dry, and be done all within 30 minutes.

Terrible customer service and negative employees. I believe great customer service starts when…read moresomeone walks in the door; making suggestions and seeing how one can help find what they're looking for. Today I came into this store and was looking for a natural bone and raw food for my pup. Neither of the associates tried to offer help and both had an attitude of they could care less!!! Terrible. Please do better!

Kent and Matt thank you for the great job on our messy pond. You brought it back to life. Our Koi…read moreare dancing. Very quick and efficient. Left our yard as they found it. Vickie and Leland Wardell.

The place had a bit of a smell and a lot of the tank hardscapes were covered in algae and not the…read moreclearest waters. Not the cleanest aquarium store I've been to but at least I didn't see many dead animals. The shop was dimly lit in some areas so I'm assuming that they're in the middle of re-organizing or something. Livestock price wise, i think it's reasonable. Although some tissue cultured were on the pricier side. The selection of plants and livestock were OK, I would probably only visit if you need equipment though. They have some ADA, UNS, Chihiros, CO2 tanks, etc. Here are some of the livestock prices to give you a sense of what they charge. This is not a comprehensive list but rather some livestock I was personally interested with: Prices as of June 2026: FW Fish Assorted Male Bettas - $10 Ember Tetra - $5 False Bandit Cory - $12 Kuhli Loach - $6 Longfin Bronze Cory - $10 Pea Puffers - $8 Pygmy Corydora - $6 Sterbai Cory - $15 Super Red Bristlenose - $30 Whiptail Catfish - $20 SHRIMP Amano Shrimp - $7 Bamboo Shrimp - $10 Black Tiger Shrimp - $15 Cherry Shrimp - $8 Opae Ula Shrimp - $5 Super Tiger Shrimp - $15 SNAILS Jade Mystery Snail - $5 Japanese Trapdoor Snail - $9

OMG...The proud owner for the last 22 years of a lovely 1800 gallon Koi pond, have had only two…read moreother outside folks come out to do major repairs, totally wished I had known about Nick & A-1 Koi ponds then. Simply cannot recommend his company any better! Aside from replacing our intake skimmer he & his crew thoroughly went through our pond & shored up numerous issues all while keeping our fishies safe & happy. The other bonus is that he has an EPIC fish sanctuary in his backyard with 100's of beautiful Koi fish! Oh yeah, a thoroughly good dude too

Called for pond repair. Was told to send them pictures of the pond for a quote. After I sent the…read morepictures I was just completely ghosted. No response whatsoever.

While the staff and products at this location are still wonderful, I had to revise my review to…read moreshare the fact that the Doggy Daycamp camera has been down for months. This location uses ABC Cam, and only two zones (which are infrequently used) are visible. The room that is visible from the window in the store is not viewable online and hasn't been for a while. This is highly disappointing as I enjoyed being able to see my dogs on the camera while I'm at work. It gave me great peace of mind knowing that my boys were having fun while I was busy making that doggo treat money. Every time I've mentioned it to the staff and inquired about when it might be fixed, I've received shrugs and confusion in return. For all I know, it could be a bureaucratic nightmare to fix. Again, this issue isn't something I'd remove a star for. The staff has always been really nice and there are brands at this location that are not at the other Dublin PetSmart. I definitely trust that the staff is taking good care of my boys while I am at work...but it would be great to be able to see my dogs' cute play time while I'm at work.

Made a last-minute booking after my groomer canceled the day before, and I'm so glad I did. Scotty…read morewas awesome and gave my dog the perfect summer cut. He even told me my dog was a cool guy, but I know my pup to be a bit crazy. Scotty for sure has the magic touch! My looks adorable, and the whole experience was great. Will definitely be booking with Scotty again!

Do not use curbside pickup at this location. I parked directly in front of the entrance and marked…read morethat I was here in app. Popped my trunk and sat there waiting for the bags of dog food that I ordered. Waited for over 20 minutes while watching the workers in the front help check out one person and then do nothing. Walked in saying I've been waiting for my curbside pickup and then see that the cart is 5 steps away from the front. Dont know what the employees were waiting on, but an annoying inconvenience. Just go in store to pick up your online/mobile order since the employees wont do the curbside pick up

The service is not consistently reliable. The store was totally empty. When we came in with the…read moreexception of one staff member who was feeding the live pets. After she disappeared the only other person was in the grooming area. When we were ready no one was around. I yelled several times. I didn't get any response. I had to find an employee only room and knocked on the door. The clerk came out and rang up my sale. The store is well stocked, though it does not have the types of dog food. I feed my dog. It's great for cat litter and an occasional treat for the dog.

Dean was excellent I called him after my former maintenance…read more person got out of the biz. On his first visit he spent hours cleaning the tanks, rearranging and was super knowledgeable about the fish and tanks I highly recommend him for business

Dean is a guru on all things aquarium care. We couldn't be happier with our aquariums and his…read moreservice. Our aquariums are clear and clean and he was even able to remove some of the existing surface scratches in the plexiglass! A bonus I hadn't anticipated. Dean created the optimal breeding environment in our tanks. Our angel fish are happily laying eggs (although they are still learning how to protect them) and our live bearers are steadily reproducing. My mom spends several hours a day enjoying the action in her aquariums; watching her tetras dart in and out of the lush plant life and her plecos play hide and seek in the drift wood. Her aquariums have never looked better and she has never spent so much time enjoying the view of the underwater sanctuary Dean helped us create. Thanks Dean! You rock!

Eric, the owner of Sustainable Reef Solutions, was fantastic! He was very responsive and did a lot…read moreof fact-finding prior to his arrival so he was able to get right to work when he got here. He was able to find identify the problem with my koi pond and got it back and flowing in no time. I'm so impressed that I will be retaining him for regular maintenance. I highly recommend his services!!

Wow! Can't say enough good things about SRS! Incredible prices, corals are all super healthy and…read morevibrant, great value and frag size, very prompt and professional delivery. I will definitely be back for some additional pieces. Will keep my eye on the website for new corals! Very happy to support local businesses like this!

This review is long overdue. Edward and the entire team provide such exceptional service and always…read moretreat customers with kindness. We've even gotten some free crickets too Thank you for being such a great store and going above and beyond with the service!

Rudest "manager" I've ever experienced!!! Went in to buy…read moresome feeder goldfish for my kid as she wanted fish but I wanted her to learn on feeders first. They are much more resilient than standard aquarium fish. I ask the kid near the tanks for a couple of scoops of feeders, maybe 20 or so. Punk starts demanding what size tank I have and what kind of fish. NONE of his business. I reiterate I just want feeders. He states hes the manager of the store and refuses to sell them to me. Goes on some weird rant about how the feeder tank is "thousands of gallons of water" and it's his responsibility to NOT sell me fish unless I tell him my tank size. I kept repeating they were feeder fish. He kept on about it being his responsibility to make sure the fish were going to be appropriately taken care of. FEEDER gold fish. In the end I just left and went to PetSmart where you're not grilled by some snot kid about feeder fish care. If my kid keeps with her fish project, I will certainly NEVER buy at Petco. Most infuriating Mother's Day experience ever. And their Bettas looked half dead as well.

Great Service, very through and reliable. Very knowlagable. Very friendly and always on time.read more

John just left my home after I asked him to come over and fix a slight, but annoying, leak in my 40…read moregallon fish tank. He fixed the leak quickly and charged a reasonable fee for the service call. I highly recommend his business!

Taylor cleaned out my pond that had not been running for 8 years. It was a gargantuan job and the…read morepond is now super clean. He also helped me figure out what parts to buy do I could get the pump running again myself. I highly recommend this company!

Taylor and Diane were extremely kind and professional and went out of their way to help me. My tank…read moreis looking much better and I'm excited to see the progress it will make by following their recommendations.