1. Ocean Treasures Servicing

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    San Francisco, CA

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    Ocean Treasures Servicing

    4.9 (48 reviews)
    Open • 9:00 am - 8:00 pm

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    Response time

    8 hours

    Response rate

    100%

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    Office Room View - Before

    This review is long overdue, but it's time that I acknowledge all the great work that Daniel put into designing a lifelong dream tank for me in my home! While I have had freshwater tanks and my family members have had saltwater tanks before, this was my 1st venture in having a saltwater tank of my own. Because I turned 50 during COVID, my wife (bless her) gifted me with her approval for adding a saltwater tank into our house. Not really knowing much about how a project like this even gets started, I did a quick search of "saltwater tanks" in Yelp and then sent general inquiries to about 5 of the companies that came up from the search. When I sent these inquiries on June 21, 2020, Daniel responded within the same day and after providing my cell phone, he literally called me up and spent over 90 minutes talking to me about my project. I can't stress how patient he was with me because I had some inkling about what I thought I wanted in this saltwater tank, but I had a million questions to ask. He listened throughout our conversation and provided insight rather than try to sell me on the type of tank that he thought I should have. He asked me a bunch of questions to see how comfortable I was with doing maintenance and then honed in on the type of system that would suit my comfort level as well as the particular species of fish that I was most interested in. After this conversation, he asked me to send him pics of where I planned to place the tank, but also with dimensions so that he could put together a detailed cost proposal. While this was happening, I also fielded calls/emails from only 2 other companies. It was very clear that Daniel was head and shoulders above the others, but then I waited to get written quotes from all 3 before making a final decision. A couple of weeks later after reviewing all the received quotes, we determined that Daniel's proposal was the best because he clearly detailed each line item and reflected the labor/install costs separately. Whereas, the other quotes were ambiguous and did not take into account the dimensions that I even provided them. No surprise that we decided to go with Daniel, so after placing a deposit, the timeline for our project was finally underway. Once the tank was officially ordered and was being cut to the final dimensions, we ran into a hiccup and this is when Daniel's creativity shined. We had originally intended to place the ordered 60"L x 26"H x 24"D tank within a media cabinet of our Family Room, but then realized that moving the existing TV would not work for the layout of that room. When I called Daniel to ask him for his thoughts, he remembered the photos of our space and then asked how I would feel about installing the tank in-wall between 2 adjoining rooms. In concept, I thought that was awesome, but I wasn't sure how that would be handled. Daniel talked me through the scenario and said he would provide all the drawings/specs that would be needed to hand over to a general contractor and would be there throughout the process to answer questions from the eventual contractor. He even explained the project into phases where the Contractor would prep the space, then Daniel would come in to install the tank & system, lastly the Contractor would close up the wall and complete the finishing work. As you can see from the before and after photos, the finished product is AMAZING and it's truly a reflection of not only Daniel's expertise, but his patience in customizing a system to work within my house and with my preferences in mind. At the end of the day, here are the features of the system that Daniel designed and setup for my home: * 150G Display Tank * 35G Sump with Skimmer, Filter chamber, Refugium, and Return pump * RODI Water Filtration System * 65G Saltwater Mixing Station * Auto Water Changes occur daily for a 3% water exchange & offset evaporation All in all, there are far too many positives that I can fit into this review. Daniel has put in a showpiece saltwater system that I will have the pleasure of looking at for years to come. He is truly a professional and is a wealth of knowledge. I feel so blessed that I came across his contact info via yelp as he literally was there with me on this project from beginning to end. Thanks for everything :)

    Aquarium and sump
    Xian C.

    Was looking for a pretty specific size sump and these guys found it!! Thanx y'all. It will be going on my 90 gallon when I set it up!!

    Our beautiful tank
    Mike S.

    Been with Daniel and his crew for about 5 years now, overdue review of how well they take care of our fish. We have a 70 gallon tank full of healthy fish and plants. We moved about a year ago and they transported and reset up our tank with no casualties. Our biggest worry was making sure everyone survived the move and adjusted to their new surroundings. They've been quick to respond to any emergencies we've had, as well as our regular service dates. Most of our fish have a lived long, happy life in large part due to Ocean Treasures.

    such healthy wildlife!
    Jay S.

    Professional, Courteous, Knowledgeable, Passionate. These guys really know what they are doing. Their work is not only beautiful to view but also the mechanics you don't see that run the tanks, but it is done with such care and attention to detail. Ive never met anyone that knows this much about the tank, tank operations, the wildlife, the plants, biology of the tank and system. These systems and tanks are rock solid and will last you a very long time. Their service is amazing too. On time, works clean, quick, thorough. In my opinion their is no other person out there to work with. I would never go anywhere else for this product and service.

    Here's the office tank Daniel setup with some great caves!

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    8 years ago

    Top notch professional service on our 200ga tank move. Very careful and knowledgeable. OT will be taking over my tank.

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    12 years ago

    These guys know fish! If you want to keep your fish healthy, happy and in a good home talk to Daniel and his team.

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    Page 1 of 2

    Ask the Community - Ocean Treasures Servicing

    Review Highlights - Ocean Treasures Servicing

    “Daniel and his team are knowledgeable and passionate, I would trust them with any questions or concerns I have.”

    Mentioned in 39 reviews

    Read more highlights

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