Great customer service. I attempted to call a couple times but went to voicemail, a few minutes…read morelater I received a text message. He was busy and would be available a bit later. A few texts later, after understanding my needs, he had a recommendation for me. Best customer service I have experienced in a long time. Thank you

Fish Doctor, simply stated a text or email would have been appreciated. It was understood that…read moreyour services were not of a general store, given the situation, it was a desperate call for help, in an attempt help a child's beloved pet fish. Money was NO object, I would have gladly paid any costs incurred, even if it was a lost cause. There is No intended discrimination of your business. It is a simple fact, the other aquarium business did not ignore a job that would be a job too insignificant. Blatant ad? Nope, just stating, if someone is desperately seeking help, don't wait for your reply. Wishing you a prosperous new year.

Robert was very responsive, kind, and professional. He seemed to really care about my turtle's…read moreneeds and the questions I had. The person he sent to help me, Desiree, was wonderful to work with and did an amazing job! I highly recommend ABC Aquatic, especially if you want a great attitude along with the excellent service.

So far so good. We've had trouble with our fish tank water levels for months so ABC Aquatics came…read moreout to assess the situation. After the initial visit and some conversation via text, they figured out that our water alkalinity is too low, dropping the pH levels and leading to the tank not cycling properly. They gave tips on how to remedy this and we should be on the way to better water levels!

Matthew called me right away when I sent in a problem I was having with my tank. He took extra time…read moreto help walk me thru what was going on and how I can address the problem. I felt he went above and beyond especially considering we were trying to set up a very small aquarium that my toddler went nuts over and he did not need to spend all that time with me on the phone (and didn't even charge us!) I would highly recommend using his services for any of your aquarium needs, I was pleasantly surprised by his knowledge and kindness. We will definitely be using his services in the future for any more aquarium needs. Thank you again!

We had an emergency situation in our fish tank and Matt came out within an hr to fix it. He gave…read moreexcellent advice on how we should look after the fish and the tank as well as what kind of equipment and accessories we needed to buy. Really grateful for his help.

I ordered a 150 gallon tank setup for a reef and Ocean Treasures was amazing to work with. Daniel…read morereally knows his stuff and the team was professional and courteous throughout thr whole process. Ordering was easy and delivery and setup was excellent. They worked with my time frame and got my tank down to the bottom floor carefully and securely. Would highly recommend!

Daniel and his team brought together my dream for the past 26 years. He recommended and set up the…read moretank, supplies and livestock for the initial appointment . A while later and I have my Seahorse tank I wanted since I was 2. I couldn't be happier. Daniel and his team are knowledgeable and passionate, I would trust them with any questions or concerns I have. Thank you Ocean Treasures!

Kent and Matt thank you for the great job on our messy pond. You brought it back to life. Our Koi…read moreare dancing. Very quick and efficient. Left our yard as they found it. Vickie and Leland Wardell.

The place had a bit of a smell and a lot of the tank hardscapes were covered in algae and not the…read moreclearest waters. Not the cleanest aquarium store I've been to but at least I didn't see many dead animals. The shop was dimly lit in some areas so I'm assuming that they're in the middle of re-organizing or something. Livestock price wise, i think it's reasonable. Although some tissue cultured were on the pricier side. The selection of plants and livestock were OK, I would probably only visit if you need equipment though. They have some ADA, UNS, Chihiros, CO2 tanks, etc. Here are some of the livestock prices to give you a sense of what they charge. This is not a comprehensive list but rather some livestock I was personally interested with: Prices as of June 2026: FW Fish Assorted Male Bettas - $10 Ember Tetra - $5 False Bandit Cory - $12 Kuhli Loach - $6 Longfin Bronze Cory - $10 Pea Puffers - $8 Pygmy Corydora - $6 Sterbai Cory - $15 Super Red Bristlenose - $30 Whiptail Catfish - $20 SHRIMP Amano Shrimp - $7 Bamboo Shrimp - $10 Black Tiger Shrimp - $15 Cherry Shrimp - $8 Opae Ula Shrimp - $5 Super Tiger Shrimp - $15 SNAILS Jade Mystery Snail - $5 Japanese Trapdoor Snail - $9

I contacted Cesar for a "custom" set up including base stand, basking condo, and filtration system…read morefor a 5-year-old red eared slider turtle. I could have saved a lot of money (and time after the results) if I had purchased everything myself with tips from turtle forum sites and YouTube DIY videos, but I was willing to pay for a "professional" to have peace of mind and support a local small business. While Cesar was nice and knowledgeable about general tanks and filtration systems, the outcome of what we received shows that he is not an expert on what turtles fully need- he's more a filtration and fish expert as shown mostly on his website and Yelp photos. The setup we received was not adequate and required extra money (over 2k) to fix cosmetically and functionally for us to have good access from the basking condo to the tank. Let's start with the pricing issue. I had called Cesar to get some ballpark figures which he had provided with a guess. But when the final quote came ... it was around 1k higher than the ballpark pricing (a big difference!). Knowing the new higher prices, I still contracted him to help me since I wanted an expertly set up and permanent home for our 5-year-old red eared slider. Cesar presented himself as a knowledgeable trustworthy professional. The base stand was the first to arrive (about a month after deposit was paid). Please note that we never told Cesar to do a rush job as we were more focused on moving into a new home at that time. The base stand was about 40% of the total cost. He provided photos of the stand prior to delivery, and I approved it by looks only. When the stand arrived, it did look like the picture, but it seemed very basically put together despite Cesar's claim that the manufacturer said it was polycoated to help with waterproofing. I knew it wasn't stained since I didn't want to change the color. At that time, we had a contractor on site at our new home for remodeling who looked at the stand and confirmed that this was an incomplete unfinished product, with the front portion being anything of quality and purely cosmetic. Upon arrival, the stand had doors that did not open properly. The magnetic closures for the doors were cheap and crooked. The top and back was just plywood. The back and inside had many splinters and open drill holes. The overall wood was not smooth to touch and did not seem it was coated enough to be considered waterproof. Please see provided photos and note that the photo Cesar posted himself on Yelp on Sep 24, 2021, is NOT an accurate depiction of the quality he provided us. The blue stand pictured in his photos was AFTER our contractor spent 3 whole days having to sand down the door and paint it blue. Had I known the door would have been that big of an issue, I should have let the manufacturer fix it prior. But overall quality of the stand would probably have remained the same. The door would have been just rotated to match the grain, which would have caused less work for our contractor, so that part was my fault. During our initial complaint (before we put our own contractor to work), Cesar said his manufacturer was willing to fix it but at that point we didn't trust them to do so since there were many issues we had complaints about. To add fuel to our fire, Cesar initially claimed that he did not use his regular guy for the job (why did we get a 2nd tiered manufacturer when we paid the same rates as others) and later said this guy also does stands for him all the time. Then why did ours come so incomplete compared to what he shows online? After our initial complaint, Cesar did help us discount us a few hundred dollars but ultimately it wasn't enough to justify the amount of money spent after our contractor worked for days to make it right. However, we tried to be a good sport and continued to entrust Cesar to complete the rest of the contracted turtle filtration system and basking condo set up. When the condo arrived and filtration was set up, we were so excited to be able to transfer our red eared slider into his new larger home. The condo itself is good quality in materials but was not a custom structure. At first, we did not notice any issue with the condo but contacted Cesar after a few days. The ramp length was a bit short, and our heavier, older red eared slider turtle had a lot of trouble pulling his weight up to get on top to bask. This will only get worse as time passes and he grows larger, and turtles should bask comfortable daily for their shell health. The other issue was that we could not get our arms into the tank to move anything around which presents a HUGE ISSUE FOR SAFETY. It is also not easily able to be lifted off during emergencies. If you research custom turtle basking condos in forums, you will find that the ones that sit on top of the tank are mostly 50% in length so that you can still place your arm inside the tank to clean/move things around or perhaps save your turtle if stuck. Or the ones that have a full 100%

Cesar and Jarrod are amazing. We have three (3) different tanks that they set up and service for…read moreus. A community tank 30 gallons, a cichlid tank 160 gallons, and finally my Flower Horn who lives in a 75 gallon tank. What started as a hobby has become so much more. My husband and I have learned a lot and recently our cichlid tank just had some fry!!! How amazing and how they are all thriving. Cesar over communicates and has been fair and upfront from the start. Honest, direct, and kind as he has a lot of wisdom when it comes to the fish world. We are very thankful for his service and time and looking forward to the future. Thanks Cesar!

Phillip is the best. We have three tanks and I found I wasn't enjoying them much bc I w could never…read morekeep it clean. Started working with Phillip and trust him so much. We love our tanks just don't have the time. He comes with all the supplies and we are now enjoying our fish again. Thank you Phillip :)

We are running a medium tank and despite following instructions from the fish store to the letter,…read morewe developed a ton of brown algae. Scheduled Phil via text message (super convenient) to clean the tank. I was worried about hygiene but Phil wore a mask, set out a tarp, had cleaned out his buckets well, and wears booties over his shoes upon request. He cleaned our tank thoroughly. He protected the fish while they were out of the tank. He unplugged and re-plugged everything, cleaned off the ornaments, squeezed out the sponge, fixed the air pump. He also graciously answered a million questions and recommended products that were as or more effective that happened to cost us less as well. If you just need lessons on running your tanks, I'd call him for training. Friendly and professional. Highly recommend. He was referred to us by Tony from PureAqua so clearly professionals recommend him as well.

I have a 300 gallon pond style tank. I only wish I had the "before" pic…read more Only the top ratings across the board. Timeliness, customer services, responsiveness, cleanliness, affordable cost and with great professional advice. I will 100% be calling again for more maintenance and highly suggest them for anyone's tank needs. Huge thanks to the team for everything!!!

Aaron is great to work with and knowledgeable! Takes the time to clearly explain steps required to…read morehave a healthy salt water aquarium set-up. He completed the wire management for us, set up pumps and even goes out of his way to make sure the tank has enough water in the reservoir. Thanks Aaron!

I cannot be happier with Pure Aqua's service on my hot tub. I called Tony and made an appointment…read morefor the next day. Frankly, because of so many contractors who never show up, I only half expected them to show. But they did, within the time frame specified. The technician, Mike, diagnosed the problem within seconds, and fixed it right away. I was nervous letting him leave before the tub was refilled and tested, but he seemed so sure that was the problem that I let him take off rather than paying to wait. Sure enough, this morning, the tub is completely fixed! I'm a very happy client. Thank you!

They were amazing and so friendly I definitely recommend…read morethem because they rescheduled me with no problem since the project that we were working on it wasn't ready for them but at the end everything was perfect Thanks Tony!

I just wanted to give a shoutout to the two Jennifer's and Kaya P. and of course Mel.!!! Yayyy!!!…read more Absolutely OUTSTANDING Customer Service is at this Business establishment!!! Thank you all!!! What a great Team!!! I'm really happy with my new fish and all the parts I needed for my new fish tank. This place is the BEST!!! You all are greatly appreciated!!! Jim H.

I took my dog to day camp and she had a blast. There are webcams so pet parents can check on their…read morefurbabies while at camp. The pet hotel staff were great - super knowledgeable and friendly. All staff seemed to be well trained in how to approach dogs and make even the most skittish/anxious ones feel comforted. The cost is also very affordable. I only wish the camp area/rooms were a bit bigger so the dogs could run around more. Needless to say, we'll be coming back.