Fish Doctor, simply stated a text or email would have been appreciated. It was understood that…read moreyour services were not of a general store, given the situation, it was a desperate call for help, in an attempt help a child's beloved pet fish. Money was NO object, I would have gladly paid any costs incurred, even if it was a lost cause. There is No intended discrimination of your business. It is a simple fact, the other aquarium business did not ignore a job that would be a job too insignificant. Blatant ad? Nope, just stating, if someone is desperately seeking help, don't wait for your reply. Wishing you a prosperous new year.

Fish Doctor is very professional and also willing to help you find the best solution to remedy tank…read moreissues. Mike is very personable and truly cares about his customers and the livestock within the hobby. Always a pleasure to do Business with the Fish Doctor. Thank you for the service you provide!

I hired ABC Aquatic while I was out of the country for four months, and I honestly could not be…read morehappier with their service. I gave them a key to my house so they could come by every three weeks to maintain my aquarium, which requires a lot of trust, and they handled everything professionally and responsibly. Not only did they take excellent care of my fish, but they actually made the aquarium look better than it ever had before. The water quality, the setup, and the overall appearance were noticeably improved each time. When I returned home, all of my fish were healthy, active, and clearly well cared for. It gave me real peace of mind knowing my aquarium was in such good hands while I was away. I highly recommend ABC Aquatic to anyone looking for reliable, knowledgeable, and trustworthy aquarium maintenance. Outstanding service from start to finish.

We live in Oakland and needed help with algae in our 10 gallon tank. Ji Cheng came over on the…read moreweekend and helped set up our tank. He gave us a bunch of tips and answered all of my 10 year old daughter's questions. Tank looks wonderful now, and fish are very happy!

Matthew called me right away when I sent in a problem I was having with my tank. He took extra time…read moreto help walk me thru what was going on and how I can address the problem. I felt he went above and beyond especially considering we were trying to set up a very small aquarium that my toddler went nuts over and he did not need to spend all that time with me on the phone (and didn't even charge us!) I would highly recommend using his services for any of your aquarium needs, I was pleasantly surprised by his knowledge and kindness. We will definitely be using his services in the future for any more aquarium needs. Thank you again!

We had an emergency situation in our fish tank and Matt came out within an hr to fix it. He gave…read moreexcellent advice on how we should look after the fish and the tank as well as what kind of equipment and accessories we needed to buy. Really grateful for his help.

Daniel and his team brought together my dream for the past 26 years. He recommended and set up the…read moretank, supplies and livestock for the initial appointment . A while later and I have my Seahorse tank I wanted since I was 2. I couldn't be happier. Daniel and his team are knowledgeable and passionate, I would trust them with any questions or concerns I have. Thank you Ocean Treasures!

STOP, DON'T waste time looking for other aquarium services. You found the BEST one, I promise…read more Since this review will be long, thought I would emphasize on the point of my review from the beginning... instead of making you read through everything. Many businesses will help you buy a new tank... but have you ever tried to get rid of one? Not just any old fish tank but a giant one, where you could probably teach your kid to swim in it... We are talking about 400-gallon fish tank that was built way too DIY, extremely heavy, filled with livestock, ton of sand and rocks. If you are not into fish, this is easily 4,000 lbs... with many surprise attacks from the DIY "Offense Team". You really want someone who knows what they are doing... unless you want a mini flood of saltwater in your living room.. I contacted MANY businesses including junk removal but wasn't satisfied due to poor communications, lack of planning/professionalism. Thankfully, I read about Ocean Treasures Servicing on social media and did my research/stalking via FB, IG, and... reef forums and found only great things. The owner himself, Daniel, came down all the way from SF for a in person consultation then emailed me a meticulous thought-out plan on step by step of removing the giant tank. The Game Day - Daniel came with 3 team members + 1 cargo van + 1 U-Haul (this thing was huge..) Everyone from the team treated the house like their own, laid out floor protectant all over, swept every bit of sand before attempting to move any heavy items (a little sand that gets dragged can make quiet an impression on your floor), safely caught all the living creatures (all alive :D), and finished the job as if they literally CTRL+X the whole thing out of the house. Ocean Treasures Servicing is simply AMAZING. You would think after all the trouble of getting rid of a tank, I would be done... but NOPE! Since I found the best team I can trust, I am in the process of building a replacement one that is professional made by Daniel and his team...... No more DIY, unleveled, loud sounds, and random cuts from DIY stuff.... Don't Do it yourself, it's not worth it.. Trust Daniel and Ocean Treasures Servicing and just enjoy the hobby.

Update 3/12/2026: I…read morerecently bought a house in San Jose that came with a pond. Unfortunately the previous owner had passed away and left no instructions, so I had absolutely no idea where to start. I've never had a pond before and knew nothing about how to maintain one. I remember having a great experience with Aqua lab back in 2016 so I called them back up and Kent was incredibly helpful from the start. He took the time to walk me through everything and explain how the system works without ever making me feel dumb for asking very basic questions. We decided to do a one-time deep cleaning to restore the pond. Before the scheduled cleaning, Kent stopped by to check out the system and figure out what actually needed to be done. He ended up fixing a broken part, doing a full deep clean of the pond and the filter/skimmer, and adding beneficial water additives. Since I live about 3 hours away, he kept me updated throughout the process with photos and messages, which I really appreciated. He even left me some pond tools to use and offered to come back another time, at no extra charge, when I'm at the house so he can walk me through the system in person and show me how to do the regular monthly maintenance myself (or help with that if I decide I'd rather have him handle it). His pricing was very fair and actually came in lower than other local shops I contacted. Overall just a really great experience. I've attached before and after photos of the pond. Highly recommend Aqua Lab and working with Kent. What a great guy!

Aqua Lab Aquaria is great store that sells brands like ada and other stuff you will not find at…read moreother stores. Prices are on higher end but the price is fair. Planted tanks start up cost can very costly. Rimless tank, aquasoil. Good duel stage co2 regulator, anf There are equipment that they have that isn't found in big chain store. You're paying quality stuff. I been in fish hobby for 10+ years with African Cichlids, Rare Turtles, and koi ponds, but never tried high tech planted aquarium. High tech Aquarium was quite of challenge for me and aqua lab aquaria guided me to finally built my ideal setup. I no longer have room in my aquarium for plants but this is my favorite store for planted stuff. Another bonus is that they are only store to sell co2.

I contacted Cesar for a "custom" set up including base stand, basking condo, and filtration system…read morefor a 5-year-old red eared slider turtle. I could have saved a lot of money (and time after the results) if I had purchased everything myself with tips from turtle forum sites and YouTube DIY videos, but I was willing to pay for a "professional" to have peace of mind and support a local small business. While Cesar was nice and knowledgeable about general tanks and filtration systems, the outcome of what we received shows that he is not an expert on what turtles fully need- he's more a filtration and fish expert as shown mostly on his website and Yelp photos. The setup we received was not adequate and required extra money (over 2k) to fix cosmetically and functionally for us to have good access from the basking condo to the tank. Let's start with the pricing issue. I had called Cesar to get some ballpark figures which he had provided with a guess. But when the final quote came ... it was around 1k higher than the ballpark pricing (a big difference!). Knowing the new higher prices, I still contracted him to help me since I wanted an expertly set up and permanent home for our 5-year-old red eared slider. Cesar presented himself as a knowledgeable trustworthy professional. The base stand was the first to arrive (about a month after deposit was paid). Please note that we never told Cesar to do a rush job as we were more focused on moving into a new home at that time. The base stand was about 40% of the total cost. He provided photos of the stand prior to delivery, and I approved it by looks only. When the stand arrived, it did look like the picture, but it seemed very basically put together despite Cesar's claim that the manufacturer said it was polycoated to help with waterproofing. I knew it wasn't stained since I didn't want to change the color. At that time, we had a contractor on site at our new home for remodeling who looked at the stand and confirmed that this was an incomplete unfinished product, with the front portion being anything of quality and purely cosmetic. Upon arrival, the stand had doors that did not open properly. The magnetic closures for the doors were cheap and crooked. The top and back was just plywood. The back and inside had many splinters and open drill holes. The overall wood was not smooth to touch and did not seem it was coated enough to be considered waterproof. Please see provided photos and note that the photo Cesar posted himself on Yelp on Sep 24, 2021, is NOT an accurate depiction of the quality he provided us. The blue stand pictured in his photos was AFTER our contractor spent 3 whole days having to sand down the door and paint it blue. Had I known the door would have been that big of an issue, I should have let the manufacturer fix it prior. But overall quality of the stand would probably have remained the same. The door would have been just rotated to match the grain, which would have caused less work for our contractor, so that part was my fault. During our initial complaint (before we put our own contractor to work), Cesar said his manufacturer was willing to fix it but at that point we didn't trust them to do so since there were many issues we had complaints about. To add fuel to our fire, Cesar initially claimed that he did not use his regular guy for the job (why did we get a 2nd tiered manufacturer when we paid the same rates as others) and later said this guy also does stands for him all the time. Then why did ours come so incomplete compared to what he shows online? After our initial complaint, Cesar did help us discount us a few hundred dollars but ultimately it wasn't enough to justify the amount of money spent after our contractor worked for days to make it right. However, we tried to be a good sport and continued to entrust Cesar to complete the rest of the contracted turtle filtration system and basking condo set up. When the condo arrived and filtration was set up, we were so excited to be able to transfer our red eared slider into his new larger home. The condo itself is good quality in materials but was not a custom structure. At first, we did not notice any issue with the condo but contacted Cesar after a few days. The ramp length was a bit short, and our heavier, older red eared slider turtle had a lot of trouble pulling his weight up to get on top to bask. This will only get worse as time passes and he grows larger, and turtles should bask comfortable daily for their shell health. The other issue was that we could not get our arms into the tank to move anything around which presents a HUGE ISSUE FOR SAFETY. It is also not easily able to be lifted off during emergencies. If you research custom turtle basking condos in forums, you will find that the ones that sit on top of the tank are mostly 50% in length so that you can still place your arm inside the tank to clean/move things around or perhaps save your turtle if stuck. Or the ones that have a full 100%

Cesar and Jarrod are amazing. We have three (3) different tanks that they set up and service for…read moreus. A community tank 30 gallons, a cichlid tank 160 gallons, and finally my Flower Horn who lives in a 75 gallon tank. What started as a hobby has become so much more. My husband and I have learned a lot and recently our cichlid tank just had some fry!!! How amazing and how they are all thriving. Cesar over communicates and has been fair and upfront from the start. Honest, direct, and kind as he has a lot of wisdom when it comes to the fish world. We are very thankful for his service and time and looking forward to the future. Thanks Cesar!

Phillip is the best. We have three tanks and I found I wasn't enjoying them much bc I w could never…read morekeep it clean. Started working with Phillip and trust him so much. We love our tanks just don't have the time. He comes with all the supplies and we are now enjoying our fish again. Thank you Phillip :)

We are running a medium tank and despite following instructions from the fish store to the letter,…read morewe developed a ton of brown algae. Scheduled Phil via text message (super convenient) to clean the tank. I was worried about hygiene but Phil wore a mask, set out a tarp, had cleaned out his buckets well, and wears booties over his shoes upon request. He cleaned our tank thoroughly. He protected the fish while they were out of the tank. He unplugged and re-plugged everything, cleaned off the ornaments, squeezed out the sponge, fixed the air pump. He also graciously answered a million questions and recommended products that were as or more effective that happened to cost us less as well. If you just need lessons on running your tanks, I'd call him for training. Friendly and professional. Highly recommend. He was referred to us by Tony from PureAqua so clearly professionals recommend him as well.

Hmm had intended to say no added mineral taste, Just finished my first 5 gallon bottle. I weened…read moreoff of sports drinks. And vacating my bladder has improved

I have a 300 gallon pond style tank. I only wish I had the "before" pic…read more Only the top ratings across the board. Timeliness, customer services, responsiveness, cleanliness, affordable cost and with great professional advice. I will 100% be calling again for more maintenance and highly suggest them for anyone's tank needs. Huge thanks to the team for everything!!!

I cannot be happier with Pure Aqua's service on my hot tub. I called Tony and made an appointment…read morefor the next day. Frankly, because of so many contractors who never show up, I only half expected them to show. But they did, within the time frame specified. The technician, Mike, diagnosed the problem within seconds, and fixed it right away. I was nervous letting him leave before the tub was refilled and tested, but he seemed so sure that was the problem that I let him take off rather than paying to wait. Sure enough, this morning, the tub is completely fixed! I'm a very happy client. Thank you!

They were amazing and so friendly I definitely recommend…read morethem because they rescheduled me with no problem since the project that we were working on it wasn't ready for them but at the end everything was perfect Thanks Tony!

Wonderful and helpful and kind and respectful when I got my dog in 2022 just a very nice placeread more

Hear me out...I've bought two lovely cats from you guys…read more Today I popped by because I know cat visiting hours are 12-5 pm (most of time). I saw someone cleaning which I understand but the staff walked out and locked the door behind her. She kinda gave a rude look. They were suppose to be open according to the schedule. Do better guys, some people come just to visit with the cats through the cages. That's how I've adopted two already in previous years. Can't you clean before visiting time or after. And if not clean but don't just leave to do other things around the store and lock the door behind you. More interactions more adoptions. We will follow visiting hours but those doors better be open when it's our time to interact.