Aquatic Collection is a standout shop if you're serious about reefing. Every time I've been in, the…read morestaff has been extremely helpful, friendly, and genuinely knowledgeable. They take the time to answer questions and make sure you're making the right decisions for your tank instead of just trying to sell you something. One thing that really sets them apart is the products they carry. They have items on hand that you don't typically see at other stores--for example, I was able to find a roller mat gearbox repair kit there, which is something most places don't even stock. That kind of attention to what reefers actually need goes a long way. Their coral selection is also on another level. They consistently have more unique pieces than just about anywhere else I've seen, which makes it a great place to find something different and add real character to your tank. One thing I really appreciate is that the owners are always there and involved. You can tell they genuinely care about the store, the livestock, and making sure customers have a good experience. Overall, it's a very well-run store with a strong mix of knowledge, customer service, and unique inventory. Definitely a go-to spot if you're looking for both hard-to-find equipment and standout corals.

Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

Wholesale ONLY. Wish it is marked clearly on yelp. Went all the way fr San Francisco there too.read more

Great family business, always getting the rarest type of fish. Benson and his wife have been…read moreoperating this business years. Will, Marvin, and Tina are experts in the industry

I'm happy to have found Close Feed & Supply not so that I can buy chicken or horse food, but for…read moregardening supplies. Dry Stall is a pumice that is used for keeping horse stalls dry. Another use for it is as a soil amendment for cacti and succulents. It's much more cost efficient than buying 8qt bags of EB Stone pumice for $7-8. A 40 pound bag of dry stall is $15! Straw bales are $13.75 for 75 pounds of straw? I bought it as a mulch for my garden. Thank you to the friendly staff who laid cardboard in the backseat of my car, and loaded it in for me. They sell baby chicks and high quality brands of dog food, like Victor Professional here, too.

Close Feed & Supply is my absolute favorite place for purchasing the products for my and my son's…read morebird. The staff, especially Pat, are super friendly and helpful. Their main concern is to please their customers. A wonderful small, like Mum and Pop, store that is hard to find theses days. One of Hayward's Gems for sure. Heidi

Update 3/12/2026: I…read morerecently bought a house in San Jose that came with a pond. Unfortunately the previous owner had passed away and left no instructions, so I had absolutely no idea where to start. I've never had a pond before and knew nothing about how to maintain one. I remember having a great experience with Aqua lab back in 2016 so I called them back up and Kent was incredibly helpful from the start. He took the time to walk me through everything and explain how the system works without ever making me feel dumb for asking very basic questions. We decided to do a one-time deep cleaning to restore the pond. Before the scheduled cleaning, Kent stopped by to check out the system and figure out what actually needed to be done. He ended up fixing a broken part, doing a full deep clean of the pond and the filter/skimmer, and adding beneficial water additives. Since I live about 3 hours away, he kept me updated throughout the process with photos and messages, which I really appreciated. He even left me some pond tools to use and offered to come back another time, at no extra charge, when I'm at the house so he can walk me through the system in person and show me how to do the regular monthly maintenance myself (or help with that if I decide I'd rather have him handle it). His pricing was very fair and actually came in lower than other local shops I contacted. Overall just a really great experience. I've attached before and after photos of the pond. Highly recommend Aqua Lab and working with Kent. What a great guy!

Aqua Lab Aquaria is great store that sells brands like ada and other stuff you will not find at…read moreother stores. Prices are on higher end but the price is fair. Planted tanks start up cost can very costly. Rimless tank, aquasoil. Good duel stage co2 regulator, anf There are equipment that they have that isn't found in big chain store. You're paying quality stuff. I been in fish hobby for 10+ years with African Cichlids, Rare Turtles, and koi ponds, but never tried high tech planted aquarium. High tech Aquarium was quite of challenge for me and aqua lab aquaria guided me to finally built my ideal setup. I no longer have room in my aquarium for plants but this is my favorite store for planted stuff. Another bonus is that they are only store to sell co2.

Matthew called me right away when I sent in a problem I was having with my tank. He took extra time…read moreto help walk me thru what was going on and how I can address the problem. I felt he went above and beyond especially considering we were trying to set up a very small aquarium that my toddler went nuts over and he did not need to spend all that time with me on the phone (and didn't even charge us!) I would highly recommend using his services for any of your aquarium needs, I was pleasantly surprised by his knowledge and kindness. We will definitely be using his services in the future for any more aquarium needs. Thank you again!

We had an emergency situation in our fish tank and Matt came out within an hr to fix it. He gave…read moreexcellent advice on how we should look after the fish and the tank as well as what kind of equipment and accessories we needed to buy. Really grateful for his help.

A month or so ago I visited the Reptile Room in search of a somewhat grown bearded dragon. I talked…read morewith the gentleman who was running the store happened to have a bearded dragon that looked to be what I was looking for. The only catch he told me was that he had a bad disposition and would get very agitated and try to bite anyone who got close to him. After allowing me to handle him till he calmed down a bit he offered to give him to me at no charge if I was willing to work with him. After going through some bonding exercises (and yes he did bite me once) he has come to settle down and now allows me to hold him and is adjusting well to his new home. The fact that I was given the bearded dragon only goes to show that the people at The Reptile Room really care about their animals and customers. I highly recommend The Reptile Room for service above and beyond!

Looks like a great place to stop by to grab feeders or supplies if you're in a pinch. They do have…read morea feeder menu and offer boarding for reptiles if you're out of town. I think they also host educational birthday parties and events too. They have beardies, sulcata tortoises, leopard geckos, uromastyx, some snakes and other geckos (gargoyle and crested I think), chameleons, and I think some water dragons near the exit. I thought it was neat that they had that large tower/pillar glass enclosure in the middle of their shop as well and a shop parrot too. I believe that most of their leopard geckos and pythons were in smaller enclosures/containers as they're for breeding/are breeders or something along those lines, but I'm hoping that they get time to stretch or get purchased to pet parents quickly. Overall not bad, I always love the opportunity to look at some cold blooded buddies, but I feel like this reptile shop is more of a community staple for reptile owners rather than somewhere an out of towner would make a must stop.

Love this place they have such beautiful koi fish in multiple sizes and colors. They also have the…read moreoption of American or Japanese koi which was also amazing! Purchased 2 American back in November and they are doing great with vibrant colors and steady growth. Definitely worth the 50 minute trek, unfortunately hubby got the opening time wrong since they have different hours of operation during the year but luckily we found a shopping center close by. Make sure you check the hours of operation before you head out.

Hank, you're the one that stinks of entitlement. Clearly you can't take constructive criticism. I…read moresaid your worker ignored us the whole time and you clearly don't care that's amazing customer service! The best . And yes I will be shopping somewhere else because clearly you're a bad shop owner and shouldn't be selling anything other than pond and Koi . Please stop selling gold fish bc your workers clearly don't care if they die :) . Unlike you my family does just because it's a fish doesn't mean it deserves to die and have a painful life. But thanks for your ignorant and unwanted respond lol it seems like you really do have trouble with negative comments by the way you respond to others go to therapy get it check out, it's a sign of narcissist which I wouldn't be surprised it you are by the way you speak to others. I don't know who you think you are but a good pet shop owner is not it :)

I love Bogie's. They're the only place that carries the food my persnickety rabbit enjoys. The rest…read morehe throws out of his bowl and onto the floor. Violently. The staff here are so helpful and polite. I am disabled, and they always offer to take the food to my car, even though it's only an 8 pound bag. Haha! Back when I was able-bodied and raising chickens and a duck, they'd load big bags of feed, scratch, and bales of straw and hay into my car--I figured it was a courtesy for big, bulk item customers. Come to find out, they're just incredibly kind and thoughtful regardless of what you buy! These are great folks selling great products. Keep your business local and build your community up one purchase at a time. This is one of the last remaining vestiges of a mom and pop pet store. Let's show them all the support we can while showing our pets all the love we can. It's a win-win-win!

So happy with her first big haircut. We got the full groom and she looks wonderful. No more Grinch…read moretoes or bushy buns! Everyone was so friendly and approachable. I can't wait to go back and shop the store. I saw such an amazing selection of treats and chews. Thanks Bogie's y'all are my current favorite!

*** Check food EXPIRATION Alert *** and keep that receipt…read more I rarely write 1-star reviews but decided to based on my interaction (Sunday, 9/14/25, 5pm) which is a mixed bag. I've purchased dog food for my pups many times at this location and never had a complaint/problem. Today will be my first mainly to warn customers of ***EXPIRED dog food. I'm not a stickler on expiration dates but selling bags 3-4 month (May 2025) passed is ridiculous/wrong! I usually buy a supply 2.5 weeks ahead of time if I know I'm running low. When I finally opened the bag a few days ago the food was obviously RANCID! Dogs will usually get excited in anticipation of their food...they got a whiff and walked away...it was very evident! Partly my fault for not checking but I would hope a store wouldn't sell OLD food. This is the first time it's happened but the interaction I had with the cashier wasn't pleasant. Flat out rude! "You have your receipt? It's open and we can't resell". Valid question but tone of this worker was very condescending! I get they want proof you bought from them but who keeps their receipt each time they buy their pets food...I guess I will now as bags must be unopened to return...um, how would I know it's BAD?!!! I mentioned "can I speak to Laura, the Manager as I was told (previous visit) I would need a receipt BUT there are exceptions and to ask". I even asked "can you work with the manufacturer?"....ignored. All I wanted was a replacement for: ****** $42 for a bag of 12lbs of Natural Balance I purchased....same item! In any case...I'll write the company and hope to get a voucher for a replacement and a better outcome. #annoyed

As someone who works hard so her cats can have a better life, I'm always looking for pet shops that…read moreoffer quality goods and services without breaking the bank. Pet Club is an establishment that's not too flashy on the outside (kind of looks like a large warehouse) but has much of what you need on the inside. I was impressed by the variety of pet foods they sell, as well as the sheer amount of cat trees on display. The toys were a bit overpriced, but everything else seemed similar or a little cheaper than the bigger chains. I'm not sure if they offer membership that would reward frequent shoppers. Located in a strip mall in Hayward, this store is easily spotted from Hesperian and not crowded, a big plus in my book. I think they also offer services but not entirely sure. My cats were happy with the treats I brought back!

Your go-to store for all things related to pets! Supplies, food, and even vet services can be…read moreobtained here and this long standing storefront has its operation running smoothly with a steady group of staff available when they're needed by customers. Nostalgic are the times when I used to come here as a kid to see all the fish and small critters available for purchase, and now as an adult, it hasn't changed all that much. There are still sections for aquarium enthusiasts looking to bolster their underwater environments as well as for fur and reptilian baby parents with the goal of enriching or growing their family. In each section, you'll find organized aisles and shelves filled with feed, toys, medications, and other wares for sale. The prices are reasonable compared to online prices and plus, with their free (as well as paid) membership, you'll get rewarded for each purchase, incentivizing you to shop more for your pets. The points you earn are tracked through your account and can be earned and redeemed at any of their stores or online through their website. If you're a frequent buyer, you'll benefit greatly from their rewards program. The main reason for our most recent visit was for their vet services offered through Vetco, specifically for vaccinations. It's best to set an appointment through their website to ensure you'll be seen, although sometimes walk-ins are welcomed but not guaranteed to be serviced. For non-vaccine related vet services, I believe you'll need to make a different kind of appointment and work with the in-house staff during their open hours. If you've never been here, you'll be asked for your pets medical/vaccination history but once you're in the system, they'll track everything your pet receives from their office. The biggest incentive for coming here for vaccinations is the vaccination packages offered at reasonable prices without having to first pay and see a veterinarian. Despite being a mobile clinic that travels to various sites in the Bay Area, they do have experienced and certified vets on staff, available to administer the vaccines and do preliminary examinations. We were very satisfied with the service offered here through Vetco as well as the staff working the store. Everyone was friendly, patient, and helpful in helping us get what we needed and for offering ways for us to save money. It does seem this store brings in a lot of locals and frequent visitors as some patrons seem to be recognized by the staff. I love the neighborly vibe! Overall, despite being a well-established chain, this Petco has not lost its luster nor its commitment to serving their community of pet owners and pets. I'm proud and glad to have this shop in our area and hope that they continue to help foster creation of new memories for generations to come. Your pets will be happy, healthy, and safe here at this Petco!

2/24/25 As always made an appointment with Katie A to groom Shiloh, my Aussiedoodle. I say as…read morealways because I never have to worry about what Shiloh will look like when I pick him up. Katie always does an amazing job on both my dogs. She is #1 professional and #1 excellent groomer. Sometimes I hide down one of the aisles so I can watch her groom so that Shiloh can't see me. I have never had any issues with my dogs nor did my mom with her dog. Communicate exactly what you want done. Example: I tell Katie do not trim his tail or ears and she doesn't. So thankful for Katie, I know my fur babies will always look and smell fantastic!