1. Two Brothers Aquatics

0

,

Cancel

Open app

Search

Two Brothers Aquatics

5.0 (1 review)
Open • 10:00 am - 5:00 pm

Request information

Response time

2 hours

Response rate

100%

Two Brothers Aquatics Photos

You might also consider

Recommended Reviews - Two Brothers Aquatics

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Queen J.
56
217
816

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Two Brothers Aquatics

You might also consider

Aquatic Collection Aquarium

Aquatic Collection Aquarium

(211 reviews)

Im very sorry for the extremely long review but this was my experience…read more........ I heard of Aquatic Collection through the Reef Beef podcast. I knew that Richard and his royal highness, Ben Johnson only back products and companies that they believe in. I recently set up a very small frag tank that I plumbed into my main display. I was excited because its a nano frag tank where I can keep alot of the very small fish my rainbow basslet would love to eat. Im a sucker for wrasses and blennies. A Choati, earmuff, China, radiant wrasse and Oman Blenny are the pride and joy of my tank. As soon as my nano frag tank was up and running I was able to finally get my geometric pgmy hawkfish (his name is Cornelius). The next was a pink streaked cryptic wrasse. As most unique fish, they come in seasons. I ordered from a big box site knowing very well that these little wrasses are delicate shippers, at the time this site was the only ones that had them in. This was a death sentence. For some reason they sent the first one as overnight standard, the water was 94 degrees when I recieved him. For a lack of better judgement and selfishness I agreed for a replacement. I was sent another. This time i made sure they held him at the terminal which was an hour away from my house. I got there as soon as they opened and went straight home to find another dead wrasse the died in a little bag. I wasn't going to kill another one so I asked for a refund and waited. I called every LFS in the city and no one had them. So I looked in the next biggest city/state which was San Diego. 6 hours one way for a total of 12 hours round trip. I found a place that had one and they held it for me. Two nights later I was doing tank maintenance listening to Bens lovely voice sing about aquatic collection. I thought i guess I can look to see if they had one and to my surprise, they did. However, I committed myself to the San Diego store. I bought them lunch the day before as a thank you for holding him and I would see them that next day. The morning of my day trip, I woke up and thought to myself am i crazy? Driving 12 hours for a small fish, i asked my fiancee and she ensured me, that I am crazy. So I gave Aquatic Collection a chance. The day of shipping I called Aquatic Collection and got ahold of Ryan who handles their online livestock shipments. Ryan was such a breath of fresh air to talk to. The fish was already packed. Ryan told me exactly how he packed the fish. He went above and beyond to ensure the fish gets to me alive. Again, the fish was already packed and I called him explaining my situation. So prior to my story he already did everything he could to ensure a safe trip for my wrasse. I had the fish shipped to the shipping terminal again, just to be safe. I drove my hour one way get my package and nervously drove back home. I opened the box and HE WAS ALIVE. The joy i felt in that moment makes this hobby worth all the hardships. I immediately called Ryan to thank him, he actually used weather data, experience and his resources to ensure the fish was packed correctly for its journey. This tiny 1.5" in fish was packed in an XL bag with 3lbs of water. The big box website I used previously had the fish in a small bag with probably 6 cups of water. Aquatic Collection and Ryan has earned a customer for life. I am singing their praises everywhere I go. After talking with Ryan I knew i was gettimg an animal that was truly cared for and packed for success. This really mean the world to me, thank you very much Ryan and the Aquatic Collection Team........and Richard and his Royal highness, Ben Johnson

Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

Warm Springs Pet Hospital

Warm Springs Pet Hospital

(369 reviews)

I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

Two Brothers Aquatics - aquariumservices - Updated October 2026

Loading...
Loading...
Loading...