I placed an online order and received it within 3 days of the shipping notification. The stones are…read moreexactly what I was looking for. There was an issue with low stock of the item I wanted. Customer service was very quick to respond and I love the stones I received.

Update 3/12/2026: I…read morerecently bought a house in San Jose that came with a pond. Unfortunately the previous owner had passed away and left no instructions, so I had absolutely no idea where to start. I've never had a pond before and knew nothing about how to maintain one. I remember having a great experience with Aqua lab back in 2016 so I called them back up and Kent was incredibly helpful from the start. He took the time to walk me through everything and explain how the system works without ever making me feel dumb for asking very basic questions. We decided to do a one-time deep cleaning to restore the pond. Before the scheduled cleaning, Kent stopped by to check out the system and figure out what actually needed to be done. He ended up fixing a broken part, doing a full deep clean of the pond and the filter/skimmer, and adding beneficial water additives. Since I live about 3 hours away, he kept me updated throughout the process with photos and messages, which I really appreciated. He even left me some pond tools to use and offered to come back another time, at no extra charge, when I'm at the house so he can walk me through the system in person and show me how to do the regular monthly maintenance myself (or help with that if I decide I'd rather have him handle it). His pricing was very fair and actually came in lower than other local shops I contacted. Overall just a really great experience. I've attached before and after photos of the pond. Highly recommend Aqua Lab and working with Kent. What a great guy!

Matthew called me right away when I sent in a problem I was having with my tank. He took extra time…read moreto help walk me thru what was going on and how I can address the problem. I felt he went above and beyond especially considering we were trying to set up a very small aquarium that my toddler went nuts over and he did not need to spend all that time with me on the phone (and didn't even charge us!) I would highly recommend using his services for any of your aquarium needs, I was pleasantly surprised by his knowledge and kindness. We will definitely be using his services in the future for any more aquarium needs. Thank you again!

We had an emergency situation in our fish tank and Matt came out within an hr to fix it. He gave…read moreexcellent advice on how we should look after the fish and the tank as well as what kind of equipment and accessories we needed to buy. Really grateful for his help.

Been going here for years. Super friendly and always reasonable. The owner and workers definitely…read morelove the hobby and this is just an extension of their care

Hi, Today, January 19th, around 6pm I dropped in at your…read morestore. I went in and tried calling for someone thinking you were open. It wasn't until after I called the non emergency number that I realized the sign was off and after checking your Facebook I confirmed that you closed at 4pm. Anyways your door was left open. I stayed as long as possible waiting for the fire department. However, I had to get going so I am not sure how long they took to arrive.

Hmm had intended to say no added mineral taste, Just finished my first 5 gallon bottle. I weened…read moreoff of sports drinks. And vacating my bladder has improved

I have a 300 gallon pond style tank. I only wish I had the "before" pic…read more Only the top ratings across the board. Timeliness, customer services, responsiveness, cleanliness, affordable cost and with great professional advice. I will 100% be calling again for more maintenance and highly suggest them for anyone's tank needs. Huge thanks to the team for everything!!!

Line: no wait during weekday afternoon Parking: about 10 car…read morelot on the side, not full Service: knowledgeable and fun hearted Came here to get freshwater aquatic plants and they have a wide selection. I was able to find plants not available in other stores in the bay area. They have both plants in tanks and in agar. The price is on the average to slightly high side. Would definitely come again!

Everyone is so nice and helpful. I highly recommend this place. I buy everything for my aquarium…read morehere.

Owner is very nice and helpful. He answered any questions we had about the tanks. There are a…read morevariety of things like plants, bettas, mollys, guppies, and shrimp.

Line: none Parking: lot in front…read moreService: nice Came here looking for shrimp and plants - they have both. They have a great selection of fish as well. And their betta fish are not in cups. Note the plants are not labeled and would have to ask the staff.

Very clean place with knowledgeable and friendly staff…read more They are expanding right now, tons of fish and coral here. This could easily end up being the best coral supply stores in Northern California! I highly recommend a visit!

I am posting this as a cautionary experience…read more I ordered livestock from Violet Aquariums. The order arrived with a fish that was dead on arrival and a coral that arrived in extremely poor condition, with severe tissue recession, exposed skeleton, and a foul odor. Photos were provided immediately upon delivery in accordance with their stated DOA policy. The business refused to refund or replace the coral under any circumstances. For the DOA fish, they offered only store credit, which would have required me to pay approximately $50 in additional shipping to replace a $40 fish unless I placed a much larger new order, with no guarantee that any replacement would arrive viable. What was most concerning was the tone and content of their email responses when I requested a refund or replacement. In writing, they repeatedly characterized a lawful chargeback as "fraud" and made threats of retaliation and blacklisting, including statements such as "you want to commit fraud... chargeback in your case," "yes, we will ban you as fraud," "we will fight the chargeback," "you will run out of suppliers," and "we do not want them as our customers ever." Livestock losses happen. How a business responds matters. Based on this experience, I would strongly caution others before ordering.

Great Service, very through and reliable. Very knowlagable. Very friendly and always on time.read more

This service just stopped coming. They did a great job, but stopped services... just didn't show…read moreup, didn't call and unable reach. Makes me wonder about all the reviews....

Adam is the best! He really knows his stuff and the fish at this shop are unique and well taken…read morecare of

Awesome customer service, super friendly and knowledgeable. Best deals around on fish and corals…read more All quarantined and ready to go

I bring my puppies here and they do a great job. The price is very reasonable too! We would bring…read morethe pups more often if we didn't live so far.

Great place! Walk Ins Welcome. They do an incredible job with Belle. Reasonable prices. Check them…read moreout!!!!!