Line: no wait during weekday afternoon Parking: about 10 car lot on the side, not full Service: knowledgeable and fun hearted Came here to get freshwater aquatic plants and they have a wide selection. I was able to find plants not available in other stores in the bay area. They have both plants in tanks and in agar. The price is on the average to slightly high side. Would definitely come again! read more

Everyone is so nice and helpful. I highly recommend this place. I buy everything for my aquarium here.

So I've been coming out here pretty often now. The worker Thiha the Asian guy with a perm and glasses is pretty rude and is "worried" about me picking specific fish, but when I said oh I don't want this one he grabbed it with his hand and threw it back in. Weekend crew is way better or anyone else besides that guy on a weekday. Kai and Vincent on weekdays are actually pretty cool and better employees. Don't have this guy named Thiha help you he also gets really close like in your face close while just talking which is really weird. I'm only giving a 1 star because of that kid. read more

I buy my fish from here because they stay alive. It's simple as that. Other lfs will slowly die off after 1-2 weeks. Its a bit pricier but no dead fish after bringing them home. read more

I didn't know this place existed! I'm restoring an old 50 gallon freshwater tank. And I didn't want to go to the name branded pet stores. The prices have changed for fish. But, the fishes are in good condition and clean. Kind, knowledgeable and helpful staff. I must say the cost of having an aquarium has changed from 20 yrs ago, but it's good to know that this place exists so close to home! read more

My favorite store for corals in the bay. Great selection and even better prices. If there's a better place, I havent found it yet.. read more

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This place is awesome! They have so many different kind of exotic fishes from fresh water to salt water and plants. I started getting into fishes because my son wanted his own little fish tank. They have all the equipment and supplies that you need to start your own tank at home. I love marveling at the beautiful corals and reef in the tank. The tanks are all clean, and the fishes looked healthy like everyone said on yelp. Although, I hope they would consider putting a description of each fish along with pricing and pictures so buyers like myself can compare. It'll be easier to know which fish is which along with their temper to see if they get along with other breeds. That'll be very helpful if owners can read my suggestion! They even have fresh water/salt water pumps that u can purchase for your tank. Overall, great aquarium along with knowledgeable salespeople that were helpful. read more

Best local shop in the south bay in my opinion. Clean tanks, good selection and decent pricing. Mostly great customer service with the occasional off day with an unhelpful/inexperienced staff member. I mostly shop for saltwater fish and corals. The frag tanks are a great deal if you don't want to spend a grip, and they seem to restock frequently with good variety. Awesome display tanks, props to whoever puts those together! read more

I bought 4 German black knights. after three weeks three died all 14 of my other fish are fine and have been fine for months. They absolutely will not work with you. Buyer beware! read more

The store is beautiful, spacious and clean. However, I don't recommend this store for a few reasons. They refuse to have a store phone so they can focus on 'in store' customers. This means you cannot confirm current stock or pricing - but claim that their 'dry goods' (ie: not livestock) on their website is always current. I purchased something important off their website (an antibiotic for one of my fish) and made the 30 minute drive to the store. When I arrived - I was informed that the website was wrong, and they didn't have the item. I decided while I was there to buy a Celestial Pearl Danio as one had passed away while I was out of town for Christmas. To my shock - it was $14 per fish. Infinite sells them for $8. Ultimate sells them for $9. Aqualab sells them for $10. My mind is blown that Neptune prices them at $14 each. To help make up for the fact that I'd driven out there and was unable to complete my purchase - the store employees tried to track down the medication for me. They told me that Aqualab had it in stock - but that Petsmart was around the corner and had it in stock, too. I asked them to call Petsmart and confirm for me (I was without a phone, and they knew as much) - they said 'no, it'll take too long to get someone on the phone. And the website says it's in stock. They'll have it. They're only 5 minutes away.' It was at least a 10 minute drive. I get to Petsmart and - not only do they not have that specific medicine in stock - THEY DO NOT EVEN CARRY IT. So I'm extremely confused at the employee repeatedly telling me they had it in stock. I went to Aqualabs and picked up the medication. Oh, and bought a $10 Celestial Pearl Danio, in addition to receiving some very useful advice on the best way to utilize the medication. Stay away from Neptune. They're not worth the trouble. You have so many other options available. read more

Best fish store in the San Jose area, they always get cool, rare fish if you're into rare species or just want a more advanced set up for corals are planted tanks, this place is awesome! Definitely worth a visit for all aquatic lovers! read more

Just came across this location and wanted to check it out. Its in the industrial side of San Jose i think. But to say the least..the options they have are incredible. they hold a good amount of fresh water fish but have a Great selection of Salt water fish. Also they have on display a few fish tanks...bein bonitos!! Gorgeous. read more

The person who assisted me seem high on THC. Mellow and friendly, but way off target for someone that is managing tanks. I purchased some freshwater plants, took them home...and then suddenly became infested with the pest looking like mini Malaysian Trumpet Snails. Jeeze this ruined my tank. I went back and talked to him about it and he seemed aloof...said to just crush them with my fingers and walked away in a daze. Really? It literally became a nuisance I couldn't get rid of them. They just kept coming back. Went back a second time after things stabilized and wanted to buy some bloodfin tetras to increase our school. He gave us what seemed like them but they ended up a bit larger and a different species like mini pirahna . They started attacking our real bloodfins..poor guys died and our favorite fish Mr. Higgins gulped his last gulp...There is no words to describe how upset and disappointed we are with Neptune. I'm not sure if this guy still works there because when we went back to confront him, he wasnt around...terrible experience, so we never went back and opted for another freshwater place closer to us. Three major ones in San Jose. You guys really need to vet out your employees. This cost 7 fish lives and ruined our prestige tank. Pest filled, algae ridden. Stay away from the freshwater plants. Know your fish! Don't rely on them. read more

As my husband and I enter the doors we noticed how beautifully everything was set up. The dark/black setting of the fish tanks made the fresh water fish super clean and neat. They have a variety of salt and fresh water fish that are of quality. We didn't experience the best of customer service as staff members were too busy chit chatting with each others to acknowledged us. We ended up with 2 beautifully stunning discus. Definitely will be coming back for more discus when we're in the area. read more

Drove and hour to come visit this store and ended up buying some fish and plants after having everything settled in my pre established community tank of 2 years, my hill stream loach I just purchased for 40 dollars had died the first night, so I came back to return the fish or get an exchange as is normal and was refused any sort of compensation, 40 dollars down the drain. Definitely won't be buying here again. read more

I've came here over the months and every single time i'm met with the best customer service ever, the staff here really cares about their customers and what they do. They answer all my questions and more and keep a positive mood read more

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Very helpful with all my questions. There were so many beautiful fish. They have everything you need.

I haven't felt good coming here the last few times. (Both times I got there at a reasonable time before closing if not 30min before) They kicked me out 3 minutes after closing without letting me purchase anything or finish a decision. And the last time they refused to sell me an item stating it was in quarantine when it wasn't and then refused making sales as the store was closing down but in like 10 minutes. It made me feel really uncomfortable and disrespected on purpose despite coming from so far away. It feels like the people in this industry are always hitting on me or purposely misleading you on things they don't really know much about and are just there to sell. I get that the hobby is difficult and I can sympathize in the annoyance in all of you with running around for these insignificant things, but personally they aren't as important to me as you think they'd be. It's the bad energy in the overall industry that ruins and closes down on the hobby spreading from good people being treated bad or misinformed. You don't have to go out the wazoo to make up for it next time. I just hope for no problems and to get my questions answered reasonably and not feel rushed. read more

I saw this fish shop through Google. I came to consult and buy the aquarium and all the necessary items to raise the fishes What is worth mentioning here is that all the decorative plants that live in the aquarium are It's too expensive and you can't use it. They won't let you return it or use that money to exchange for other items in the store. They just want to take your money after you leave the store. Whether you can use it or not is up to you. Don't come here and lose your money while they don't know how you feel about losing.not recommended to this place .so disappointed:( read more

Neptune Aquatics - $70 for this stuff - Aquarium Services Near Me - San Jose, California

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One of the largest aquarium retailers in San Jose. So it seems like they have everything you need for your tank set ups, and they are still Expanding. Helpful staff. read more

the workers here don't seem like they're very happy to be there if you even manage to get one of their attentions. i have a tank at work and when people ask me about it LOVE sharing and educating people but when i come here it seems very standoffish for some reason. they don't really have a great system of tracking who is next to get helped either. i was waiting for someone to help me get some shrimp but two people ended up getting the workers attention before i could even though they very much saw me following around looking like i something to ask. ended up leaving empty handed. prices are absolutely ridiculous too, i know this isn't a cheap hobby at all but this place is insane. i will say the quality of the plants and and fish seem good but still not worth the time and money and attitude it takes to get there. read more

This is a very nice Aquarium in an industrial area of San Jose with clean tanks, a pretty good variety of fish (fresh and saltwater), and friendly staff. The door with the store name had a sign directing you to enter through the garage for some reason. read more

Neptune Aquatics - Entrance that was not the actual entrance. - Aquarium Services Near Me - San Jose, California

F Excellent store, reasonable fish prices, pretty much any dry goods for your aquarium. Frag tanks ranging from $15 to $$$$$. Also, great "living room" display setup near the front with mature planted tanks and reefs. read more

This probably the best aquarium store in the entire Bay Area. I live in SF and have been meaning to check it out and finally did today. They have everything you can imagine. A lot of the big name brands and good variety of fresh and saltwater selections. read more

Nice selection, clean facilities and friendly staff. Great place to go for the first time owner or the seasoned veteran.

While I enjoy the wide range of fresh water and salt water fish, plants, and more that Neptune Aquatics has to offer, there are some things I wish were done better The pros: Huge selection available, along with more than helpful staff. Every time I've gone, I'm almost instantly greeted and continuously checked on. Some may find this annoying. But with my experience at smaller Aquarium Stores, I've found that attention to customers can lack - NOT HERE! So this a great perk of going to Neptune. The staff is also very knowledgeable on anything you ask, and there are tons of supplies, almost anything you're looking for is here. The cons: All of that being said, there are two major issues I have coming here. I find that prices for EVERYTHING are a bit steep. I understand the high quality tanks, as well as salt water life available. I still think that certain fish, plants, and more are over priced. It's somewhat shocking, given that they probably purchase in large volumes, while other small aquarium stores never get as much, yet their prices are somehow cheaper. Additionally, I ALWAYS see dead and unhealthy looking shrimp for sale. I don't know if this is due to neglect of the shrimp alone, or if nobody knows how to properly take care of shrimp tanks. This is very bothersome to me, as I mainly care for Shrimp at home. I've bought shrimp from here before and ALL of them have died. I don't understand what it is, but it's sad to see tanks full of shrimp, sometimes almost half of them dead or not doing well. -2 Stars for high prices and poor quality shrimp and other aquatic life seen on more than one occasion. read more

Neptune Aquatics - Dead blue dreams - Aquarium Services Near Me - San Jose, California

I had a great experience while going to start a tank. I had no idea what I wanted but a girl named Kayla who worked there was able to help me out the entire time. She started by asking me a few questions about what I was interested in for my tank and told me about the different types of fish they sold. Kayla informed me I needed to start my tank prior to buying the fish so I acquired all of the necessary items to do so with her help. I truly enjoyed the experience shopping here and the staff were very helpful! I felt like they were not condescending during their time helping me which was really nice as well! As a bonus I really enjoyed how clean the shop looked and the cool open tanks by the entrance. I 100% plan on coming back to get my fish from here once my tank is all set up. read more

Just visited as we were passing through, James took the time to be friendly , informative and just an amazing host for the shop . We have been coming here for over 20 years and are never disappointed with the quality and selection. Again ty James for just being amazing!!!!! read more

Neptune Aquatics - Great example of stability and its impact on shrooms ! - Aquarium Services Near Me - San Jose, California

This one, if not my favorite aquatic store in the Bay Area. Always a great selection, knowledgeable people working there, always good quality, healthy fish. This time I just happened to be in the area for a hike, and needed a few more panda corys, for my lone panda Cory, they definitely to better in pairs and groups. They keep a updated blog online about availability and new arrivals, fresh, saltwater, and plants! I added a few more cardinal tetras, cause they're another grouping or schooling fish, very colorful. If you looking for a aquatic shop that has a lot to offer, I definitely recommend checking it out, you won't be disappointed. Happy yelping, God bless, and Cheers! read more

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Best livestock in San Jose. Knowledgeable about Aquatic life. The display tanks are very inspiring if you want to see what's possible.

One of the best fish stores in the bay area! When you walk in you are greeted with the freshwater section with loads of options. I couldn't be more impressed! The selection of fish is absolutely incredible, with a wide variety of both freshwater and saltwater species that are healthy, vibrant, and well cared for. This store is quite clean and the layout is nice. The staff was friendly and helpful towards me and helped me out with what I needed. I was also thrilled to see that they carry a big selection of plants and corals. If your new or old to the hobby, this store is not one you want to miss out on. I'm definitely coming back here again! 5/5 in my book. read more

I have seen some poor reviews on this shop and I am confused how that happened lol. This shop is top notch and the people that work/run are awesome as well. When a customer is ready you simply walk to the cash register as it is a big store and little work staff which is a nice refresher. Cleanliness and helpful opinions are the only thing I experienced coming here. read more

Neptune Aquatics - Aquarium Services Near Me - San Jose, California

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Loved the diversity in fish selection. Stopping by Neptune truly feels like visiting an aquarium every time!!

I love it here!!!! they just added a new freshwater section which is so beautifully maintained the entire store & it's always so clean and organized. Everything is priced easily and I love the $10 frags! Can't go wrong shopping at Neptune read more

If you're looking for quality fish, corrals, plants, aquariums, supplies and willing to spend the money$$ Neptune Aquatics is the place to go! Impressive freshwater and tropical fish options...but most importantly friendly, knowledgeable, and great customer service! We got our gorgeous Beta Fish here...meet Maui read more

Neptune Aquatics - Our new tank for Maui - Aquarium Services Near Me - San Jose, California

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I'll list the goods first and get to why there's only 3 stars :( The store is very well kept, things are clean and organized. They also have a great selection of fishes, corals and supplies. I came around 3PM on a Tuesday and it was fairly empty and was helped right away. The staff was knowledgeable and helped me choose basically a "starter kit" for salt water fishes. Thank you btw you guys were more than helpful!! Okay onto the bad I really don't like the no return/refund policy. The owner seems to be very very concerned with that since he has 379393 signs of it posted everywhere. Something came up and I was hoping I could return the things so I shot them an email on their website but no replies. I then went to the store and asked if they could just do a 75% refund I'm okay with that too since I'm aware of the policy. The staff told me there's nothing he could do so it's not rlly his fault. TLDR: I have a 20gallon tank with pumps, led lights, sand, rocks, salt water mix Everything is still brand new if anyone is interested. I don't want it collecting dust in my house since I can't return it. read more

Neptune Aquatics - 20gallon tank fully equipped - Aquarium Services Near Me - San Jose, California

This place is dope! I started getting into reefing end of January and I have been here almost 1-2 a week. Not just to buy things but to learn and get information. They have everything you need! The staff is friendly, and my favorite sales guy are Patrick and James. Patrick helped me with my corals, fish, and anything I need to know. If you are there, ask for Patrick. Pricing is decent but you have to support local businesses. I do wish some of their hardscape items are priced better. For example, a piece of $25 dragon wood can be as little as a golf ball or as big as a softball...That doesn't make any sense at all but whatever. My recommendation for that is maybe charge customers by the weight of the wood or figure out a sizing system for pricing. Golf ball does not equal a softball... I do recommend this place to anyone looking to get into aquarium life. read more

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Great store if you're looking for corals or dry goods! They have a limited amount of SW fish but loads of FW fish and inverts. All pretty healthy looking too. Corals are loosely grouped by size/type/price, where each specific coral tank contains various corals for a specific price. For example, a $9.99 frag tank, a $19.99 frag tank, a $29.99 frag tank, etc. tons of beautiful show tanks as well. Highly recommend visiting if you're into saltwater. Check out pictures to see some of the corals! read more

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Big selection of corals, tanks look clean, and corals look amazing! I love looking at their display tanks, very inspirational. Staff is always nice and friendly as well, always checking up on you. Looks like they are expanding the store currently, looking forward to see what they will bring in next :) read more

No one bothered to greet the customers. The freshwater selection was supposed to be three sides. One side was just a huge display of huge discus which most people don't buy. The other two sides had limited selections and the prices are sky high. A simple Cory was $25. Walked out without buying anything. Won't come back. read more