Hands down one of the BEST aquarium/fish stores around!! The second you walk in, you can tell how…read moremuch pride and care goes into this place. Everything is incredibly clean, organized, and well taken care of, and the selection is amazing. The owner is genuinely one of the nicest people and goes above and beyond to make sure customers are taken care of. You can tell this isn't just a business to them, they truly care about what they do and it shows in every detail. The customer service alone deserves 10 stars. If you're looking for anything fish/aquarium-related, don't even waste your time going anywhere else. Concord Aquarium is THE place to go. I seriously cannot recommend them enough!!!

First of all, the shop is big, bright, and clean. The staff are welcoming, happy to answer…read morequestions & help...but they don't follow you around & make you feel rushed. They'll let you browse & trust me, you'll need time to check out all the tanks. They are always busy--cleaning tanks, feeding fish, helping customers, stocking the floor, never have I seen anyone just standing around. I have been to multiple other local fish stores in my couple of years of fishkeeping experience, and some are gross and dirty, some are just ok, and some are downright sad. So I'm happy to drive all the way here to be guaranteed a clean, welcoming environment. (I will always choose a family owned shop if there is one, and you should too!) The fish & plants they have in stock change constantly (follow their Tik Tok to see the latest arrivals). They are always super helpful in choosing which fish & how many to get, which can be in a tank together & which ones shouldn't. They helped me pick out a whole new tank & all the accessories I'd need based on the kinds of fish & style of tank I was looking to set up. Their aquascaping table with measurements on it is super helpful to get an idea of tank layout for your rocks & wood pieces. Their example tanks (sand waterfall & a beautiful planted community tank) are fun to look at for ideas. I have been back multiple times now, for both advice & purchases. I have also called with questions & every single time, they have been great. They actually answer on social media too. I highly recommend them & honestly will always be stocking my tanks here moving forward. I guess I'm a "regular" now too, lol. 10/10!

The fish are well maintained, clean tanks. The prices are competitive…read more The staff, well, once you get their attention, they are very help fun and warm. For whatever reason, they don't engage with the customers unless you request it. Odd, but the fish and shrimp are healthy, I will take that over attentive customer service any day.

This place looks nothing like the photos I saw online. I was immediately uncomfortable walking in…read more The tanks are all super dirty, filled with algae & half empty. Labels are all incorrect, the ones that DO have fish are labeled with something else entirely. When you walk in, everybody ignores you, it's dark, and you get hit with a WALL of cigarette smoke. The tanks are covered in algae, the shrimp are all in giant dirty tubs in the back room, which is all empty tanks along the walls & guys packaging mail orders from the weird dirty bathtubs full of shrimp. The tubs have algae & dead fish floating in them. Am I missing something here?! Is this supposed to be an actual reputable store?! It is odd that no other reviews say this. Is it a new owner or something?! I'm utterly confused. No, I would never go back here. And nobody else was here either.

As a dog owner, Dr Marty is my go to for their dog food…read more However, it's a very hard to find kind of dog food in my experience and it sells out rather quickly. The past two times I've needed it, I've driven to a a few different places which are super out of my way and they didn't have it. I started doing research of places around my work that had it and that's where Concord Feed came in clutch. I still call ahead of time to make sure they have it but the last two times were amazing.. They were able to put it on hold for me, I came in after work, picked it up to pay and I was out! I will be coming here for the foreseeable future:)

Recently moved near this store and have never been inside, and probably never will go because of…read morethe warehouses they manage behind the store. They own the former Encore building at 999 Bancroft Rd, where the windows are boarded up, the paint is over 30 years old and peeling, and rats jump the fence from here and steal tomatoes from patios in the condo complex where I live. Rats run across the path back into the warehouse from our gardens all night, it's disgusting. They run right in front of you and jump 3ft up onto the fence between the warehouse and the condos. Our complex is clean and cute. The Encore building is where degenerates camp out to do drugs and dump large garbage, like couches and mattresses. How many more decades will this store continue to reduce local property values with this ghetto, unmaintained nightmare facility? It also really beautifies the iron horse trail on the other side! /s

Kent and Matt thank you for the great job on our messy pond. You brought it back to life. Our Koi…read moreare dancing. Very quick and efficient. Left our yard as they found it. Vickie and Leland Wardell.

The place had a bit of a smell and a lot of the tank hardscapes were covered in algae and not the…read moreclearest waters. Not the cleanest aquarium store I've been to but at least I didn't see many dead animals. The shop was dimly lit in some areas so I'm assuming that they're in the middle of re-organizing or something. Livestock price wise, i think it's reasonable. Although some tissue cultured were on the pricier side. The selection of plants and livestock were OK, I would probably only visit if you need equipment though. They have some ADA, UNS, Chihiros, CO2 tanks, etc. Here are some of the livestock prices to give you a sense of what they charge. This is not a comprehensive list but rather some livestock I was personally interested with: Prices as of June 2026: FW Fish Assorted Male Bettas - $10 Ember Tetra - $5 False Bandit Cory - $12 Kuhli Loach - $6 Longfin Bronze Cory - $10 Pea Puffers - $8 Pygmy Corydora - $6 Sterbai Cory - $15 Super Red Bristlenose - $30 Whiptail Catfish - $20 SHRIMP Amano Shrimp - $7 Bamboo Shrimp - $10 Black Tiger Shrimp - $15 Cherry Shrimp - $8 Opae Ula Shrimp - $5 Super Tiger Shrimp - $15 SNAILS Jade Mystery Snail - $5 Japanese Trapdoor Snail - $9

Dean was excellent I called him after my former maintenance…read more person got out of the biz. On his first visit he spent hours cleaning the tanks, rearranging and was super knowledgeable about the fish and tanks I highly recommend him for business

Dean is a guru on all things aquarium care. We couldn't be happier with our aquariums and his…read moreservice. Our aquariums are clear and clean and he was even able to remove some of the existing surface scratches in the plexiglass! A bonus I hadn't anticipated. Dean created the optimal breeding environment in our tanks. Our angel fish are happily laying eggs (although they are still learning how to protect them) and our live bearers are steadily reproducing. My mom spends several hours a day enjoying the action in her aquariums; watching her tetras dart in and out of the lush plant life and her plecos play hide and seek in the drift wood. Her aquariums have never looked better and she has never spent so much time enjoying the view of the underwater sanctuary Dean helped us create. Thanks Dean! You rock!

OMG...The proud owner for the last 22 years of a lovely 1800 gallon Koi pond, have had only two…read moreother outside folks come out to do major repairs, totally wished I had known about Nick & A-1 Koi ponds then. Simply cannot recommend his company any better! Aside from replacing our intake skimmer he & his crew thoroughly went through our pond & shored up numerous issues all while keeping our fishies safe & happy. The other bonus is that he has an EPIC fish sanctuary in his backyard with 100's of beautiful Koi fish! Oh yeah, a thoroughly good dude too

Called for pond repair. Was told to send them pictures of the pond for a quote. After I sent the…read morepictures I was just completely ghosted. No response whatsoever.

This place is awesome. They always have the coolest spiders. I came here on a rainy day and saw…read morethis cute little guy. I had already bought another spider and was had extra housing for this spider so I went and heading rescued it because they really didn't know how to take care of it, but that's OK. Everyone makes mistake sometimes.

This isn't a review of PetSmart so much, but instead the Kitty 911 adoption that sets up at the…read morestore. We stopped in last Sunday 8/16 - we spend at least $500 every month or so on supplies - and Kitty 911 was there. There was a huge sign saying "ADOPT ME" on a cage with a little white kitten, so my wife watched the kitten for a while and then asked to hold her. We have been looking for a white kitten. The person she asked must not have liked my wife for some reason, because she snatched the cage away and announced that the kitten was "not available". She seemed to be in a hurry to get it away and said something about "medical issues". I went to talk to her (I didn't get her name, but she is tall and has curly blond hair) and said we were interested in seeing the white cat. She said that it was not available and had multiple medical issues. I asked her what the issues were. She was taken aback and after hesitating, said that she had seen tapeworms at home that morning and that they didn't have any medicine to treat them at the store, so she needed to take it back home. This is despite the fact that there was an open Banfield Pet Hospital literally 100 feet from where we were standing, who undoubtedly had deworming meds in stock. Also, why would you bring in a kitten with tapeworms to an event like this when a single flea might pass it along to the other cats? This was all just gaslighting. We are usually happy to see Kitty 911 and we even adopted a Russian Blue from them at this PetSmart a few years ago. I really don't understand why this one person was so angry and rude to my wife, but she certainly made us both feel very unwelcome. I think that the manager at this location might want to reconsider having Kitty 911 on site if they are making their best customers consider if they want to return, or at least interview the people that show up and interact with PetSmart customers.

Great Service, very through and reliable. Very knowlagable. Very friendly and always on time.read more

John just left my home after I asked him to come over and fix a slight, but annoying, leak in my 40…read moregallon fish tank. He fixed the leak quickly and charged a reasonable fee for the service call. I highly recommend his business!

This place is great. Large selection of fresh and saltwater and they have water plants. Workers…read morewere very friendly and helpful.

Imagine waking up to a leaking aquarium and scrambling to find a replacement--that was my morning…read more I initially stopped at Aquarium Depot and had a pretty frustrating experience. I left feeling like I was inconveniencing them just by asking about their ordering process. It honestly felt more like Aquarium De-nope! That led me to Your Reef Experience, and the difference couldn't have been more clear. From the moment I called, the owner was welcoming, patient, and genuinely helpful. He took the time to answer all of my questions and helped me place an order for an out-of-stock aquarium without making it feel like a hassle. He also kept me updated throughout the entire process, which I really appreciated. One thing he said stuck with me: 'I just want to see successful aquarists.' That mindset shows in how he runs his business. If you value knowledgeable, friendly, and customer-focused service, this is the place to go . Highly recommend.

Just gotta give props to the tank maintained at Rocco's Pizzeria. The water clarity is amazing, the…read moreI habitants are activate and look happy. I'm a freshwater tank guy so the artificial plants aren't my style but my current knowledge of aquariums aside, they look great, colors are bright and fun. I just could never bring myself to add something artificial to my tanks. Just wanted to say looks great, I know how tough tanks can be to keep up with!

We have a Koi pond in our backyard that is maintained annually by the team at IGS. They always do…read moregreat and efficient work, and are very knowledgeable and reasonably priced. Today, we called them for an emergency appointment when the pump for our pond had broken. They quickly came by the house and fixed the issue. Thanks to their quick action, we were able to save a few of our fish. And, a big thanks to Ignacio for his calm and informative customer service!