First of all, the shop is big, bright, and clean. The staff are welcoming, happy to answer…read morequestions & help...but they don't follow you around & make you feel rushed. They'll let you browse & trust me, you'll need time to check out all the tanks. They are always busy--cleaning tanks, feeding fish, helping customers, stocking the floor, never have I seen anyone just standing around. I have been to multiple other local fish stores in my couple of years of fishkeeping experience, and some are gross and dirty, some are just ok, and some are downright sad. So I'm happy to drive all the way here to be guaranteed a clean, welcoming environment. (I will always choose a family owned shop if there is one, and you should too!) The fish & plants they have in stock change constantly (follow their Tik Tok to see the latest arrivals). They are always super helpful in choosing which fish & how many to get, which can be in a tank together & which ones shouldn't. They helped me pick out a whole new tank & all the accessories I'd need based on the kinds of fish & style of tank I was looking to set up. Their aquascaping table with measurements on it is super helpful to get an idea of tank layout for your rocks & wood pieces. Their example tanks (sand waterfall & a beautiful planted community tank) are fun to look at for ideas. I have been back multiple times now, for both advice & purchases. I have also called with questions & every single time, they have been great. They actually answer on social media too. I highly recommend them & honestly will always be stocking my tanks here moving forward. I guess I'm a "regular" now too, lol. 10/10!

parking: lot line: good…read moreservice: attentive Great selection of fish and supplies! Were willing to help make an order for something they did not currently have in stock.

Kent and Matt thank you for the great job on our messy pond. You brought it back to life. Our Koi…read moreare dancing. Very quick and efficient. Left our yard as they found it. Vickie and Leland Wardell.

The place had a bit of a smell and a lot of the tank hardscapes were covered in algae and not the…read moreclearest waters. Not the cleanest aquarium store I've been to but at least I didn't see many dead animals. The shop was dimly lit in some areas so I'm assuming that they're in the middle of re-organizing or something. Livestock price wise, i think it's reasonable. Although some tissue cultured were on the pricier side. The selection of plants and livestock were OK, I would probably only visit if you need equipment though. They have some ADA, UNS, Chihiros, CO2 tanks, etc. Here are some of the livestock prices to give you a sense of what they charge. This is not a comprehensive list but rather some livestock I was personally interested with: Prices as of June 2026: FW Fish Assorted Male Bettas - $10 Ember Tetra - $5 False Bandit Cory - $12 Kuhli Loach - $6 Longfin Bronze Cory - $10 Pea Puffers - $8 Pygmy Corydora - $6 Sterbai Cory - $15 Super Red Bristlenose - $30 Whiptail Catfish - $20 SHRIMP Amano Shrimp - $7 Bamboo Shrimp - $10 Black Tiger Shrimp - $15 Cherry Shrimp - $8 Opae Ula Shrimp - $5 Super Tiger Shrimp - $15 SNAILS Jade Mystery Snail - $5 Japanese Trapdoor Snail - $9

Eric, the owner of Sustainable Reef Solutions, was fantastic! He was very responsive and did a lot…read moreof fact-finding prior to his arrival so he was able to get right to work when he got here. He was able to find identify the problem with my koi pond and got it back and flowing in no time. I'm so impressed that I will be retaining him for regular maintenance. I highly recommend his services!!

Wow! Can't say enough good things about SRS! Incredible prices, corals are all super healthy and…read morevibrant, great value and frag size, very prompt and professional delivery. I will definitely be back for some additional pieces. Will keep my eye on the website for new corals! Very happy to support local businesses like this!

As a dog owner, Dr Marty is my go to for their dog food…read more However, it's a very hard to find kind of dog food in my experience and it sells out rather quickly. The past two times I've needed it, I've driven to a a few different places which are super out of my way and they didn't have it. I started doing research of places around my work that had it and that's where Concord Feed came in clutch. I still call ahead of time to make sure they have it but the last two times were amazing.. They were able to put it on hold for me, I came in after work, picked it up to pay and I was out! I will be coming here for the foreseeable future:)

We've been coming to Concord Feed & Pet Supply for several years now, and it's honestly become one…read moreof those places we rely on. We first got chicks there, and now that we have chickens, turkeys, and sheep, it's our regular spot for feed and supplies we trust. We're also in there a lot picking up things for our dogs and cats, and we've even gotten into their pond plants, which have been a really nice addition. They have a huge selection of brands, and their prices are always reasonable. What really stands out is the staff. It takes a lot to run a feed/tack store and these guys do a wonderful job. I want to give a special shout out to Derek. His customer service is always great, and he really knows what he's talking about. You can tell he actually cares and wants to help you get the right things for your animals. It's just a genuinely solid, dependable place. Highly recommend. A.de.R.

Great Service, very through and reliable. Very knowlagable. Very friendly and always on time.read more

John just left my home after I asked him to come over and fix a slight, but annoying, leak in my 40…read moregallon fish tank. He fixed the leak quickly and charged a reasonable fee for the service call. I highly recommend his business!

I was very impressed with how friendly and knowledgeable everyone was when we were here at the…read morestore. They had so many helpful tips and suggestions for healthy diets and enrichment games to keep bigger bullet breeds busy: As well as suggestions for ones with skin sensitivities. They also were very welcoming to Contra Costa Animal Services and had available dogs on site for an adoption event partnering with the Hospice Society Thrift Shop in the same major parking lot. Linda, the store manager put together goodie bags with coupons and doggie/kitty snacks. They also had licky mats too. The store was very well organized and clean Plenty of parking

Awesome manager Linda! All the employees are very service oriented!keep up the great work!read more

This isn't a review of PetSmart so much, but instead the Kitty 911 adoption that sets up at the…read morestore. We stopped in last Sunday 8/16 - we spend at least $500 every month or so on supplies - and Kitty 911 was there. There was a huge sign saying "ADOPT ME" on a cage with a little white kitten, so my wife watched the kitten for a while and then asked to hold her. We have been looking for a white kitten. The person she asked must not have liked my wife for some reason, because she snatched the cage away and announced that the kitten was "not available". She seemed to be in a hurry to get it away and said something about "medical issues". I went to talk to her (I didn't get her name, but she is tall and has curly blond hair) and said we were interested in seeing the white cat. She said that it was not available and had multiple medical issues. I asked her what the issues were. She was taken aback and after hesitating, said that she had seen tapeworms at home that morning and that they didn't have any medicine to treat them at the store, so she needed to take it back home. This is despite the fact that there was an open Banfield Pet Hospital literally 100 feet from where we were standing, who undoubtedly had deworming meds in stock. Also, why would you bring in a kitten with tapeworms to an event like this when a single flea might pass it along to the other cats? This was all just gaslighting. We are usually happy to see Kitty 911 and we even adopted a Russian Blue from them at this PetSmart a few years ago. I really don't understand why this one person was so angry and rude to my wife, but she certainly made us both feel very unwelcome. I think that the manager at this location might want to reconsider having Kitty 911 on site if they are making their best customers consider if they want to return, or at least interview the people that show up and interact with PetSmart customers.

Alright peeps let's see who is on the chopping block today!!!…read more Come on down petsmart!! Alright so outside like always so much space for parking and disabled parking. So cuddos to you guys for this! When you get inside the establishment it's very clean and you can see where stuff is at really quick. Love the choices they have for pet treats. One thing for sure is that they do need more customer service we are here to see about a pet adoption but it seems like they don't want these pets to go to homes. We have been waiting to hopefully hold one to see if I get a reaction from it but still nobody is helping us. Well we have been decline to adopt suki it's okay no worries it was probably not meant to be. How ever we did adopt 2 tabby cats from joybound rescue it was buy one get one we took the brother and sister so we are happy and blessed to welcome 2 new family members I did go back to this store to get my kitty supplies and I'm happy to say that I'm happy with everything I bought. Now I won't drag this I will say it I will continue to go back for all my pet supplies and needs but will not go back for pet adoptions it just seems like they are not thinking of the kittens/ cats for people that want to give them homes. I can just say petsmart do better have someone that can rehome these kittens/cats or animals that are wanting to get out of that cage they are in.

My boys love coming here! The staff is awesome and friendly. I have never used the bath section…read morebut that looks great for big dogs. Mine aren't.

Last night I was at Pet Food Express on Ygnacio and went in not knowing exactly what I needed,…read moreAshley was very knowledgeable and kind and answered all of my questions. Great customer service, great store! It was my first time at this store and I will definitely be back.

The Petco staff here always seem helpful and friendly. Our kids especially love visiting to see the…read morecolorful fish, birds, amphibians, turtles, and the kittens and cats available for adoption. The grooming staff also appear incredibly patient, caring, and knowledgeable with the dogs they work with. We really appreciate having this pet store at The Orchards, as it's a fun place to stop by while we finish errands, pick up to-go orders, or grocery shop nearby.

I went to this store on my way to adopt a kitty from the Contra Costa Humane Society and needed a…read morecarrier. I walked around and only saw hard carriers. I wanted the fabric kind. I saw a lady stocking the shelves. After saying excuse me twice she finally acknowledged me standing there. I asked if they had any other carriers besides the hard ones. She said no and turned around. So rude I waited to do this review hoping I would get over it - I haven't. I went across the street to Pet Food Express and got a soft carrier and good customer service.

OMG...The proud owner for the last 22 years of a lovely 1800 gallon Koi pond, have had only two…read moreother outside folks come out to do major repairs, totally wished I had known about Nick & A-1 Koi ponds then. Simply cannot recommend his company any better! Aside from replacing our intake skimmer he & his crew thoroughly went through our pond & shored up numerous issues all while keeping our fishies safe & happy. The other bonus is that he has an EPIC fish sanctuary in his backyard with 100's of beautiful Koi fish! Oh yeah, a thoroughly good dude too

Called for pond repair. Was told to send them pictures of the pond for a quote. After I sent the…read morepictures I was just completely ghosted. No response whatsoever.