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    Pet Care Depot

    3.9 (14 reviews)
    Open 10:00 am - 4:00 pm

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    PetSmart

    PetSmart

    (320 reviews)

    I am very happy with my appointment. It has been two weeks, and I am still so pleased with the…read moreservice Melody N. provided. I knew I was in great hands when I arrived early in the morning and took time to read the team bios. I was especially happy to learn that Melody is known for working with Shih Tzus. Although I do not live nearby, I would absolutely love to return. The service I have been receiving at my local PetSmart made me give up on them after four years of taking my dog there. Melody was thorough, addressed all of my concerns, and went above and beyond to educate me. She even updated the notes as well. Overall, it was an excellent experience, and I highly recommend her! :)

    This review is specifically for the grooming service (the store itself is fine--no issues there)…read more About a year ago, we brought in our Australian Shepherd for grooming. She had some matting, so we understood that some fur might need to be removed. However, they ended up shaving her down to the skin. As many people know, you should never shave a double-coated dog--it can permanently damage their coat. It took a full year for her fur to grow back, and even now, it's not the same as it was before. Hoping that was just a one-time mistake, we gave them another chance last week for a light summer trim. This time, she was not matted at all. I specifically explained our previous experience and clearly told the technician not to shave her. Unfortunately, when I picked her up, she had been shaved again--not to the skin like last visit but still very very short. At this point, it's hard to see this as anything but a lack of understanding or care when it comes to proper grooming for double-coated breeds. We won't be returning, and I would strongly caution other pet owners--especially those with similar breeds--to think twice before using this grooming service.

    Pet Supplies Plus Pleasanton

    Pet Supplies Plus Pleasanton

    (164 reviews)

    We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

    Very disappointing experience. I brought my dog in for an 11:30 AM grooming appointment and didn't…read morehear anything for hours. I had to call at 3:30 PM just to check, and they said he was "almost ready." I didn't pick him up until 4pm. When I got there, there was NO haircut done, just a blow dry. You couldn't even see his eyes. I had clearly asked for a teddy bear cut, but they claimed they thought I didn't want a haircut, which I never said. I didn't realize I had to say "haircut" since I'm already paying for the service. I left and came back at 7 PM after they said they would fix it. There was a slight trim around his face and ears, but still no proper haircut and the sanitary trim (which is included in the $70 package) was not done. I was told manager Joe would call me and never got a call from him. I had to call a couple days later. I asked for a partial refund since the haircut wasn't completed and the assistant manager let me know that the manager refused, even when I offered to just pay for the bath and blowout. Paid for a full grooming and didn't receive it. Poor communication, long wait, incomplete service, and no accountability. Would not return.

    Gio Marine

    Gio Marine

    (12 reviews)

    I love taking my kids to go see the incredible fish tanks they have. They are always friendly and…read moreafter a few owners. We went in the other day and they were moving 2 doors down. Hopefully once they settle in it will be even better to go see the fish and purchase more saltwater from their giant tanks.

    Gio Marine is easily one of the best local fish stores I've been to. The moment you walk in, you…read morecan tell the tanks are well cared for and the livestock is healthy, vibrant, and properly maintained. That alone already sets them apart from a lot of other places. What really makes the difference is the level of knowledge and the way they approach helping customers. Instead of just trying to make a quick sale, they actually take the time to understand your setup and what you're trying to achieve. The advice feels genuine and experience-based, which is huge in a hobby where the wrong guidance can cost you time and money. Their selection of corals and fish is solid, and everything consistently looks like it's been handled with care. On top of that, their prices are very competitive--honestly better than most other places I've come across--which makes it even easier to keep coming back. It's clear they take pride in what they do, and that shows in both the quality of the store and the overall experience. Whether you're new to reefing or have an established tank, this is a place you can rely on for both livestock and guidance. Definitely a strong option if you're looking for a dependable and knowledgeable shop.

    Pet Care Depot - petstore - Updated May 2026

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