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    PetSmart

    2.7 (90 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Graduation
    Leo L.

    Thanks to Meghan, my less than one year old dog can now do tricks her 11 year-old brother can't do, and can even communicate with me using buttons! What more do I need to say...

    Puppy adopted from PetSmart event!
    Jennifer T.

    We got a puppy in January and PetSmart has been my go to spot for shipping. I used to go to Petco, but realized the pricing, sales and rewards program worked better for me here. We also had a hamster and preferred most items from here as well. The East Dublin location is awesome..the staff is amazing and helpful. - West Dublin: found or pup here! -East Dublin: Come here for our grooming services usually - prices aren't bad and have done a great job.m so far. Did the puppy training here (received discount with adoption) and it went great.

    Charlie snoozy post-groom.
    Sarah L.

    We take our little dog Charlie here for bath and brush every month or so, and we just love everyone in the grooming department! They are so nice and friendly and always give us a report of how he did, it's the sweetest!! He always comes home well-groomed and smelling delightful. I appreciate this PetSmart location staff so much!

    George F.

    The big box pet stores PetSmart and Petco dominate the pet supply market. I don't mind shopping there, they employ a lot of people and the employees are generally very polite and nice. With that being said the management of the East Dublin store needs to bring up their level of professionalism. Here is my experience yesterday with the two Dublin California stores West Dublin & East Dublin. West Dublin PetSmart is the closest store to me and I usually pick up my dogs food there. For the past couple of years they have always stocked the brand and type of dog food recommended by my Vet. (Never out of stock). Yesterday, I went to the normal aisle and I could not find the Royal Canin specific type my dogs eat. Asked one of the associates and she called the manager who looked up my account and then went on the store computer to verify the West Dublin store is no longer stocking my particular product. He then told me per the computer East Dublin has two bags in stock. Perfect ! Arrive at the East Dublin PetSmart, greeted at the door, the only customer in the entire store. Went straight to the Royal Canin aisle, two bags of my dogs food in stock. Picked up a bag and proceed to the cashier. While checking out, I asked the question " are you going to continue to carry this product"? Understandably, the cashier did not know, so she asked who I presumed the manager who was preoccupied with something else. He gave me the easiest coined answer. "I don't know". I asked the question so I would not have to drive 10 miles out of my way to continue to patronize PetSmart. Two completely different level of professional attitude. I know Petco carries it. Plus star for the nice store and courteous cashier and greeter.

    Jessica U.

    Always great to be able to stop by and grab whatever my animals need. I hadn't realized that I was out of cat food and thankfully we were across the street and I saw the Petsmart sign and I was able to stop in and grab some last minute food for my cat. The staff was great and we're super friendly when we walked in I definitely will be returning if I need anything.

    Groomers cut our dog's ear. DO NOT GO HERE FOR GROOMING SERVICES.
    Alexis G.

    If I could give 0/5 stars, I would. After recently moving to the Livermore/Pleasanton/Dublin area, we wanted to continue using PetSmart's grooming services, as our dog has been getting his haircuts there (previously at the Daly City location with no issues). An hour after we dropped our dog off, we receive a call informing us that his ear was cut and was being admitted to Banfield for further treatment. Upon picking him up, he was shaking due to the trauma. That night, he went into shock - loss of appetite, consistent shaking, heavy salivation due to nausea, and extreme fatigue. We had to admit him to the nearby pet emergency at that point, which PetSmart rejects to cover the expenses for. Those tragic stories about pets getting badly injured from PetSmart's grooming services? This is yet another one. Our mistake was entrusting these half-assed "professionals" who could not even have the decency to be truthful about what happened when it is clear they snipped his ear. (The grooming front desk said that there were so many mattes in his hair that the BRUSH got caught & cut him.....??????) Long story short, DO NOT GO TO THESE GROOMERS AT THIS LOCATION. Even at any location of this company, you run the risk of your pet getting injured.

    Our fancy cage and our new bunny, Boba.
    Frances L.

    Why so many poor reviews? I had a great experience on Labor Day when I found out I was getting a bunny! The staff were all friendly and welcomed me in. I mentioned that I needed bunny supplies and they sent over Jessica who was very knowledgeable. She pointed out everything I would need and I was done in 15 minutes!

    Making A dog Tag
    Cindy W.

    This spot is one of our fave Pet stores. There's always friendly and knowledgeable staff and it seems like they always have what we need, especially for our wee little pup. There are tons of great treats, toys and best of all...Royal Canine for Yorkies. I cannot tell you how many pet stores I went to and had no luck with finding that specific one for Yorkies, but I can always find that here. In addition to having what my pup always needs, they also have pet grooming services and pet training sessions. As well as a Tag making machine, where my kids and myself were in awe of how it works. This place is well organized and clean. They also have hand sanitizing stations for your use.

    Adriana M.

    I dropped our dog Benny to get groomed on 8/3/2022 and an hour an a half later I received a call that he had been cut and was sent to Bandfield Pet Hospital. He was released 5 and a half hours later after getting stitches. He is 4 pounds. He has been getting groomed at Fur Pal Grooming Spa in San Ramon for 4 years and we have never had an incident. They were completely booked so I thought he would be okay going to Pet-smart. I wish I had just waited for their next appointment. I can't even imagine the pain my Benny went through. DONT TAKE YOUR PETS Here FOR GROOMING. This is awful and unacceptable.

    Dog nicked while being groomed

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    2 months ago

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    4 months ago

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    2 years ago

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    11 months ago

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    2 years ago

    I like this store. I've tried numerous groomers and here I've found the place I like best with the best prices.

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    2 years ago

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    6 years ago

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    5 years ago

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    1 year ago

    Was able to call and get my questions answered quickly. Look forward to checking out the store

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    6 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

    I did Beginner and Intermediate training here with Melissa and she was the best. Toby learned a lot and the classes were wonderful.

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    7 years ago

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    2 years ago

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    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We did the beginning and intermediate training classes and I can not give her enough praise.

    Mentioned in 2 reviews

    Read more highlights

    Spoiled Rotten Mobile Pet Grooming - Loki after his grooming - happy dog!

    Spoiled Rotten Mobile Pet Grooming

    (43 reviews)

    Spoiled Rotten Dog Grooming has been absolutely amazing for our dogs. We live in Verdi and from the…read moremoment we started going there, it was clear how much they truly care about the animals they work with. Our dogs actually looked forward to their visits and always came back looking fantastic and smelling so good. They even send them home with the cutest little bandannas, which is such a fun touch. We have two very different dogs, one big, well-trained younger dog and one senior pup who is let's just say he has the personality of a possum. Despite that challenge, she somehow found a way to connect with him and make him comfortable too, which really meant a lot to us. It's rare to find someone who is not only talented at grooming but also genuinely patient and kind with every type of dog. We're so grateful for the care our dogs received here. Highly recommend Spoiled Rotten Dog Grooming to anyone looking for someone who treats your pets like family.

    Worth the wait. This is the most talented groomer I've ever encountered. I was lucky when I found…read moreChewies first groomer, she was a prodigy, but shortly after meeting her she moved away. I spent years searching for someone, anyone that could make him look the same. ALL failed, not to say he didn't look good but nobody really came close. Until spoiled rotten, she NAILED the look I'd been searching for. Absolutely the best eve, worth the few extra bucks. The biggest tell for me besides the skill, Chewie likes her and that really means something! He doesn't like anybody, seriously. You have found the best, and thus there can be a wait, be patient and you will be happy you did.

    Pet Supplies Plus Pleasanton

    Pet Supplies Plus Pleasanton

    (165 reviews)

    We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

    Very disappointing experience. I brought my dog in for an 11:30 AM grooming appointment and didn't…read morehear anything for hours. I had to call at 3:30 PM just to check, and they said he was "almost ready." I didn't pick him up until 4pm. When I got there, there was NO haircut done, just a blow dry. You couldn't even see his eyes. I had clearly asked for a teddy bear cut, but they claimed they thought I didn't want a haircut, which I never said. I didn't realize I had to say "haircut" since I'm already paying for the service. I left and came back at 7 PM after they said they would fix it. There was a slight trim around his face and ears, but still no proper haircut and the sanitary trim (which is included in the $70 package) was not done. I was told manager Joe would call me and never got a call from him. I had to call a couple days later. I asked for a partial refund since the haircut wasn't completed and the assistant manager let me know that the manager refused, even when I offered to just pay for the bath and blowout. Paid for a full grooming and didn't receive it. Poor communication, long wait, incomplete service, and no accountability. Would not return.

    PetSmart - pet_training - Updated May 2026

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