Walked in, seated by hostess and she got us coffee and water. Asked if we wanted creamer and we…read moreresponded yes. Unfortunately she never returned, she got deterred I guess with a phone order and also forgot to let wait staff know we were there. So we waited and waited. Watching this all transpire. Finally one of the waitresses realized no one had been assigned our table. We order...my partner got the avocado toast, big hair on the plate. We returned it and my partner proceeds to watch the cook moved the contents of the plate on to a new one. NOPE! That's not how you do it, trash the food and start over. New toast, new mashed avocados and poached eggs. Especially when you have an open kitchen. Seriously. When he declined the re-served meal and what we had observed. Of course by then he doesn't want anything made in the kitchen. My waffle and ham was good. Coffee was great but never offered refills even after the hair fiasco. Don't get me wrong, things happen, hairs do fall into food. But just do the right thing...trash the food and remake it.

Just a note to the Dining-room Manager @ Bruncheon. Ask…read moreyour Seating Hostess to chew Gum after her Shift and not during her presence on the Floor Very unprofessional.

We love this place so much. And Tom is the best owner in the metroplex. We love their Crossroads…read morebowl - so glad they have it on the menu! YUM!

Great early lunch today. I had the Cobb salad because I wasn't all that hungry, and my husband had…read morethe chicken fried chicken with mashed potatoes and roasted veggies. Gotta confess,,,I stole a bite of his chicken and it was fabulous! Everything was nice and fresh. We love the ambiance and the service here--we've loved this restaurant since it was at Walnut Hill and 75.

Food was good and service was good. Very cool layout. Look forward to visiting againread more

Stopped by on the way to an event next door and it's such a fun bar. Bartenders are friendly, it…read moregets busy and they're still attentive and good at remembering your name. Mussels were good, great prices for alcohol in the area.

Great service Great food…read moreGood vibes.....and reasonably priced. Yessssssssssssssssssssss

Our new favorite brunch spot. Great food,vibes and service 10/10. Our server Melissa anticipated…read moreevery need and never left our drinks dry.

This place is my new favorite spot. This place is a vibe, especially right now with the Fifa cup…read moregoing on in Arlington. Located right on the street, it's a good spot to stop for a bite to eat and drink right there in the historic downtown Plano. They even source their meat from the local Ye Ole Butcher Shop that is right down the street. I opted for the McNeal's classic burger. Those burger patties are amazing. If you have never had one and are a burger lover, stop by here sometime or the butcher shop itself. The side of fries here are crisp, not soggy or flavorless. Definitely has the pub feel going on. If I lived closer I would probably call this place home. I have had different servers the times I have been, and the service has been friendly and spot on. Update: went again and ran into someone from my hometown. This is def a Cheers type place lol

Overall: 4.4/5 [dine in]…read more The service was amazing. The moment we walked through the front door someone approached us right away to make sure we got situated. We chose to sit outside to be near the live performance which was a great call. We got the Irish Flag ($20) which is a flight of 3 tea shots in green, orange, and white tea. It was pretty light but fun to try. We then saw our friends sharing a frozen margarita that looked too good to pass up so we ordered one too. I cannot believe they are only $10 because they are huge and definitely meant for sharing. They have a few flavors to choose from and I do not remember which one we got but it was good and strong in the best way. It sneaks up on you. No brain freeze either which was a bonus and it put us in a great mood for the rest of the night.

Lunch at Poor Richard's was great! The highlight was definitely the service: friendly, attentive,…read moreand always smiling. Plus, the food was delicious. I got the Sunday special, Grilled Pork Chops- five stars! My wife ordered the Chicken Cobb salad, and it looked delicious and massive. We need to return soon to try their breakfast options.

Texas Chicken Fried Steak with gravy, double mashed potatoes, texas toast and a grilled jalapeño…read morewith coconut cream pie for dessert. Delicious!!

Great local breakfast & lunch spot. Fresh cooked to order nothing pre made or frozen. Love the…read morepancakes so sweet and fluffy I only put butter on them. Staff are busy and efficient with a friendly smile. Good table service and the price is good you can still get your choice of items under $10.00.

My husband and I have grown fond of this place for breakfast. Always hot & nice service. Today, was…read morenot a good experience & will prevent use from returning. Our server had a scowl on her face from the moment she came to the table. (Long dark ponytail) It was 12:30pm & it was not busy (breakfast rush was over.) We had to get up three times to ask for things, our toast & pancakes, napkins, coffee. The three servers working were standing at the front counter talking away with each other our server, at one point, was talking on her cell phone. The food quality has gone down in recent months. Eggs were nice & hot, hash browns were cold, bacon had been good in the past, but our past two visits the bacon has tasted burnt & it has an odd flavor. Toast was over cooked, not buttered, it was not edible. The last time our coffee was refilled was by a man that looked like he had just come out of the kitchen. He was very nice & we were grateful that our coffee was being refilled without having to get up and ask for it. The servers were still lolly gagging behind the counter while the gentleman was refilling our coffee. I have worked in the restaurant business from being a server & also in management. I am very understanding of all angles of what is going on in a restaurant setting. The service on Saturday was the worst service I have ever experienced. Rude & unapologetic, it was as if we were inconveniencing her. We will not be returning.

The wife and I when we go to urban crust always split a pizza which is: Shea's Eastside…read moretomato sauce, fire roasted chicken, handcrafted mozzarella, caramelized onions, sun dried tomatoes @ $16.90 which always tastes perfect to us! Also, they have a rooftop bar for drinks and they also serve food, service always on point and what you'd expect, enjoyable good seating on the floor level, parking on street and a lot adjacent to rail tracks! We love eating there! Unfortunately, were creatures of habit and only get Shay side

Craving crispy calamari and the urban salad. Salad was yummy with cranberries, pecans and feta in a…read morelite vinaigrette. So good and enough for 2. Calamari we sent back as not crispy, soggy and limp. They did re cook it and was alittle better. Nice bar on third floor nice bartender and ice cold peroni on tap.

My 3 friends and I were here about 2 weeks ago and sat downstairs! We all looked at the menu and…read morewe all ended up with fajitas! I had the steak and one friend has chicken the others beef. Those were the best fajitas we have ever had! Service was great! I've been there before but always sat up stairs at the bar! Been to many of the wonderful dinner y'all do! Awesome

I enjoyed my meal here. I came for dinner Sunday evening. Parking was tight but we found a space in…read moreone of the area parking lots with just a short walk to the restaurant. Friendly hostess and staff, we were seated immediately. All the waiters were really working together making sure everyone was accommodated. Not super crowded but a crowd. The food was good. I enjoyed the brisket quesadillas and my mom the chicken enchiladas. The rice was bland, and no sweet tea were only complaints. We saw and heard lol someone else's fajitas and the looked delicious!

The service from Carmine was perfect. My coffee cup never was empty, she asked if I'd like a to go…read morecup and actually cleared the table so, I could enjoy my coffee. (which was terrific). I had the Banana nut waffle. The syrup was warm and the waffle was tasty. I would so, return.

We have an original pancake house back home in California so came in to give it a try! The best…read moredecision we made, their breakfast was so so good! Husband and I shared their corned beef hash, jalapeño bacon, and 49er flap jacks! Exceeded our expectations will definitely be back!