The workers are straightforward and clear. If you're doing a passport application/renewal you have…read moreto make an appointment or LIMITED walk ins on Tuesday,Thursdays and Fridays from ONLY 9am-10am. If your doing walk in I highly suggest being there at9am. You will be last to be served but if more walk ins come after you, you will be served before them. Also workers are super helpful and patient.

Waste a lot of time to come to there just for zero outcome, the receptionist woman is dense and she…read morehas literal zero clue about mailbox update. Highly recommend you to use another post office unless you have gas to arrive to there until a receptionist with functional brain show up. Very disappointed

lady serving the counter today was had a rude attitude when i dropped off my box and she refused to…read moretake my box, this usps is the only one that has issues with taking any of my packages. honestly save your time and don't go to this post office. so unprofessional and nasty attitudes for no reason!

To start off... It's a small ass office. It has 2 cashiers max most of the time. So if everyone…read moregoes here instead of the main office of course there WILL be a long line. In exchange for your time, Ms. Tina always provides services w/ care. The best worker in my experience at ANY USPS office. Quick, Efficient & Knowledgeable. In fact, she's the main reason I stopped going to the overcrowded main office. #IYKYK

2021 COVID Update - This post office continues to serve our community during this pandemic, but I…read morelike it because its close walking distance in the neighborhood and you can get stuff done quickly. Had no line last yesterday and had to get a money order and mail it off. The people working behind the desk at the post office were really nice to me, I filled out the wrong information on an envelope and she gave me another priority envelope. Sometimes I just can't write the correct info as I am used to using a computer to get tasks done. So it's a staple for those of us in the triangle.

Most rude and unhelpful post office I've ever interacted with. Been here multiple times and the…read morestaff act as if they are inconvenienced by the most mundane of things

This was the worst post office experience I have had…read more The clerk gave me a form to fill out but failed to include two pages. After I completed the form, she told me two pages were missing and made me fill them out again, which wasted a lot of time and caused unnecessary frustration. As I was just finishing, she told me the customer behind me would be helped first because my transaction "took too long," even though the delay was caused by missing paperwork on her part. When entering my address, she mistyped the letter U as N. While handwriting can sometimes be unclear, she did not confirm with me before printing everything. When I asked for a pen to correct it, she refused and said she typed exactly what I wrote, without taking responsibility for verifying such an important detail. I cannot pay over $100 in postage with an incorrect address. She showed no willingness to correct the mistake or help resolve the issue. This lack of care, accuracy, and customer service is unacceptable.

Beware. If you want to drop off mail in a collection box after "regular business hours", know…read morethere are no longer collection boxes in front of this Smith Street Post Office location. The collection boxes were removed due to mail theft. You are limited to dropping off mail inside the lobby from Monday-Friday, 9:30 AM to 4:30 PM.

For the love of God, please install a self help kiosk. It would greatly reduce wait times.read more

Newish, clean Post Office. However, the customer service is horrible…read more There was only one person in fron of me so I thought I'd be done in 2 minutes. Instead the worker chatted with the customer in front of me about the weather and cold remedies. No big deal, probably a regular I thought. Then she proceeded to go in the back and chat with another worker for a few minutes. Then came back and chatted with a different co-worker for another few minutes, all while I waiting in line. Totally ignoring me, a paying customer. If this is the "service" we can expect from the USPS, yes, they should shut down the offices and lay off these lazy workers.

So helpful in tracking down and delivery of package from Honolulu. Thank you so much for your…read moreassistance.

Ms Shirley on a Saturday afternoon when the post office was slam busy delivered exceptional…read morecustomer service. She was informational, personable and all around an awesome employee and individual. Thank you for making everyone in line smile.

I remember the days where they used to have all these supplies at the front counter when I used to…read morelive in the area when I was a kid. Boy the times sure changed. No supplies up front not even an industrial sized tape for customers to wrap packages while waiting in a super long line. Pens either non-existant or not working. Rude staff, mean staff, underpaid but no excuse to be rude to paying customers. But what choice do we have drive 5 or 10 miles to next town and send out items to another post office center or Annex. Not much we really can do but deal with. There is a self service. If anything the self service kiosk is more friendly than the staff. It even told me to have a nice day. The saving grace of my trip to the post office. Can't leave without my forever stamps.

Wait is long and their machines don't work. So do not recommend this location. Waste of time.read more

I needed an 11x17 copy made of an old and very tattered document, I had…read more Gloria, was extremely helpfull, in assisting me with getting the copy I needed, and in emailing me a copy of the document. She has always been very helpful, with my Amazon returns as well. She has an excellent attitude, ​​and is always very helpful, with a smile!

Had the most off putting experience at this UPS location. Walked in and said hello and the front…read moredesk rep ignored me and then later said said "I'll be right with you" and dismissed me while she was re-taping a box over and over again. the store was completely empty no customers for atleast ten minutes. Didn't know greeting someone meant you had to stop your task of re-taping a small box with a completely empty store lol. I've never walked in a store and ignored for someone to re-tape a medium sized box over and over again. I just ended and going all the way to Fremont. Their service used to be good not sure what happened. Bummer... won't be coming back.

Worst mail service. My mail has been lost multiple times. They offer no service and are…read moreinefficient. Don't put and checks in the mail if you want them to arrive.

In the 11 years I've been going to this post office, every time I go I get the absolute best…read morecustomer service! The staff are so friendly and wonderful. Even when the line is long it never takes that long to get through it and they always thank you for patience.