To start off... It's a small ass office. It has 2 cashiers max most of the time. So if everyone goes here instead of the main office of course there WILL be a long line. In exchange for your time, Ms. Tina always provides services w/ care. The best worker in my experience at ANY USPS office. Quick, Efficient & Knowledgeable. In fact, she's the main reason I stopped going to the overcrowded main office. #IYKYK read more

lady serving the counter today was had a rude attitude when i dropped off my box and she refused to take my box, this usps is the only one that has issues with taking any of my packages. honestly save your time and don't go to this post office. so unprofessional and nasty attitudes for no reason! read more

rude and sarcastic customer service by cashier name Ruby who doesnt even smile.i just touch 2 boxes to find out which sizes fit my package then she told me "you know we still have to sell those boxes "i didnt even break it ..i worked at customer service too and im dont treat people like that. read more

Almost 30 mins standing in line waiting. You all need to fire these Turtles. Look how long the line is. This is ridiculous. Nobody should have to stand in line for 30 mins. The line is clear outside into the parking lot. Look at the photos. What the hell you all doing in there giving birth? read more

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I'm leaving this negative review because I want This location that works my mail to know that their substitute drivers frequently fail to fulfill pick up requests. This is unacceptable but even more unacceptable at Xmas time when shipping is down to the wire. USPS, please discipline those who refuse to do their jobs. Thank you.. read more

I mailed 3 packages with fragile labeled on all & literally one of the gifts broke inside, I guess the mailmen honestly don't care, it angered me because of how expensive my gifts were and for it to be broken. One only got successfully delivered. While the third one got lost and never made it. Horrible. read more

This is by far the worst post off i've ever been to. The employee's here are horrible! These people that work here have no customer service skills, why should they right? For one, customers like us need to send mails and boxes anyways ways right? WRONG!! These people lack moral and personality! I've been here twice my first bad experience was when the FILIPINO MAN refuse to acknowledge me when I was asking for some international forms. He only HEARD ME after he was done with what he was doing. WTF WHO DOES THAT?? JUST PLAIN RUDE! My second encounter was an asian lady with a very thick accent,(no offense to asian people but some are just clueless) who thinks she needs to educating me on international flat rate box!? ( I really hate it when people pass judgements, lady your no better than I so just do your job & let's not educated the educated.) She said that oh your sending international its very expensive, then she goes on checking how much the box weighs, She said your lucky its not over 20 lbs because they charge you. (again I seriously don't care because Im obviously there to send boxes no matter the cost is.) after she says this I commented that I didn't know that the post office charges for lbs on FLAT RATE BOXES?! She finally decides to do her job and process my boxes and SEE'S THAT ITS GOING TO GUAM, she giggles and says oh GUAM no, no, no. ( YEAH ..... LAUGH AND SMILE cause your ignorant a** decided to TALK first. If there was another postal place i'd go there, anywhere besides here. read more

Small. Convenient location. Parking can suck. This post office is tiny and easy to miss. It's nestled between a 7-11 and a car wash. It only has maybe six parking spots. But maybe that's a good thing. I usually come here when I need to mail something on my days off. During the day, its almost never busy. Around closing time, there can be a bit of an uncomfortable wait, since it's so small. It has a few P.O. boxes inside, and sells all your basic shipping needs. All of the employees I've dealt with are really nice. Lobby hours are 8am-6, and window hours are 830-5. They are only open Monday thru Friday. As far as post offices go, this is a good one. It's a bit closer to my house than the main one on Santa Clara, and I can usually get in and out pretty quickly, and then jump right on the freeway entrance a block away. After picking up a slurpee, of course. read more

Very good service at this location . I'm not saying that cuz I used to work for the post office and the clerk that works at this location used to be my supevisor . But I go here to catch with Dave when I drop off my mail and talk about the days when I use to work for the post . Just tell Dave to hurry up when the line is too long . J/k ! read more

US Post Office - Post Offices Near Me - Hayward, California

Small post office with no lines. Service is pretty typical... Government workers don't get paid to smile. Appreciate how it was in and out fast, but parking was very limited. read more

I want to say, the staff is so kind and professional at this location! I lost a receipt a few weeks ago, and I couldn't see her name but the lady on the very right hand side booth bent her back trying to get my receipt I lost. Literally so kind and professional. She didn't seem annoyed at all and the nicest. I can't thank her enough for the help she gave! read more

haven't been here during the regular hours of 9-5, m-f, so can't comment on the service. only 1 window/door observed so service can be slow during peak hours. 2.5 stars postnotes: -saturdays open for P.O. box pickups -mailboxes outside. -lots of parking during offhours -panhandlers hang aroung here too. "hey buddy" they would shout. read more

Guy named romy tried to rip me off and was very unhelpful to a man in front of me. Essentially wouldn't sell him postage. Tried to charge me $2.50 for a regular letter. I will be complaining to the usps but who knows how to do that. Sad cause this is my post office. read more

Wow this post office is like the size of what you'd find in a small town. There is no window hours on Saturday, which is fine as I only needed to drop off prepaid packages; except there are only small slotted mail boxes available. Anything over one inch in thickness will not fit. I go to a lot of post offices to mail and drop off stuff and they all have some sort of slot to put in a small box or a flat package of one and a half inches in thickness. read more

Hey I live in Hayward on Cherry St why is it that I receive my mail almost at 4__pm daily

Horribly managed. When i got there on a friday morning to ship out a package, the clerk was very unknowledgeable. I showed him what I had to ship and he said "i don't know" and then started pointing to random packages and telling me that he would have to charge me before I even picked out a box. Then when I handed it to him, he didn't even scan my package so the tracking says "package not received by usps" it's been over 24 hours. Never going to ship with usps again. read more

Came in last week to ship some things for my friend in Israel, Cris was very nice and helpful. It was my first time shipping something and I'm glad i went to this usps. Because the one in santa clara are all rude and unhelpful except the two employee who does passport. Thank you cris! And also with the other lady with glasses and cute little dora haircut who helped me today ship my documents. Appreciate it. Thanks! read more

Terrible post office run by either idiots or thieves. Tried to charge us way more than what we calculated on the website. When we questioned it and asked for the manager, she called out from the other end of the counter that the quote was correct without even coming over to check the package. Good thing we suspected fraud because we took it to another post office which confirmed the price we figured all along. read more

This location is close to my home and they are pretty quick with the line. No frills but very efficient.

I can't complain about this place. It is right around the corner from my house and the workers are always friendly. It's smaller than your typical post office, but they get the job done. They have a really small parking lot, but it's never completely full (at least when I go there). Lines are always short and I barely have to wait. Sounds good to me! read more

Used this place today to send a money order. Great customer service, short line and easy to process my order. Highly recommend.

HORRIBLE CUSTOMER SERVICE!!! Between 12 and 1pm on weekdays, it's peak hour, am I wrong??? Why is that there is only one, count them ONE at the front desk!? Waited in line for 20 or so minutes just to be told that I have to rewrite my customs forms again after I have written and sent many packages to an APO address. Rewriting it would be another 5minutes with the amount of things I have in the box. I have not had any problems sending packages to an APO address or with the customs forms since June 2014 and it is only this post office that I have problems with the workers -__- I am very detailed in my custom forms that even of the post offices I have been too told me I didn't have too and I could just fit it in one form, but this post office wants me to write 5+ forms, like really!? Waiting in line on my lunch break for a near 20min ticked me off already and then to be told to redo my form, that pushed me. Even people in line were just leaving, it was ridiculous. There is no more going here. Poor and slow service is all I can say. read more

HORRIBLE CUSTOMER SERVICE!!! Between 12 and 1pm, it's peak hour, am I correct??? Why is that there is only one, count them ONE at the front desk!? Waited in line for 20 or so minutes just to be told that I have to rewrite my customs forms again after I have written and sent many packages to an APO address. Rewriting it would be another 5minutes with the amount of things I have in the box. I have not had any problems sending packages to an APO address or with the customs forms since June 2014 and it is only this post office that I have problems with the workers -__- I am very detailed in my custom forms that even of the post offices I have been too told me I didn't have too and I could just fit it in one form, but this post office wants me to write 5+ forms, like really!? Waiting in line on my lunch break for a near 20min ticked me off already and then to be told to redo my form, that pushed me. Even people in line were just leaving, it was ridiculous. There is no more going here. Poor service is all I can say. read more