There is always available parking here and I really like that lol…read moreCustomer service is friendly and helpful You can purchase cards and gift cards here There is a drive up drop off box and that is super convenient

3 of 3 USPS similar reviews. This was my usual SL USPS, but…read moreI was not in the area and Googled the closest one to me at the time; what a fail. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby. Homeless here, hence the closure during non business hours. Plenty of parking.. One way in and out. Well it is supposed to be... They have a very secure letter mail drop off, see picture. Too bad I was only able to put 1-2 letters at a time. And no place to drop off my package. Going to the Alameda USPS tomorrow. Service - 2, barely good enough. Barely even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

A small post office. They take a break for lunch time - which I don't think is the case with larger…read morepost offices. For whatever reason people drive the wrong direction in the parking lot regularly. Small post office. Usually only one person working here. I suppose you could complain its small or just be thankful that it exists in the first place. If you have a PO box here it is unavailable for access unless the whole place is open for business. I've seen other post offices where you could access your PO box for hours sightly longer. The whole post office is closed for lunch. This is something you only have to deal with because it is so small. During the Christmas holidays be sure and send out your mail early. Like I said - one man team and the line can get krazy. San Lorenzo might be a better option during the holidays.

I don't want anyone to lose their job, but I see that everyone else is writing about the same…read moreclerk. My return package was lost a few years ago because he refused to give me a receipt. This time, he entered the wrong country. D: The package was sent out over a month ago, and my friend still hasn't received it yet. Luckily, I still had the receipt, checked it, and found that a different country was written on it. I usually go to a different post office, but their system was down that day, so I went to this one again. He's always on his phone and even told me to hold on to pick up a call. While I try to be patient and understand that it might have been an important call, judging by the other comments, I don't think so. Now, trying to recall the situation, I don't think he even asked me to verify the address. However, the package and the form I had to fill out were definitely correct because I had handwritten it. I called customer service, and they were super friendly. Unfortunately, all I can do now is wait for that country to send it back to me or eventually deliver it to the correct country.

2 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of a mall!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. Homeless here today, so I understand why they are closed during non business hours. The other SL USPS that I went to today had homeless people also. Plenty of mall parking, but so many bad drivers. Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

Went in to mail a document and wanted to make sure I had proof it had been delivered…read more Maria helped me and was super patient and sent my mail out with exactly what I needed. Went in on a Monday at noon and there was no line!!

1 of 3 USPS similar reviews. This is not my usual SL USPS,…read morebut I was in the area and Googled the closest one to me at the time; what a fail. Why is there a USPS in the middle of nowhere?!?! Part of the reason I came was just to see if Google was wrong, lol. Quality/Quantity - Keep in mind I am grading on a curve... The low rating is due to the comparison with all the other Post Offices that I frequent... See other reviews; Reno (3 Stars) and Alameda (4 stars). The lobby is not open 24/7. I guess I am spoiled with my Alameda and Reno post offices. I made the mistake on the 1/20/25 (a holiday) of trying to drop off letters (5 inches worth; I know, due to my travels, I have not checked my mail for a long time) and a package in 3 SL post offices. Atmosphere - Decent size lobby, again too bad they were closed. No homeless here today, but I am imagining that is why they are closed during non business hours? The other two SL USPS that I went to today had homeless people. Plenty of parking since this is a hidden location... One way in and out. Well it is supposed to be... Service - 2, barely good enough. Not even any self service... Price - N/A, see their websites. Owner Comment - Congrats on your success since 1971 (formed in Washington DC) with your $80B in revenue. Much controversy about your profitability or lack of it. This is an "independent" agency of the executive branch of our US government. You have an amazing history dating back to 1775, but I will not go into that here.

Do not expect to be in/out quick in this location…read more The postal workers are nice and try to do the best they can but usually there is only one person working at a time. Why? I have no idea. I've been there many times where they or customers are raising their voices at each other and I could def understand their frustrations. I've been lucky in that I only have to mail out prepaid packages but the complaints I've heard while standing in line gives me enough pause to consider going to any other location for anything else.

The workers are straightforward and clear. If you're doing a passport application/renewal you have…read moreto make an appointment or LIMITED walk ins on Tuesday,Thursdays and Fridays from ONLY 9am-10am. If your doing walk in I highly suggest being there at9am. You will be last to be served but if more walk ins come after you, you will be served before them. Also workers are super helpful and patient.

I came on a Thursday around 1 pm to pick up my mail that wasn't delivered to my community mailbox…read more It wasn't super busy, but because this was late February, a few people were mailing off their taxes and holding up the line. They have a self-service machine that can help with printing postage for those with enveoples and packages to go. If you are only there to pick up mail, they do have a dedicated pick-up window for mail pick up with a bell on the left side. Overall what I expected from a USPS. I've had better and worse experiences at a USPS office.

Ms Shirley on a Saturday afternoon when the post office was slam busy delivered exceptional…read morecustomer service. She was informational, personable and all around an awesome employee and individual. Thank you for making everyone in line smile.

Only go there if you have an hour to kill Slowest post…read moreoffice workers ever I don't think they even care

2021 COVID Update - This post office continues to serve our community during this pandemic, but I…read morelike it because its close walking distance in the neighborhood and you can get stuff done quickly. Had no line last yesterday and had to get a money order and mail it off. The people working behind the desk at the post office were really nice to me, I filled out the wrong information on an envelope and she gave me another priority envelope. Sometimes I just can't write the correct info as I am used to using a computer to get tasks done. So it's a staple for those of us in the triangle.

I don't understand why such services are offered to print your shipping labels yet upon arrival at…read morethe location, I am being told that they don't do that which had me go to the library next-door to print the shipping label. This is very much of a hassle and inconvenience, and if a location isn't able to provide such services, then it should be stated very well.

We were able to get a passport appointment within two weeks. They provide picture services for $15…read more Since I have a minor child she is required to get a new passport until she's 16. You are not able to renew passports at this location. Those can only be done by mail or online. The whole process for my kiddo for $100-$150. Plenty of parking outside.

This place was supposed to open at 8:30am on a Friday morning and no one has come out to open the…read moredoors It's well past 9 and I came here to pickup my mail because they are closed on Saturdays and this is the designated place to get my mail. There was a line and everyone that was in line has left. This is ridiculous

I never been to a post office where was completely empty well almost it was three people there. The…read moreI don't know what she's called mail person called me up right away. She was so friendly oh my goodness it was so nice to have that warm Spirit around me I needed that just got off work exhausted look like who did it what for and don't do it again. And she was still nice and friendly so today was a good day took one minute to walk in there and took 20 seconds to get out alright you guys have a good day thank you Padre mail carriers mail people don't know what you're called

This is for people for want to get their passport. The good thing is you don't need an appointment…read more The bad thing is you're waiting a long time. The passport office doesn't open until 10. You also need a number, which I recommend picking up right when the post office opens at 8:30. Got there at 8am and was third in line. Get there any later and you're likely waiting all day. The people who run the passport office are nice and friendly. I just can't believe this is the process to get a passport in 2016. My advice: the earlier you get there, the better. Good luck!

Personable service and this is so convenient if you need copies quick. Many services available and…read moreit feels good supporting a local hometown business. The line was much shorter than the post office.

They're so rude. They also never open on time. Yelled at me in front of my kid for not having the…read morepackage taped already. Which is weird most places tape it for you. He said he'd tape it but charged me $2 for a small piece. When I questioned the tape he told me I could leave. It just escalated quickly over a question. You shouldn't be rude to your customers that way. It really wasn't that serious.