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    Honolulu Freight Service

    4.8 (9 reviews)
    Closed 7:00 am - 4:30 pm

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    The UPS Store

    The UPS Store

    3.0
    (140 reviews)

    Terrible customer service. I asked the staff to place my return packages in mailers and attach the…read morelabels because the two packages were almost identical, and I didn't want to risk the labels getting mixed up. Instead, they placed the packages and labels on the back counter to be packaged later. This has happened to me before, and my packages ended up getting mixed up, which is why I made the request in the first place. What made the experience worse was the response from the employees. The woman assisting me and a tall older man with white hair behind the counter laughed and made dismissive comments such as, "Oh, come on! We're UPS, we know what we're doing!" Regardless of where you work, mistakes can happen, and customers should be treated with respect when they're simply trying to avoid a problem. It's not unreasonable for a customer to want a little peace of mind, especially when mistakes do happen. I took my other package and left. For reference it was not busy at all. I was the only customer in the store at the time.

    First time and hopefully the last time went in needed to print some documents set it in putting a…read moresign on top of the computer saying computer out of service they let me get into it and then they got all computers not working I said oh you don't have nothing else I can print on no you can send me the documents and I can print them for $5 plus the amount of pages that I needed printed Let's say looking at the computer they only needed to update their software but as I added service you can send it to me we can print it for $5 BS trying to figure out how to get more money out of you

    FedX

    FedX

    1.8
    (5 reviews)

    This FedEx location is not open to the Public!…read more This location doesn't handle packages or have Customer Service Personnel. After 9/11 This Location was a Secure Low Key FedEx Big Rig and Tractor Trailer Depot! ! I Mention this now. Because the Big Rig and Tractor Trailer Depot has been moved to an even more Secure Location in the Iron Triangle in Oakland. This location is now the FedEx Big Rig Repair Shop!! They Keep all the FedEx Big Rigs in the Bay Area on the Road. They also do all the Preventive Maintenance on all the Big Rigs . They keep my Whip Big Ken on the Road !! So I'm gone with the Wind Fabulous!!!

    Zero STARS... TRACKING NUMBER…read more286995696605 Poor customer service. Missing package. I Went to a FedEx location to ship a gift that needed to be there by Tuesday of this week. The FedEx clerk sold me their shipping and advise my package would be at the destination on Monday.   Today is Thursday going on Friday and my tracking number shows DELAYED with a new arrival date of ???? PENDING ?????. I called customer service and spoke with a FedEx agent who could barely speak the ENGLISH LANGUAGE.   I repeated myself 11 times before the agent understood that I knew how to read the FedEx app tracking information and that I was already getting TEXT MESSAGE updates on my phone.     I explained I needed NEW information and that I could read the tracking info on the application.  My package has not moved.  WHY?  The FedEx agent just kept reading the same tracking information to expecting a different outcome.  INSANITY !!!!! I asked for a supervisor.... I was put on hold and waited 1 Hour and 9 minutes before I was simply hung up on by the FEDEX AGENT. I sent 4 other packages with USPS AND 3 UPS.  All made it on time, as scheduled. No customer service or support!!!!

    Atlas Shippers International

    Atlas Shippers International

    2.8
    (13 reviews)

    We paid $73 to ship a regular Balikbayan box size + bulilit…read more. Shipped December 1, 2023 short snag in Seoul Korea mid January 2024. Finally arrived in Lucena City, Quezon Province on January 30, 2024 2 Months now and more expensive. Though the bulilit is a nice bonus and added value.

    When we need to send money (remittance service) to our extended families in Philippines or send a…read morepackage to our home in the "Barangaay" of Philippines, we use Atlas! LOCATION: 7/10. Their small storefront is conveniently located inside Seafood City Supermarket (look on your left, right passed the entry to Chowking). They have two counters. EXCHANGE RATE: 9.9/10. Yes, 9.9/10. They won't rip you off like Xoom does on the exchange rates. We have always gotten the best exchange rates here. They have a modest $8 to $10 transfer fee depending on the amount and bank where you are sending the money to. We always call ahead to check the rates before we drop by. PACKAGE ("BALIKBAYAN BOX") SERVICES: 9.9/10. Again, their services outshine their competitors by far! They offer package tracking services via an Apple/Andriod app and best of all they deliver to remote areas too (without charging astronomical fees!). Their delivery rates are far better than their competitors and delivery times are pretty accurate. For current rates, please call ahead. STORE HOURS: 8/10. They are open till 6 PM on weekdays and 5 PM on weekends. For latest store hours, please call ahead and check with them. Overall, we love their services and have never been dissatisfied!

    Honolulu Freight Service - shipping_centers - Updated August 2026

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