Miguel is may driver in Oakland and he does not attempt to deliver packages. Do not use Fedex if…read moreyou live in apartment. Drivers suck.

They totally steal stuff from you and this location they stole my package. They said that they…read moredidn't make it through customs. Total BS very disappointed very bad. I hate when my packages go through Oakland to get to the East Bay. It really is a frightening experience because half the time my package is never make it to me

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

What a great experience, I was treated with so much kindness while returning my Fedex package…read more Definitely recommend

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Just had a great experience -- I showed up after closing time (thought they closed at 7, but it was…read morereally 6:30 and it was about 6:40 when I showed up.) I'd rushed out of the house realizing it was the last day to make an Amazon return, and so I would have been out of luck . . . except that Ken (who was lovely in every way) allowed me to come in and process the return. So kind and over-and-above customer service!

This response from the owner of this establishment is exactly why the store was empty when I got…read morethere. You said I showed my class. Fine. You just showed you have none. Not only is this staying up on Yelp this is going to be forwarded to UPS directly. I paid for the service despite me knowing that it was a ridiculous charge and shows why your store continues to be an empty hole-in-the-wall with a most of your reviews being 1 or 2 star complaining about you, in particular. Guess this explains why you only get a paying customer as often as you get a good review for you here on Yelp, in your own words, "once in a while." The original review and response, for context: $4 to print a prepaid label. Terrible wifi so I couldn't even email them the label using their wifi. Why would I need to email the label to you in the first place unless you're not an official UPS Store? I didn't have to pay this fee at another location and a legit store would be able to scan the label from my phone to look it up and print it without charging me. Not coming back. Get you sh-- together, "UPS." Business owner information Local Business Customer Service Jul 12, 2025 Yes, we do charge for services, once in a while we come across people like you who wants free services and use foul language if they don't get one. You just showed your class

Great customer service and great prices. Highly recommend. Never had any issues with the mailbox…read moreservice.

Very kind and efficient staff. I had a FedEx package to ship, and there were some issues with the…read morebar code on the label I printed online, which became apparent later once a FedEx driver came for a pickup. The folks at the Shipping Center called me and worked with me to get the problem resolved, they knew that it was important, and the package got shipped on time. I am very grateful for their attention and care.

In the beginning, I was very worried that issue will happen with my item specially after I found…read moremany bad reviews on Yelp. My item is expensive, heavy and fragile, the seller went through ODFL. I called them a few times and every time they answered and helped. ODFL called me to schedule a delivery window and they delivered exactly within that window. The driver even called on his way to make the delivery, I did not need to help with unloading. I highly recommend this company!

I just had the rudest and most unprofessional delivery experience with ODF. My $8,000 order was…read moredropped in the middle of my driveway, even after I explained to the driver that I had just been discharged from the hospital and could not manage it there. I asked if he could place the delivery in the backyard--he refused. I then asked if he could move it just ten steps to my garage, and again he refused, saying it was not part of his job. When I called ODF to escalate, the representative, Louis, blocked me from speaking with a manager and insisted that I simply sign for the delivery. The paperwork I received wasn't even for my order--it listed Tesla batteries. The driver, Jessie Jimez, told me if I didn't sign, he would take the delivery away. Not trusting that my order would be properly handled if removed, I reluctantly told him to leave it where it was. When I raised my voice in frustration, the driver informed me that his supervisor, Brandon, was listening in on the phone but would not allow me to speak to him directly. This lack of professionalism, accountability, and basic customer care is absolutely unacceptable. To make matters worse, as the driver walked away, I heard exactly what he called me under his breath. He may not have realized how well I hear, but it only confirmed the complete lack of respect and professionalism in this delivery. As a designer with over 25 years of experience, I have worked with many vendors and services, and I have never encountered this level of disregard. Going forward, I will be working with Elwell or another delivery service that values its reputation and treats clients with the respect they deserve.

Great customer service by Cassandra and Emily! They helped with my notary services! Extremely…read moreprofessional and personable! I drove from Hayward because the service was offered here. Store was clean and they were super efficient! Definitely would come back

Sorry about the negative review. l would delete it but don't know !…read more Staff is polite and helpful. Very professional! Thanks!

Came in today for some printing of important documents. I never have a working printer at home - so…read moreI end up coming here every once in a while. Printing and faxing isn't much cost at all - there is a get around even if you don't want to pay the extra couple dollars for behind the counter service - you email and get a bounceback code for self print. Faxing is a couple dollars - a little more if it isn't local. This is in Fruitvale shopping center. Popeyes very near by. Friendly workers here - I think I remember at least two. Very fast service and full of people needing this or that.

Never thought I'd leave a review for fedex but have to say that all my experiences here are not…read moreonly great, but a highlight of my day. Everyone here is super friendly, down to earth and knowledgeable. Really loved working on a wedding project with the manager Loren in particular the last time I was there. Not surprised now to see that this fedex has the highest rating of all the fedexes in my area.

I always have a positive experience when I come to this location. Customer service is friendly and…read moreknowledgeable. Shipping is expensive but it will get to its destination on time! They also do a fabulous job with printing services. I use them when making personalized chip and candy bags.

Surprised, only fedex in norcal has no customer restroom, I would avoid it going forward. If you…read moredon't want to make money from these traffic, I would give to someone else. It's not customer oriented, as a field worker, we like the services the fedex shop provided but not this one. We need to wash our hands after unloading the boxes!!! The value is reduced if no complimentary services.

We were able to get a passport appointment within two weeks. They provide picture services for $15…read more Since I have a minor child she is required to get a new passport until she's 16. You are not able to renew passports at this location. Those can only be done by mail or online. The whole process for my kiddo for $100-$150. Plenty of parking outside.

Their mail carriers don't even know how to read or deliver mail to the correct mailbox. This is…read moregetting out of hand.