I send package to Manila and they stole my goods , they investigate they said no foul what so ever happen . My package is full and they change the strap of the box . I lost a lot of goods from Costco .. do not patronize this cargo .. they steal your good back in the Philippines. read more

Mon Cargo Services - Shipping Centers Near Me - San Leandro, California

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Mon Cargo forwarding had been the name of our household for years and highly recommended them.. they go by quality not quantity..never disappoint us.. if you want good shipping business.. call Mon Cargo..Carmen and Ranette had a very good customer service, always had answer to any question you have regarding shipping your boxes. Cesar , their man who pick up your boxes was very efficient in his picking up time and his paperworks..he uses quality like nylon to tied tightly your boxes for security. I will only use Mon Cargo. Try them it won't disappoint you..thank you for reading.. Angelina E. read more

We need to ship a box and wheel chair. We exclusively use Mon cargo for 39 years shipping to Philippines! Only use Mon Cargo! Agnes and the crew ALWAYS make me feel like family! read more

I send my box middle of jan and now it's already April 11 and my box did not arrived yet .

I am happy with their service. My family back home received the goods/boxes in good condition. I also visited their office, and all staff are very friendly and professional. They even offered coffee and felt at home and family. I will for sure send them again soon. read more

Service is sucks, so expensive,quality is not good at all. Poor customer service. Can't even hear you as a customer.

Been a customer ever since we got here sa US. My grandparents also use this service and they never fail to give us a great service. The staff are very accommodating from the one who answers our inquiries to the one who picked up our boxes. Laging buo ang mga boxes namin and with strap pa. Definitely worth it! read more

BEWARE!!! I would give them zero stars but I have to choose 1 to be able to post this review. DON'T SEND YOUR BOX through them if you DON'T want it to take more than 2 months. Me and and my husband have sent a total of 4 boxes. 2 boxes were sent Dec 14, 2020 then 2 other boxes Dec 28, 2020. It's NOW MARCH 2, 2021!!! Our boxes haven't arrived yet. This is crazy. Our family back home are in need of those boxes. 2 of those boxes are supposed to help out a pregnant relative, now have given birth and her box still haven't arrived. We have contacted them through phone and in person they will just give you run around about how it's in customs in the Philippines or there's a delay. WTF?! NEVER AGAIN MON CARGO. We'll be taking our business somewhere else. read more

I have been using Mon Cargo Services to ship door to door balikbayan boxes to my families in the Philippines for many years.. I am very pleased with their service from beginning to end. They would come pick up my box at my home so I never have to worry about delivering them and not to mention the risk of injury you're taking when lifting your heavy boxes (as we all load up our boxes) and load them in your car to drop them off. Also, Mon Cargo will always replace your box with a new one free of charge while other cargo companies would charge you $5 or more per box. So with Mon Cargo, you will never have to buy your boxes. I always take advantage of their promo "ship one + one"! So I send the regular box to my family plus one mini box to a dear friend at a different address. I am very pleased with Mon Cargo especially with their warm and friendly staff. read more

packages took longer than expected! they keep on raising their price twice a year. poor customer service.

They have a free box only for Luzon delivery and pick up is available in Sacramento area. They do the binding of your boxes.

This is the last time I will send a box thru this company .. up until now my box that was sent on 1/29/2022 it's still not received by my family .. Everytime I call and asked them when will it be delivered they always say by second week of April or by early week or early next week .. You can't even track the package online like what they advertise .. I've send many boxes here during pandemic and they deliver way faster than now .. Now it's taking them 3 months to deliver a box .. read more

I used this cargo service for the first time to send boxes to the Philippines. Agnes promised that the boxes will reach within 37 days but it took over 3 months. The next time I spoke with Agnes, I mentioned this fact to her and wanted to use the service again but did not want the same situation to happen with delayed shipping. Agnes told me that if I wanted to get a faster shipping, I should send it via Air Cargo. I will never use this service again because of Agnes' attitude. Bad bad bad bad. This should not even rate a star at all. From an unsatisfied customer, Cynthia Flores. read more

Garantisado! Maaasahan! Been using Mon Cargo for over 10yrs now and I've never had any problem with them. Great customer service

Since 2006 I'm a loyal customer of Mon Cargo because of the excellent services provided to their customers. I'm one of the customer who is satisfied with their services, how they take care of the boxes we are sending to our love ones, the warehouse was so organized so no worries after they picked up boxes.Special mention to the Mon Cargo Team employees who work hard even during this pandemic time THANK YOU. read more

Rude Staff! First of all they will ask you if you can hold on the phone, i said yes to them nicely and waited patiently. Then they hung up on me. When i called the following day to follow up again for my box, they said to call in 5 mins since they're busy. Then why bother answering the phone then? I tip good to the workers who pick up our boxes. All i wanted was just a quick follow up and update from the box that i sent 2-3 months ago... read more

Great service from staff and driver. Give them a raise pls! I am excited to pack my next box. read more

Mon Cargo Services - Shipping Centers Near Me - San Leandro, California

Service is very good highly recommend, very reliable as promise arrival. Just don't put to much weight or heavy things on the box because box can be very hard to lift by the attendant driver. Specially can foods put evenly weigh on each box or even offer a hand on pick up guy. Seniors please stop putting so much can food & the box is like box containing heavy rocks,It's very difficult for the driver.overall good service! read more

Very fast and reliable service. Free pick and box replacement with free bulilit box! Worry free! Your boxes are safe and intact. Very friendly and courteous staff. read more

Since I was in high school back in the Phlippines (a decade or so ago), my aunt would send balikbayan boxes to my family every Christimas through Mon Cargo. I personally was almost always present whenever the box would arrive, so I can testify that the staff were professional and friendly. The boxes would always arrive on time, no damage, no tampering, nothing missing. Now that I've migrated here in the US, me and my aunt continue to use Mon Cargo's service to send boxes home. As I've said, they are very professional, good quality service, excellent management, helpful staff. They even gave us a heads up/apology last year (sometime in Nov. 2014) when we sent our box home, informing us that there were delays in California ports and congestion in Manila ports, so our box may be delayed. I'd recommend Mon Cargo! :) read more

Mon Cargo Services - My nephew on top of our balikbayan box filled with christmas goodies! :) - Shipping Centers Near Me - San Leandro, California

I am an American living part time in Manila and this was the first time having a Balikbayon box sent to me from the States (via a friend in Oakland). The personal service and responsiveness I received exceeded my expectations...a truly wonderful experience! I'm telling all my Pinoy friends here about them! Thanks Carmen for taking such great care w my shipment!! I can't recommend Mon Cargo enough. Salamat po! read more

My husband and I, used this service since 2015 and sent number of boxes already and so far everything went well with this company. Thanks for your awesome & quality service. Highly recommendable! read more

URGENT!!! ZERO star .. This cargo service is FAKE!!. They will promise quick delivery but in fact they're LYING, my relatives is still waiting for almost 3 MONTHS now for item that suppose to arrive a month ago... GO SOMEWHERE ELSE!!! Mga MON-LOLOKO ang MON cargo!!! read more

This cargo makes me frustrated.I send my big 3 boxes Nov.7,2021 I thought it will reach to my family in 1 month or more,but what happen it takes 4 months .When it reach with my family is not that box that I'll send to them and I'll pay 140$ for each box.My boxes are wet.My nephew just toke a picture on it and I was so mad bec.they don't take care.Whatever what we send to the to this cargo supposed to be same as they recieve in the Philippines.By the way no more to this mon cargo.I will never never send anymore balikbayan boxes in this company. read more

I sent two packages to the Philippines, its been 3 months now and my family still has not received it. Most of the goods must have expired by now. i never had this issues from other shipping companies the longest is 45 days even with the pandemic and holidays.. but MON CARGO really?! 90 days! And you're still telling me to wait every time I follow up! tsk, tsk, tsk, will not use or recommend your service definitely! read more

I have been using Mon Cargo since 2007. They've been very reliable in terms of not losing any of my items. I trust them when it comes to integrity. Fees are among the lowest compare to others. Sure there have been times when the boxes got there a week or so late, but all others I've used before have done worse. At least I could trust these guys to deliver my boxes without anything missing and that's what's most important to me. I absolutely recommend Mon Cargo for your shipping needs. read more

DISAPPOINTED! The boxes that we sent to the Philippines were opened. A lot of items were gone from food to clothes....well, they left 5 clothes in the box so thanks I guess? We worked hard to buy those items only to be STOLEN. We sent these goods to help out other people in the Philippines that's why we're disappointed. Never going to use Mon Cargo again. read more

NEVER, EVER, again. My box took two months for the ship to arrive. Add to that time their own dispatch and you are looking at more than 8 weeks from door to door. All their competitors take 4 to 5 weeks door to door. Mon Cargo's service moves very, very slowly. It's a disservice considering that they are one of the original couriers in the Bay Area. I think it's a scam to to charge $60 for this level of service. You pay the same amount with others and their cargo arrives more reliably. CUSTOMER BEWARE.... read more

I am extremely satisfied with Mon Cargo's freight services! They kept their word when they said that they will take care of the boxes that we send through them. From the moment they picked up my packages to delivering them right at my family's doorstep in the Philippines (Earlier than what I expected! ) Sealed, Strapped & Secured made me and my family happy & thankful for the hassle free service and outstanding customer service. I am really glad that I've tried Mon Cargo's services! Highly recommended! Thank you Mon Cargo! Will send more packages soon! read more

I have been using Mon Cargo for 4 years and I am extremely satisfied with their service! Carmen has always been nice and provided me with all the information and details that I need to make sure that my goodies will be safe and helps me to come up with the best price possible. My packages were always delivered in good condition and on time. Sometimes, there are delays depending on the season but that is something beyond their control. I highly recommend Mon Cargo. Keep up the good work, guys! read more

Been waiting for my box for 3 months they told me its in their warehouse 12/2/18 now its 12/18/18 wow this is the first time definitely my last to use this cargo service. read more

very poor service promise to deliver in 1 month and 10days, now it is 2 months and 5 days never recieve the boxes. never again mon cargo, im sure theres always a better cargo services around here. read more

This cargo service moves like a TURTLE...have sent my box on June 5th, my family hasn't receive it, to be exact - TWO MONTHS. VERY POOR, DISORGANIIZED. I GOT TIRED OF CALLING THEIR OFFICE...my box dextination is in Capas, Tarlac not far from their Las Pinas warehouse. I AM TRULY SUSPICIOUS ...probably a lot of missing items from my box by now! It's a SHAME to charge $60 for a VERY BAD service. They may have 4 good reviews in Yelp right now, probably from their own employees or friends & family...that's why they have 4 glowing reviews. BEWARE....if you WANT a lot of HEADACHES...go for this company! read more

This is a good warehouse for helping getting your boxes to any part of the Philippines. You should buy a box, load with gifts, write the address, and ship it to Mon Cargo. read more

Box was picked up from San Francisco Oct. 20. Today is Dec. 22, it's been 2 months and 2 days and the box has yet to be delivered. So many excuses: 1. Dec. 16 - There was a typhoon and flooding in Malolos, so they went to Nueva Ecija instead: that's what the person tasked to deliver informed Vanessa when she called him 2. Dec. 22 - According to Vanessa, the delivery truck just arrived, AND WAS INFORMED THAT THE HOUSE CANNOT BE LOCATED. How can that be when they had been delivering boxes thrice a year in the same house for more than three years now, the last was just in October 2015? When she dialled the person tasked to deliver, there was no answer; now, even Vanessa cannot be reached or did they just deliberately hung the phone so no more complaints can reach them? Poor service. One star as rating is just being so generous on our part. read more

Well I said I would write a review if the package was delivered in good condition so here I am doing as promised. The lady in the picture (assume the owner) was very nice. I have horrible handwriting so I asked her to write all the information on the two boxes for me and she did so without complaint. When I called for tracking on both ends they were prompt and kind. Not sure why some people give nasty reviews. The missing box stuff person I suspect was done at inspections which is when it normally would occur. The prices are extremely fair for the care they take and shipping overseas. Shipping a box traditionally would cost 100's of dollars so 80 is a steal. I rather go with someone who I trust than save a few bucks with another company. I was super paranoid about shipping anything but got a good feeling with this company and they followed through as promised. I will be shipping again at the end of this month and will write a second review to tell you how it goes. Any questions feel free to ask... not sure how that works in yelp but if possible go for it. Demo: Just a guy who sent stuff to girlfriend overseas who is now here in the States. Now I send stuff to her family to help out. read more

Customer service and their service is full of bullshit...we send 2 boxes with diff sizes and it took 2 1/2 month to get delivered but one box got delivered.... See that?!?!? Bullshit! read more

My mom has been sending Boxes from them for over 15 years. The problem we gave been encountering is that the estimated delivery are taking longer than promised. Picked up end of November, its January 30th and still has not arrived. Spoke to CSR 2 weeks ago she said it will be delivered 1/20. Today 1/30 I called CSR says they loaded it to their truck on 1/28. This might be the last time my mom will be sending with them. It's too bad because the courier that pick up from us is very nice and efficient. 2 months or longer for delivery is not worth what they charge. I also want to add that it's been a since late 1990's since they send us a picture of my aunt receiving the box. read more

Can't believe I even pressed one star. Only because I can't move on and write this text if I don't put any. Well, my care box with medicines and the usual food items we all send, was sent to a city up north. When it reached the destination, the box was 2/3 full. It was the holidays and so our hearts sunk in utter dismay. I called their office here in the US and I was more dismayed how they handled my call. I was cut off once. Then was treated like I didn't have any right to even tell them about my experience. I told them I called to ask if they could investigate that maybe it wasn't them but maybe some other 3rd party agent or whatever. I wasn't accusatory because I wanted them to at least help me find out why things turned out differently. I was giving them a chance to maybe at least be emphatic and considerate of what I have felt at that moment. But nah. I felt like I was cheated on. That it was even my fault that I've chosen them to trust my precious hard earned goods with. I've done business with them for five years but they didn't treasure my loyalty even. That did hurt more I guess. To think that I do business with them 2x a year. And sometimes, if they know it's time, I still get their calls even in the middle of a meeting to ask "Ma'am, may ipapadala na ba kayo?". But never again. This ends my business with them. Could've gone to the BBB but I figured they don't deserve that extra mile so I'm taking the high road and will end this at this. read more

Congratulations to MON Cargo for leading the longest term (30th Anniversary) as it may continue to serve the Filipino community in the bay area! read more