This used to be my favorite post office, because I could send stuff and know that it would go to Sacramento by the next day. I don't know what's happened, but I went in and waited in a small line (only one person at the counter in front of me). And something happend that has never happened before. Someone came from the back to help me. Me???? There were two of us one being serviced and the other waiting, and he came out to help me? Now he gave me some info I didn't want, but he came from the back to help me? And had a smile on his face? And was jovial and funny as we talked? What? Sold, now I won't come often because what used to be overnight, is not a two to three day wait for delivery. But it is not his fault. I appreciated his honesty and it wasn't his fault. It is DeJoy's fault, so... read more

Place is packed right now Line is super long only one worker working she's super rude Yay Last time I came here she messed up my packages and sent them to the same address so I guess I'm gonna go somewhere else These people don't care because they cannot get fired anyway read more

There are thieves working here. I'm a small business owner who would ever use this pot office, living in Fremont, the packages go to the distribution center on 7th street. I ordered fragrance oils from a business in another state. Unfortunately, I came through Oakland Distribution Center. I received an empty box with a sticker that said 94615, which is the zip code for this particular post office. I contacted the shipper. They have strict packing guidelines and assured me that they'd never send out an empty box. This isn't the first time that something has been stolen from this post office. Avoid this place if you can! read more

Yes I'm updating AGAIN. December 1, Monday morning, walked in to only one other person there and they were busy addressing their package. I was greeted warmly by Ms. Postal Worker (I really should ask names because these ladies deserve all the flowers) and when I asked about getting a money order, she let me know that they don't fill it out, I do, and would I like to borrow her pen? And it was a NICE pen too! Before you remind me that I go every single year and how did I not remember that I fill out the money order, just hush. Anyway, they continue to be friendly and helpful and I will continue to go there for every postal need I have. read more

I sent a Priority Mail package from Los Angeles on Wednesday, February 12 at 2:39 pm and was told to expect delivery in two days. The package arrived at the OAKLAND CA DISTRIBUTION CENTER (same address as this post office) at 1:37 pm on Thursday, February 13. The package was supposed to go from there to Livermore, but was instead whisked off in the other direction to the SAN FRANCISCO CA DISTRIBUTION CENTER. My package arrived there Friday, February 14 at 8:12 am, and did not depart the facility until Saturday, February 15 at 3:14 am. The package was held up between these two distribution facilities for nearly 37 hours! This is not the first time I've experienced a long delay at the Oakland Distribution Center. A few months ago my package sat there for more than 40 hours before leaving the facility. Same destination, same poor service. By the way, I paid $19.15 for "Priority" Mail. What a joke! read more

US Post Office - Tracking Page 1 - Post Offices Near Me - Oakland, California

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Mail and pacage lost but they blaming different departments. I paid 42.75 for a package delivered to total different country. read more

I placed my package 06/22, Sunday for Monday mailing from San Francisco to Oakland. My package clearly stated " exempt time sensitive" to be delivered. USPS tracking indicated that my package "arrived at post office," in Oakland on 6/24 at 7:24AM. Yesterday evening at 6:29pm, my package arrived back to the Post Office at 1675 7th Street and was set up to be picked up! My package clearly indicated to be delivered not picked up! My package FINALLY arrived today, 6/25 at 4:42AM. Please explain to me who messed this up?!? Again, it was time sensitive! Who's lazy A** messed up? read more

US Post Office - Post Offices Near Me - Oakland, California

What can I say? It's a US post office. I used to live here in East Oakland and use this post office often as I like the drive through. I was familiar with this post office and its easy to find. My son had an appt for his passport renewal and we chose this location. Getting inside the building was a different story. The sliding door was stuck so we had to flag someone down to open it for 5 - 10 minutes. There were others that did the same as us and it was funny to see. It's not busy here so we did not take long. Once you have an appt, you should be seen shortly. At least, there was a seat to wait on. The attendant lady for passports was nice and quick. I would actually recommend for the post office passport renewal only but other then that, the staff was too laidback when helping customers. One even went on a break right when a customer was next and only one in line. They could have at least, helped the one customer first. Terrible. [5R, 2023] read more

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Parking here is challenging at times, but once I'm inside I'm glad I'm there. I wish there was at least two Disabled parking spots in front of the post office because there are a lot of us who need them now. Since I'm disabled, I'd love to have a second chair in the lobby. As for the staff: everyone of them is a GEM! They explain things carefully and sometimes they remember my name even if I can't remember theirs. I like the "home town" atmosphere of a lot of the shops and places on San Pablo; it especially feels welcoming at this branch of the US Postal Service. read more

Why is it that almost ALL the Post Office clerks have a bad attitude and act like they can't be bothered? They're government workers whose duty is to serve the public. I was there yesterday morning and the clerk all the way to the end with grey braids is just apathetic and unhelpful. Can't even bother to look at you when you/she speaks. Just a bad attitude all around. And for goodness sake, TURN DOWN THE MUSIC! This is a POST OFFICE not some hip hop club. Just ratched. read more

A parking lot. No line. Helpful employees. My overall experience was great. Finding a post office with parking is rare in Oakland.

It's a great day to start my week, if I had someone that is courteous,concern and competent like Nicole, then all my business will be done on time. For now on that's the post office I'm going too because the customers are helped quickly read more

I came to get my livescan done as soon as they opened, just to find out they only had certain hours for it. read more

US Post Office - If you need livescan done, they don't have these hours on their website. Very limited. - Post Offices Near Me - Oakland, California

Great people working there they are very professional . I love going there very easy very helpful . Best post office in Oakland read more

US Post Office - Post Offices Near Me - Oakland, California

Don't come here if you need a passport. Their equipment never works. Only come here if you have a p.o box and packages that need to be shipped or need to buy a boom of stamps. But avoid this location for all your passport needs. I wasted my time coming here after another location's passport system was also down and they cancelled my appointment and sent me here. But this location doesn't have a working camera if you need your passport photo. What happened to the quality of these post offices? They've hit rock bottom. read more

Came today in 10/30/2019 at 4:47 pm. They get 1 star cuz they were open and only 2 people were ahead of me and two counter clerks pretending to work. One older Asian clerk at the left side of the counter and a sistah girl on the right. Of course, I get the RUDE azz youngster who knows how to roll her eyes. When I was returning my Amazon package I asked if she had any clear tape, she pointed at the display on the back wall and told me to go over there and purchase it. I was like...REALLY??? The customer service at this location is so very f'ing RACHET. There is a very good reason why this chic is working the post office clocking a C note per day - where else can her RUDE AZZ behavior get her hired? I said to her again, "please get me the tape" cuz I was only going to ask one more time and then wait for the Postal Police to escort me to my vehicle. Guess what? Her trifilent azz went the next desk and handed me some tape that had a half inch of tape left on the roll and told me, "If that's not enough, feel free to purchase more". The additional 2.00 tape wasn't going to break my bank but her attitude was too much for public display. I have her the "I HATE YOUR AZZ RIGHT NOW" look & she told the next customer to come to the counter. The rudeness just overflows! I still same out aight cuz in her moment of being a RUDE AZZ, she forgot to charge me for the $2.00 bubble mailer! Gurl - keep your day job!!! read more

US Post Office - Lobby - Post Offices Near Me - Oakland, California

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ADA and KATHERINE have got to be the RUDEST postal service workers I have ever met in my life!!! I wish I read the reviews sooner, I had a 10am passport appointment here including to take a passport photo. I came 10 minutes early as indicated in the instructions on my confirmation email. First off, I came across Katherine, the middle-aged Asian lady, working the front counter. She told me to have a seat. She didn't inform anyone I was here. 10:05 rolled around and I asked her if anyone knew I was here for my passport photo. She said "my job is to work here at this desk. I don't deal with passports. The lady who does it has the appointment schedule so she should know you're here." I asked her to confirm with the lady as I had to get to work and didn't want to stay too late past my designated 10:00-10:15 slot, and she proceeded to tell me "I'm not going to bother her, she gets mad easily so you can just wait" and I told her she didn my have to be so rude to me, and she gave me a smart ass remark "see now you're mad too just like her." So Ada, the elderly Black woman, finally comes and is really abrupt with me. She asks to see my appointment confirmation which I show on my phone. Then she asks for my documents and photo, and I responded that I needed my photo taken, hence the appointment. She says "well our camera doesn't work so if it works okay but if not then oh well, you'll need to provide your own photo" like ???? And I was like, "why do you guys even allow people to schedule photos if your camera doesn't work?" And she said "I don't know, that's not my job or problem." SO RUDE. I just left and will schedule elsewhere! I'm not in a rush anyways for my passport but jeez, if you hate your life and job that much then please, do citizens a favor and quit!!!! So angry!!! read more

Friendly and efficient.this is a great team. Even at the holidays they can handle it!

There when you need it I guess. This post office is open until 8:30 PM. Though you have to use the west entrance after 5 PM. You may want to note that the last pick up from the lobby is at 8 PM. So why are there no postage machines in the lobby? The place is generally rundown. Seemed to be one friendly person at the counter. But your odds of getting him are low. OK, I can find one good thing to say. The drive-through drop/off boxes are convenient. Otherwise, if you don't live near here the only reason is for nighttime service otherwise, if you don't live near here the only reason is for evening service. read more

US Post Office - Post Offices Near Me - Oakland, California

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Robin at the counter at approximately 12:45pm. training a young lady was so kind. Friendly and knowledgeable. He helped me with my priority mail and kept me laughing and smiling. I hope he sees this and smiles Great job Robin. read more

Not recommended for passport photo, as I booked an appointment but when I came there, they said they didn't have the equipment. Might come after I've taken my photos elsewhere... The staff were friendly though! read more

I generally go to this post office when I'm running late and need to get something in the mail right away, which is at least once a month. So, I really appreciate that they have longer hours. I've also received efficient and friendly service here - every time! No matter how long the line is, or how close to closing it is, the postal service member's always have a lightness; fast but not "trying to get rid of you" attitude. There's one gentleman there in particular, who just really likes people and it shows! Otherwise, everyone is nice and they are always stocked with boxes and accessories for shipping! More POC stamps are always welcomed everywhere! read more

They delivered my packages to the parking lot,they never came to my door,lying saying that they did anyone could have picked up my packages. They honestly don't care about others or there job! read more

The employees were not wearing their mask over their nose. The woman in front of me asked kindly for the employee to cover their nose and he flat out refused and condescended her telling her that it doesn't matter because covid only affects a small portion of people. She told him she was one of those small portion of people with compromised immunity. Another worker chimed in to also tell this woman it doesn't matter and only after abusing about it for a long time did they finally put their masks on correctly. These employees come in contact with hundreds of people a day in a small indoor space and they don't even follow CDC guidelines. I guess I'll need to go to other post offices until these people figure it out read more

Hot garbage. Supervisor and team do not care. Have customers waiting for hours. They schedule appointments for pictures and then no one shows up. Unorganized. read more

The Tall African American employee behind the counter is so mean! She needs serious training on customer service. I brought two kids here for passport and no one is here to help and the employee in front is so rude and not helpful at all. The sign surely said go to the front to get help and they're not helping us. We drove all the way here for no reason and received such bad customer service. They need to train their staff on better communication skills because now we're waiting without knowing if the lady will return from lunch. read more

US Post Office - Post Offices Near Me - Oakland, California

Worst service ever. The post office clerk (man) laughed at me for asking about my items being sent. He was extremely rude. Do not come here.

Had Issues with a clerk that was very rude and ignorant, luckily the manager resolved the issue. It was totally embarrassing to have issues and be talked to in a demeaning way, but was beautiful to be consoled by the staff and was apologized to. Some of the staff needs cultural sensitivity training.... read more

Package arrived at the Oakland USPS friday from GA shipper, then on Monday it was in GA again being delivered to the sender LOL..if priority mail is like this, I would ask it be sent by Fedex or UPS next time! Stop getting drunk and gamble in the facility and do your job USPS! read more

Emails, online advertising, cutbacks, and decreased mailing services is turning USPS into a very sad industry. Soon enough, this will become extinct like dinosaurs. Unless they come up with a new business model and FAST, USPS is doomed. And that will be a very sad day for everyone. My 3 stars review is due to tax day. I ran out to meet the midnight deadline, I was already in my lounge clothing - PJ's. Years past, I've done this and there were always many CS reps happily collecting mail directly from your car. But this year, there was no one outside to personally collect the mail. I had to park the car, get out in my cute PJ's, go inside the PO, wait in a mini line to fit my fat envelopes into the mail slot. It was a good thing, I had real shoes on instead of my Hello Kitty fuzzy slippers. But all the while, I was a bit embarrassed that my attire was not proper. If I had known this, I would had put on something else. USPS no longer offer the first class service they did many years ago. I hope they do survive and convert into something prosperous. But more importantly, bring back the personalized hand collected tax day service. I don't want to get caught in my PJ's again. read more

Perhaps the place where i've experienced the best USPS service out of all the locations I've been to. I applied for my passport here and it was a really simple process as a first timer, since i had my first passport when I was 14. I like where the location is and it's adjacent to the West Oakland BART station. Also not many people com here and it make it feel empty at some hours but there's a rush hour so one has to know when to come to get really super fast service here even though the service was good and the speed of the line was moving forward fast enough. read more

Passport Services begin at 10am-2pm from Tuesdays through Fridays Actually they are open on Mondays too at 11:30 am Important: get here one hour early. Only one person working so the office only has to e to see 10 people on average per day. read more

THE WORST USPS EVER !!!!!!!!! They still have my package sitting in they post office since July 18th missed my birthday because they never sent my package now it's just sitting there & you cannot get in contact with them I have 3 numbers for them and none doesn't work !!!!!!!!!!!!!! HORRIBLE HORRIBLE POSTAL SERVICE read more

Had heard bad things about this post office depot via Google but my entire visit was the polar opposite! - Lines moved along quickly. - The postman assisting me was cheerful, polite, and informative (even let me borrow his "personal pen" as long as I promsed to bring it back). - The interior had a clean & vintage look (would love to take some shots of it in the future). I'd gladly go back. read more

Priority envelope mailed from SF on 10/21/17 addressed to Oakland zip 94611. arrived in Oakland 10/22, still there on 10/23, back to SF on 10/24, then on to Massachusetts on 10/25 , Nashua NH 10/25, back to Oakland 10/26. delivered to address on Oakland 10/27. I am paying for this kind of service.?? That is incompetence at an epic scale read more

I live in a town with the worst post office imaginable*. I wish I were kidding. I needed a change of address form, because of some quirk in the online form, I couldn't use that. This post office had easy, plentiful parking, good signs pointing the way to the public lobby, all the supplies, and cheerful help ("Murphy"). And they do not close at 4:55. *Alameda. Yes, I've complained. Yes, I've made suggestions. They do not change anything. They do not give a crap. read more

Usps master in the office please teach them how to park .especially hood area is very hard to park in the afternoon probably guy workers would move car for me if I asked help out for parking nicely but this woman ( Sista ) would not move little for me even car could move for neighbors park front of house. No good education no kind heart at all. I understand post delivery workers work hard but they can park any where she doesn't need hold 2patking spot on very difficult parking area . Very mean no compassion at all just mean evil" SISTA" 8th ave is hard area please care who live this area it's 4pm ppl coming back home . Need parking spot !!!!! Give her training again!!!!! read more

Similar to the DMV, I was given the wrong instructions to obtain a mailing permit. After paying the $215 fee for a Standard Permit, I get back to my office only to find an email saying I paid for the wrong thing, to fill out another form, and a refund would be sent back to my company. Two stars instead of one since there was plenty of parking. read more

Thank you for everything. All of the hard work you do! It's so cool going into the post office on 7th street, it looks like it should be in Ghostbusters...but I mean that in the best way possible. The people working there are friendly and I look forward to sending my media mail through them because I have never had a bad experience. I am writing this in the hopes that the postal workers there feel appreciated. Thanks again! read more

This location quite literally SAVED MY ASS. * Six months ago, I donated a kidney to a friend of the family. * Three weeks ago, I slipped on the stairs, fell down the entire flight (backwards) and have been to the MD several times for exams, x-rays, follow ups and prescriptions. I'd been hobbling around after my fall and not very mobile - I had a stack of mail that included my insurance premium, but hadn't sent it out as per my regular schedule, due to my broken bum. March 3rd was the deadline for my premium to be postmarked, which I had taken care of already and met the 6pm "last call" for pick ups. Yay! I did some errands, and got back home around 7:00pm. I needed to make a copy of a document, and to my utter dismay, and subsequent panic, noticed that the actual CHECK for my insurance premium was still face down... in the printer. I had mailed an EMPTY envelope to my insurance company!!!! I cursed. I panicked. I considered moving to Canada. And then... I got my shizz together, and Yelped a Post Office that was open late. Behold! I read Poppy H.'s review, grabbed an envelope and stamps and was on my way to redemption! OPEN UNTIL 8:00PM. Thank you, Yelp thank you, Post Office, and thank you Poppy H. from preventing my relocation to Canada - let me buy you a drink, eh? read more