Larry was extremely rude and told me I should have gotten there earlier even though I arrived about five minutes before closing with only two small items to ship. My receipt was printed at exactly 5:00p sharp so my transaction was completed by closing time. Instead of simply helping me, Larry kept going back and forth with me about how I was inconveniencing him by arriving so close to closing. He even said he still had to walk me out and unlock the door, as if that was somehow my fault. I'm leaving this review so management is aware of how customers are being treated. Larry was super rude, and if this is his regular shift, he needs customer service training or should consider a different job. read more

US Post Office - Post Offices Near Me - Oakland, California

Customer service is so bad, The guy working the front, I believe his name is Larry. He is so rude, not helpful, lazy, and most of all unwilling to do his job. If you don't like your job, leave. If you don't like your work conditions, speak up, speak to your manager the way you speak to the customers see how far that gets you. Better off going somewhere else. read more

Clean, nice low lighting, line was quick and best of all Eva was probably the most wonderful agent I have ever encountered at a usps ! Super sweet, helpful, and just something about her that'll brighten your day. read more

Danita, sorry I know thats probably spelled wrong but took great care of me and all my questions. Havent mailed anything in years so she never made me feel dumb and did everything quickly. She'll take care of you! read more

This post office is tiny and always empty! I've gone here about 3 times and to be honest most of the poor workers just look bored. They look like they are just begging for someone to stop on in! It's so nice that I can come here and get in and out! Especially when I'm so used to going to the post office on 13th and being there for forever! Once I waited in line for over an hour just to pick up my mail! So this place is honestly a nice little gem that I found. If your looking for a quick in and out experience this is the post office for you! read more

Mail! read more

US Post Office - Post Offices Near Me - Oakland, California

I went in today there was an older light skin woman who was rude to everyone before me . Saying I have a sign clearly in the window I don't got stamps yall need to read blah. Blah When I approach I tell her I'd like to send these school clothes and I want to purchase the biggest priority box she points me to them I go over to them she says oh those won't be big enough I have a box here so I walk back to the counter before she hands it to me she says and u know this yall responsibility to have this stuff I don't have tape yall pose to bring that I say I've never heard of that if I'm buying a box you guys should have the tape but either way I can buy the damn tape so she goes well that's when u have a priority box we can supply tape When I clearly came and asked for priority u offered me a random big box . So we go back and forth and I tell her she's ghetto as hell and ima record and she pipes down honestly worst experience ! read more

This post office in downtown Oakland is across the street near Ogawa plaza. The office is a long chute toward the postal workers counter, surrounded by a huge circular series of post office rental boxes. I came here after seeing the huge line at the other post office on the other side of downtown Oakland, in the old, large courthouse building, that moved slower than a snails pace. Here, there were less people and 2 counter staff, so it was a breeze (although no free parking in front). Another time I came it took longer, only because one lady in line had dozens of flat packages to process, each one being weighed, recorded and processed. Either she was sending out investment portfolio prospectuses ( or is the plural propecti?) or 8" by 10" glossy photo prints, resumes, manuscripts and recipes in an old school kind of way to male pen pals around the world, in a precursor to Match.com, Tinder or OK stupid. read more

US Post Office - Post Offices Near Me - Oakland, California

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This is the worst post office ever. I came in here today 10 minutes before closing, and a middle-aged clerk gave me stamps to put on my envelopes. She told me that there was no way she was going to put postage on all of those envelopes because they were closing. I told her I had tried my hardest to get them here before closing to no avail. She tried to give me $1 stamps and $0.50 stamps to total $1.50 per envelope even though she had just told me the price for each would be $1.42. I told her that I would be paying an extra $0.08 a stamp and that it was not fair at all. So she was like "I'll take off $0.50." I'm like... no that clearly doesn't add up because I have 40 envelopes and I'll be losing more than that. Then she kept going on about how she can't take the envelopes and how "you can't come in here with all that before closing and expect me to put the labels on them... I'm not doing that." I was so mad that I just walked away from her negativity/attitude and calmly asked the other attendant if she could help me. This other attendant seemed scared of the one helping me and just said "sorry you have to put stamps on them" and even told the person she was helping that she couldn't print labels fk prove her point. The first attendant "helping" me said "yeah I tried telling her that but she's not listening." I asked her if the envelopes would still go out that night if I put stamps on them. She told me that even if I put the stamps on there myself, there was no guarantee they would go out. I thought to myself that it would be my bad if I left the envelopes with her because she'd probably just sit or sleep on them in judging her laziness. Luckily, I saw that another post office in West Oakland was open until 6 pm but unfortunately they didn't want to help me either. These experiences made me lost faith in the post office system because these workers seem to demoralized and unwilling to work. read more

What's the point of having a listed number when you can't call them? And why remain open if your systems are down and you can't help anyone?

Excellent service at this location! Always have their lobby stocked full of supplies.

Only metered parking around this area. Walkable from Bart. The line was long as expected, wear a mask! Also the customer service was excellent. read more

The office itself is usually stocked well and clean. They have some personnel issues, with not so friendly or courtesy customer service. Maybe some additional training is needed or someone needs a different job. Either way, not my issues, this is their usual disposition, so I understand this and conduct my business and leave. I will continue to use this post office due to its location. read more

US Post Office - Post Offices Near Me - Oakland, California

Whoever worked here on Friday, August 13th around 3:00pm at the front desk was not willing to help us at all. She was not attentive to customers at all and took 15 minutes each customer. And when I was done packing my things in a large flat rate box she said it was $100?! How is that possible? Every box I showed her she said it was going to be some ridiculous price. I left without packing my things to send out and will never come back to this location. Save yourself some time and go to the other post offices around the area. read more

the US Post Office has been frequently in the news regarding it's massive debt and impending bankruptcy. faxes, e-mail, instagrams, facebook, etc. have been mentioned as causing USPS's money woes. FALSE! Congress is the cause. in 2006, they passed legislation mandating that USPS pre-fund future retiree health benefits for 75 years. the funding had to be done within 10 years. Congress also imposed a ban on USPS offering non-postal services: licensing (driving, hunting, ...), shipping wines & beers, banking services (was done during the 1940's). the debt load on USPS maxed out it's debt limit so services had to be continually curtailed to stay under the debt ceiling. Congress has not been receptive to removing it's restriction on USPS.. read more

1:00 PM 72° Sunny blue sky This was my go-to Post Office years ago for purchasing stamps; sending letters, cards, bill payments, packages; browsing at the items they had at hand (to the left of the long line of customers) because it was conveniently located right across the street from my job at the Elihu M. Harris State Building. No matter what time of the day, this Post Office had long lines of people waiting to be served. Sometimes I did not mind waiting and other times I would just walk over to 15th & Franklin to the little hidden gem of a post office station, which is no longer there, to handle my business. The postal employees here were always nice and friendly with me. They knew I worked across the street in the State Building. I never got upset with them, always telling them "I know patience is a virtue". Then, "pleasant words are like a honeycomb, sweetness to the soul and health to the body." (Quoted from Proverbs 16:24) I left the Oakland State Building in January 2007 for the San Francisco State Building. I seldom went to the Post Office across the street at the Federal Building on Golden Gate. (Oh, the hassle of going through the security station, taking the elevator to the floor below to purchase my stamps. It was kinda creepy, too.) Thus, there were some Friday afternoons I would take the BART to Downtown Oakland just to stop in at this Post Office and purchase my stamps. Amazingly, the employees do remember me, always ask how I am doing and mention "we haven't seen you for a while". Today, I was at the Golden 1 Credit Union to deposit a check, so I stopped in at this Post Office to send a letter and a bill out. The line was long, but nobody was complaining. The same employees were still there, performing their civic duty by serving the public. The only drawback in coming to this Post Office is parking in this area. It's difficult to find street parking, even if one does not feel like parking in the garage owned by the City of Oakland. BTW, that garage gets full quick. read more

The service is always very slow here, they usually only ever have one person assisting customers no matter if they have one patron in line or a line out the door. I come here on daily basis to have payment reminder letters certified and shipped and the woman who is usually at the counter always has an irritated look on her face. She isn't very friendly and always lets out sighs as more work gets presented to her, if she doesn't like her job or isn't fit for customer service than she should do everyone a favor and quit. read more

US Post Office - The Postal Store (Supplies For Shipment) - Post Offices Near Me - Oakland, California

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Short of dropping off a letter into the mail slots, going to the Post Office is not something most people look forward to. This location is located on the first floor of Oakland Federal Building. As in many businesses, your wait time will depend when you visit. Expect lines if you go mid-day. I've had no to relatively short waits in the mornings and late afternoons. Plus, the workers here are friendly and helpful. I'm glad this Post Office is so close to where I work read more

I've had a post office here for over 20 years and ever since Ms. Jackie retired, my mail has been stolen, packages stolen, mail not delivered. The worst part is earlier this year, my box was closed "by accident" and all of my mail was sent back as undeliverable! I don't know what's going on there or who is in charge, but they need to get it together as well as alllll of their nasty attitudes! I'm starting to think that they are all in cahoots with each other and stealing mail for their own personal gain! I have never had this experience ever! I hate it there now! Ms. Jackie come back and run it like a professional should! read more

Avoid this post office. There are always long lines, because only one person is working. The last two times I have been here, I waited over 35 minutes to mail one package. Why do they only have one person working at a downtown location? The area is dirty - littered with trash, posters hanging on the walls advertising events from 2015, and none of the priority mail materials you need to send a package. read more

Absolutely PATHETIC! I have been trying to track down a mis-directed package and was told it is at this office. Have been calling for about 20 minutes with NO PICKUP! Rather not have to travel that far only to find it's not there or some other reason. What happened to you USPS? Service sucks in the extreme now! read more

Doors are locked at random business hours with no signage or notification. You have no access to your P.O. Box or any services. This is not acceptable customer service. read more

Update: from 1 to 3 stars-30 hours later I received an update. It was finally scanned, while on its way to the delivery address!i guess I should just have faith and patience. Still to save stress I'll wait in line and get a receipt next time. *** Make sure you wait in the long line and get a receipt for your package. Do NOT leave it on the counter as the clerks say to because I left my package and it was not scanned and it is now lost! The clerks are in a hurry at the end of the day and just scoop the packages that will then go to 7th st hub. I've checked my tracking and still no scan. I'm going to file a claim. They can check the video cam to verify drop off and clerk pick up. USPS not doing job! read more

Taisha and Jonte was very kind and helpful! They saved me today with my shipping issues! Excellent customer service! Hoping for their advancement upwards the company! read more

Rarely is there not a line in this post office. At the moment there is a line to the door and ONE clerk available. And believe it or not she just answered her cell phone. There are 3 available "windows" but I've never seen more than two open at a time. At least the open-mouthed, gum chewing clerk is no longer here. I've never seen a postal clerk move with any sense of urgency, here or anywhere. read more

Clean, fast and friendly - great location for businesses next to City Center! read more

US Post Office - Post Offices Near Me - Oakland, California

I agree with other reviews about the friendly workers but here are the negatives: 1) This is the main post office in downtown Oakland proper and it is in the federal building, so why are there no stamp machines? 2) Only 2 service desks open during the busiest time of the day - lunch hour. Awful! 3) After 40 minutes, I finally get up to the clerk at one of the only 2 service desks open... NO STAMPS! What the? The United States Post Office doesn't stock stamps? The friendly clerk agreed with me about my 3 complaints and encouraged me to formally complain, providing me a form for that purpose. read more

WORST POST OFFICE EVER! I have a PO Box here unfortunately, I have mail sent with a 10:30am arrival time and I never have once received it on time. It's crazy I have to bring in the tracking number and demand that the find it. The line is always long and the workers at the counter are gossiping and rude. Needless to say I'm getting a new PO Box as far away from this place as possible. read more

I have never been to this location. I live 3 hours away from oakland and am your usual internet shopper. When I order packages, they usually go through san Rafael, SF, modesto, you name it, no problem. But EVERY. Single. Time. They make a pit stop in good old oakland, they mysteriously disappear or go out for delivery in Oakland... Never to be seen again. read more

No large parcel drop off ... do not get here at 8 thinking you can drop off a large parcel and get going ... you must wait till at least 8:30 to have someone receive your package . I am speaking from a real life experience ... it's 8:20 am and I am currently waiting for someone to take my parcel so I can get going on my life. read more

The line can build up during lunchtime rush or in the afternoon, but most of the employees actually work quickly so it's never a pain. I use this post office for all my mailing needs to avoid the sloooow Berkeley ones. The only drawback is that they don't have machines that sell stamps, so if you need only 1 stamp, you have to wait in line. read more

I can't believe it. I've found a post office where the workers don't wear perpetual looks of gloom Yes the line was long, but when is the line at the post office never not long? The post office attendant, an African American woman, was very friendly and even gave me different pricing options for my package that would save me money! Friendly and helpful at a US post office?! This is unheard of. Wow... I was impressed. read more

If I could give zero stars I would. Really rude and patronizing clerk who was upset I had not already affixed my address label to the package I was sending. She just plunks down a big tape dispenser And looks away. This is the one time I go and there is not a line out the door too. That's customer service for you. What are you gonna do though? You need to go to a post office in City Center to send something you don't have much choice. Go anywhere else if you can. Heck, send it Fedex or UPS if you can. Avoid this place. read more

My favorite post office. The people behind the counter here are friendly and efficient. It's always very clean, and they actually have pens on the counter for the public to use (althought they are bolted down..smart move). The biggest plus about this location however, is the fact that every time I have dropped off something here to be mailed, it always reaches its destination in a timely and efficient manner. Sorry, all post offices aren't the same. Ever have one of those post offices that either opens late often or seems to delay processing of outgoing mail for a day or so? This isn't one of them. No, they don't have a stamp machine, but the longest i've ever waited in line here was 10 minutes. And majority of the clientele i've seen pass thru this location actually knows how to obtain and fill out the correct forms before they reach the window! They need to record them and have the tape play on a loop in the Berkeley Post Office. read more

This place is horrible. It's not just the long lines and seeming lack of people working to deal with these lines. But the attitudes of the people working here are so bad. There's no need to be rude or to patronize a customer. I'm specifically talking about the younger looking fat black girl with glasses, I don't know her name. But I've had other USPS employees at this location be just as rude and apathetic. Also I think she was trying to lie to me to jack the price up on my package to make me go away, so she wouldn't have to deal with me. This is the worst Post Office in Oakland by far. read more

What's up with the post office people in Oakland? They are sooooo nice. This doesnt mean you wont have to wait in line, and there is always a line at this little post office. Yet if you get the lady with the really long hair, you'll forget you were waiting so long and want to pull up a stool to stay and chat with her. read more

The post office is the post office. I think it's the people behind the counters that matter and the ones here are friendly. I hate dealing with grumpy government employees - I love that I don't have to here! The hours aren't that great and lines can get long, but you just have to know when to go. I generally go around 830 or 9 am and have zero problems. read more

Ok, so I'm not exactly a fan of the post office, with the generally grumpy (and too few) staff, and outmoded looks. Still, this place has never been busy, and it's extremely handy from my work. I've gone here a couple of times, and the staff have been efficient, and I've never had to wait long. For a post office, you could do a lot worse than this (and the Temsescal location does). read more

I love this post office. There may be a long line during lunch or right near the end of the day, but the people who work here are super friendly, are patient with me when I ask for "pretty stamps" and have let it slide when I didn't have something packaged completely properly. I would rather schlep packages to the East Bay on BART and go to this post office than go to the one in my neighborhood and that's saying a lot! read more

Poor to NO service. (1 person working the window) A 10-15 minute drop off will take an hour or more at this place! read more