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    US Post Office

    2.8 (63 reviews)
    Open 8:30 am - 5:00 pm

    Services - US Post Office

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    Shirley M. F.

    Mail!

    Wanugee N.

    This post office in downtown Oakland is across the street near Ogawa plaza. The office is a long chute toward the postal workers counter, surrounded by a huge circular series of post office rental boxes. I came here after seeing the huge line at the other post office on the other side of downtown Oakland, in the old, large courthouse building, that moved slower than a snails pace. Here, there were less people and 2 counter staff, so it was a breeze (although no free parking in front). Another time I came it took longer, only because one lady in line had dozens of flat packages to process, each one being weighed, recorded and processed. Either she was sending out investment portfolio prospectuses ( or is the plural propecti?) or 8" by 10" glossy photo prints, resumes, manuscripts and recipes in an old school kind of way to male pen pals around the world, in a precursor to Match.com, Tinder or OK stupid.

    Misti H.

    The office itself is usually stocked well and clean. They have some personnel issues, with not so friendly or courtesy customer service. Maybe some additional training is needed or someone needs a different job. Either way, not my issues, this is their usual disposition, so I understand this and conduct my business and leave. I will continue to use this post office due to its location.

    The Postal Store (Supplies For Shipment)

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    8 years ago

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    12 years ago

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    14 years ago

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    12 years ago

    Just an FYI: this post office closes from 1:30-2 every day. Other than that, it's great. Love the people who work here.

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    15 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - US Post Office

    Review Highlights - US Post Office

    Both times I went the person at the counter was knowledgeable, genuine, and helpful.

    Mentioned in 2 reviews

    Read more highlights

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    The UPS Store

    The UPS Store

    (143 reviews)

    The saving grace of this business is the young lady with the aqua teal hair. She is professional,…read morepolite, and has great customer service. How does a UPS store run out of toner? In the age of Amazon where you can get same day 3-hour delivery or simple just go to Office Depot in Emeryville (10 min drive). The only excuse is negligence and poor management. This UPS has no infrastructure and no policy regarding returning fax. Im expected to just show up and ask for my fax but with no toner no fax are printing. They have been out of toner since Saturday 4/4 and writing this review 4/8. Maybe at this point.. don't offer a service at all if you can't maintain supplies? Once I...if I get my documents I'll be using a different location.

    Had to return more than a few Amazon purchases, and since dropping off at a UPS store was an…read moreoption, I figured it would be a great opportunity for me to finally check out the store, which is literally a 5 minute walk from home. I was there for awhile, since there was an issue with one of my QR codes. I stepped to the side to make a quick phone call to Amazon and while there (maybe 15 minutes) the traffic in the store goes by pretty quickly. There were a few times where the line started to nearly reach the entrance, but everything seemed to be serviced pretty quickly, and this was with only one clerk. Dropping off my returns was pretty simple. Scan the QR code and drop off the item. I also received a receipt detailing each return and tracking number, which was helpful. Less than two minutes later, I received notification my return was processed. The clerk was also very pleasant and helpful. Great location for those in the Lake Merritt/Adams Point neighborhood.

    The UPS Store

    The UPS Store

    (35 reviews)

    Old Oakland

    Finding convenient UPS Store locations is more and more a thing ever since their closer partnership…read morewith Amazon. This UPS Store is very convenient - located on the ground floor just near the main entrance to the Oakland City Center Marriott and the Hertz office also co-located there. In fact, it was a visit to Hertz that brought me here. The Oakland City Center Marriott (and this UPS Store and Hertz location are) is/are convenient to the freeway, and super convenient by BART. Just get off at the downtown end of the 12th Street station (towards the front of a train travelling in the SF direction), and that puts you right cross the street! Like I mentioned, I was going to Hertz to pick up a car, and I happened to have a small Amazon return in my backpack. My plan was to find a convenient UPS location in the next day or two to return this thing, so it was a time-saving and convenient delight to find one right in front of me and literally next door to where I was going. The store itself is quite small, but neat. The staff was pleasant, welcoming, and patient (yes, it took me a while to find my return code, since I wasn't expecting to need it so soon). All in all it was a nice experience. I don't imagine myself going out of my way to go to this location, but if I do find I need a UPS Store and this one's in my path, I'll look forward to visiting again.

    This is my go-to UPS drop off packages. Despite the cozy room, service has always been fast for me…read more Although I've been here many times, I've been informed to keep my receipt in case it gets lost in delivery. It never happened with this location but I appreciate the consistent reminder. The staffs are really friendly and welcoming. They never fail to take notice of me entering the store and inform me that they'll be right with me. Whenever I have questions, they would give me a list of options before making a decision. During down time, it feels genuine when we strike a conversation. Definitely a neighborhood vibe.

    US Post Office - postoffices - Updated May 2026

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