There's a very rude "Karen" lady working at the window number 8, appointment window…read more I went to renew my DL. Did the eye exam, my right eye was perfect, but left right wasn't so good. So she told me to go to window number 23 to do another eye exam looking thru something that looks like a binocular. First, I did it without my eyeglasses on but failed. I asked the lady I want to try with my eyeglasses on. She said in that case you're gonna have to go back in line and wait. WtH. It probably takes about a minute to finish. I don't know why she told me to get back in line. That's like you walk into a bank and tell the teller that you want to deposit a check and withdraw some cash, but saying you can deposit your check, but you're gonna have to get back in line to withdraw your cash. No wonder this place has a lot of bad reviews. A few days later I went to the DMV in Hayward. I was able to renew my license in 10 minutes without any problems. If you want to get a job at this Oakland location, be sure to put. I am very good at coping an attitude, giving people a hard time, unprofessional, rude and yelling at people as a job skill, you will be hired on spot 100%.

Thank you Yelp for being here when I need you. I need to vent sooooooo bad!…read more My insurance agency just called and apparently my license was revoked - 8 months ago!!! How in the world is it that I had no idea whatsoever this was happening? I was in an accident that was the the other driver's fault, but I didnt have my license with me so received a fix it ticket for not carrying my license. One week later, I had it signed off by my local friendly ocifer and took it to the courthouse. A few hours of my time wasted but that was that, all taken care of. But, apparently NOT. I guess somehow the paperwork was lost at the courthouse. AND THIS IS HOW I FOUND OUT. So now I get to spend my Saturday in the skanky over crowded pit of anger that is the Oakland DMV. And the kicker is I can't even drive there because it would be a major crime of some sort. Someone just shoot me. Now.

Deejay is super nice. I messaged a few weeks ago in preparation for my car to be shipped (family…read moregift transfer) from the East Coast. He responded quickly to my questions on Yelp messaging and answered all my questions, whereas other services either didn't reply for a long time or didn't even answer the question (or maybe didn't understand?). When the car arrived, I called him and he explained exactly what to expect. Pull up in front, or park on 12th and Fruitvale, give him a ring, and he'll come out to inspect the car, then we'd go inside to finish the paperwork. All I had to do was bring the title. He forgot to mention on the phone that he charges a 3% credit/debit card fee if not using cash, but there was a sign in the office stating this so it wasn't a surprise or anything. Within minutes, he gave me 2 plates, stickers, and the registration document, and filled out all the paperwork for me, I just had to sign in two places. I took a photo of all the pages and he said I would receive everything back in the mail from the DMV. There's a $5 off with Yelp check-in and I forgot to mention it until after he already charged me, but he gave me a $5 bill back, which I immediately went and used for tacos at Tacos Sinaloa #4 across the street ($3 per taco if you're wondering). Well worth paying for a service like this rather than try to figure out everything yourself and line up at the DMV. I was probably done with my tacos by the time someone would've finished up at the DMV.

This place might be closed. I went by on a Saturday during the hours published on Yelp and saw…read morehours posted looking through the window which matched the yelp hours but the lights were out & the door locked. The interior looked like either the biz owner is very clean or the business is closed and there's a few pieces of furniture leftover. So 2 stars. Call ahead to save yourself some time!!

Needed last minute registration and VIN (SMOG) help. Holy moly I could not believe how FAST this…read morebusiness was. I was in and out in about ten minutes. I would highly recommend this place! Especially over the actual DMV!!! Check them out!

they only rob I call to ask for VIN verification "they…read morecompleted" it was a form sign thats it and charge me $80.00 for something that didn't work at DMV. Per DMV this place shouldnot provided VIN verification it's a fraud

This is a Great and Convenient way to Register your Vehicle Registration Online!!!…read more Or Register your Vehicle Non Operational !!!! The. Kiosk is located in the Pak N Save and Available from 6 am to 1am !! There is a 2 Percent Charge for Credit Card Usage. I Registered my Whip in 5 Minutes using the Kiosk and my Credit Card and the DMV Renewal Notification!!! This is a Baller On A Budget Approved Establishment and Service

It's understandable that the EDD Office will always be busy, but it's frustrating when you can…read morenever get through by phone; no matter if you call very first thing in the morning, throughout the day or towards the end of the day. You will always hear, "we reached our max number of callers." After striking out every single time, I decided to head down to the nearest office-located at Oakland. When I got there around 11am, a sign was up that they gave out the max number of tickets and no more tickets would be given to ensure they could see everyone. Okay, I probably should've gone first thing in the morning or earlier than opening because a man told me he showed up at 8am and still had not been seen. The security guard also stated try showing up around 7-730am because lines form every day. I was told show up early, the office will start numbers at 8am, but the office isn't open until 9am. I don't know about the hours information I was told, but I appreciated the helpful guidance as this is the first time really going through this whole experience. It would be nice if EDD had a better notification system they could publish so people traveling a ways away would know whether to visit or come a different day. What would also be helpful or something to consider, would be expanding telephone hours. I understand this is a State job, but the public demands are big so finding ways to maximize customer service would be nice; thinking outside the box would be good. It would/could also open up telework opportunities and provide employees with different work shifts that may be a better fit for them-which can boost job satisfaction. With that said, Oakland Office was a bust for me. However, I recalled another review I read about someone's not so good experience and how they left Oakland's Office and went to San Francisco's Office. The people in SF were very nice. You have to sign in when you first get there with security and then take the elevator up to the 3rd Floor. You get your ticket and wait. The office was slightly bigger, no need for security on that floor, the employees all had good customer service (you can hear them when they speak with people) and the average wait time was reasonable-definitely no more than an hour considering the type of service offered. My time there was less than an hour; in & out. I have to mention, I showed up there closer to 2pm and numbers were still being given out-no "we can't service anyone else today." The only downside is parking can be a challenge, but that's SF for you. Pay attention to the street signs to make sure you can park. Other than that, I believe you will have better luck and experience at the SF Office if you can't make it to the Oakland Office pretty early! Also, last tip; remember the email you used from your very first claim-even if it was 10 years ago. Any claims after that and your identity verification will be tied to that email. You will need to go into an office to change it or try your luck to get through Online Support to have it changed. However, once the change request is submitted, switching your email is an easy process, with them doing it on the back end. Once converted they will email you with a link and you may need to reset your password. I must note, I didn't get the opportunity to truly see the customer service from the Oakland Office; I'm sure it would've been fine-they're here to help. I just know it's already challenging to be on unemployment or disability, and I wish you all luck-you will need to stay committed to getting through if you need assistance. Last thought: It would be nice to get an overhaul of the EDD system, just like DMV did many years ago. Learning the needs of the many and how to streamline the system & process would be beneficial. Please note, I'm not knocking it or the Oakland Office, but just sharing my experience with you! If the Oakland location doesn't work out for you, try the SF Office.

I surprisingly find myself applying for CA Disability Insurance. The process was complicated and…read moreconfusing for me. Calling EDD is an exercise in futility. I showed up this morning without an appointment. I simple self-check in, a short wait, and I was helped by a very kind Asian woman. She took her time and researched my claim, explained to me the process, and even told me I would I had a shorter waiting period. Today is a great day!

Robert Heath was recommended to me and when I finally met him I realized he was the same guy I had…read moreused 20 years earlier when he worked for a different company in Alameda! Robert is as excellent now as he was then - I used him for a title transfer of a documented vessel. Quick - efficient - and clearly answered all questions and concerns. Good rates / competitive.

We recently bought a boat through Skip Johnson at Oceanic Yacht Sales. Skip referred us to Robert…read moreHeath for the title insurance and process. Robert was thorough, proactive, helpful, knowledgeable and overall just great to work with. We were able to do all the work through phone and email.

Had a great experience here. I live in Napa and had to drive an hour away to get my SDI paperwork…read moreto fill it due to me having a Nevada license. Just an FYI, if you work in California and have another state license, you will have to pick your paperwork up from your nearest office. I got there actually late. Around 11:15 am and was out by 11:45am. Very quick service. Another fyi if you come and there are no seats available you still sign up and grab your number, but you'll have to wait downstairs in the lobby until wow the your number is called or there are seats available for you to sit upstairs. You'll have to keep on using the elevator to check periodically

I work for CPA office next door. This place is a mess and people are treated badly. The applicants…read moresit on the floor or crowd our door so that we can't get in. The rest rooms are a disaster. There is not enough disabled parking so disabled tenants who work in the building often have no place to park. Sometimes the office closes early because they are so overwhelmed by applicants. This office needs to be moved to its own building. It is interfering with the small businesses in the building.

Excellent service!…read more I've been here twice. First was by myself. And second when I needed to go with my brother. Organized and always on time. They're quick. Friendly security with humor. Great job USCIS Oakland. Thank you.

Got there @9:30 & were already 15th in line. The lady at the front was very nice & gave clear…read moreinstructions. Office opens 10am but they let us in @9:50. We were done by 10:15. System was very efficient & everyone were courteous & helpful. The best gov run operation ever

Disclaimer: I have VERY low expectations for city, state, and federal offices…read more Both times I called with questions, the phone was answered; I got the info I needed; and the employees were polite, respectful, and helpful. The first time I went down there for a parking permit, the system went down. Before I left, the person working the booth window made sure I had what I needed when I came back the next day (i.e., checked my documents). I came back the next day and got my parking permit without issue. I think some people might have an issue with the security guard, but I didn't. When I consider what city workers have to deal with from both sides - being hated/reviled, people looking down on them & talking to them any kind of way, and then having to deal with crazy, unhinged people... they got it. Unless they actively disrespect me, I wish those workers the best & a better day. The guard took the time to explain exactly why she was limiting the number of people at one time in that cramped room, and it made sense for safety reasons. But I also understood why some of the people standing outside were angry about not being able to sit down. The issue is that the office is understaffed. They have one booth open to deal with everyone. I know people are leaving Oakland, but damn. You still have some people here. You need better staffing than this. If I were one of the two people working that day, especially the woman at the window directly dealing with people, I would be irate. They need to give those people help, and staff that office properly. Raise the salary, offer on-the-job training, and hire Oakland natives.

I was just stop at red zone for delivery the package there is bo parking spot any where I requested…read moreto her im going to deliver the package she said ok you can go deliver the package when i come out she give me parking ticket ticket $91 Also she she ask you have driver license I said yes i have but this is not your job to ask me i have driver license or not ohh god she is totally wrong I don't where is go all the money street is so dirty lots home less there

TIP: Make an appointment!! They will not make any exceptions. You might be like us, walk-in, get a…read morenumber, only to be called up and hour later and be told you need an appointment to do whatever it is you need to do. The employee told us this new change went into effect last year. Appointments are at least a month out. Make. An. Appointment.

Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition