I was greeted right away by the security guard and lady taking my temperature…read more They both told me what the lines were for and answered all my questions. I got inside when thin 10 min. I had to use the Kiosks. When I couldn't figure it out the lady taking my temperature helped me out! What a wonderful day. Thanks DMV employees.

This is the worst and I mean worst experience I have ever had with any (back east) tag agency,(west…read morecoast) Department of Motor Vehicles or any business for that matter. I did exactly as I was instructed by the clerk at the window, after getting a number and then waiting all day to be called. I know when dealing with any public service office, expect to be there all day; that's not where the problem lies. I followed the instructions given to the "T". I had two vehicles needing to be registered this week, one successful not a problem. My second vehicle, I paid all the fees and what have you to register said vehicle; the clerk told me not all you have to do is smog and you'll get your plates, I even said what a relief. After dealing with them all week, finally it'll be over. I get here at 4:20, because last week at 4:30 they locked the doors; no one in and off you stepped out regardless of your number being called or not; you wouldn't be allowed back in. So at 4:20 I entered the building I asked, whom I later found out is the manager; if I could go move my car and still get back in. Response was definitely a smart @$$ response, as long as the doors not locked. I walked up to the window where they give you the number (without waiting in line, just to ask) I just finished getting my smog I was told I can get my plates today. She glanced over my paperwork, and said should be able to; as long as it cleared with smog. I left to go park my car, because I had parked right in front of the doors. When I came back in (now it's 4:26PM) I asked the manager so will I get my pastes she said you have to wait in line, only a few people ahead of me. No big deal; I thought. At 4:33 my turn to get a number, I'm told I need a vehicle inspection; done here at the DMV . I said I know I just had to do it with my other car earlier in the week, but the didn't say I had to do the van. The same smart @$$ manager lady, tells me well I don't know who told you what but there closed for the day, they stop at 4:30PM. I told her, but I was here; no one told me if have to get the inspection on the van too. Instead of waiting in this line for a number, and moving the van to find a park I could've pulled string the building and got the inspection done. She then gave me the coldest ( do I look like I care/ I don't GAF) I have never felt so robbed, so waisted. I'm a businessman, very professional; cross the T and dot the I type. I have a customer expecting the van to be delivered this Friday, for a road trip their family had planned cross country. I will not be able to deliver, for the first time ever; for the lamest of lame excuses/ reasons ever. Then they told me come back Monday. I asked if they could make an exception, or could I speak with a supervisor. This being when I found out the old crusty ashy lady with the bad molded weave, was the manager. I will drive across the state to another DMV before ever coming here again. I was told not to come to this DMV in particular; I wish I'd have listened, or even read a couple of the yelp comments about this location beforehand. All they want to do is go home, I understand it's Friday evening and the weekends almost here; almost being the key word. Why is that the most gross people are always in management. I am a manager myself, I don't just build rapport to fake a common ground; I genuinely care and I put myself in who ever it may be shoes. This lady and this DMV. I only feel resolved knowing God don't like ugly, knowing you reap what you sow, GWNARF eye for and eye, and the 10 fold the only reason I'll be able to sleep tonight. I know I shouldn't say, shouldn't do uggghhhhhh!!!!!!! Sad

I love Oakland drivers safety. It's now on oak port street, but you get from them what you give…read more Best advise, SMILE!

There's a very rude "Karen" lady working at the window number 8, appointment window…read more I went to renew my DL. Did the eye exam, my right eye was perfect, but left right wasn't so good. So she told me to go to window number 23 to do another eye exam looking thru something that looks like a binocular. First, I did it without my eyeglasses on but failed. I asked the lady I want to try with my eyeglasses on. She said in that case you're gonna have to go back in line and wait. WtH. It probably takes about a minute to finish. I don't know why she told me to get back in line. That's like you walk into a bank and tell the teller that you want to deposit a check and withdraw some cash, but saying you can deposit your check, but you're gonna have to get back in line to withdraw your cash. No wonder this place has a lot of bad reviews. A few days later I went to the DMV in Hayward. I was able to renew my license in 10 minutes without any problems. If you want to get a job at this Oakland location, be sure to put. I am very good at coping an attitude, giving people a hard time, unprofessional, rude and yelling at people as a job skill, you will be hired on spot 100%.

If you're going to the DMV to deal with tag and title then you're doing it wrong! DJ is awesome and…read moreas long as you have any prerequisite documents you may need (i.e., smog, etc...) he'll get you in and out in less than ten minutes. Use the Google chat function to let him know what you need (he responds super quick), and he'll let you know if you need anything prior to coming in. I came here twice for both mine and my wife's out of state tags, and it was just too easy. This is a really good business and is worth a small fee as it and adds a wonderful convenience to what is usually a daunting experience.

Deejay is super nice. I messaged a few weeks ago in preparation for my car to be shipped (family…read moregift transfer) from the East Coast. He responded quickly to my questions on Yelp messaging and answered all my questions, whereas other services either didn't reply for a long time or didn't even answer the question (or maybe didn't understand?). When the car arrived, I called him and he explained exactly what to expect. Pull up in front, or park on 12th and Fruitvale, give him a ring, and he'll come out to inspect the car, then we'd go inside to finish the paperwork. All I had to do was bring the title. He forgot to mention on the phone that he charges a 3% credit/debit card fee if not using cash, but there was a sign in the office stating this so it wasn't a surprise or anything. Within minutes, he gave me 2 plates, stickers, and the registration document, and filled out all the paperwork for me, I just had to sign in two places. I took a photo of all the pages and he said I would receive everything back in the mail from the DMV. There's a $5 off with Yelp check-in and I forgot to mention it until after he already charged me, but he gave me a $5 bill back, which I immediately went and used for tacos at Tacos Sinaloa #4 across the street ($3 per taco if you're wondering). Well worth paying for a service like this rather than try to figure out everything yourself and line up at the DMV. I was probably done with my tacos by the time someone would've finished up at the DMV.

This is a Great and Convenient way to Register your Vehicle Registration Online!!!…read more Or Register your Vehicle Non Operational !!!! The. Kiosk is located in the Pak N Save and Available from 6 am to 1am !! There is a 2 Percent Charge for Credit Card Usage. I Registered my Whip in 5 Minutes using the Kiosk and my Credit Card and the DMV Renewal Notification!!! This is a Baller On A Budget Approved Establishment and Service

Waited a bit which i totally understand but the girl at the counter was amazing, fast and efficient!read more

I surprisingly find myself applying for CA Disability Insurance. The process was complicated and…read moreconfusing for me. Calling EDD is an exercise in futility. I showed up this morning without an appointment. I simple self-check in, a short wait, and I was helped by a very kind Asian woman. She took her time and researched my claim, explained to me the process, and even told me I would I had a shorter waiting period. Today is a great day!

Robert Heath was recommended to me and when I finally met him I realized he was the same guy I had…read moreused 20 years earlier when he worked for a different company in Alameda! Robert is as excellent now as he was then - I used him for a title transfer of a documented vessel. Quick - efficient - and clearly answered all questions and concerns. Good rates / competitive.

We recently bought a boat through Skip Johnson at Oceanic Yacht Sales. Skip referred us to Robert…read moreHeath for the title insurance and process. Robert was thorough, proactive, helpful, knowledgeable and overall just great to work with. We were able to do all the work through phone and email.

they do not ever have anyone working I've called everyday for two weeks and I've tried calling…read morerepeatedly begining at 7:30 am agin a 8 am and 11 am multiple times and starting at 1:30 pm 2 pm 2:30 pm the phone service will not let a caller even hold for a representitive. And I've sent multiple messages regarding needing to speak to a representative regarding a claim I have filed that still shows processing after 15 days this is a joke

My daughter and I came her Friday. The lady at the desks was so nice. She answered our questions…read moreperfectly. She was so calm and kind. I thank the man above. She didn't come out if her character.

Got there @9:30 & were already 15th in line. The lady at the front was very nice & gave clear…read moreinstructions. Office opens 10am but they let us in @9:50. We were done by 10:15. System was very efficient & everyone were courteous & helpful. The best gov run operation ever

They help you throughout every step and if i had any questions i felt that they were happy to help…read more Very kind people 10/10 experience.

Disclaimer: I have VERY low expectations for city, state, and federal offices…read more Both times I called with questions, the phone was answered; I got the info I needed; and the employees were polite, respectful, and helpful. The first time I went down there for a parking permit, the system went down. Before I left, the person working the booth window made sure I had what I needed when I came back the next day (i.e., checked my documents). I came back the next day and got my parking permit without issue. I think some people might have an issue with the security guard, but I didn't. When I consider what city workers have to deal with from both sides - being hated/reviled, people looking down on them & talking to them any kind of way, and then having to deal with crazy, unhinged people... they got it. Unless they actively disrespect me, I wish those workers the best & a better day. The guard took the time to explain exactly why she was limiting the number of people at one time in that cramped room, and it made sense for safety reasons. But I also understood why some of the people standing outside were angry about not being able to sit down. The issue is that the office is understaffed. They have one booth open to deal with everyone. I know people are leaving Oakland, but damn. You still have some people here. You need better staffing than this. If I were one of the two people working that day, especially the woman at the window directly dealing with people, I would be irate. They need to give those people help, and staff that office properly. Raise the salary, offer on-the-job training, and hire Oakland natives.

It's Jan 2026, and 25 cents buys 4 mins on a parking meter in Oakland Chinatown. Yep, I found a…read morenice spot near the Chase Bank and proceeded to feed the meter. Then I noticed my quarters were barely buying enough time. I had to switch to a credit card. So my quarters + $2.75 CC= just over an hour.....what a deal! Was anyone checking? Yes, one parking enforcement officer on foot.

Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition

This was my first time at a Social Security office, and I drove 40 minutes to the San Leandro…read morelocation because they had the earliest available appointment. Based on my experience, it was well worth the drive. I arrived 30 minutes early. I was sent a text message with a link to check-in when I arrived, so I checked in on my phone and went to the kiosk (which is on the left side of the entrance upon entering) to print out my ticket. They have a TV screen on the wall with a queue of ticket numbers, but they will announce your number when it's your turn over the intercom. The sound quality of the intercom isn't the best, so listen closely for your number. The waiting room is small, but thankfully it wasn't full. From my appointment time, it took about 20 minutes to be seen, and I was good to go after about 15 minutes. Essentially, my visit took only 35 minutes of my time. I spoke with two employees, and both were very pleasant. The gentleman who helped me update my social security card was very helpful and kind. He made sure to answer all my questions and advised me on how to proceed with my next steps. As other reviewers have stated, you MUST have an appointment. There are signs posted all over the office stating this. I highly suggest making an appointment online as it's the fastest and easiest method. As for parking, the parking lot is tiny. In the same plaza directly across from the office is a Mountain Mike's Pizza, which also has a row of parking. A majority of the parking spots directly in front of the office are handicap parking, so if you don't have a handicap placard, I suggest parking in the spots next to Mountain Mike's Pizza. Just be sure to enter from the main road because that is the only way you can enter that side of the parking lot.