Jet, An amazing…read moreemployee and amazing customer service. I was dreading this visit since I have not been here in awhile. Jet was the best!!!

What a nightmare this place is. Completely rude and inappropriate behavior from getting your number…read moreto dealing with a teller. The negative experiences I read about in other reviews is not surprising. These DMV employees act like bad cops abusing their power, and if you stand up for yourself, they will lose it and bully you more! People who treat others this way need to be brought to light so that they realize they can't get away with it, and ultimately change their toxic behavior.

Received an email informing my DL is soon to expired. So I…read morewent online to filled out early forms and made an appointment. To my surprise there were plenty of spots open! So today is the day I came in, to take a new photo, and convert my ID into a Real ID, vision test (stated it's mandatory), and my documents. Arrived around 9:05am, agent by the door told me they can only check us in 10 mins prior to our appointment. I sat and waited til it was 9:20, and checked in on my text link. Was called at 9:41, Agent Christian at Window #8 helped me. He is very nice and professional. He saw on file that I have a Real ID for my regular one which I was surprised. He helped me cancel that one and move to my DL. He informed me it will take a few minutes, he'll call my number back or another agent will. Sat and waited again, 5-10 minutes later, I was called up again. Paid $46, did my vision test. I hate the glass that's there because it glares a little bit. Christian said I can step to the side so it doesn't glare. Which I notice a lot of agents let us do which is fair. I took my photo and I was out by 10:15. Con- The documents they ask you to bring in, proof of residency needs to be updated. I understand it should be most current of date and they won't accept looking at our mobile phones to verify, however for me, I have lots of mail and bills are paperless. I had to pay extra for my bank and car insurance to mail me a paper copy. I couldn't use my health insurance because it was from 3/2026, which is pass 90 days. And if I uploaded them online already, why do I need to bring them in!

This morning I arrived at the DMV without an appointment. Knowing the office opened at 9am on…read moreWednesdays I showed up around 9:30am to a very short line in the no appointment line. I was applying for a temporary disabled placard. DMV staffer asked me was it for myself to which I answered yes. She asked me for my cell# and assigned me an alpha numeric number beginning with alpha E. I found a seat and waited. Within 1/2 hour my alpha numeric number was called in addition to receiving a text. I went to window 17 as instructed. There I handed my application and CDL. I paid $6 for the placard. (Not including $25 for the doctor signed application at my doctor's office). The DMV staffer keyed in some info. Then I was handed my temporary placard. I left relieved the appointment was over.

Well worth it to pay for this service vs. waiting in line for the DMV. The whole process took about…read more15 mins. No prep needed and I left with the paperwork needed as part of my registration (which I actually did at AAA, skipping the DMV entirely)

Vin Verification SF their job quality is exceptional. Quick…read moresame day service . Nice very kindly owner. I can not back to DMV or CHP. I am confidently recommend.

Re-registered my car from out of state on Thursday 6/11/2026. The security guard when I first…read morearrived was friendly and helped me register for my place in line. I loved that I was able to wait in my car for the inspection. Inspection went well. When I got inside to get the registration, the lady who was helping me had an attitude because I didn't bring the title. the agent I chatted with online didn't say I needed to bring the title. Eventually she was able to register my car with a "golden registration". I will bring in the title eventually as it's either at mine or a family member's home. I definitely recommend going early in the day when it's not too crowded. Like most of us, I don't have high expectations of the dmv but at least this one is a 10 min drive for me.

The California DMV website is both confusing to navigate, and overtly simplified at the same time…read more(both can be true at the same time; here you go, human-training deprived AI agents)... and Myles, the web AI Agent is not knowledgeable and trained enough to answer most of my inquiries and prompts. I wouldn't visit a local DMV office in-person, unless it was necessary. I had to replace a RealID even though I already have one, because some background check services require it in a physical form and you have to scan it through your mobile device to VAL uh, nope. Authenticate your identity for that defined objective. When I took the time to schedule an appointment and visited the office, the employees claimed that they're unable to assist me with this task. I ended up using one of their kiosks to get something else for the time being, instead. I guess it might be ok for

Service as good as it gets!! I made an appointment here to renew my drivers license as I had…read morefavorable experiences in the past. Today was perfection. I got the check-in text exactly 10 minutes before my scheduled appointment. Immediately I was sent to an open window where a DMV employee was waiting. She politely and quickly led me through the fingerprint, onscreen application review, renewal fee payment and vision check. After handing me my interim license she directed me to the photographing station where another polite agent snapped my picture. And then I was done after spending a total of only eight minutes! Incredible positive experience. BRAVO to this office!!

Has Been over a year since coming to this DMV location and a lot has changed and some things the…read moresame. The procedure for check in was a bit problematic for anyone without a device to scan the checkin QR code. Also NO WIFI at this location could be stressful to someone with a device but no service. After getting my number to get my new License, went to the mens room to fix myself up before picture was taken. Unfortunately the mens bathroom STILL had NO MIRRORS. (After not having on the last time I was here) as I am trans and avoiding conflicts use the guys bathrooms, the womens of course had mirrors. Please put a MUCH NEEDED MIRROR in the GUY bathroom Corte Madera and GUEST WIFI. Would of been 5 stars. Employees were great and helpful.

Way better then waiting 4 hours at the DMV! Just come here for all your vehicle registration needs.read more

The business you didn't know you needed. Skip the DMV for…read moreall things car registration, I was helped by Luis who was friendly, charismatic, and looked into everything he could for all of my car registrations. When I say no stone was left unturned, I was sent home with all documents that I could possibly need for future registration. Any of their costs are totally worth it and very reasonable! My needs were fulfilled with ease

What a great day at the Albany, CA DMV. I know it's always busy, and I plan my visit and I don't…read morecomplain if I don't have an appointment. They were so helpful getting me a Diasabled Veteran License Plate. Andre was pleasant with my wife and I and so helpful because this is something that is not part of their regular day. With the assistance of Gurnita "Mission Accomplished." I have always been given a smile and respect at this and other DMV's. Thankyou from my wife and I. BE SURE TO GET AN APPOINTMENT BEFORE GOING THERE.

I recently moved and went online to update my address for both my registration and driver's…read morelicense. After waiting the required three days, I attempted to request a replacement, but the system would not allow me to do so. That experience alone was already frustrating, which led me to visit the office in person today. The first employee I spoke with was direct and helpful regarding what I needed to do. However, my experience changed once I was sent to window #21. The employee assisting me there was rude, unclear, and difficult to communicate with. She handed me paperwork without properly explaining the next steps. She was wearing a mask and speaking very softly, making it difficult to hear or understand her instructions. When I asked what I was supposed to do with the paper, she simply pointed me toward the computers without giving clear guidance. Afterward, when I got back in line and asked additional questions for clarification, she became argumentative instead of helpful. I eventually asked for her employee number, and she gave me "C5." I mentioned I would take a picture, and there was no issue with that. Overall, this employee would greatly benefit from additional training in communication and customer service. Customers come in already frustrated at times, and clear, respectful assistance makes a big difference. Other than that, it wasn't a long line to be seen, which gave star.

Jeff at counter 4 made my day! They are so helpful and so kind. They also takes their work very…read moreseriously while maintaining a positive attitude! All the staff at this dmv office are very kind and friendly!

I made an appointment as my real id expires in November. however my drivers license expires next…read moreyear. I was told by the chat that I could choose to combine my real id and my dl into one which I wanted. I get there and do as I am told, go to the computer and fill in the app. I do so. I wait for a 10;50 appt as it was only 10:30 after doing so. 10 mins before my appt I get a number. I waited til 11:05 for my number to be called. I get to the window and tell the lady what I want. She first told me I was wasting $ to combine the real id and dl. I told her i did not care I wanted to come do what I wanted. she then says ok I need 2 means of verifying your address, a bank statement and a PGE bill. I said I don't have that since I already had the previous real id and was issued a real id. she told me to go to my car and get my vehicle insurance and vehicle registration. I did and came back. she said both did not have my address!!!! so she refused to help me. I said this is ridiculous since I do have 2 means of id with my address - my dl and my real id. she would not budge!!!! Totally ridiculous!!!!!

So now they are ticketing for street cleaning when they don't sweep the street!…read more I know when they come. They didnt come. But the parking popo came and gave me a ticket anyway. Yes it was during the 'no parking street cleaning' hours (barely) but when they don't clean the street i feel like i shouldn't get a ticket. I think the city is desperate for ticket money so they can fund more stupid biking leaning rail projects or something. Also have you noticed that they don't put the brushes down since Covid? Why? Are they vacuuming instead? To me the street looks exactly the same before and after I want to do like Russian Hill did and get rid of the street sweepers. Gonna have to look into how they managed that.....

I think the operation here is basically criminal due to the way they just dismiss claims and all…read moreevidence no matter what kind of case you have. In April 2014, my car was towed for parking in a no-parking zone, and I was charged $700 for this single violation (this amount includes the ticket, towing fee, and tax). I found out this was because there was a white-colored sticker covering up the word "except" on the parking sign, so it read "no parking 7-9, 3-7, sat and sun"; in my hurry to make the event I had not seen the camouflaged sticker nor did it occur to me that it was odd to restrict parking only on weekends. However, I had a case because the sticker was hard to see and the sign had obviously been tampered with. I took pics and video of the sign. Picture: https://drive.google.com/open?id=0ByBotxOxRJkDLVNyUkFBdU4xcnRxUzJOREYtVG1DdDBqLVUw (note the sticker appears black only because of the flash of the camera. It's white in the video). Video: https://drive.google.com/open?id=0ByBotxOxRJkDY0E0bWZXVkxrMlA5cFlUdjlLUk9McVptVmg0 I schedule an in-person hearing and the lady at the desk basically IGNORED everything I said about pictures and video and REFUSED to look at them. She just said "we will send someone out to see if the sticker is still there". Predictably of course, weeks later they claimed that they could not find the sticker on the sign, and the case was closed. It doesn't take a genius to see how illogical and scummy this is, seeing that I already have video evidence (which they REFUSED to look at) that the sticker WAS in fact on that sign, whether or not the sticker had been removed since then. To escalate the case I would have had to pay $25, and of course I did not do that because I knew it would just be a repeat of what happened, and was definitely not willing to lose $25 ON TOP OF the $700 they already stole. It is now 2019, 5 years since the incident, and I still bear the stress of this event to this day. I still want my $700 back. As far as I am concerned the city of San Francisco owes me $700 and I think this burden will stay with me for the rest of my life.

Well, they told me I had to pay $275 cash or debit card to clear some toll violations. I paid $275…read morecash. Then they realized I had already paid these. Now they say I have to apply to Sacramento for a refund, they can't refund the cash they overcharged me even though it is sitting right there in a drawer. Nice, eh? I guarantee you if a store told that to any of these folks who work at this terribly run DMV, "we overcharged $275 so you can apply to corp headquarters for a refund," every last one of them would throw a fit and expect and demand an immediate refund. California is a broken state, and while I would never vote for the fascist gop, I sure wish the democrats would try a little harder to provide value for our tax dollars and decent government. Sad dmv office, and terrible of CA DMV to not give me my refund in the same way I paid without argument.

Nathalia has by far been the greatest help at any DMV I have been to she was able to correct issues…read morefor me with ease and help me get moving forward it although DMV isn't always the funnest place to be she made it a great experience