Bought a used car, and the rules say it must be registered within ten days. Of course no appointments are available within that timeframe. So it was time to head to the DMV and queue up. Went at opening time to transfer the title and I waited - for about five minutes - before being efficiently served. I had initially planned to come later in the day and use their online "get in line" service, which I've heard is a good option. Efficient! Can we pause to ponder the cognitive dissonance of that concept, and its relevance to the dreaded DMV? Can't score an appointment? Go early, or go online to get in line. You may be pleasantly surprised! DMV.ca.gov is your friend. read more

If I could give zero stars, I would. After waiting almost 2.5 hours at the Daly City DMV, I was treated with complete disrespect. The agent at window 17 (who said his name was Israel) was rude, dismissive, and refused to help me. Instead of explaining anything, he sent me away with no guidance. When I asked for a supervisor, he called another employee from window 5 who was also aggressive and unprofessional. Both of them ignored my request for a supervisor. After following their instructions and coming back fully prepared, the same agent looked at me, skipped me on purpose, and then told me straight to my face that he did NOT want to help me. Absolutely unacceptable behavior. The only reason I got my process done was because another employee stepped in and actually treated me with respect. DMV Daly City seriously needs to do better. read more

Came in for a simple car registration renewal because the DMV website, kiosks, and phone system wouldn't process it. Already frustrating. I joined the online waitlist and waited over two hours. As my turn approached--third in line--the only employee handling registrations closed her window and walked away. Lunch? Break? No communication. No replacement for about 20 minutes. What made it worse was the atmosphere. I observed a nonchalant, chatty, and dismissive tone among staff. There was no sense of urgency, no ownership, and no acknowledgment that people had been waiting for hours. It feels like a status quo culture that has been passed from employee to employee--where inefficiency is normalized and accountability is absent. The lack of organization, empathy, and professionalism is unacceptable. The California DMV continues to deliver inadequate service to the public. Leadership has failed to provide efficient, quality service that respects people's time. read more

DMV - Daly City - The only employee handling registrations at Window 13 on 2/20/2026 between 2:00-2:30, closed her window and walked away. No replacement. - Departments of Motor Vehicles Near Me - Daly City, California

Charmaine at station 4 was extremely lazy and unhelpful. I brought two abstracts from Fastrak to register my car and was told by Charmaine that she couldn't accept them because they were associated with my temporary plate that came with the car from the dealer. She said they couldn't see that the corrections were associated with the current license plate. Went back to Fastrak today with Charmaine's instructions to have them reprint the abstracts with the correct license plate, only for Fastrak to tell me that they can't reprint them because they are auto generated based on the license plate they are associated with and that DMV absolutely does have the ability to look those up, but Charmaine likely did not want to. I ended up going to the San Francisco office where they were happy to help and immediately processed my request. They rolled their eyes when I told them I was turned away at Daly City and agreed that they just didn't want to manually look up the citations. Horrible customer service here and I would never come back to this office. read more

I'm still in line for my real ID pic writing this that's how much I wanted to get this out lol this place moves FAST on two conditions. IF YOU HAVE AN APPOINTMENT anddddd IF you read the website requirements for what paperwork you need to bring I you will literally be in and out. I uploaded my real id docs and did as much as I could online before my appointment date and printed my 2 proof of address bills ahead of time so I didn't forget and it totally paid off. By the time I got to the window I was done confirming, signing and paying within 5 minutes. The only real wait is for the picture line but either way I'm gonna be out in an hour because of how well this place is running. Good job everyone!! This place is only running this well because of the super solid staff they have running this place. And your efforts are greatly appreciated read more

If there is a hell, it's in a DMV. This is not to disparage the employees there, as my experience with them has been surprisingly satisfactory and almost pleasant. It's the bureaucracy and management of the establishment. The DMV in general, and especially this one, is ALWAYS crowded, both inside and the parking lot, meaning you usually need to find street parking and standing while waiting for your number to be called. I'd have suggesting coming right when they open to avoid the crowds, but everyone has that idea, meaning it's also busy. Even getting there early for your appointment is futile, as they'll force you back to the end of the line if you're over 5 min early to your appt (which was my and many others' experience). Expect to wait at least 1-2 hours (10min if you made an appointment, 30min if you haven't, and an hour for your number to be called afterwards). Speaking of that, I highly recommend making an appointment, and fill out the application beforehand to save time. And absolutely make sure to have ALL your documents in order (license, passport/birth cert), and two forms of residence, since if you're missing one or it's not filled out properly, you've gotta repeat the entire process over again. Lastly, it's pretty gross inside. Customers are disgruntled due to the wait and the lack of seating, so you're often not gonna be surrounded by the nicest people (or at least not in good moods). Even if you don't believe in covid restrictions, I'd suggest wearing a mask since everyone seems to cough up their lungs here (doesn't help that many of the customers are on the older side either). It might be worth your time (and peace of mind) to visit a DMV in a less populated area instead. read more

The lady at the beginning of the DMV, where people are there for appointments, was so unhelpful. I have never seen someone working in a job to help people be so unhelpful and unkind. Just straight up mean. She was so unprofessional. I came early, and she told me to wait, and then said I was late when I came back up to her. She turned her back when I was in the middle of asking her a question. When I asked if I could please have the written test, she made me feel like my reason wasn't valid and was just so unkind. Truly, I don't know how you allow such unkind people to work here. I was kind and respectful to them, and they treated me like I was inconvenienced, whereas her job was customer service. If you are thinking of going to this DMV, don't choose a different one; save yourself a headache. Thank you to the guy in the permit area who was truly helpful. read more

I went for my driving test and my examiner was very patient and friendly. It helped make the whole process less stressful, and I passed! Thank you Alberto, you're the goat read more

I went to take my test yesterday for behind the wheel and they said my permit expired I took my permit test in June and failed and took it again in December and failed and once more in February then passed so I wait the 6 months I had my driver instructor sign the paper and I go to the dmv and I wait from 9:30 and they say I can't take it since my permit expired so we talk to the supervisor her name was named Nancy I don't know the last name and she said if I retake the test I could take the behind the wheel test the next day so they next day comes by and I wake up early get to the dmv before it opens and they said I have to wait 6 months even though I waited it now I have to wait a year the supervisor or manager that said I have to wait another 6 months is the lady I provided in the photo please avoid this dmv I will try Redwood City next read more

DMV - Daly City - The supervisor or manager lady that said I have to wait another 6 months - Departments of Motor Vehicles Near Me - Daly City, California

I had an appointment to renew my license and I was in and out in 20 minutes. The staff were helpful and friendly. I was so impressed because I was ready to spend the afternoon there. Good job DMV. read more

Unprofessional. No one knows what they're doing. They can't even spell or read. I waited 2.5 hours to hand in my documents which were all clearly written correctly, just to find my title and registration in the mail spelled wrong. Of course, these people tried to blame me, but I have copies of my docs: Bill of Sale, Notice of Transfer, Original Title, Disability Placard Application, and my Driver's License. Everything was spelled correctly. The DMV clerk is just careless like everyone else here. They sent me to 3 different windows and told me to wait AGAIN! I spoke to the manager and she tried to blame me as well. Then when she was proven wrong, she downplayed the 45 minute wait! She lied and said it was 30 minutes but they don't realize the number is time stamped since they text it to you. Not surprising because no one knows what they're doing here. I've been here more than 45 minutes already waiting again for their mistake! So waited more than 3 hours just for the DMV people to get themselves together. Why do they move in slow motion. Why are they all so negative and miserable. I think it should be mandatory for the clerks to be able to read and spell. read more

Can we have DOGE look over DMV? Every time I come here the line gets longer, the wait time gets longer, less workers... read more

DMV - Daly City - Expect 1 hour wait. - Departments of Motor Vehicles Near Me - Daly City, California

Finally renewed my passport! Made an appointment here 3 weeks prior to renewing my passport and the process was so quick. Under 10 minutes and the lady who helped me was so sweet. Got me in and out in so quickly. There is limited parking but don't forget, there's also street parking! I'm just 3 weeks my new passport arrived back home. Definitely book your appointment here! read more

Only reason for coming today because I knew it would be quick and easy to replace my lost ID. As approaching window 16 I thought showing my Driver License would be more than enough to help replace my ID but received attitude when asking simple questions on why my ID wasn't enough. Instead I was told to come back with tons of verifications in order to do that when I was once told to just bring ID. I showed back up and was helped by another window which the worker happily helped me out and made it so easy as just a scan of my Driver License he was able to make experience a lot better. Not sure what Window 16's problem was but if you don't like helping people find another job read more

I applied for a REAL ID at the DMV website, uploaded all my documents online, and took the virtual test. However, I still had to make an appointment to bring in my documents and passport for verification and have my picture taken for the REAL ID. My appointment was at 2:10 pm, and I arrived at 2:05 pm to check in. After checking in, I had to wait for my number to be called, which was notified on my cellphone. I was in and out of the DMV in just 1 hour and 10 minutes, which isn't bad at all. The staff was great and did their jobs well. When I visited this DMV, it triggered a flood of memories. It was here that I took my driving test back in 1999, approximately 25 years ago. I highly recommend making an appointment online to reduce the time you spend waiting at the DMV. Good luck! read more

This is for 6/12/24 @3pm Wednesday window number 19 waited over 1:30'mins she didn't know how to proceed the current paper. I came here due to traffic time frame she doesn't give any shit because she didn't know how to do certain paper work. I have already double confirmed with different dmv. She pretended to be asking manager because I asked her to. She goes the mid back area she came out in 3 mins she said manager didn't approve.. lol you didn't even ask. She's short and I am way taller I saw her going in and just coming out. Very unhelpful unkind dmv location. Waste my taxes !!! Guess what exactly couple days later I brought same paper work to Vallejo location they approved me right at the spot no problem! Go to marine, Vallejo outside of Daly City/ SF area for any problem. You can also go in without appointments it's the best. read more

DMV - Daly City - Proof window 19 lady doesn't do her job. She's just wasting our tax money. - Departments of Motor Vehicles Near Me - Daly City, California

I'm not usually one to leave an angry review, but I was really disappointed with my visit today! I incurred a late fee on my car registration and chatted with a dmv agent online to discuss my options. They told me I can either go in person to discuss waving the late fee or send a request to Sacramento. They recommended going in person as the written request can take up to 30 days to be reviewed. As instructed, I go in person, and the agent helping me says that it's impossible for them to do anything about the late fee and that I have to mail in a request to Sacramento. I ask if I'll incur any additional charges with that extended timeframe, and they say no, but that the IRS may come after me for my delinquent payment. Now scared and feeling pressured, I end up paying for my registration and late fee there. I feel like fear tactics were used on me and the agent didn't listen to or care about my situation. I wouldn't be so upset but the agent I was talking to online said that they would be able to help me in person and then I was refused. The whole situation was a waste of time, but at least you're able to get in the dmv line online now ahead of time so I only ended up waiting 10 minutes there in person. read more

Despite reading some negative reviews, I went in without an appointment around 2:40pm (peak hours) and I waited in line. I used the "Get in Line" service 20 minutes before arriving G172 once I was in line they gave me a new ticket number G199, I waited around 35 minutes and the lady at the window was so amazing and helpful! She downgraded my realID application to a regular ID card and prevented me from paying the ID card fee again. Super happy, im sure other services have way longer wait times but my experience was a lot better than expected read more

Got here almost a hour early to check in for 9:00 appointment. Was told she could not check me in until 5 minutes before appointment. So waited inside and tried to check in 8:51 and was rudely told to get in line. The line which had 60+ people....left the office read more

5 stars for the lady who checked me in at 1225 for my 1230p, she was managing 2 lines and got me settled very quickly. Then waited about 20m to actually be seen which I always plan for. Went to window 5 and was helped by Laura - she was very helpful and kind and offered to call Sacramento to help me with my clean air decal issue (applied and sent check in but they denied me saying I'm ineligible even tho I shared on my app that my bumper was replaced due to an accident) and Laura is on the phone trying to help me as I've been calling DMV for days and when they call me back (many hours later) I'm not available. In line for vision test now and hopefully she is able to solve my decal issue. Even if Laura doesn't, the point if that she tried and offered to help..that's what matters - so thank you Laura! Oh btw, she even helped a Spanish speaking customer while helping me so even more kudos being multilingual abs so helpful. Keep it up. read more

It is a DMV, I don't think you can go above a 3 due to it being what it is. I can't imagine you'll spend less than two hours here. That said, here's some info on getting your Real ID. Do as much as you can online. For whatever you need at the DMV, first see if you can do it online. Submit the necessary Real ID documents, get your email verification. Schedule an appointment(they were over a month away), or go at 7:30 to get in line for the 8am opening. I got in line around 7:30 and was done before 9:30, with no appointment. There are still two lines. Check the photos others have posted. Left Line is for NO Appointment. Right Line is for Appointments. Bring your phone and show them the verification. Tell them your number, get a ticket Number(There are no paper tickets, you must have a phone, or have a way to write it down.) Even if you have an appointment you still get a "ticket" Number. If you have an appointment you can come a little early, but don't come too early since they won't be able to give you a number if you are too far from your timeslot. Your appointment is not to get processed by a time, so still expect a longer day. Your appointment is a time-slot to get a Number in a special line of Appointment people. You don't have to wait in the office. Your phone will get a text with your Number. You will get a following text when it is closer to your number being called. (I was 16, I got a text when they were at 8). You will also get a text with the window when your Number is called, but I recommend not waiting until then to go inside if you did choose to go wait in your car. Waiting was still the longest thing, but once my Number was called it went really quickly. I provided the physical documents that I had submitted online. I did the quick eye test, paid for renewal (they still accept Cash, but I went with Card) and I went and got a quick photo. All in all it was a very simple process and took as long as I expected it to take. I do not recommend going after they open. I was number 16, by the time I was called-on they were almost to number 100. If you must do this, definitely get your waiting Number and just go do something else. Do not forget your number, make sure you get the text. If you forget it and don't have the text to know your number they can issue you a new number, but you'll have lost your place. Plenty of the staff is quite nice. But they also have some REALLY rude people who are short with everyone. A tattooed older hispanic woman was working at the start to give out Numbers. She's shout "NUMBER!" to people, expecting their phone number. Zero care if they underststood her, heard her, didn't matter if the person was old and hard of hearing, that woman was always rude. Other employees doing the same job would ask what the person was there for, ask if they had their email verification, and ask for a phone number. Hopefully she's retiring soon because holy hell she is making her coworkers days even harder. If you have a relative going who is hard of hearing or not comfortable with text messages, please go with them. You also cannot guarantee to get someone who speaks another language, even though there are people who do speak other languages. There are no translation services. This poor old man did not understand how to work his own text messages, to him it seemed once they were no longer notifications he had no idea where they went. Eventually someone else stepped up because the rude worker was so useless and I believe they got him some help. The person who helped me was nice. Another woman I saw who was assisting a deaf man was also nice. I notice another reviewer calling out the young security guy with dreads, I also saw him being super helpful, actually explaining how the text messages work. read more

This morning I had an appointment at 8:30am. The purpose was to renew my Real ID and take the DMV knowledge test comprised of 25 questions. I arrived at 8:20am. There's a DMV staff person in front of the entrance. State your purpose. What time is your appointment. Did you complete the application online. Yes. I did. Luckily I had jotted down my online application confirmation # (which is not the appointment ID on the DMV email) and I showed it to her. Whew. She assigns me an alphanumeric number on a slip of paper. You know it's the number you have to listen for while you're seated inside. Once I find a seat I keep my ears and eyes open. My number is called prior to 8:30am. From when I go to window 20 to take the vision test and pay my $41 to window B for my photo to line 1 to take the online test to window 1, I'm finished by 9am. It might have been sooner but window 1 was understaffed. The one thing I observed is how brisk the DMV staff is. It wouldn't hurt if they showed more patience. English is a second language for many people coming to the DMV. When I left at 9am there were lines at both the no appointment line and the appointment line. BTW - I missed three questions and skipped one question. Passed. The test area is very noisy. Try to block it all out. read more

I know most of us can tell horror stories of having to go to the DMV. i have several bad experiences myself. Today I had a truly wonderful experience and I felt the need to leave a great review and give a shout out to the wonderful employees I had the pleasure of dealing with. I needed to renew my license in person. I filled out the application and uploaded the necessary documents to the online system ahead of the appointment. The gentleman who checked me in for my appointment (sorry I did not get any names...my bad...but he is a San Jose Sharks fan) was very welcoming and sweet. I don't have a cell phone so he wrote down my number in line for me. I was sitting for less than 5 minutes (my friend was still in the restroom) and my number was already called. Wow, great! Again, I did not get the gentleman's name, but he was at counter #6. So incredibly friendly and kind. I had made an error on my application but he quickly corrected it for me. Then a problem arose, I am blind in one eye and had to submit a form from my eye doctor documenting this. I had the document. Unfortunately, it expired on August 18th and it was now the 26th. I have a chronic health/pain condition that makes it difficult for me to function. I had already rescheduled my appointment 3 times prior but had to reschedule each time due to being unable to physically get to or handle sitting or standing at the DMV. I knew the form was only good for 6 months and it had been completed in February so I thought well I am still within the 6th month so it should be ok. Unfortunately, that was not the case it is 6 months from the date on the form so it was expired and I would have to get a new one. I was distraught because it had taken so much for me to even make it to this appointment today. I had to get a friend to drive me and come with me so she could help me in case I had trouble walking or any other health related issues. Appointments, in general are so hard for me to keep because I never know what state my body is going to be in on any given day and it is stressful when it is something that is time sensitive. Anyway, the nice gentleman said he would check with his supervisor to see if they could still accept the form. They could not, but I so appreciated that he even offered to see if it might be an option. And even though I have to go back, he gave me a temporary license already, which is vital for me because I really am dependent on myself. I don't have people who can always assist me when I need help. I could take my picture and he scheduled a new appointment for me to drop off the new form. That was fantastic as far as I am concerned. I know dropping off the form will take probably less than 20 minutes, if that, so that is ideal for me. Today I was out in less than 45 minutes and I am sure it would have been even faster but someone was holding up the photo line. And the female employee in photo line A was also super nice and kind. All three of the staff I had the pleasure of interacting with also wished me a happy early birthday because it is in a few days. All three of these individuals made what for me is a difficult experience to get through physically, very pleasant and non-stressful. I have immense appreciation and gratitude for their kindness and friendly demeanor. This DMV's customer service is on point as far as I am concerned. Big thank you to those lovely individuals! read more

I'm waiting in the line for the kiosk and saw this African American security gentleman with dreadlocks helping this elderly Asian man with understanding the kiosk better. We are all quick to complain, so I had to leave a good review when I saw somebody doing extra work they don't need to do. Two read more

This dmv is the most efficient location I had been so far. The dmv employees are helpful and not rude. I went as soon as it opened for a real id without an appointment and was done in a little over an hour. read more

COVID review. Came here to TRY to get my Real ID a few weeks back, but to no avail. This place was super disorganized with absolutely no communication from staff regarding wait times and policies. Furthermore, this DMV location does NOT follow or enforce social distancing protocols as lines are formed in a very small area (most folks were congregated in an area about 10 feet by 3 feet sidewalk) on just one side of the building. Lines were long and zig-zagged very close to others, definitely not 6 feet apart between people. Folks were about 3-4 feet apart from each other. Not good at all... I came here about an hour before closing, checking the DMV website prior. Sadly, the DMV website was inaccurate with its estimated wait time. A friend of mine who works for the DMV told me that if you're in line, you would get served -- but that wasn't the case. While I waited in line, there were some DMV workers that were haphazardly assisting folks, in a random fashion. By the time someone got to me, it was about near close, and that's when the workers decided to make an announcement saying that there would be no guarantee of entry without a number (I was unable to get a number). Meanwhile, me and everyone else were waiting patiently, with no communication until just when they were about to close. If they had made frequent announcements, then people would have not wasted their time waiting in line, knowing that they wouldn't be able to get in. Meh. I decided not to come back the next day, as I knew what a mess this DMV location was. Lack of communication and lack of social distanced queues/lines. Waste of time, disorganized, and potentially dangerous for your health. Avoid. Save your time and your health, and go to the SF DMV location instead. In SF DMV, not only were they able to assist me, they were much more organized and strictly followed social distancing protocols. read more

My wife and I drove from sac to dmv as she found an opening for a behind the wheel test. My wife hired a company to help her with getting her behind the wheel test. They were two cars behind in line. Her driver left momentarily to go to the bathroom. The dmv employee asked where he went, she told him, dmv took her paperwork and said make another appointment. What a jerk!!! It's just too bad. I wasn't there to give them a piece of my mind. read more

Okay, I recommend that you schedule for an appointment at any DMV. The 3 stars is for waiting for my number to be called - and then they skip 5 of us. My appointment was 1pm - arrived at 1250 pm and waited in line. Sat for 40 minutes and skipped my number. Went up to an employee as she was helping another person with her real ID . Three of us went up and said, oh our numbers were not called. The person that helped the 5 of us was very helpful and pleasant. However, what would had been a hour wait ended to be a 2 hours day at DMV. Left at 250 pm. read more

DMV - Daly City - They are at F105 and I am F119 - Departments of Motor Vehicles Near Me - Daly City, California

There are some seriously rude workers here. They act like they can't be bothered and forget that they're in a service industries. Maybe there are too many dumb people who show up and they get jaded from the daily dealings with stupidity... eye roll. So my license was about to expire and I figured I might as well get a realID. I thought doing everything online ahead of time would save myself some wait time. I popped in on a weekday around 12:30 and saw a long ass line of people waiting without an appointment and thought -- who the hell does that? Don't be that person. Unfortunately doing everything online ahead of time does not save you a whole lot of time. I was placed on a virtual line and was told to watch my phone -- aka no estimated wait time given... great. I guess that's better than standing in a physical line? It took about an hour before my virtual number was up and I was allowed inside. Once inside, it's like a crapshoot on what kinda personnel you'll get. Just my luck I get some very large angry woman who doesn't like repeating directions -- listen DMV staff: I know you're tired of giving the same instructions every day multiple times a day but it's been at least 15 years since I've been here so I have no idea which window or which line is where and for what. I'm sorry this is the only job you got where you can sit on your fat ass all day pushing paperwork but life isn't really that sad for you is it? Be prepared to go from one window to another for various reasons -- and don't forget the realID costs $35 -- technically I'm contributing to DMV paychecks. Before you leave, they'll have you stand in one last line where you'll be given a temporary license. Only took 7 days for my real license to arrive in the mail. Now here's the best part -- they don't give a shit about what you look like in your photo and you won't be able to retake another pic for about 20 years so hopefully your license doesn't look like you're out on parole. Would it kill them to have a mirror right next to the camera so you can see what you look like? Ugh... read more

DMV - Daly City - Virtual wait - Departments of Motor Vehicles Near Me - Daly City, California

Horrible office, Horrible people. They think they are entitled and treat u like ur an idiot. Everything is converting to online so they are less helpful than usual. This is a service oriented field without service oriented accountability. read more

Worst DMV in SF area. 4 hours in line . Bring food, blankets and sleep in the car. Why do people let ride on them? After 4 hours you have to be offered food and accommodation. Nonsense. read more

LONG WAIT TIME. Also pls read for a warning to those who are coming here for out of state car registrations!!! You will wait at least an hour even with an appointment. (Confirmed by others here at this DMV). 2:20pm Thursday appointment for out of state car registration. Got in appointment line (which was longer than non-appointment line -- person at front was taking one person from each line instead of prioritizing the appointment line). 10 min wait to the front where they told me I actually had to drive my car to a different location and wait to get my vehicle inspected first. (Would've been nice to know this before). 35 min wait at the car inspection line. I was first in line. 5 min to park car in a different location after inspection - Very small parking lot, 10 cars idling and circling around for spots. 15 min wait - 2nd time now in the appointment line which is 20 people long, and another 20 people in the non-appointment line. 3:15pm I finally get to the front of the line again. The guy tells me I'm too late for my appointment so I have to wait in line with the people who did not make an appointment. (!!!) I reason with him (nicely but firmly) and he gives me a "new appointment" for this time. 200 people - the number of people (sardines) waiting inside the DMV after I get in. 4:21pm is the time my number is actually called. 4:30pm I'm done. TWO hours. WITH an appointment. read more

No, you didn't read the rating incorrectly. And I'm talking about a Gov agency to boot. I lost my DL a few days ago and cringed because of the anticipation of getting replacement. Online, in advance within a 100 miles of my home were at least 90 days out. I did see the DMV takes "walk in's" the only issue being one my get there very early otherwise risk sitting for hours waiting for a service person. Not so at Daly City DMV which is about 15 minutes north of my house in Burlingame. They open at 7am. I arrived at 0 Dark 30. Even so there were 30 people in line. Several staff came out and did quick checks with us-- reason for visit, checking any required papers to ensure you weren't wasting your time etc. Amazing thing- they opened 10 minutes early. R u kidding me? I checked in for the duplicate and Real ID. What the heck the form is the same as just replacing the lost license. Do this form online before you go to DMV. Once called the whole process took only 20 minutes. The facility was clean as a whistle-/ every staff I spoke to were smiling and pleasant and all said "good morning." I know this is what we expect when we go into a brand name retailer such as a bank or CVS ( not always good) but you get it. I highly recommend this facility. read more

DMV - Daly City - Daly City DMV at 0 Dark 30 today. Darn, no Starbucks. Would have made it a "5" - Departments of Motor Vehicles Near Me - Daly City, California

The non-appointment line was faster than the appointment line. Got yelled at twice by two different employees. Once for going up when they said 9am. We were 9:10am. I forgot. They will also send you back for small reasons because they can't wait a second for you to write the date. They couldn't send us to wait inside and write the date inside? Really? Luckily the employee at the non-appointment line overheard and took care of us. At least 30 people in the non-appointment line went ahead of us. Never again. read more

I had a 10:10 appointment yesterday (Wednesday), but it took 2 hours before I was finished. all I needed was to renew my DL even though I already a Real ID. The 3 people that I interacted with pleasant and knew their jobs. However, I find the whole experience disconcerting. First of all the lines are not plainly marked as to who has an appointments and the walk-ins. I couldn't find anybody to ask and had to figure it out myself. An employee or security guard and clearly roped off areas would facilitate some of this confusion. What I find very disturbing is the whole sale cheating on the written portion that I observed while waiting for my photo to be taken. The applicant would be surrounded by friends and family guiding them on the answers that they couldn't understand or did not know. Even though the sign clearly state that applicants are not to be helped, this DMV office doesn't seem to care and allow this cheating to go on. These cheaters are a danger to others on the road if they are clueless about motor vehicle rules. This is an invitation for lawsuits against the State of California read more

Employees were super rude wouldn't even answer a question as to which line we needed to be in.

Everything went great ny appt except the bathroom Dirty. No paper. But then again people are pigs! read more

DMV - Daly City - Departments of Motor Vehicles Near Me - Daly City, California

Even if you filled out your application online, plan in spending 3 hours here. The employees are generally not very nice, and they speak to you like you're an idiot. If your English is lousy, bring someone with you that speaks fluent English. I see that the employees are not helpful to non-English speaking people there, as they believe that they are not required to provide translations. They also take terrible ID photos. I'm a dude, and my photo made me look like I was wearing lipstick. When you stand on the footmarker for your ID photo, start posing because they could take your picture before you're ready for it. Just bring your patience with you and stay calm. read more

DMV - Daly City - Departments of Motor Vehicles Near Me - Daly City, California

DMV during pandemic: Great experience at the DMV! (As long as you have low expectations of waiting for hours, lol). I wanted to get my REAL ID today. Pre-visit: *Letter was received from DMV *I completed an online application. Found I needed to show up in person to get Real ID. No appointments are being scheduled for this at this time. *Went to social media to find out which office was the most efficient and get other advice for my local DMV *I gathered current passport card, two documents for proof of residency, and SS. Day of Visit: 8:17a arrival. Queue was not long. Markers visible on the sidewalk for social distancing. 8:30a DMV verifying my business and if I had correct documents. 8:40a took temp and answered screening Q. You are not allowed near the door without getting a sticker confirming you passed screening. 8:45a received a queue number sent to cell phone and instructed to wait in car until I am number 1 or 2 in queue and then I could come to door 8:51a jumped from position 17 to 11 9:00a received a text to be in the main waiting area. Since I was at position 7 in queue they asked I wait until I'm at position 1. I just waited outside. 9:15a I reached position 1! Waiting area chairs positioned against the walls, spaced 6 feet apart. Markers on floor spaced 6' apart. 9:22a called to window, paid fee, took photo and received my temporary ID. 9:40a done! ~~~~~~~~~~~~~~ Observations: Behind the wheel Driving tests were happening! Plastic was removed from a seat and carried away by the assessor. Assessor was also wearing a face mask, face shield and gloves. Masks were enforced. I suggest you bring your own pen and hand sanitizer. Employees were always offering help if you looked lost or not standing where you were supposed to. Communication was very business (some people might construe as rude, but if you didn't take it personally, it was very efficient). read more

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The most awful place I have ever seen very rude employees and not really helpful look like they trying to put obstacle on your way if they could do and they are not hesitate to help they relative instead the regular people I was there to renew my drivers license after I waited 3 hours I got refused for stupid phone bill I had my car registration and I have naturalization citizenship document and they need it something like I am resident of San Francisco which I showed them some sign agreement when I bought my car my signature was underneath. They didn't accept it and after three hours waiting, I was refused then I went the next day. I bring everything and after three hours, I'll be refused because their tried to call reading systems down I've been refused when I went there in the morning I was waiting in the line for the people has no appointment and the guy was at the front checking the confirmations so I showed them the confirmation but but during check he was helping other people out of line and I object to him he say these are a family. I have to help them. I told him there is a lot of families in the line why they don't wait in the line. Looks like everybody else so looks like he didn't want it except and he just give me some nonsense answervery rude very rude. At least he has to look at my eyes when I'm talking to him so I'd recommend nobody goes there but some two Office is better. I don't say is very good so far I saw employees in DMV not really friendly people. read more