Bought a used car, and the rules say it must be registered within ten days. Of course no…read moreappointments are available within that timeframe. So it was time to head to the DMV and queue up. Went at opening time to transfer the title and I waited - for about five minutes - before being efficiently served. I had initially planned to come later in the day and use their online "get in line" service, which I've heard is a good option. Efficient! Can we pause to ponder the cognitive dissonance of that concept, and its relevance to the dreaded DMV? Can't score an appointment? Go early, or go online to get in line. You may be pleasantly surprised! DMV.ca.gov is your friend.

If I could give zero stars, I would…read more After waiting almost 2.5 hours at the Daly City DMV, I was treated with complete disrespect. The agent at window 17 (who said his name was Israel) was rude, dismissive, and refused to help me. Instead of explaining anything, he sent me away with no guidance. When I asked for a supervisor, he called another employee from window 5 who was also aggressive and unprofessional. Both of them ignored my request for a supervisor. After following their instructions and coming back fully prepared, the same agent looked at me, skipped me on purpose, and then told me straight to my face that he did NOT want to help me. Absolutely unacceptable behavior. The only reason I got my process done was because another employee stepped in and actually treated me with respect. DMV Daly City seriously needs to do better.

Jet, An amazing…read moreemployee and amazing customer service. I was dreading this visit since I have not been here in awhile. Jet was the best!!!

What a nightmare this place is. Completely rude and inappropriate behavior from getting your number…read moreto dealing with a teller. The negative experiences I read about in other reviews is not surprising. These DMV employees act like bad cops abusing their power, and if you stand up for yourself, they will lose it and bully you more! People who treat others this way need to be brought to light so that they realize they can't get away with it, and ultimately change their toxic behavior.

The business you didn't know you needed. Skip the DMV for…read moreall things car registration, I was helped by Luis who was friendly, charismatic, and looked into everything he could for all of my car registrations. When I say no stone was left unturned, I was sent home with all documents that I could possibly need for future registration. Any of their costs are totally worth it and very reasonable! My needs were fulfilled with ease

This place is a hidden gem that is super quick and friendly definitely a recommended place with…read moremost services dmv helps with but not all the heavy foot traffic you would expect at dmv also helps with insurance vedeem is super cool and very polite

8 AM: rain and hail. We had 20 people waiting outside getting soaked…read more At least let people go inside !!! Is give it negative points.

My 7-year-old son has a temporary disability that significantly limits his mobility. Our medical…read moreprovider completed the required DMV form (REG 195) to obtain a temporary disabled parking placard. When we submitted the form at the DMV office, we were turned away because staff insisted that my 7-year-old son must personally sign the document, even though the signature section includes an attestation under penalty of perjury. My wife explained that she is his legal guardian and that he is a minor who cannot legally attest to such a statement but was told the placard would not be issued unless he signed it himself. We are not willing to have a minor sign a legal attestation under penalty of perjury, which leaves him unable to receive the disabled parking placard he otherwise fully qualifies for. No other options were provided by DMV staff.

Well worth it to pay for this service vs. waiting in line for the DMV. The whole process took about…read more15 mins. No prep needed and I left with the paperwork needed as part of my registration (which I actually did at AAA, skipping the DMV entirely)

Vin Verification SF their job quality is exceptional. Quick…read moresame day service . Nice very kindly owner. I can not back to DMV or CHP. I am confidently recommend.

I came with no appointment, I needed the monthly sticker for my license plate as mine had faded all…read morethe way out. Although it was crowded, the line moved fairly quickly. The lady who helped me was nice enough. I explained my situation, I needed to show my registration, and she just gave me the sticker, no charge. Definitely one of my better DMV experiences!!! I actually think, because it was so busy, that might have helped me out because the whole process went rather quickly!!

Shout-out to the Oakland DMV! The front desk staff and the…read moreemployee at Window #4 were extremely nice and helpful. They were patient, understanding, and went above and beyond to assist me. This was one of the best DMV experiences I've ever had. Customer service like this makes a big difference.Thank you ！！！

If you want to deal with a driving test examiner who hates his job, makes you feel just how much he…read morehates his job, and seems entitled to patronize you, Corte Madera DMV is the place for you. Agent ID 18. There is absolutely no way leadership hasn't had complaints about this agent. Leadership needs to address this ASAP! My other experiences at this DMV have been OK, actually.

Wow for 3 hours just two window open at 10:40am open one more and now everything have to do by…read morescanning QR code when some people don't have smart phone some others don't know how to smart phone or use websites I was 6 min waiting to get a number when a lady come and say yo everyone to scan the QR code just thinking some people are going to need help from some worker to talk with a real people try to do everything electronic people coming from Novato to the renew registration because now Novato DMV don't do that for real so where all taxes going ???

Update: Dominic and David are the saving graces when it comes to this DMV! I completed the real ID…read moretwo more times in the office, and they discovered it was not being processed immediately. They made multiple phone calls to get to the bottom of it. ------------------------ This place is an absolute nightmare! I waited all day, along with several others, for my Real ID and made it through to the final step of taking the photo, as my driver's license was expiring. After six weeks of waiting, I called their office to find out they never processed my application. I was instructed to come back and re-initiate the process. When I got in line, I presented my receipt and all required information, yet they told me I had to obtain a number and start from scratch. The incompetence here is astounding! The manager today was unhelpful, stating that without proof of residence for my Real ID, I would need to return another day. I would rather endure a root canal than deal with this level of incompetence again!

Didn't expect to have such a pleasant experience. Very…read morehelpful. Wasn't a crazy mess like on the TV show.

Had to get a Real ID and renew my license and this location was super efficient! A month back, I…read morehad scheduled an appointment next week in Fairfield b/c I couldn't get anything closer or sooner. This office is 10min from my house so I thought I would see how long the wait was for non-appointments. To my surprise, I was in and out in 1 hour! Note: I filled out the application and uploaded my documents online, showed up 5 minutes before opening, and scanned the QR code for a line position the moment I got inside. Also, the lady at window #1 was both pleasant and helpful so I'm not sure why this place gets such a bad wrap! Go early, come prepared, follow directions, and be respectful for a smooth process.

I recently moved and went online to update my address for both my registration and driver's…read morelicense. After waiting the required three days, I attempted to request a replacement, but the system would not allow me to do so. That experience alone was already frustrating, which led me to visit the office in person today. The first employee I spoke with was direct and helpful regarding what I needed to do. However, my experience changed once I was sent to window #21. The employee assisting me there was rude, unclear, and difficult to communicate with. She handed me paperwork without properly explaining the next steps. She was wearing a mask and speaking very softly, making it difficult to hear or understand her instructions. When I asked what I was supposed to do with the paper, she simply pointed me toward the computers without giving clear guidance. Afterward, when I got back in line and asked additional questions for clarification, she became argumentative instead of helpful. I eventually asked for her employee number, and she gave me "C5." I mentioned I would take a picture, and there was no issue with that. Overall, this employee would greatly benefit from additional training in communication and customer service. Customers come in already frustrated at times, and clear, respectful assistance makes a big difference. Other than that, it wasn't a long line to be seen, which gave star.

I called around 12 AM needing help and Roberto answered right away. He was incredibly kind,…read morepatient, and genuinely helpful from the start. What stood out to me most was that he wasn't just trying to make money off a tow and he actually wanted to help me make the best decision possible. He even suggested an alternative option he thought might work better before towing, which I really appreciated. Everything he says on his Yelp page is completely true. He genuinely sounds like someone who cares about helping people and making sure they're okay, especially during stressful situations. He even asked me to follow up with him afterward, which shows how much he truly cares. You can tell he's just a genuinely good hearted person, and he absolutely deserves every great review on here. Thank you again, Roberto!

Roberto was great. He talked me through the logistics on my Tesla. I'm glad that I used him.read more