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    2 years ago

    Should probably fix the store hours because i tried calling and went to the address provided and it wasnt open

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    4 years ago

    I was locked out of my car and drva came to the rescue. They were fast and affordable.

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    4 years ago

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    DMV - Daly City

    DMV - Daly City

    (591 reviews)

    Bought a used car, and the rules say it must be registered within ten days. Of course no…read moreappointments are available within that timeframe. So it was time to head to the DMV and queue up. Went at opening time to transfer the title and I waited - for about five minutes - before being efficiently served. I had initially planned to come later in the day and use their online "get in line" service, which I've heard is a good option. Efficient! Can we pause to ponder the cognitive dissonance of that concept, and its relevance to the dreaded DMV? Can't score an appointment? Go early, or go online to get in line. You may be pleasantly surprised! DMV.ca.gov is your friend.

    If I could give zero stars, I would…read more After waiting almost 2.5 hours at the Daly City DMV, I was treated with complete disrespect. The agent at window 17 (who said his name was Israel) was rude, dismissive, and refused to help me. Instead of explaining anything, he sent me away with no guidance. When I asked for a supervisor, he called another employee from window 5 who was also aggressive and unprofessional. Both of them ignored my request for a supervisor. After following their instructions and coming back fully prepared, the same agent looked at me, skipped me on purpose, and then told me straight to my face that he did NOT want to help me. Absolutely unacceptable behavior. The only reason I got my process done was because another employee stepped in and actually treated me with respect. DMV Daly City seriously needs to do better.

    California Department of Motor Vehicles - C5

    California Department of Motor Vehicles

    (358 reviews)

    Had to get a Real ID and renew my license and this location was super efficient! A month back, I…read morehad scheduled an appointment next week in Fairfield b/c I couldn't get anything closer or sooner. This office is 10min from my house so I thought I would see how long the wait was for non-appointments. To my surprise, I was in and out in 1 hour! Note: I filled out the application and uploaded my documents online, showed up 5 minutes before opening, and scanned the QR code for a line position the moment I got inside. Also, the lady at window #1 was both pleasant and helpful so I'm not sure why this place gets such a bad wrap! Go early, come prepared, follow directions, and be respectful for a smooth process.

    I recently moved and went online to update my address for both my registration and driver's…read morelicense. After waiting the required three days, I attempted to request a replacement, but the system would not allow me to do so. That experience alone was already frustrating, which led me to visit the office in person today. The first employee I spoke with was direct and helpful regarding what I needed to do. However, my experience changed once I was sent to window #21. The employee assisting me there was rude, unclear, and difficult to communicate with. She handed me paperwork without properly explaining the next steps. She was wearing a mask and speaking very softly, making it difficult to hear or understand her instructions. When I asked what I was supposed to do with the paper, she simply pointed me toward the computers without giving clear guidance. Afterward, when I got back in line and asked additional questions for clarification, she became argumentative instead of helpful. I eventually asked for her employee number, and she gave me "C5." I mentioned I would take a picture, and there was no issue with that. Overall, this employee would greatly benefit from additional training in communication and customer service. Customers come in already frustrated at times, and clear, respectful assistance makes a big difference. Other than that, it wasn't a long line to be seen, which gave star.

    DRVA - roadsideassist - Updated May 2026

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