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    Alameda County Sherriff's Dept

    4.1 (10 reviews)

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    Review Highlights - Alameda County Sherriff's Dept

    So I told the sheriff over the phone that I'll call back and reconfirm if a civil standby is necessary or not.

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    Social Security Administration - signs at the entrance

    Social Security Administration

    2.9(72 reviews)
    2.3 km

    Sherry at window 4 is super sweet! Service was quick and easy. I had dropped off my forms Friday…read moreprior to get my name changed (due to marriage) and it was processed by Thursday. I had requested my original documents to not be mailed back to me, and instead to give me a call so I can pick it up in person. She did just that!

    My experience coming to was fine because I made an appointment several weeks before and I showed up…read moreon time. I only waited about five minutes. I also brought all the paperwork that I needed and I got that information from their website. However, I noticed that some of the personnel that work here were rude to some of the people waiting for service. Also, the people waiting should do their homework ahead of time and come prepare with their paperwork or documents. So I can understand how employees get frustrated, but also people get frustrated because many of them need to get the process done and they feel frustrated with the bureaucracy. with that said in the five minutes, I was there I heard many people complaining and also employees yelling at those people so overall, it was a stressful experience, even though my own transaction was very fast and easy because I came prepared. My recommendation is for you to make an appointment and also review carefully the requirements that are posted on their website so that once you are at your appointment, you can have a fast and productive experience. also, I saw several signs that say that appointments are REQUIRED. Also, some of the disturbances I witnessed were because people who did not have appointments or were missing documentation but were very insistent which then became a yelling match between them and the SSN employee! Another suggestion is to be patient. This is the Social Security office which is a government facility, and this type of thing can be slow and bureaucratic. This is how it is, so be patient, come prepared, and make sure to have an appointment.

    Photos
    Social Security Administration - SSN signage

    SSN signage

    Social Security Administration - Come before they open and wait outside

    Come before they open and wait outside

    Social Security Administration - Social Security Office on Southland Dr. Hayward

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    Social Security Office on Southland Dr. Hayward

    Hayward DMV

    Hayward DMV

    3.2(10 reviews)
    2.0 km

    I usually try my best to avoid the DMV, and this experience reminded me why…read more My dad recently tried to go in on his own, and unfortunately had a really frustrating experience right from the start. The front desk employee--who has been there for years--was very rude and dismissive. I understand that staff deal with a lot of people who may not have the right paperwork or may not be tech-savvy, but that doesn't excuse the lack of patience or basic courtesy. My dad was told he needed to scan a QR code outside to check in. He tried to explain that he didn't know how to do that, but instead of helping, he was told to "just use your camera and scan it." He ended up taking a photo of the code and was understandably confused. Even the security guard wasn't much help. Frustrated, he left without getting anything done. Luckily, I was on spring break and able to go back with him. When we arrived, he immediately recognized the same front desk employee. We managed to check in properly and waited about an hour. While sitting there, I couldn't help but notice how she spoke to other confused customers--it was honestly hard to watch. I get that the job can be repetitive and frustrating, but many people coming in genuinely need help, especially older individuals. That said, I want to highlight someone who completely turned the experience around: Armaan. Armaan was incredibly kind, patient, and helpful. He took the time to clearly explain everything my dad needed to do, made sure we had all the correct paperwork, and even double-checked with a coworker to ensure everything was done right. His professionalism and attitude made a huge difference. This was the first genuinely positive experience I've ever had at the DMV. If it weren't for Armaan, we likely would have had to come back--and I honestly don't know how that would have gone. 5 stars for Armaan--he deserves recognition for going above and beyond.

    Made an appointment over a month ago only for the system to "crash"…read more Lady at the counter was not helpful Didn't offer any solutions at all Complete waste of time

    Photos
    Hayward DMV
    Hayward DMV
    Hayward DMV

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    Social Security - 10/14/2025

    Social Security

    3.8(36 reviews)
    7.7 km

    Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition

    This was my first time at a Social Security office, and I drove 40 minutes to the San Leandro…read morelocation because they had the earliest available appointment. Based on my experience, it was well worth the drive. I arrived 30 minutes early. I was sent a text message with a link to check-in when I arrived, so I checked in on my phone and went to the kiosk (which is on the left side of the entrance upon entering) to print out my ticket. They have a TV screen on the wall with a queue of ticket numbers, but they will announce your number when it's your turn over the intercom. The sound quality of the intercom isn't the best, so listen closely for your number. The waiting room is small, but thankfully it wasn't full. From my appointment time, it took about 20 minutes to be seen, and I was good to go after about 15 minutes. Essentially, my visit took only 35 minutes of my time. I spoke with two employees, and both were very pleasant. The gentleman who helped me update my social security card was very helpful and kind. He made sure to answer all my questions and advised me on how to proceed with my next steps. As other reviewers have stated, you MUST have an appointment. There are signs posted all over the office stating this. I highly suggest making an appointment online as it's the fastest and easiest method. As for parking, the parking lot is tiny. In the same plaza directly across from the office is a Mountain Mike's Pizza, which also has a row of parking. A majority of the parking spots directly in front of the office are handicap parking, so if you don't have a handicap placard, I suggest parking in the spots next to Mountain Mike's Pizza. Just be sure to enter from the main road because that is the only way you can enter that side of the parking lot.

    Photos
    Social Security - Line up before 9 am

    Line up before 9 am

    Social Security - 3.16.2023 taking care of business!

    3.16.2023 taking care of business!

    Social Security

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    Hayward Hall of Justice  - run down entrance to the building

    Hayward Hall of Justice

    2.4(91 reviews)
    1.9 km

    I am not sure if this is the best place, as I couldn't find the actual probation office in Yelp,…read morebut this is who this review is meant for, specifically Mrs. Martinez i have been on probation most of my life, and it has always seemed as though it's just there to get you caught up again and again, instead of trying to understand the individual and why they (in my case) keep getting into trouble . Mrs. Martinez is different; she actually cares about what is going on in your life that has led you to her and really pulls out all the stops and options to help you be successful not only in completing your probation successfully but also in your life inso making it possible to stay off of probation in the future. She has gotten me into counseling (something I never thought was even an option or that I needed or would be helpful , but it was, for understanding why I make some of these bad choices, understanding what triggers me and how to deal with those triggers ) instead of a rehab treatment I didn't need and would have gotten me let go of my current job, due to all the required check ins and meetings i would need to attend . she also helped me to get back on my feet with temoarary houseing until together we found affordable perminate houseing keeping my family the entire time. All probation officers dealing with troubled individuals should have this approach instead of setting you up to fail to keep you in the system and money flowing through the jails. If all probation iofficers handeled certin cases like this I truly belive crime would be down and we lives could be saved.

    The clerks in Family Law here are great. Very efficient and helpful in every encounter. If only all…read moregovernment offices were run this well!

    Photos
    Hayward Hall of Justice  - The area where you file your case. To start line up at window 1 to get a number.

    The area where you file your case. To start line up at window 1 to get a number.

    Hayward Hall of Justice
    Hayward Hall of Justice  - If your not an attorney you want to pull D... Wait for it... Ticket! A "D" ticket!

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    If your not an attorney you want to pull D... Wait for it... Ticket! A "D" ticket!

    Alameda County Sherriff's Dept - publicservicesgovt - Updated May 2026

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