Family law issue:…read more Office j.n. (I know you can't use full names on yelp) was amazing. Mother to my child had forgot to pick up our son for the third time. I went to the Police Department and he was there to speak with me. I told him exactly what was going on. He read the whole court order. He attempted to reach out to the mother of my child. Everything he did was professional and very smooth. I hope his supervisor sees this comment and he gets some credit. He deserves it. Again I 100% appreciate all of the help. I hope I do not need it again but if I do you will be who I am contacting. Chris

This review is specifically for Sergeant Matt Kroutil for his humiliating and low behavior,…read moremean-spirited personality and ill mindedset. It was a small thing that turned into an issue that deserve serious questioning on the morality and ethics of Sargent Matthew Kroutil. Here the plaintiff has no intention to comment about Mr. Kroutil's ethics or professionalism as a police officer and as a supervisor, but here is the story and what happened on 08/20/2026. 3 or 4 weeks ago, my wife's vehicle parked along the street curb right in front of my house for an extended period of time, some neighbor reported, so the police came in to tell my wife to move it. The police knocked the door and initially we talked at the door. I admitted the problem, and told the police officers that I knew the problem and I had reminded my wife multiple times to move it, but for some reason it could not be started some time ago. I also promised the police officers we would call in AAA to try to start the vehicle. If it could be started, we would change battery; if could not be started, we would just donate it. I also mentioned by the way in low voice that there was another vehicle on the other side of the street which had parked there even longer. The response of the old experienced police officer was surprising and embarrassing. He intentionally and repetitively raised his voice so loud that it looked to me he wanted my neighbor to hear:" You are saying your neighbor is parking there also, I will talk to your neighbor later." He repeated that multiple times in loud voice even when we moved together to my drive way and to the street. I was so embarrassed that I had to stop him:" Stop, I don't care any more!" Then I left and went back to my house. This old police officer was experienced enough to know the consequences of that. It seemed to me that he was trying to stir tensions and disputes among neighbors, and if I am considered a whistleblower, then he was trying to expose me as the whistleblower. Not acceptable to me. Today after 3 weeks I decided to call the Pleasanton Police department trying to make a suggestion or advice about the misconduct of this police officer. I said clearly in the call several times: it is not a complaint, or report about anyone, rather it is a suggestion or advice worth paying attention to in future services and law enforcement. So Pleasanton City department arranged Sargent Matt Kroutil (Batch #281) to give me a call back. Sergeant Kroutil did call shortly, but in less than 1 minute into the call, right after saying hi and greetings and self introduction, he said something like "hold on" and then transferred my phone call to Pleasanton Garbage services, which kept me waiting for over 28 minutes before I realized that I was tricked. During that time, I called Pleasanton Police Department Hotline using another cell phone and let the people on the phone hear the repeated robot audio: it was all about Pleasanton Garbage Services, repeated time after times, for 28 minutes before I hang up. I also recorded some of the audio as evidence. Afterwards I hanged up realizing Mr. Kroutil was fooling. The phone call started at 10:04AM and ended at 10:34AM. It could be longer had I not realized it was a scam. The behavior of Sargent Kroutil (Batch 281) is a grand misconduct and a sign of lack of sincerity in serving the people or facing the problems, especially as a mid level police officer who were assigned to handle civic complaints or suggestions or advice. I strongly feel obliged to file a formal report about him in view that he is a police supervisor. Mean-spirited and ill-minded things like this should not have happened to a sargent. Transferring my phone to Pleasanton Garbage Services and keeping me waiting for 28+ minutes before I realized it was a scam is truly angering.

Useless--not capable of de-escalating a situation They give advice and when the victim follows…read moresaid advice--nothing is done and---as usual--zero backing. They continue to disappoint and empower the ppl harassing/threatening the innocent.

Officer Gabriel Williams, who was off duty at the time, collided with my mother's vehicle and…read moreproceeded to behave in an aggressive, disrespectful, and deeply inappropriate manner. He used racially charged and vulgar language toward her, repeatedly called her "stupid," and referred to her using profane and derogatory terms, including the "B-word." He assumed she was driving illegally without any basis and attempted to intimidate her by loudly identifying himself as a police officer, clapping his hands aggressively, and escalating the situation. A woman who identified herself as his girlfriend and who stated she was also an officer from Danville who was also off duty, arrived on the scene and was witnessed telling Officer Williams to calm down due to his erratic behavior. They both later provided false information to CHP about who was at fault for the accident. After researching we could only find her last name has the letters BAN in it. This kind of conduct is unacceptable, especially from someone entrusted with upholding the law. Officer Williams' actions were not only unprofessional but dangerous and discriminatory. Behavior like this undermines public trust and raises serious concerns about his fitness to serve as a law enforcement officer

I had no Idea there is a Alameda County Court House in Dublin . Until I was called to Jury Duty…read morethere . This Court House does Criminal Trials . When I arrived there , I was pleased to find there's Plenty of Free Parking . When entering the Court House you have to go thru Security Screening and Metal Detectors . So leave your Gats and Shanks in your Car !!!! I had to leave my Anke and Shoulder Rig in the Car didn't want to Freak out the Sheriffs at the Screening Station LoL!!!

Nice new building. 5151 and 5149 are the same building. Its time for me to go through the metal…read moredetector and I'm told to remove my hoop earrings. For what though? Don't you know how hard these are to put back in, with no mirror?! Well I'm here to pay a citation and they have one traffic clerk. How annoying. I stand and wait. My feet hurt from standing so long. It's finally my turn. Let's do better people.

I started getting a lot bug bites and was able to save samples of insects that were biting me using…read moresome clear tape and a glass jar. I submitted a request online and I was contacted via phone in a day or two. I was able to work with Alex, who then scheduled an appointment for a free specimen pick up and inspection. They were helpful in answering my questions regarding my situation. Alex arrived within the specified time window, used shoe covers per my preference, and even checked one of the insulation areas/attic to check for any possible bird or rat activity, since I suspected bird mites were the culprit. He also placed sticky traps in the room that was affected, in case more samples could be checked. About 1-2 days after the inspection, Alex confirmed what bugs were identified based on the samples: bird mites carpet beetle, and booklouse. I scheduled a return inspection since I captured more samples in a jar, and to get the sticky traps checked one more time before I reach out to pest control to ensure nothing else can be the culprit(s) behind my bug bites. I really appreciate the services provided by Alameda County and Alex, as it is really helpful to me during this stressful time.

Needs to be shut down ASAP…read more This agency told me they no longer capture animals or do any intervention at all. The only thing they do is offer "suggestions." The same type you get on ChatGPT. They refused to come to my neighborhood where there is a Racoon infestation and my dogs are getting frequently attacked. Shame! Shut it down!

I was greeted right away by the security guard and lady taking my temperature…read more They both told me what the lines were for and answered all my questions. I got inside when thin 10 min. I had to use the Kiosks. When I couldn't figure it out the lady taking my temperature helped me out! What a wonderful day. Thanks DMV employees.

This is the worst and I mean worst experience I have ever had with any (back east) tag agency,(west…read morecoast) Department of Motor Vehicles or any business for that matter. I did exactly as I was instructed by the clerk at the window, after getting a number and then waiting all day to be called. I know when dealing with any public service office, expect to be there all day; that's not where the problem lies. I followed the instructions given to the "T". I had two vehicles needing to be registered this week, one successful not a problem. My second vehicle, I paid all the fees and what have you to register said vehicle; the clerk told me not all you have to do is smog and you'll get your plates, I even said what a relief. After dealing with them all week, finally it'll be over. I get here at 4:20, because last week at 4:30 they locked the doors; no one in and off you stepped out regardless of your number being called or not; you wouldn't be allowed back in. So at 4:20 I entered the building I asked, whom I later found out is the manager; if I could go move my car and still get back in. Response was definitely a smart @$$ response, as long as the doors not locked. I walked up to the window where they give you the number (without waiting in line, just to ask) I just finished getting my smog I was told I can get my plates today. She glanced over my paperwork, and said should be able to; as long as it cleared with smog. I left to go park my car, because I had parked right in front of the doors. When I came back in (now it's 4:26PM) I asked the manager so will I get my pastes she said you have to wait in line, only a few people ahead of me. No big deal; I thought. At 4:33 my turn to get a number, I'm told I need a vehicle inspection; done here at the DMV . I said I know I just had to do it with my other car earlier in the week, but the didn't say I had to do the van. The same smart @$$ manager lady, tells me well I don't know who told you what but there closed for the day, they stop at 4:30PM. I told her, but I was here; no one told me if have to get the inspection on the van too. Instead of waiting in this line for a number, and moving the van to find a park I could've pulled string the building and got the inspection done. She then gave me the coldest ( do I look like I care/ I don't GAF) I have never felt so robbed, so waisted. I'm a businessman, very professional; cross the T and dot the I type. I have a customer expecting the van to be delivered this Friday, for a road trip their family had planned cross country. I will not be able to deliver, for the first time ever; for the lamest of lame excuses/ reasons ever. Then they told me come back Monday. I asked if they could make an exception, or could I speak with a supervisor. This being when I found out the old crusty ashy lady with the bad molded weave, was the manager. I will drive across the state to another DMV before ever coming here again. I was told not to come to this DMV in particular; I wish I'd have listened, or even read a couple of the yelp comments about this location beforehand. All they want to do is go home, I understand it's Friday evening and the weekends almost here; almost being the key word. Why is that the most gross people are always in management. I am a manager myself, I don't just build rapport to fake a common ground; I genuinely care and I put myself in who ever it may be shoes. This lady and this DMV. I only feel resolved knowing God don't like ugly, knowing you reap what you sow, GWNARF eye for and eye, and the 10 fold the only reason I'll be able to sleep tonight. I know I shouldn't say, shouldn't do uggghhhhhh!!!!!!! Sad

Last week I was pulled over by Sergeant Macdonald for not having a properly displayed license…read moreplate. I pulled over safely and I had my driver's license ready but my insurance and registration were on the back of the plate because I am a car dealer. Sergeant Macdonald was very respectful and thorough with her inspection of my vehicle and credentials. The reason why I went out of my way to write this review is that I feel like police officers in general probably don't get recognition by the public. I want Sergeant Macdonald and her department to know she is doing a great job!

Got an accident and am currently still waiting on the police to arrive when it's literally been an…read morehour and a half and we've called them 9 times. Said it was because of shift change which is literally no excuse for a police department. 5 different police officers have driven past us and we've even waved them down. What a joke. Fuck LPD

the corruption is beyond tax payers imagination they are lying to judges and prosecutors and…read morefabricating evidence they are doing this daily

I contacted the DA's office in search of data and research about Proposition 47 within SF County,…read moreand everyone was very responsive and helpful. However, majority of my experience was with Alex Bastian (DAT), who was very personable and always impeccable with his words.

If it weren't for for the bravery and professionalism of the men and women of the San Francisco…read moreFire Department's Fire Station 21, I might be homeless right now. Two weeks ago, I was getting ready to take a shower when I smelled wood burning. It was a beautiful Saturday afternoon, so I figured my neighbors were barbecuing. While I was waiting for the water to heat up, I looked out the bathroom window and watched the clouds rush by, as I often do on windy days. Mesmerized by how windy it was, I didn't immediately notice that the clouds were too dark to be clouds. I put two and two together, threw my clothes on, and ran to the living room. It had been a clear day when I had entered the bathroom, but it was dark now. Smoke was billowing from the back of the house three buildings down, and I could see the flames. I went to get my phone, but before I could find it, I heard sirens. I ran down the hallway and started banging on my roommates' doors. I didn't know who was around, but I wanted to make sure that I woke up anyone who might be napping. Only one of my roommates was home, and I told him there was a fire upwind of us and he should get his stuff ready in case we needed to evacuate. We both ran to the living room. The flames were much higher now, and I was amazed at how quickly the fire had moved from the first floor to the second floor. My roommate was taking pictures, and I was trying to figure out what I should take with me if we had to evacuate. I was about to put my roommate's dog in its carrier and look for the leash when I saw the first firefighter. Before they had gotten hoses or any personnel into the backyard, here was this guy on the roof with a handheld circular saw. He immediately began sawing a rectangular hole in the roof above the kitchen. I can't accurately explain how dangerous this looked. Besides being weighed down by all this equipment on a steeply pitched roof, he was directly above the part of the house that was on fire. There wasn't yet any water on the fire, and it was a minute or so before another firefighter appeared on the rooftop to help his colleague, who was almost done cutting his hole. And when he was finished, he was on the short side of the roof. There was maybe four feet of slanted roof to stand on. On one side was the hole he had just cut and the fire beneath it; on the other side was a thirty-five-foot drop and the burning side of the building. If you've spent any time in San Francisco, you know how close the buildings are to one another. There are no easements; most times, each building is literally leaning against the buildings on either side of it. And in my neighborhood, all of the buildings are wooden. My building is more than 100 years old, and although it survived the 1906 earthquake, I have no idea whether there were any fires in my neighborhood at that time. It was fire that did most of the destruction 105 years ago. The wind was blowing hard in our direction, and there were embers flying every which way from the burning building. Many of my neighbors were in their backyards watching the fire. I opened the side window and yelled down to the woman who had been standing with her hand over her mouth for five minutes. Literally. Just standing, watching, unsure of what to do. I asked her whether she saw anything burning on our roof or the roofs of the two buildings between where I live and the fire. She said she didn't, and I asked her to let me know if she did. I wanted to go outside, but I still didn't know what I would take with me. I figured I would be able to see it if the fire began to spread, and I told myself that if a second building caught on fire we needed to get out. The firefighters quickly got the fire under control. They had the hoses trained on the fire, and soon, firefighters with oxygen tanks appeared inside the building on both floors. They broke out all the windows and systematically put the fire out. It was amazing how the fire had gotten into so many places. Wherever there was smoke coming from the wall, a firefighter would break it open with an ax, and a flame would billow out. Then, someone with a hose would extinguish the flame. By the time the fire was out, one first-floor room was completely gone, and the kitchens on both floors had no more walls. I could literally see through the building. No one was injured in the fire. None of the residents had been home when it started. It was really sad to see the firefighters tear the house apart, but having seen how quickly the flames had multiplied, I knew that their priority after rescuing people was to ensure that the fire didn't spread to other buildings. I'm so glad I live fewer than two blocks from this fire station. The sirens have never really bothered me, and this is also where I vote! Thank you, San Francisco Fire Department. This is the second time I've seen you put out a fire in my neighborhood, and both times, you acted quickly.

These guys just saved my arse! I was locked out of my condo and they were kind enough to come over…read moreand lend me a ladder to climb through my window. Of course, they checked my ID to be sure I wasn't a clever thief. I can only imagine how hard they must work to tackle serious stuff like fires. Thanks so much guys. Be safe out there!!