Zero stars. I discussed details on a Friday with Luis and i asked for paperwork to confirm. After asking for the paperwork multiple times and agreeing on the details, Luis finally emailed me the contract on Monday (the plan was to leave in 6 days). One hour later he said he changed his mind and good luck with the move. Im a single mother with a small child who had to plan a huge move from Ct to FL. After we negotiated a price, a day for the move and I explained to him that I had to plan plane tickets and transporting my car arrangements all around the move out date- he cancelled an hour after finally sending me paperwork. Also wanted the total payment upfront. What a heartless, horrible and unprofessional person. Karma will catch up with you, Luis. read more

Our move was within Norwalk. Luis' crew was fast, efficient, professional, and friendly. The service was fairly priced. I would recommend Moscoso Moving highly. read more

This is the second time I've used Luis and his team to move in CT. This time he packed my old apartment as well as moving my stuff. Luis and team are prompt, polite, and work fast. I had a seven-week-old baby and no time to pack and Luis made sure everything got moved, carefully wrapped and boxed the items, did a great job packing, and his pricing was more than fair. I wouldn't consider moving again without calling Luis--he made a stressful situation much more bearable. Highly recommended. read more

Reliable, fair prices. They move me twice and took their time and good care of my furniture. I moved contents of a one bedroom 30 miles away and then had another move of a bedroom set from NYC to an assisted living apt. in CT. read more

Moscoso Moving came to our rescue when the moving company we hired cancelled on us on the day of our move (an hour into our scheduled appointment). After calling company after company, we found a listing for Moscoso Moving and they were able to fit us in before another appointment and help us move that day! When they arrived, they went right to work and moved us into our new home quickly and with no hassle. I would recommend their services to anyone looking for a company that goes above and beyond to help their customers! read more

We just hired Moscoso Moving for the second time and we are even more pleased than we were the first time. There are always going to be challenges while moving; in this instance the door to our loading dock wouldn't open enough for the truck to enter. Luis and his crew handled it professionally, working around the problem seamlessly, despite the fact that it made their job much more difficult. They move quick, and handle everything with care. We couldn't be more happy with their service and highly recommend them again! read more

Moscoso Moving - Best moving company around. Thanks Luis! - Movers Near Me

Found Moscoso Moving on Yelp after exhausting my search to find a decent quote from 'bigger name' movers. I am so so so so grateful that I turned to fellow yelpers, because of all of you I had a wonderful, seamless and (uncharacteristic for a move) enjoyable experience. Luis and his team worked efficiently and all of my heavy furniture was moved without a scratch. We worked out a price that was much lower than those 'big name' companies and they were worth every penny. On top of all of that, they were all so courteous. I very much enjoyed chatting with them while they worked. I will be recommending them to all my friends that will be moving. To make a long story short........USE MOSCOSO MOVING! You will not be disappointed. read more

I recently used the Moscoso moving team to move my belongings from one side of Norwalk to the other. I selected them exclusively based on the Yelp review. We had 5 guys, two trucks and 200 boxes plus furniture to move. The guys did a great job, and really worked very hard to make sure nothing was damaged, including either house. T The owner is a reasonable businessman providing fair pricing, and flexible scheduling. While I would not say they are absolutely the cheapest you can find, the other moving companies i got quotes from would not provide me a firm and fix quote. I was a big fan of the no surprise pricing we were able to agree, so I was able to have piece of mind, as my box count grew between the date of the quote, and the date of the move. I even added a fridge to the move and the guys never questioned it, and moved it with out any complaints or extra cost. While I had a minor damaged item in the move, the owner was very responsive to my complaint and we were able to find a very fair compromise with no effort on my part. He stood behind his work, that of his team, and did right by me. He won allot of points on character and fairness in his treatment of my situation. Considering the amount of stuff we had, this was a very positive experience, and I would recommend them to anyone who asked me. read more

The crew was amazing!! They packed and moved me quickly and carefully. I would recommend Moscoso moving to anyone looking to move. They do it right! read more

As you can read from the numerous 5-star reviews, you can book with confidence that Luis will go out of his way to make sure your moving experience is as stress-free as it can possibly be. We have moved six times in the past 10 years, and none of the moving companies can match the direct and hand-on service that Luis provides. A big part of the Yelp community is supporting small business owners and praising the ones that do you right. Luis exceeded expectations and provided superior customer service from beginning to end. His customer focus mentality shined with every interaction with him. It's very clear that he is passionate about his job and business, and Luis made us feel like our satisfaction was his #1 priority throughout the entire process. He's the one who came for my in-home estimate, the one who I had all my interactions with, and was present and actively helped pack and move our 3BR house's worth of stuff. We texted numerous times leading up to the move and his attitude was always centered around making sure we were at ease and satisfied with the level of service he provided. He set a flat price for the job and there were no tricks or games played to try and get us to pay more, like many other movers try to pull. A true honest, hard-working professional! Not only did Luis give us a great price on the full house move, but when I reached out to see if I could add on packing services less than a week before our scheduled move date, Luis worked with me and also gave me a solid price. His team of 5 packers/movers arrived on time, and worked tirelessly and efficiently. Not a single glass was broken! I was nervous having someone pack all our belongings based on friends' horror stories, but Luis and his team did a fantastic job. They put together all our furniture they took apart (two beds and a crib) and the total time to unload into our 4BR house was under 3 hours. He even told us to reach out afterwards if we discovered any issues. I've never had a mover care that much about our happiness and you can't put a dollar amount on the highest level of service Luis provides. The best, most stress-free move we have ever had! If you want direct communication with an honest, respectful and responsive owner, who also shows up on your actual move date to not only manage but also to physical move your stuff, then look no further than Luis and Moscoso Moving. read more

Please read this carefully before making a decision. We were moving from a 2 bedroom in Norwalk to a 2 bedroom in NYC and requested flat rate quotes from 3 movers. We engaged Moscoso even though they weren't the cheapest because Luis came over to survey the apartment. We liked that and signed him up a month before the actual move. We fixed the move date for Tuesday Aug1 2017. After Luis looked at our stuff and apartment he said that he will come at around 8am on Aug1 and we should be at the new apartment by 12 on Aug1. Based on this I booked service elevators from 8-12 and from 12-5pm in consultation with him. From here the experience went downhill. Two days before the move, Luis called us to inform that he would be collecting our stuff a day sooner, on Jul31 and that we could leave just a few personal items that he will collect on Aug1. His reasoning was that we might encourage tee traffic in NYC and this was we would be able to leave for the city fairly early in the morning. However, the real reason for this was that he had taken up 1-2 additional jobs for the same day and he was trying to move them all together! We found this out later. Anyhow, this was an unreasonable request but after much back and forth with the building management (service elevator), we agreed. On Jul31, we packed most of the heavy stuff (there was a power outage to we left the rest for next day). On Aug1, Luis and his crew came back for the rest at 8am. We loaded everything else and they left from Norwalk at 10am. When they were driving off, I confirmed with them that they are heading to the city and we will see them in a short while and that we will be right behind them in our car. Luis replied in affirmative. We reached our new apartment at 11:30. We waited for Luis till 3pm. I tried calling his cell a dozen times, left frantic messages, but got no response. It was a frustrating wait because we were without any furniture and our 3yr old was very uncomfortable sleeping on the wooden floor! The building had another move and they weren't sure if they could give me an extension past 5pm on the service elevator. Around 3:30pm, Luis called me back and informed me that they were moving someone else too so they will be there by around 4pm! By this point I was very angry, but I kept my calm and asked him to hurry. They reached at 4:30pm, after a 5 hour wait. To my relief, the building let us move our stuff till 7pm. We were done by 7:30pm. We have moved 5 times in the last 7 years but so far this move had been one of the worst experiences. We were asked to make unreasonable concessions and we agreed to them. That day, we were so tired and we were mindful that the 3 person crew must be tired from moving 2-3 apartments - so despite the bad experience we gave them a generous tip and thought we will put this behind us and not give any review at all. But, it got worse from here. The back of a tv table was broken, the top of a bamboo storage basket was broken too. Most importantly, a bag full of our expensive coats and other valuables was missing. We called Luis and asked him to look into it. Apparently, he called 2 other individuals whose houses he had moved that day but it wasn't with them. When they were unloading our truck I spotted something inside that wasn't ours so it is entirely possible that our box got mixed up with someone else. My husband went back to our old apartment to ensure that we had not left it there. At this stage, we decided that it was too much and we need to record our experience properly, so it can be helpful for others. The only good thing about the experience was that his crew was respectful and cheerful. But, I would rather have a grumpy and rude crew that doesn't misplace my stuff and sticks to agreed upon timelines. Very disappointed. Wish I could give negative stars! read more

From start to finish Luis and his guys are fantastic! Luis provided a fair quote for the job and was always easy to get a response from. Typically moving is very stressful but not if Luis takes care of it! Thanks ! read more

Luis and his assistant were great. I bought a new 8 ft sectional at Anthropology and since it 50% off, it was " cash and carry". I needed 2 other couches removed to make room for the new couch. I was extremely happy that Luis was able to move everything in just a few short hours. He wrapped my new couch very carefully and even with a downpour during the move there not one drop of water. Call Luis and his team-he helps make moving so much easier. read more

I had Luis to help me move from Connecticut to New York over the weekend. I highly recommend Luis and their crew! They run a family business and I really appreciate the flat rate pricing, professional approach to the process (estimate, quote, deliver), and that how they handled a stressful move in day really well! My building in New York, like many others, are extremely hectic and difficult when it comes to moves. All along the way, Moscoso was able to provide insurance proofs, were very accomodating to changes and limits of move in times, and respected the window we had for the elevator. On the day of the move, it turns out many two other apartments on the same floor were also moving (talking about NY craziness) and they totally overran into our time slot in a very unprofessional way. The Moscoso crew had to wait on the street curb for a long time, but they tried to deal with what they could and worked with the building and the other moving companies to eventually have us situated. Now we have a two bedroom apartment fully moved from one place to another and I'm very happy. I would totally recommend these guys for everyone near the CT / NY region! read more

I was one of the first to give Moscoso a 5-star rating when they first helped me move a year and a half ago. Since then I've recommended Louis to a lot to work colleagues and his business has grown significantly. But it seems it's grown beyond his control. I called him a month ago. He picked up and we arranged a moving date for the house my fiancé and I bought. But he insisted on doing a walk through of our apartment for an estimate and then stopped returning our calls when we tried to set it up. We haven't heard from him in weeks and it's now 2 weeks until our closing date. I'm really disappointed to say this after the positive and cost effective experience we had the first time. But I can no longer recommend these guys. read more

Luis and his helper did a great job with my small move, in spite of bad weather and a broken down truck.

Luis and his team were terrific. They moved me from my 2 bedroom in norwalk to a studio in manhattan. They were reliable, quick, and careful with all of my possessions. This was easily my best moving experience. If you're looking for a company that genuinely cares about your things and getting them where they need to go, look no further :) Thanks Luis! read more

Luis and his team did a great job of moving us from Astoria to SoNo. We moved from a second floor walkup to a second floor walk up with a twisted staircase up to a loft and they did a fantastic job. One star off for our particle board furniture not surviving the move, but apparently it's not supposed to :/ When we got to SoNo, a third mover materialized to make the job go quicker, and Luis even drilled my taken apart bed back together for me. Would definitely use again :) read more

Working with Moscoso and Luis was a great experience this past weekend. My husband and I were moving out of a downtown Stamford apartment to a house in Norwalk. Luis and his crew really took the time to wrap every single piece of furniture to ensure nothing would be broken in transport. Granted, it took a long time for this to all happen, but we are glad they took extra precaution rather than not at all. Once we got to our house they brought everything in quickly and set it up just how we wanted. I really liked that it was a flat rate, too, because then we weren't watching the clock anxiously over how long everything was taking. They helped make our move pretty seamless. Thank you, guys! read more

They helped me load my pod to move across the country and were super nice and did a great job loading the Pod! They were flexible about working with me on Sunday and were really quick! Super pleasant to work with and even helped me dispose of a bookcase that was falling apart. I'd highly recommend them if you are looking for movers in Norwalk. read more

DO NOT USE these people For moving EVER ... I arranged for them To move me this evening and they FORGOT and never showed up !!!!! Did not even get a call ! I was told to call to remind them ( first red flag) and only got the VM which was full. I called many many times. Worst service ever - if I could have given no stars I would have. If you want a good moving company go somewhere else ! read more

Luis and his crew were amazing! If you're looking for a reliable and professional moving company at a great price, Moscoso Moving company is for you. read more

Luis and his team handled our move out on one of the worst days of weather ever recorded and didn't complain once. They are consummate professionals who stand by their work... most of all, they are a pleasure to work with. Moving is incredibly stressful... they made our actual move simple and a painless as possible. Many, many thanks, and huge thumbs up from us! read more

Very confident, professional and no gimmicks. Thank you Luis and Team!!

I've used Luis and his company twice now for moves and each time, they've done a great job! I moved out of state the first time and even with the chaos of the inner city, both moves were smooth! And also so quick, much more than anticipated! So grateful to Luis and his team! read more

Luis and his crew are great! Used them to transport a piano. Fair pricing, easy to deal with and prompt communication.

I'm moving from Stamford to the Hartford area and they were not willing to work with me. They said they need to come and see the space first, but unfortunately I won't be in Stamford the rest of the week for them to come by. I have used movers multiple times before and I have never heard of such a thing. It was clear that they were only looking for jobs in the Norwalk surrounding area. read more

Luis and his team saved my life. When my other movers backed out, they agreed to do my interstate move with less than 24 hours notice and did a fabulous job. Highly recommended. read more

Had a wonderful experience with Luis, Ivan, and Dwayne. I hired them for a large 1bd move with two stops in CT before heading into Queens and up to the 6th floor. Their quote was similar to other, larger companies I solicited, but I chose to go with a local small business instead. All three guys were eminently professional: they were quick but careful, polite but funny. They navigated the city streets of NYC perfectly, and they were thankful that I could help them a little bit. As this was part three of our move from Atlanta into NYC, they were by far the best movers we had, and the best I've ever used. I would recommend them highly to friends and family and hope you'll call for a quote today. read more

We used Moscoso to move from Norwalk, CT to Westchester, NY back in March and could not have asked for a better team. Luis and his guys were great even after running into some issues due to our new building requiring last minute paperwork as well as a large snow storm the night before. They managed to pack up and move our apartment within a few hours and it was done professionally and with care. I would recommend them to anyone! read more

Luis was a pleasure to work with - he and his crew worked tirelessly on a very rainy summer day with high humidity and periods of intense rainfall. Luis took his time during the walk-through to make sure the estimate was accurate. Despite the inclement weather and extra time needed to pack all of our belongings, he kept to his word with the estimate, which was very fair. They went beyond what they needed to and everything was packed expertly. Thank you, Robert - I know you were so diligent with all of our dishes and kitchen items! I recommend Moscoso for anyone moving in the area who wants to deal with an honest and hard-working team. Thank you for making our moving day that much smoother! read more

Spoke with them on a Tuesday and set up an appointment for an in home estimate to be done that following Thursday at 2pm. As a mother of a nine month old with a very full schedule who is in the middle of closing on a house, dealing with different vendors and contractors for various inspections which have me running all over the place, along with packing up an apartment all while still taking care of my other day to day responsibilities, I value my time and I make it a point to keep my appointments and to plan out my days accordingly. With that being said- I blocked off time to be at my home for them to show up and do this estimate- and no one showed up. No phone call, no email, no text. In fact, when I called I didn't even get someone to answer the phone. To me, if you cant be counted on to stick to your word for something as simple as coming to give a quote, moving day would most likely be a disaster. We will take our business elsewhere. read more

I cannot say good enough about this moving company, they text me one hour before to confirm exact time of arrival. Once they arrived, very nice and professional. They wrapped every piece of my furnitures !!! They even helped me position furnitures couple different ways. I cannot say more than enough good words about them. Highly highly recommend ! read more

Luis and his team were outstanding -- great attitude and lots of fun. I had a complicated move -- two pickup points in NY, drop-off in Norwalk, moving heavy stuff between rooms, moving and reinstalling a heavy bedroom mirror and even a drop-off at the recycling center. They quickly reassembled bedroom furniture, wrapped everything and moved boxes to where they were needed, including the basement. They were fast, courteous, careful and would not take a break even when we offered to bring in sandwiches and Pizza. Very competitive price and I would definitely use them again. read more

Louis and his crew did a fantastic job moving my family from Westport to Wilton. The guys packed up everything from the old house and unpacked it at our new place. The move included china, lots of glassware, beds, sofas, closets full of clothes, and so much more. The crew was careful with our things and got the move done quicker then we expected. It even rained the morning of our move but it didn't delay the move and nothing got wet! Thanks Louis! read more

Very professional. I wasn't sure how much stuff I was going to be moving out of storage and how much time I would need...they were extremely flexible and helpful working under those conditions...they saved the day!! read more

Moscoso Moving - unprofessional and its practices potentially illegal/fraudulent (Formal complaints filed with Federal Motor Carrier Safety Administration and Connecticut Department of Consumer Protection). I used Moscoso Moving for my interstate move from CT (apartment) to NH (storage) on 6/7/2016, and below is what happened: - Louis (the owner of the moving company) showed up 2 hours late, after multiple reminder calls - Only 1 mover (Louis) showed up, though the contract clearly states 2 movers (which I believe is a breach of contract) - Louis did not fill in the list of inventory at all, other than writing "full move" (fully inventorying all items is legally required for interstate move, which I later found out) - Louis left the site in CT a few hours later than originally planned, which prevented me from accompanying him to NH storage site, given my appointment in the late afternoon (which was communicated to him when we set up the original appointment) - Louis dropped off my items at the NH storage firm and signed the document before the receiver at NH storage firm finished inspecting/inventorying all items - When it turned out multiple items including a TV set (original price: $200), sofa bed (original price: $700), and a flat screen TV (original price: $600) were damaged, he refused to take responsibility and offered the following, after multiple phone calls and negotiations: o If he can have the TV back, which will cost ~$400 to ship from NH to CT, he will file an insurance claim to his insurance company, and pay me back the replacement cost of $50 for the TV. Since he will not cover the shipping cost, basically he is telling me to pay $400 to get $50 and take the loss of $350, not to mention the TV originally cost $600. Lack of professionalism, breach of contract, illegal practice, and lack of standard customer service procedures are all evidences that I believe Moscoso Moving Company needs to be properly investigated by Federal Motor Carrier Safety Administration and Connecticut Department of Consumer Protection, and I have filed the formal complaints with these federal and state agencies. It is up to you to decide which moving company to use, and I sincerely hope no one has to go through this pain. Moving itself is painful enough. read more

This moving company was great - they definitely had the lowest prices, showed up on time, let me know when they were starting the clock (they get paid by the hour), and hustled to get our move done quickly. They were all nice people and even put our ping pong table back together for us. They really all went above and beyond, and I'd use them again in a second. Also, they have a cleaning service that can come to your previous place and clean it all up! We will definitely use them again. read more

Lewis just moved us 2 weeks ago and he and his crew were phenomenal. I cannot say enough good things about the work they did. Several pieces of our furniture weighed nearly 800lbs. The "boys" wrapped every piece of furniture and glass within minutes, literally. Last time we did it ourselves the wrapping, took us days. Lewis insisted that his guys wrap. And man, were we glad we listened. Not only that, but he is a hell of a nice guy, his crew is respectful and professional. Top it all off, his price was more than fair, and he'll beat the competition. Call him, you'll be pissed if you don't. read more

Luis and his team of two other guys were awesome! They helped take the stress out of our 2BR move 40min away to New York. The guys were very personable and respectful of our stuff. We already had boxes pre-packed, and it took about 2 hours to load the truck at our condo and about 2.5 to unload in the new high rise apt building. Luis's no-pressure walk-through was very accurate about time (and they were punctual on moving day), and the price was very reasonable. Thanks again! read more