From the first transaction (assigning me a parking space instead of a storage space) to the last…read moretransaction (raising my rate more than 35% just because) has been one of the worst experiences I have had with a vendor. Yes, some of the local folks (when they were at the facility) were helpful, but the company in general is a disaster to deal with! From extra insurance, to who's lock you use, and the list goes on. Not to mention, not the cleanest or tightest storage unit in the world! If you are looking for public storage, look elsewhere!

Price goes up every three months TOTALLY ridiculous to pay almost $200 for a 5×10. We have two…read morebrand new storage places opening here in Waxhaw, wait till they open if you can.

Highly recommended! Both Jordan and Crystal were very effective in answering any of my many…read morequestions I had. Very personable and professional folks at this location! NO KIOSK! Thanks again y'all for your assistance!

This place sucks. Prepaid a few months using a credit card for auto payments. After a few months…read morethey raised the monthly fee by 40% and added a $1 late fee because they didn't realize it was on auto pay. Beware!

Very good customer service from Steve. Smooth process getting a Unit and the grounds are easy to…read morenavigate. Very clean and lots of units to choose from. I reached out very late last night and Steve answered my questions which I saw first thing in the morning. I believe the prices are comparable. I wanted a climate controlled unit and happy with the selection of this facility.

This place is a "hidden gem!"…read more We cannot say enough about how welcoming, friendly, and accommodating Steve is! While planning our move from West to East Coast, we encountered countless issues in trying to reserve (and/or pay for) a storage unit. All our troubles stopped the minute we spoke with Steve! Such a great experience! We also had the opportunity to meet Mitch. He too wanted to ensure our needs were met and everything went smoothly. It has been a pleasure doing business with Steve and Mitch. Without question, we would recommend those searching for a storage place, stop by or call. Over the years, I've worked with several storage facilities and regardless of which coast Steve and Mitch are by far top notch!

First rented a climate controlled unit back on 2019 for our move from GA. We then rented another…read moreunit for my MIL when she moved to be near us. Now we are needing storage again, to include parking. This is the cleanest place EVER and the staff are warm and friendly and know how to listen to what the customer needs. It's not a chain storage facility at all. The manager keeps the facility very clean. Even the restrooms are so nice and clean.It is a gated property which makes us feel safe storing there. Local is the best. No thanks to the bug infested and non present staff at other big box facilities.

What an asset to our community. I had to rent a lot to store my JEEP. The process to secure my…read morespace was seamless. Staff was extremely friendly, promptly followed up on my request and made it happen! They have a computerized gate accessed by personal code both upon entering and leaving the facility in addition to cameras; this makes me feel safe that my property is secure. They were up front about all cost, and even pro-rated the month since I didn't start the first. Extremely professional. I will be recommending their service to others.

My husband and I are very please with Advantage Stor-N-More. The owner Adam is extremely helpful…read moreand quick at responding to my texts. The facility was clean and secure, and accessing our belonging is a breeze. We highly recommend it for anyone in need of reliable storage solution.

We booked movers for a time sensitive situation who ultimately took a deposit then cancelled. Our…read moreonly option was to rent a U-Haul and do it ourselves. When we showed up to pick up the truck, Curtis Martin made it a great experience. Kudos for the great customer service! Much needed on such an emotional day for my family.

I would give this company zero stars if I could. Do not trust them with your belongings or your…read morefamily's move. My family was being relocated for renovations so they moved us out and back in. My apartment paid for the move and I truly believe they took advantage of that and could care less about the residents being we didn't pay ourselves. The move out seemed okay but this was my experience at move in. They took all of our large items apart when leaving but completely failed to put them back together at move-in. Worse, they lost the hardware and slats to my bed and broke a leg on the frame.They also completely lost the hardware from my brand-new baby crib that had never even been used. On top of the damage, we are missing multiple critical boxes and items: Bathroom box: Our ONLY bathroom box containing our shower curtains, rugs, picture frame and other essentials. Kitchen items: A box with our dish drying rack, oven mitts, and some pantry foods. Kids' items: A foldable toy chest filled with old and some brand-new toys my kids just received for their birthdays the month we moved. To make matters worse, the company is lying to dodge accountability. They claim we told the crew not to assemble the furniture. I wasn't even present, and my husband was at work, only arriving at the tail end of the move after coming to get the apartment keys. When he immediately noticed items were missing and questioned the movers, they claimed they would "check the truck and storage." My husband even had to point out that they were bringing in random items that belonged to other neighbors because the crew was so disorganized. When we filled out the damage form, they simply stated that their "crew records show everything was returned and nothing was damaged," and told us "there is nothing they can do." They are unprofessional, completely unaccountable, and left my family missing essential household items and toys for my children. I understand if I said our tvs and electronics and things like that were all messed up but these are small daily items and hardware for our beds so we can sleep comfortably. AVOID THIS COMPANY AT ALL COST!

From the first contact, Moving Ahead Services was professional and personable…read more The mover Brian and Yawan arrived on time, worked nonstop for 3 hours and were professional yet very friendly. It was worth hiring them to unload a 23 ft trailer in 3 hrs after a cross country move.

My initial experience with this storage facility was okay; however, my opinion changed due to the…read morerepeated phone calls and pressure to leave a review. Within approximately two months, my monthly storage rate increased from $140 to $200, which was a significant and unexpected increase. I was also repeatedly encouraged to leave a review and was told that, as a favor, a fee for one month would be waived in connection with providing a review. Given the timing of the rate increase and the continued pressure to submit a review, the entire experience left me very uncomfortable. The facility itself is clean and well maintained, but the tactics used to obtain customer reviews felt excessive and unprofessional. Customers should be able to leave feedback voluntarily without repeated phone calls, pressure, or feeling as though their rates or fees could somehow be connected to whether they provide a review. Unfortunately, what started as an acceptable experience ended on a very disappointing note.

All good things about my experience at Bee Safe Storage in Pineville--especially thanks to Miss…read moreRoslyn. Her customer service is absolutely top-notch. From the moment I checked in, she made me feel like more than just a customer--she makes you feel like family. She was incredibly thorough and professional when walking me through the setup process, and I felt completely at ease leaving both my personal information and my belongings in her care. What really stood out, though, was how personal she made the experience. When I came back the very next day to drop off another load, she saw me in passing and called me by name. That level of attention and warmth is rare and speaks volumes. Miss Roslyn is kind, patient, and clearly takes pride in what she does. It's more than just a job to her, and it shows. I truly appreciate how she went above and beyond to make the entire process smooth and welcoming. Highly recommend Bee Safe Storage--and if you get to work with Miss Roslyn, you're in GREAT hands.