As a long time tenant (15 years) with multiple units, I am done with this place! The buildings are…read moreliterally falling down; ceilings falling on stored items, inadequate roof, rotting facia and soffits allowing rodents free access, and a security gate that no longer functions. I pay rent (which is frequently rising) and should expect a secure environment in which to store my belongings. Additionally, I have provided proof of insurance coverage and the company insists on billing for insurance they provide. This is a fraud on the consumer and must be addressed! David N. Monroe, NC

The manager is dishonest and insulting!…read more On July 3rd, she put a red pad lock on an empty storage unit and claimed that it had not been vacated and charged us for an extra month! I insisted that she remove the lock and prove that the unit was not empty. She refused with the ludicrous statement that she could tell it was not empty by the sound it made when she knocked on the door. She then blatantly insulted me by stating that my family was nothing but trouble. I was then harassed DAILY with phone calls, emails, and duplicate invoices. I contacted the corporate office and was assured that the matter would be resolved and received a verbal apology for the manager's poor behavior. The phone calls, emails, and invoices then ceased, so I believed the matter to finally be resolved. A year later I receive a collection notice indicating that American Store and Lock will ruin my credit if I don't pay a bill that I don't owe. Protect what you've worked so hard to achieve and use a different storage facility!

The nicest people I've ever met. If you need a storage unit I highly recommend them!!!!!read more

Safehaven Storage has the best rates in town. The easy drive up access to my unit, makes it easy…read morefor loading and unloading items and there is 24/7 availability. Safehaven Storage is the only storage place that I'll use.

they say they're climate controled, they aren't , they have rats in the units, told them my light…read moredidn't work they did nothing about it, would not put my stuff here