I had a great experience. I had Dalton from one store and Tonya from another assisting me as the…read moreonline app did not work correctly. They both went above and beyond to ensure that I got the unit that I had reserved online and made sure everything was a smooth transition. Tonya actually walked me through opening the gate told me where my unit was located and if I had any additional questions that I could ask her both of them were friendly and professional. My unit was clean when I opened it up and it was a great value, it fit within my budget. Thank you for a great experience.

Terrible experience here. BUYER BEWARE! I moved in on July 4th, as this was the only storage…read morefacility open that day and I was coming in from out of state. Somehow Public Storage forces you to buy a lock when you move in. Even if you already have one. But the website says it will refund the fee if you turn the lock in unused. After I opened the unit, I brought the lock to the office immediately and handed it to the attendant. However, I never received the refund, nor credit to my account. I asked them to look into this no less than 4 times in recent months. The answer was always "I need to email corporate so they can look into this." As of the end of November, still no refund. To make matters worse, when I opened my unit, I could see the entire right side of the unit had some kind of water exposure at some point. All of the contents I had on the right side of the unit were ruined. When I picked up several boxes, water poured out from the box. Even closed plastic tubs and containers somehow had water sloshing inside. The stench of mildew and/or mold was undeniable and unbearable. ENOUGH ALREADY. I moved out and went up the street to Extra Space Storage, which is where I should have gone to begin with.

The manager is dishonest and insulting!…read more On July 3rd, she put a red pad lock on an empty storage unit and claimed that it had not been vacated and charged us for an extra month! I insisted that she remove the lock and prove that the unit was not empty. She refused with the ludicrous statement that she could tell it was not empty by the sound it made when she knocked on the door. She then blatantly insulted me by stating that my family was nothing but trouble. I was then harassed DAILY with phone calls, emails, and duplicate invoices. I contacted the corporate office and was assured that the matter would be resolved and received a verbal apology for the manager's poor behavior. The phone calls, emails, and invoices then ceased, so I believed the matter to finally be resolved. A year later I receive a collection notice indicating that American Store and Lock will ruin my credit if I don't pay a bill that I don't owe. Protect what you've worked so hard to achieve and use a different storage facility!

From the owner: American Lock & Store on Skyway Dr. offers Monroe self storage for homes & businesses. Find climate…read morecontrol, vehicle storage & moving supplies. Rent online or visit near Fox's Alley!

The nicest people I've ever met. If you need a storage unit I highly recommend them!!!!!read more

Safehaven Storage has the best rates in town. The easy drive up access to my unit, makes it easy…read morefor loading and unloading items and there is 24/7 availability. Safehaven Storage is the only storage place that I'll use.

they say they're climate controled, they aren't , they have rats in the units, told them my light…read moredidn't work they did nothing about it, would not put my stuff here

Shout out to David!! Had such an amazing experience setting up a storage space at ExtraSpace…read moreStorage! My water heater sprung a leak and I was forced to move my entire home into boxes. David was BEYOND helpful! He was patient and answered all of my questions. He also gave me a tour of the facility as well as honest recommendations to help me meet my needs. Considering everything I was dealing with, he went out of his way to make everything feel a bit less chaotic. Give that man a raise!

Chris and the staff always happy to help out and answer questions. I've used various storage units…read moreconstantly since 2007. I've been at this facility for five years and as happy as I am to move out... they have been the best experience by far! Highly recommend!