I wish I could give this moving company NO STARS! Whatever you do, do not use them. They will quote…read moreyou one price and the charge another., they broke my bed and delivered someone else's items to my house. The guys that move are lazy and rude. This is an unprofessional company located in the hood and their storage is a big warehouse, don't believe me check BBB... They steal people's things that use their "storage". Spend the money and get real movers and save yourself the headache.

If you value your belongings at all, do not use this company. You are rolling the dice and gambling…read morethat nothing will get damaged, because if it does, you're out of luck. Read and heed the bad reviews (except that one lady, who gave a 1 star and a good review, ignore her) I've moved a lot (12 times in total) and have used many different movers. The worst of them all was Principle. First, they severely underbid the job sending two men with no relief for what would be a 14 hour day. Second, when damage was discovered and reported, they refused to own up to it, avoiding all phone calls entirely (nobody is here, call back when we're closed) until finally denying the claim. Let's see them deny it in small claims court. I cannot fathom how this company rates a 5 star. Obviously city-search has a flawed rating system. PLEASE DO NOT USE THIS COMPANY..... On the move date they were supposed to be at my house between 3-5 pm, they showed up at 7pm. They quoted me 2 men for 3 hours, and 1 move time, with 26' truck for $265, which sounded like a great deal...right? By the way this was only a 2 bedroom apt move across town (15 min down the road). Well the 3 hours turned in 7 hours. They didn't get done until 2:30 AM. The owner Kent I think that's what his name was, said that I owned him for 4 extra hours. I told him that is not what I was quoted for and his movers were inexperienced and slow ( they didn't even get all my stuff because they only stocked the truck 5 feet up, a whole bunch of wasted space. I had to move the rest of stuff myself the next day) He told me if I refuse to pay he will take me to court nice costumer service right? Update: The owner sued me for $400 and claimed that I still owed for gas, and all kinds of other outrageous charges. Thank God for a sensible judge, who could see that his claims crazy. I still had to pay for 2 hours of movers service( crappy service at best). DO NOT USE THESE GUYS....

Do not use. Unreliable! Had a scheduled move. Called to confirm the night before with no…read moreresponse. Couldn't even leave a message because a recording said they are not accepting calls. Completely messed up my move and left me in a bad situation.

From the owner: As a company we have been in business for several years, focusing on transparency and…read moreprofessionalism. Our staff is background checked and professionally trained, thus providing a transparent service to all of our clients.

We really had the best of intentions hiring Big Kev. We like to support small and local businesses…read moreand the prices seemed reasonable. Unfortunately, this was the biggest mistake we've made in a very long time. The movers who showed up that day were friendly, but that was the only good thing about hiring this "company". I sent a specific and detailed list of items to be moved and the owner, Kevin, estimated a 4 hour job based on that list. He rented a 26 foot U-Haul for the job based on this estimate as well. He was not present on the day of the move, but sent two other movers. The 4 hour estimate turned into 9.5 hours by the end of the day, and the items I had listed to be moved did not all fit in the truck, so some things had to be left behind. When the crew arrived at our destination, a new construction neighborhood, they drove the truck up onto the yard across the street from us while attempting to back into the driveway, destroying the neighbors' newly laid wet sod into a muddy pit. Not a great start for us, as we had not even met these new neighbors yet. I had reached out to Kevin to come help his team unload the truck that evening, since we were already double the time estimated and the price was climbing by the minute. Instead of settling into our new home that evening, we had to be up early to drive the hour back to our apartment the next day to help him load up the rest of our belongings into his truck, as well as our truck. This was unlike any hired mover experience we'd ever had. Not only did the job drag out for many hours past the estimate, then we had to go back the next day and take a truckload of things ourselves. Good thing we also have access to a pickup truck because all the items would not have fit in my sedan. We have tried and tried to get Big Kev to work with the people across the street to get the lawn repaired, but he is refusing to make this mistake right, and he was reluctant to put a claim through insurance. He has had plenty of opportunities in the ONE FULL MONTH since the move. We never saw any proof of insurance in this whole ordeal, though the company is advertised as being insured and bonded. We have countless broken items, paid well over the original estimate AND the yard across the street is still not repaired. We had a new washing machine that was only a few months old. They dropped it while unloading it from the truck, putting three large dents in the front and sides, but would not take anything off the total on the day of the move because "the damage was only cosmetic". We had not plugged in the washing machine or tried to see if it worked before they made that claim. We are very disappointed in this whole experience. We chose a Yelp Guaranteed business because we thought that was on the safe side, but we have had nothing but stress over this. While we are very sad and discouraged over the state of our own personal items, we are more concerned with making the issue of the damaged front yard right again for our new neighbors. When I tried to check in with Kevin about the neighbor's property, he said that he "has it handled". It is not handled. There are good reviews here but please save yourself the hassle and avoid this company to handle your move. I've seen no evidence of being "bonded and insured" since he was so adamant about not wanting to put a claim through insurance to make things right with the destroyed lawn and your inevitably damaged property will remain damaged. The "Yelp Guarantee" does not mean anything, so don't let that trick you because they are no help in this situation and do not hold those businesses with the Yelp Guarantee stamp to any kind of standards. Original Quote: 4 hours at $120= $480 Truck rental fee: estimated $100-$110 Quote Total: Est $590 Actual Charges: 9 hours at $120= $1,080 Truck Rental fee: $200 Total Charged: $1280 Additionally, we now have to replace the broken items and repair damages out of pocket. Please just pay a little more to a reputable company who will take responsibility for their actions

Try to set up several dates....for pick up and local delivery. It didn't work out for us -…read morecommunication broke down. Nice guy. No follow through. Would give him another opportunity .

We needed movers fast…read more With short notice (over the weekend at that) I reached out to city 2 city transport among other companies. Tiana got right back to me! I mean instantly! Not to mention it was a late Saturday evening! I needed to be out by Monday and they did not disappoint! Edwin and Darrius were fast,helpful, reliable and got the job done! Couldn't have done it without you guys! Thank you thank you, I recommend!

Had a move from in state and all went weil until the movers left out 2 important pieces of the…read moremove. My bed has 4 posts in order for it to be useable. 2 of those pieces were put into my storage unit and I was promised it would be corrected the next day. It has been 3 days and still has not be resolved. Mover told me he would be correcting the problem then next day and he has my keys to my storage unit and passcode. Texted him on the following day he say he was on another job and had not forgot about me. Nothing no other contact was compleatly incored. Called Henry the top boss he informed me it would be done today 5/12/2025 and got ingoned again. Then figuned out they were not makeing it right. The mover has my keys to my storgage unit and code to get in. Had to file a police report and have the storgage facilciy change the gate code and put a company lock on my unit. Unbelibeable. Henry is the manager that promiced it would be resolved today and nothing. BE AWARE!

The crew of Advanced came out today and did a deep cleaning of our house. They moved the furniture…read moreout, cleaned around and underneath it, and cleaned the baseboards. They did a great job!! The house has never looked or smelled so good. I would definitely recommend them!!

From the owner: Established in 2021, Advanced Relocation & Cleaning Services tackles residential and commercial…read moremoves throughout North Carolina and South Carolina. Their services include packing, hauling, and unpacking, along with comprehensive cleaning solutions for pre- and post-move needs. They can also help with organization tasks, ensuring a smooth and stress-free transition.