As I researched moving companies to assist us after 26 years in our home, Reign kept coming up as a…read moregreat choice. I spoke with their scheduler and felt assured that Reign would be the one we would use, even though they seemed to be a bit more expensive. A few weeks before we knew our moving date, we did a Face Time walk through of the old home to get an idea of what the cost would likely be. The date and time were set, the morning arrived and Reign was right on schedule. The guys worked hard, took their time to wrap furniture, appreciated the lunch we bought for them, and left for the new house where I met them. Some things were stacked (wardrobe boxes on top of each other), a few boxes were in the wrong room, the garage was left in disarray, a fern stand had fallen over and had a broken base, and the treadmill was not reassembled. Reign had made arrangements to have two follow-up movers come when the first "shift" ended, so these two young men unstacked the stacked boxes, arranged the garage, went back with us to the old house and checked to see that everything was delivered, moved a few leftover items that we missed, put the fern stand in the truck, and tried to reassemble the treadmill. When they could not, they asked us to call Jason, the owner. Jason immediately dispatched another employee who also could not reassemble the treadmill. Not to be outdone, Jason called us and said that he was sending another employee who would arrive first thing the next morning to fix the treadmill. Two young men arrived about 8:30 and had the treadmill together in a few minutes. Of course, that is not the end of the story because moving is never a one-day event--and ours began to unfold with some items that needed to be addressed. The movers had "dinged" a few spots in the old house, which took about a week to repair because Jason uses a man whom he trusts to do a good job, and this man was not available right away. When it was finally completed, the repair was flawless. Then we noticed a dining room piece was damaged, so we sent a picture to Jason who came to inspect and assure us that it would be fixed. While he was with us, he noticed a small scratch on the floor in the dining room, so he helped my husband put felt pads under the table legs and on each chair leg. This was above and beyond anything we had experienced in the past. Again, we had to wait to get the dining room server repaired because Jason uses a furniture repairman who does a remarkable job in repairing damaged wood. He even stabilized the piece while he had it. I might not have been happy waiting, but I was delighted with the finished product. After a few days in the new house, I reached for a file in our filing cabinet and discovered it was in bad shape from the move. When I called Jason, he said not to worry; he was coming to our house to help. This is where his customer service will astound you if you have ever dealt with moving companies who just give you a check and make you sign a document that releases them from further responsibility. Instead of attempting to fix the filing cabinet, he suggested just purchasing another to replace it that would be similar cost. He and I picked out one that seemed identical, his warehouse team came to our house and assembled the new one, realized it would not work so they called Jason who told me to order whatever I wanted. It took two tries to get what I wanted, but Jason never hesitated to find what would make me happy. His company should be your choice for any move.

DO NOT USE REIGN MOVING SOLUTIONS -- Expensive Diamond Jewelry Missing Immediately After Move…read more I would strongly caution anyone considering Reign Moving Solutions. Expensive jewelry was missing immediately after our move. We discovered that two expensive pieces of diamond jewelry were missing, including my wife's diamond engagement ring and diamond tennis necklace. The jewelry was in her bedside table the night before the move, was never packed, and Reign's crew was the only outside group in our home with access during that time. We immediately contacted Reign and filed a police report. CMPD classified the incident as "All Other Thefts," documented the diamond engagement ring as missing property, and opened an investigation. Reign's owner, Jason Julian, dismissed our concerns as "accusations" because we could not prove that one of his employees physically took the jewelry. Obviously, we did not anticipate needing to videotape or search the movers before they left our home to establish whether anything had been taken. Based on our experience, I would NEVER use Reign Moving Solutions again, and I strongly caution others before allowing this company into their home.

Company was excellent. Very respectful helpful organize took the time to get all your items in…read moretheir truck without breaking anything I would recommend this company 100%. I rated. a 10+ plus plus The guys were very friendly.hi, this company is excellent. They took their time. They helped me out with everything. They were very considerate. They were very patient. fast, efficient, punctual and organized, friendly, respectful, and extra helpful and the price was very reasonable. I will recommend this company. I 10+.

Booked a in-town move from a house to a flat. Movers were professional and moved everything safely…read moreand efficiently. We ran into a issue with my washer not being able to be moved because of a water valve issue. I appreciate both movers being patient and honest while we tried to troubleshoot options or a workaround. Ultimate they were unable to move it but I appreciate them explaining to me why they couldnt. I had a lot of stuff ( an understatement really) but they were able to move everything within a four hour window no issue. I am giving 4 stars because my inital 11am appointment e was delayed by an hour twice due to a previous moving job; other than that I'd highly recommend John Frank Moving Company. *Note they did honor a $7 discount on the cash hourly rate for the delay. Thank you again!

The booking process was painless. The movers were fast, efficient, and very friendly. This was the…read moremost seamless move that I have experienced. I would definitely use this company again and highly recommend.

Nick, Elliott, Jaron took care of us on our move. They arrived, took a quick inventory of what was…read moreto be moved and got started. It took a lot of time to get our items into the truck and was starting to get worried. I will say this, we didn't have damage to our furniture most likely due to Nick wrapping our furniture like a mummy. While loading was slow and concerning, the experience improved greatly with the unload. They arrived to the destination quickly and were unloading, placing the furniture and getting stuff put back together very quickly. The guys are professional, courteous and responsive. Great job Tornado. Give them a call if you need a move.

They arrived on time and moved my things with care and urgency. Fair pricing and Crew was friendly…read more Def recommend!

Wow! Amazing communication and stellar service from beginning to the end!…read more From the moment I booked them, the admin team was straight forward and kept in communication throughout. Now to the meat and guts, the 3 actual movers (Murad, Steven, and Elliot: pictured attached) themselves; just stellar on ALL levels!! They exemplified professionalism, excellent work ethic, and timely service. They went above and beyond!! They are what truly made me leave this review. Keep up the great work, for you gentlemen are to be more than recommended, but rather cherished, and commended by your employer, esp. on this local move. If I could give this company and its employees 10 stars I would, but for now the max of 5 stars will suffice! Happy customer here, for if you can't already tell, I most certainly recommend and will certainly use them again (hopefully no time soon; for who likes to move?... lol.

Bryant & Gustavo were amazing today! So quick and efficient! They kept our home clean too - no…read morebanged up walls and our furniture was well handled and maintained! They were so friendly and kind too! Definitely will be using them again!

Jarrett, Chase, and Dre from Hornet Moving were outstanding. They arrived on time, were…read moreprofessional from start to finish, and worked with an efficiency that made the whole move feel easy. They were incredibly quick without ever seeming rushed or careless. If Hornet Moving trains new employees on how to do the job right, these three should be the example. They set a high standard for professionalism, timeliness, and teamwork. I'd gladly recommend them to anyone planning a move.

I always use movers when I move. I spoke to Mike, the Owner about a week and a half ago to schedule…read moremy move. The movers arrived at my storage promptly this morning and began loading my items on the truck. I had 3 movers. I was exceptionally pleased when Larry, put a runner down so that they didnt stain the carpet while bringing my items in. They were careful with my items & wrapped my bedroom furniture up with their clithe to protect them. Im so thankful because my last moving experience was less desirable. Larry, Greg, & Wesley completed my move without complaints or excessive personal breaks. I moved our of a storage into a 2 bed/2bath apt. I was particularly pleased with the cinoany having their own box to transport loose items. I don't know why I have loose items when it seems that i have over 100 boxes!! All of the guys had a great sense of humor and made me feel totally comfortable. Of course it can be pricey when you contract movers but it feels great to know that I was able to support a Black Owned Business. The only thing that I disagreed with is that they did not hook up my washer & dryer for me. I guess its a liability or something like that. If and when i move again I will definitely use this company. PeriodTTT!!!!!!

The movers took a very fragile box that said in big red writing "Fragile Do Not Place Anything on…read moreTop of This Box", and they put 3 boxes on top of it. They did not organize the items correctly in the storage facility. Now I have to go back, move things out of it to get something I need that I told them to put in the front but they hurried it in the back. Not happy at all with this company. Not sure if I'll use them again.

Excellent service movers showed up on time. Completed job…read moreearly. Great to work with and very accommodating

Absolutely the best move I have EVER had from beginning to end…read more The communication was excellent. Pricing was very reasonable. My movers were FANTASTIC, and made moving day an actual pleasure! Keep up the good work! I HIGHLY recommend Smooth Move!

They were here when they said they would be. Movers very courteous and very attentive to my home no…read moremess no fuss. Everything was great. Will use them in the future.

Responded with a quote right away and reasonably priced. Great comms via text leading up to the…read moreappointment. Team was efficient, in and out with no issues. Highly recommend