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    Hector & Sons

    4.5 (138 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 1 week ago

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    Services - Hector & Sons

    In-state moving

    Out-of-state moving

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    Reviews With Photos

    Broken dresser

    I recently moved with Hector and Sons and it was the absolute worst experience I've ever had! To summarize from start to finish: 1. Quoted one price (hourly rate and travel fee) in writing via email, and then increased their rates on me. When I asked about the difference, they essentially said it was a business decision; I thought I should have been locked into the first written rate. Regardless, they estimated LOW to get my business, but in reality it took DOUBLE their estimate. They only accept cash as payment, so you can't dispute any charges. This should have been a red flag. 2. The company was extremely unprofessional. During the move, one mover in particular walked into my home (2 bedroom townhouse) and said "oh sh*t, you have a lot of stuff" and then requested that I pack my boxes lighter because "they get tired." They also ran out of shrink wrap for my furniture (even though I paid more for this specificially). 3. They damaged SO MANY pieces of furniture and didn't bring it to my attention, even though several items were blatantly damaged - I'm talking a chunk of wood missing from the front of a dresser, a metal piece inside the dresser snapped in half (no way they could have missed it while reassembling the drawers since they didn't close properly), and lots of nicks and chips throughout. 4. I discovered the damage and shared photos with the company shortly after the move. They insisted that filing an insurance claim wouldn't be a fair payout and promised to make it right. At first, they asked if they could come pick up the furniture to repair it, but I was uncomfortable with that option. Then, they asked to come out to see the damage - reasonable request. They sent one of the movers, who said he "only makes a few dollars per move" and was required to pay for the damage out of his pocket. He asked if he could have a furniture repair company try to fix some of the damage on site as a first step. During this discussion we specifically agreed that he could TRY to have the furniture repaired by a licensed and insured company, but if it wasn't in like-new condition I'd need a replacement or a refund. He agreed. The guy who came to fix the furniture used to work with the mover. He "repaired" the damage as best as he could visually, but mostly used a wood-colored marker to fill in the chips. While some of the items look improved, it's not physically fixed - there are still nicks/chips in the wood and you can see where the damaged sections remain. I shared pictures of the furniture post-repair with Hector and Sons. Since my furniture was still damaged, I requested a refund. They said "accidents happen" and refused to refund my money or replace the items as we previously agreed. Now they won't answer any of my calls. I plan to pursue further action.

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    6 months ago

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    1 year ago

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    Hector S.

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    4 years ago

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    2 years ago

    Efficient, fast, and careful with our things. Good communication throughout. Also was available for last minute scheduling. Would use again!

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    4 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    Hector S.

    Thank you for choosing us it was a pleasure to have moved you

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    4 years ago

    Great service with reasonable rates . I have used them to move several times over the past few years ! Very friendly as well

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    6 years ago

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    Hector S.

    Thank you so much Miss Miller maybe next time

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    7 years ago

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    Page 1 of 4

    Ask the Community - Hector & Sons

    Review Highlights - Hector & Sons

    I got a quick response for my (affordable!) quote, the scheduling was painless and the movers were so quick and friendly.

    Mentioned in 3 reviews

    Read more highlights

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (377 reviews)

    Excellent from start to finish. They were timely, very efficient and friendly. Pricing was…read morereasonable. Would definitely recommend.

    Scheduling with All My Sons went smoothly, but the actual move was the worst moving experience…read morewe've had. The two movers assigned to us were extremely slow and inefficient. One told us he had only been working as a mover for two days. They also repeatedly said they were not provided the equipment needed to work efficiently -- only one dolly and no proper way to protect mirrors or TVs -- so several items were not moved at all. Since we were paying by the hour, I don't believe we should be responsible for extra time caused by the company failing to properly equip its crew. My wife and I ended up moving a large portion of our belongings ourselves just to keep things moving. Everything was already packed and ready to go, and even after picking up items from storage, the 26-foot truck was only about 3/4 full. Despite that, they estimated another 3.5 hours just to unload and initially quoted us around $1,800. They finished around 2:30 PM but attempted to record the finish time as 3:00 PM, which I had to dispute. I still paid about $1,300. The damage was even worse. My wife's brand-new entry table was broken after my heavy workbench was not properly secured in the truck and shifted during transit. Our brand-new mattress and box springs were left covered in dirt and stains because they were not wrapped or protected properly. Several dishes were also broken, and there was damage to the walls and stairs in our brand-new home. What should have made our move easier left us doing much of the work ourselves and spending the entire weekend finishing the move while caring for two toddlers. For the price we paid, I expected a trained, properly equipped crew that could move our belongings safely and efficiently. That is not what we received. I would not use All My Sons again and would not recommend them to friends or family.

    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    (26 reviews)

    Ballantyne

    As I researched moving companies to assist us after 26 years in our home, Reign kept coming up as a…read moregreat choice. I spoke with their scheduler and felt assured that Reign would be the one we would use, even though they seemed to be a bit more expensive. A few weeks before we knew our moving date, we did a Face Time walk through of the old home to get an idea of what the cost would likely be. The date and time were set, the morning arrived and Reign was right on schedule. The guys worked hard, took their time to wrap furniture, appreciated the lunch we bought for them, and left for the new house where I met them. Some things were stacked (wardrobe boxes on top of each other), a few boxes were in the wrong room, the garage was left in disarray, a fern stand had fallen over and had a broken base, and the treadmill was not reassembled. Reign had made arrangements to have two follow-up movers come when the first "shift" ended, so these two young men unstacked the stacked boxes, arranged the garage, went back with us to the old house and checked to see that everything was delivered, moved a few leftover items that we missed, put the fern stand in the truck, and tried to reassemble the treadmill. When they could not, they asked us to call Jason, the owner. Jason immediately dispatched another employee who also could not reassemble the treadmill. Not to be outdone, Jason called us and said that he was sending another employee who would arrive first thing the next morning to fix the treadmill. Two young men arrived about 8:30 and had the treadmill together in a few minutes. Of course, that is not the end of the story because moving is never a one-day event--and ours began to unfold with some items that needed to be addressed. The movers had "dinged" a few spots in the old house, which took about a week to repair because Jason uses a man whom he trusts to do a good job, and this man was not available right away. When it was finally completed, the repair was flawless. Then we noticed a dining room piece was damaged, so we sent a picture to Jason who came to inspect and assure us that it would be fixed. While he was with us, he noticed a small scratch on the floor in the dining room, so he helped my husband put felt pads under the table legs and on each chair leg. This was above and beyond anything we had experienced in the past. Again, we had to wait to get the dining room server repaired because Jason uses a furniture repairman who does a remarkable job in repairing damaged wood. He even stabilized the piece while he had it. I might not have been happy waiting, but I was delighted with the finished product. After a few days in the new house, I reached for a file in our filing cabinet and discovered it was in bad shape from the move. When I called Jason, he said not to worry; he was coming to our house to help. This is where his customer service will astound you if you have ever dealt with moving companies who just give you a check and make you sign a document that releases them from further responsibility. Instead of attempting to fix the filing cabinet, he suggested just purchasing another to replace it that would be similar cost. He and I picked out one that seemed identical, his warehouse team came to our house and assembled the new one, realized it would not work so they called Jason who told me to order whatever I wanted. It took two tries to get what I wanted, but Jason never hesitated to find what would make me happy. His company should be your choice for any move.

    DO NOT USE REIGN MOVING SOLUTIONS -- Expensive Diamond Jewelry Missing Immediately After Move…read more I would strongly caution anyone considering Reign Moving Solutions. Expensive jewelry was missing immediately after our move. We discovered that two expensive pieces of diamond jewelry were missing, including my wife's diamond engagement ring and diamond tennis necklace. The jewelry was in her bedside table the night before the move, was never packed, and Reign's crew was the only outside group in our home with access during that time. We immediately contacted Reign and filed a police report. CMPD classified the incident as "All Other Thefts," documented the diamond engagement ring as missing property, and opened an investigation. Reign's owner, Jason Julian, dismissed our concerns as "accusations" because we could not prove that one of his employees physically took the jewelry. Obviously, we did not anticipate needing to videotape or search the movers before they left our home to establish whether anything had been taken. Based on our experience, I would NEVER use Reign Moving Solutions again, and I strongly caution others before allowing this company into their home.

    Hector & Sons - movers - Updated September 2026

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