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    Hector & Sons

    4.5 (136 reviews)
    Open 9:00 am - 6:00 pm
    Updated 1 month ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Hector & Sons

    In-state moving

    Out-of-state moving

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    Broken dresser

    I recently moved with Hector and Sons and it was the absolute worst experience I've ever had! To summarize from start to finish: 1. Quoted one price (hourly rate and travel fee) in writing via email, and then increased their rates on me. When I asked about the difference, they essentially said it was a business decision; I thought I should have been locked into the first written rate. Regardless, they estimated LOW to get my business, but in reality it took DOUBLE their estimate. They only accept cash as payment, so you can't dispute any charges. This should have been a red flag. 2. The company was extremely unprofessional. During the move, one mover in particular walked into my home (2 bedroom townhouse) and said "oh sh*t, you have a lot of stuff" and then requested that I pack my boxes lighter because "they get tired." They also ran out of shrink wrap for my furniture (even though I paid more for this specificially). 3. They damaged SO MANY pieces of furniture and didn't bring it to my attention, even though several items were blatantly damaged - I'm talking a chunk of wood missing from the front of a dresser, a metal piece inside the dresser snapped in half (no way they could have missed it while reassembling the drawers since they didn't close properly), and lots of nicks and chips throughout. 4. I discovered the damage and shared photos with the company shortly after the move. They insisted that filing an insurance claim wouldn't be a fair payout and promised to make it right. At first, they asked if they could come pick up the furniture to repair it, but I was uncomfortable with that option. Then, they asked to come out to see the damage - reasonable request. They sent one of the movers, who said he "only makes a few dollars per move" and was required to pay for the damage out of his pocket. He asked if he could have a furniture repair company try to fix some of the damage on site as a first step. During this discussion we specifically agreed that he could TRY to have the furniture repaired by a licensed and insured company, but if it wasn't in like-new condition I'd need a replacement or a refund. He agreed. The guy who came to fix the furniture used to work with the mover. He "repaired" the damage as best as he could visually, but mostly used a wood-colored marker to fill in the chips. While some of the items look improved, it's not physically fixed - there are still nicks/chips in the wood and you can see where the damaged sections remain. I shared pictures of the furniture post-repair with Hector and Sons. Since my furniture was still damaged, I requested a refund. They said "accidents happen" and refused to refund my money or replace the items as we previously agreed. Now they won't answer any of my calls. I plan to pursue further action.

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    1 month ago

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    7 months ago

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    1 year ago

    Business owner information

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    Hector S.

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    1 year ago

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    4 years ago

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    2 years ago

    Efficient, fast, and careful with our things. Good communication throughout. Also was available for last minute scheduling. Would use again!

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    1 year ago

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    Hector S.

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    Hector S.

    Thank you for choosing us it was a pleasure to have moved you

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    4 years ago

    Great service with reasonable rates . I have used them to move several times over the past few years ! Very friendly as well

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    6 years ago

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    Hector S.

    Thank you so much Miss Miller maybe next time

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    7 years ago

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    Page 1 of 4

    Ask the Community - Hector & Sons

    Review Highlights - Hector & Sons

    I got a quick response for my (affordable!) quote, the scheduling was painless and the movers were so quick and friendly.

    Mentioned in 3 reviews

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    Luis, Christian and Nyheim were fantastic. They efficiently and careful took apart, moved and put…read moretogether all of my furniture. Would definitely recommend!

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    Hector & Sons - movers - Updated May 2026

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