They never contacted me about when the truck arrived at their headquarters near my new residence. My movers arrived without a truck to unload. I had to find out the hard way that they are not in contact with U-Pack. This occurred on a Sunday, and of course U-Pack is closed on weekends so they were not contactable. The lack of communication meant spending more money. They were completely okay with keeping the truck full of my belongings without informing me that they could deliver it to my new home. read more

Our experience with U-pack was great! Everyone I spoke with on the phone was extremely friendly. Erica was the stand out, she made a stressful move a lot less stressful. Thank you Erica! Everyone at ABF was very helpful as well. Venessa at Greer SC ABF location was super friendly and helpful. All the drivers were great as well! Highly recommend U-pack. read more

This is the only way I will move from now on. I've used u pack twice. Once from NYC to Oh and this time from NC to Oh. It's the safest, easiest and most cost effective way to move your things. I had horrific experience using movers previously that took my belongings hostage and threatened me for weeks. None of that here and because I could pack my own things, I didn't have a single broken item. The customer service is great also. I recommend getting an extra crate even if you don't think you need it because there's no extra cost if you order it ahead of time and don't need it. read more

U-Pack was nothing but great from start to finish. They were friendly, helpful, quickly moved my things across the country with no issues, and offered me some awesome discounts. Using the ReloCube is the easiest process I've ever encountered while moving, and I'll recommend it to anyone. The only consideration would be there is only one size, so the cube might not be the best option for entire households, but if their other services are as easy as the ReloCube, I'd still recommend. read more

I'm just so impressed with my recent move with U-Pack. The sales team was very helpful and friendly and gave me about 5 different options with different prices so I could save money in several ways, depending on how much I could do myself vs. using all of their services and I could change my mind at any point with no penalty. The convenience of having the pods delivered and picked up was smooth and easy and nothing was damaged or broken; looked just like it did after it was packed. I highly recommend this service to save money, heartache and stress. They picked up my pods today as promised and I am thrilled with my experience. read more

we had a very distinct moving situation with closing on different houses and different times. They delivered the trucks on time and on the day. we delt with Philip in NC and Terry-Dixie in FL. Both were top notch and very helpful and walked us through how to use the trucks. great professional experience! read more

you pack in the states was awesome however the ABF company in Puerto Rico was horrible the rep sent me an email on Dec 12 that I was not aware of until I called her on the 19th they should have followed up with a phone call and made me aware. if I would not have called I would have not received a call. They need to call the customers before sending an email and learn how to communicate with the customers. the drivers both ways were both awesome. read more

U-Pack moving was awesome!! From beginning to end, U-Pack made us happy. We have used U-Pack a few times and they always beats the competition in service, pricing and availability. My daughter is moving cross country next year and they will get that business from us as well. Thank you! read more

U-Pack Moving - From Charlotte...... - Movers Near Me - Belmont, North Carolina

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ABF is AMAZING on every count. The setup and scheduling was a breeze. They dropped off the empty truck right on time and customer service was so helpful when I asked so many questions about how it all worked. I forgot the specs when buying the lock, so I messed myself up. Make sure you get exactly the right lock bc most locks won't fit the bulkhead. They were also extremely accommodating with scheduling the drop off of the filled truck at my destination. And when I had trouble unlatching the bulkhead, they stayed on the phone and walked me through it. They were even willing to send someone out to help if needed. They were always on time, very affordable and made me feel safe with my transport across country. It was a difficult journey and they helped make it much much easier and smoother. I'm so happy to have found this company...truly!!!! read more

Exceptional- I've move several times this was THE BEST customer service, ease of booking and quick delivery and pick up. Used a professional moving company last time and I much prefer the Upack it option GREAT COMPANY, PRODUCT AND CUSTOMER SERVICE read more

My wife and I agree that U-Pack was the best way to move us from Mooresville, NC to Phoenix, AZ. They did a great job -- delivered the trailer and parked it perfectly.. picked it up on time as promised, and then- best of all... Delivered it in Phoenix exactly as promised. Easy to work with... Don't hesitate to call them if you are looking to move.... read more

We moved from Charlotte NC to Portsmouth NH. The main issue I had was the scheduler starts you out at 17 feet of a full trailer. If you do not know how much household items fit into 17 feet- you go along with it. When the scheduled Movers from company referred by UPack started loading truck AJ said do you have contingency plan once we hit 17'!!!?!! So you pay so much for up to 17' and then a lot more each foot used after. We told mover to fill whole truck do not stop. All of our items did not fit on trailer (3 bedroom Ranch- not much furniture since I sold a lot). You do pack yourself to save money so some items did break. The bar that locked load was not secured when trailer was locked and full load shifted breaking some items. read more

I searched hight and low for a reliable and affordable moving solution. U Pack was the best option with the lowest price.

My experience with ABF in general has been a great one. I rented a 28' trailer for a move from Nashville, Tennessee to Charlotte, North Carolina. From reserving the trailer to its delivery at my new house, everything went off without a hitch. The ABF U-Pack system is such a great alternative to renting a truck or paying movers for transport. The employees at this location are very helpful, and they made scheduling the drop-off and pick-up of my trailer easy. The driver who dropped off my loaded trailer was especially helpful, and he put the trailer exactly where I needed it. He also installed the ramp for me. Nice guy! read more

We had such a fantastic experience with this company. We relocated from NJ to NC and used u-pack for the move. Not only did it save me $500 plus over U Haul and the others but we did not have to drive a truck!! We did the location to location service. All our stuff was in perfect shape when it arrived in NC. Plus we were greeted by extremely friendly staff and bottled water ;) I would highly recommend this company to others. read more

This was the perfect option when I moved from my 3 bedroom house in Colorado to South Carolina. I knew the neighborhood that I wanted to settle into but had not shopped for a new house. With U-Pack I used just over half of a semi truck and the price was very reasonable by comparison to regular moving companies. U-Pack offered several advantages, too. I had up to 3 days to have the the trailer loaded either personally or by hiring movers of my choice. I was able to schedule pick up of my load after just one day. The trailer arrived at an ABF terminal less than an hour away from my desired South Carolina neighborhood in about 4 days and everything stayed on the truck for nearly 4 months until I requested delivery to my home. (I paid a rental fee during this interim period.) Every step of the way I had help only a phone call away and all went smoothly. I loved the flexibility of not having to find a space for my goods and moving everything twice which causes extra wear and tear. read more

This service is fantastic! I had to move from NC to TX and didn't want to rent a truck so contacted these guys. A container was delivered well within the timeframe they gave me so I was able to pack my stuff the same day. Then I called and they picked up the container and within a few days it was delivered to my house in TX! Great service! read more

After looking at various other options for a cross country move from Charlotte NC to Long Beach CA I decided to go with UPack and ABF. I'm so glad I did. The staff at both the drop-off and pick up locations were all fantastic, except for one cranky guy a the pick up. Everyone I spoke with on the phone were always pleasant. The prices were all clearly defined and I was able to load my stuff into the container even later on at night. I had a few things get broken in the move, but that was my own fault for not packing them better, nothing on the part of ABF. I would recommend them to anyone looking for this type of move. read more

Everything when okay with the dropping off the trailer to picking it up in NC. The delivery was on schedule to FL, but the picking up the trailer was two days later then it was supposed to be picked up. We had to keep calling and asking where the driver was and kept getting told he was on his way but never showed. Other then that everything was okay. read more

The staff here was INCREDIBLY NICE. All were super friendly and even noticed I was from Florida and all wished my family well for the Hurricane. I was very hesitant to move with U-Pack based on reviews but had an amazing and seamless move process. The staff was helpful and made my experience comfortable and was aways on site to answer my questions. Do your research and ask as many questions as possible. For the price, you cannot beat this service. My stuff came all in tact the only thing I would say is closer to the door there was some of my boxes that were wet. But that's to be expected. Thanks again to everyone here! Although I hope to not have to move again across states for awhile, I will recommend your service to friends! read more

Used for our move from the states to Puerto Rico. Not only were they the lowest priced movers for this type of move, but they worked with us as e we had to move our dates several times and the quote started the same. They were on time all the way through the process. My things were intact just as we had packed. I wouldn't hesitate to use them again. Also just as stated they didn't charge my credit card until after we unpacked our trailer and it was picked up. No hidden charges or surprises. We are totally satisfied with our services with U-Pack. read more

Experience was absolutely perfect! Everything went smoothly and on time. Everyone I had contact with was friendly, helpful and patient on both ends...Charlotte, SC and windsor locks, CT. Recommend without hesitation. read more

First move was several months ago when my son moved from the Charlotte area to Dallas, TX. The unit was delivered for packing promptly and picked up promptly. The transfer was seamless and the unit was waiting for him when he arrived at his new apartment. The next move was two years later when he moved back. I do wish they were just a tiny bit deeper, because we ordered one U-Pack and couldn't get it all in. I called the dispatcher and another unit was delivered promptly. The two moving guys I hired through U-Pack in Dallas were great! Everything was right on schedule for pickup in Dallas, and x-fer to the home location for the two units was again seamless. Now he is moving to another new apartment only 30 minutes away and back in the Charlotte area, and again the pickup, delivery, and retrieval of the empty unit were seamless. Yes, I would use U-Pack again, but I do wish they were a little bit deeper. read more

I have to admit, I was nervous putting anything breakable in the cube and probably over-wrapped most of my dishes and the like. The drop-off driver in CT gave us a piece of advice to "pack high and tight". We did our best, and then tied things to the cube and to each other to prevent shifting and jolting. The only shifting we saw was some of our stuff shifting forward because we did not completely fill the cube, but was caught by the ropes we put in place. Absolutely everything arrived in perfect condition. The drivers in both CT and NC were incredibly friendly. The cost was perfect in comparison to other options, and our cube arrived the day after we did. I would absolutely recommend this service to anyone considering a long-distance move. Not having to drive a huge truck (and paying less!) definitely made our move less stressful. read more

AWESOME COMPANY, FANTASTIC EMPLOYEES!!!!! I called U-Pack at 9pm at night wanting a cube for the following morning. This was an urgent situation. U-Pack was able to drop off the cube the following day! The cube was packed & picked up 2 days later and dropped off at my destination 2 days after that. The man that drove the truck to drop off the cube in NC, to the man that picked up the cube in RI, to the numerous customer service people and transit people I spoke with, well.....I can only say they were AWESOME!!!!! I never encountered a negative or rude attitude. These folks could not have been any nicer to me from the beginning to the end of my journey with them. There was no worry about theft as I put my own lock on the cube and it is never opened until it gets to the final destination. The cost was very inexpensive compared to any mover; and I didn't have the worries about dealing with "moving people" If you are thinking about moving, you need to call U-Pack! This company is customer friendly, inexpensive, and dependable. read more

U-Pack is extermeley organized, and really minimizes the stresses of moving. I was moving from Charlotte to Brooklyn, and U-Pack was also the cheapest option. Everyone I met with face to face, and everyone I spoke to on the phone was very nice, friendly, and helpful. If I'm ever moving long distance again I will definitely be using U-Pack again. read more

I have had the worst luck with the packers at U-Pack, Belmont. I had 3 men come to complete my packing and load my belongings (furniture, personal, office, etc.) The 3 men who unloaded in Texas were great. Unfortunately, as they uncovered my furniture, which is mostly antique and was in pristine condition, they found (and took pictures) of all the damages to every piece of my dining room furniture and an end table that the door is now split. That's my antique complaint. I also have some newer office furniture. Both the wooden file cabinets are crushed and I can't even open the drawer on one of them. Next, I have a metal strongbox that I had $100.00 in bi-centennial quarters that were wrapped with my kids names on them. Gone!!! I had a silver certificate that my grand uncle gave me, a couple of $2 bills that my dad gave me, all of which were old. You guessed it. Gone!!! The packers emptied 2 drawers in one of my bedrooms and stolen from them, so far, is my High School ring, a fairly heavy gold chain that had a very unique cross on it. This cross was one my brother had purchased in Africa when he lived there and means a lot to me. Again, Gone!!! The next item that I've so far discovered is not as important, however, still Gone!!! It was a brand new pillow from MyPillow.com that I purchased but was waiting until I moved into a new home before fluffing it as you're told to do as I thought it smaller to pack and then brand new when I got to my new home. These pillows are NOT inexpensive. So, thus far, that's what I've found damaged or stolen. I know there was also a few other items, but they didn't mean as much to me. I DO NOT RECOMMEND ANYONE USING THIS COMPANY. When I've called to report these things, I just get a run-around and told to call someone else. read more

Great Service. I used Upack to move my stuff from Philadelphia to Charlotte. My stuff arrived with three days business days. I initally asked for 14 feet in the truck but only used 11 feet so they refunded me the three extra feet. They are an honest company. The staff at the Belmont (Charlotte) office are incredible friendly and nice. They treat you like family. All my stuff arrived without any breakage. Packing your stuff carefully is key. I did a terminal to terminal move. As I did not have space for a trailer. Upack is the only way to move. read more

I give two stars for the price and the kindness of the driver that dropped our trailer off. Mind you, he was not the driver that made the cross country trip. We ordered the "pod" over the phone and the gal said its a pod that easily fits in your driveway. Clearly she was misspoken. Instead of a pod, a 27' trailer showed up at our house and told us that not only it would not fit in our driveway, but even if we tried to squeeze it, the weight of the empty trailer would crack our driveway. That would have been good to know before ordering, as we blocked our neighbors street parking for 4 days. Upon arrival, our boxes were completely tossed about and smashed in. Even my father, who is a truck driver, said we packed the trailer very securely and there should be no problems. We found numerous broken items and ruined tables, dressers, and box springs. Wish I would have done some more research beforehand, as this I would not have gone with this company. read more

We moved from NC to Wisconsin. Even though we had more than fit in the trailer, and had to rent a truck as well, everything worked out. Drivers at both ends were helpful, courteous and arrived on time. Saved a bundle of money. As another reviewer said, pack high and tight, tie it all down. Box up as much as you can. We obtained used boxes and packing paper off Craig's List. We certainly would do this again given the convenience and cost savings. read more

if i could give you a -500, i would. do not use these people. we have been waiting for 8 hours for them to show up!!! and still no pod!! no phone calls , no follow through at all and they took payment in full!!! read more