Very convenient dry cleaning service. You put your stuff in a locker and you pick it up the next…read moreday. Was provided with a bag for clothes the first time I used them. Prices were the same or slightly less than when we used the dry cleaner on Colony and Rea... would recommend! My husband likes it when he gets emailed coupons and thinks that's cool. His locker is in the 5/3 building.

Awesome concept and great service. I started using Locker Revolution about 2 months ago when I…read moremoved into a new city. The convenience is amazing and they do an excellent job with all of my clothes. One of the features I enjoy the most is on the app you can give them instructions for your more delicate items. The process is also simple. Download the app, and find a locker. Drop your clothes in the locker and either choose that locker on the app or text a #. They will come and pick your laundry up and bring it back within two days. You will receive a text that your clothes are ready to be picked up and which locker # with a pin. Pretty simple and convenient process. I 100% recommend giving this company a shot.

This location is terrible. You can never reach the manager and when I called to tell them I was…read moreleaving because they went up on my rent $70 at one time , I couldn't reach the manager . I called the main public storage number and talked to an operator and I told her that I tried to reach the manager and told her my issues. She said that they couldn't go down on the rent and I told her that I was moving out and she said she would make sure and let the manager know . Now they claim I owe them $335 for a month that my stuff was already moved out . I will fight this all the way . I'm not going to be a victim of a manager who can't answer a phone or give someone a call back . They constantly raise the rent and you get nothing in return but crap service.

Had an excellent experience getting a storage space for my belongings…read more Quick assistance, and they worked with my questions about finding affordable rates. Was able to get a nice space without breaking the bank, and the excellent customer service when I arrived was a definite plus!

I was with my cousin today we went and rented a space with Cindy the manager see if used to answer…read moreour questions even though we have masks and kept the 6 feet social distancing she was extremely rude and made racist comments we called the corporate office and will filing an official complaint when we wanted to record her saying her racist comments she covered her face and threatened to call the police they disappointing experience I hope she get fired

Horrible customer service. Don't expect too much from this location. Do not rent here! And when I…read moregot my stuff out of storage there were dead roaches in my boxes. Thank God they were dead. Be warned.

This SecurCare in Matthews, NC is the worst place I've seen lately…read more The first several months were ok, and the rent was reasonable. Since then the price has gone up every month to much more than it is worth! The grounds are poorly maintained and full of junk. The Security Gate is often left open, as is the door to their Climate Controlled Building. The office is often closed during business hours; they don't answer the phone. Employees aren't particularly helpful or courteous. I don't feel safe here. The new ownership refuses to honor our previous agreement to prorate my last month. Save yourself the headaches and go elsewhere.

Priced a few locations. This location was not the least expensive. Only a few dollars more, BUT the…read moreservice from Ashley was hands down amazing. I have absolutely no problem paying a little more for excellent customer service. I recommend this location for anyone who needs a little break from the stressors of moving.

Other reviews indicate: the rate rise is significant -…read moreagreed; the place is pristine - that's only the inside of the bldg. Outside, this stuff has been in the parking lot we use to access our 10x10 space for mos & even yrs. Multiple piles of plastic cigarette filters scattered throughout, plastic bags tossed, food containers cups & bottles... no responsibility shown whatsoever for upkeep, it's embarrassingly awful every time we pull up.

$77 to $120 or FIFTY-SIX PERCENT INCREASE in one year!…read more These folks are hoping that you will forget the monthly auto pay as they continue to empty your wallet. Don't let them do it...

I rented a U-Haul from this location and had some technical issues when trying to pick it up…read moreonline, thankfully Bill was in the office and was so kind and so helpful!!

We had unit D15 from late Jan 2020 until the end of July 2020. We were very happy with the unit,…read morearea, cleanliness of the unit and facility and the safety. We felt the price was fair for the 10'x15' unit as we compared. But the facility is pretty new and was in much better shape than one right down from the road. And seemed much safer with the gate always closed unlike some others. We moved into Cresswind Charlotte and found being a mile away, this was the perfect setup and it was. Thank You!!

Please stay far far away from this public storage, the experience I've had here has been atrocious…read more Due to a leak in my storage no one even asked hey do you want to go to another storage? I lost a 2k couch due to leak in my storage. Luckily I had orange door insurance which is also a disaster-stay far away from it. I even reached out to the regional manager Tom multiple times via email, his response was he can't credit me anything regarding the storage. I would have to pay for it, or you would lose all your items. I called back again to Tom to see if he can do anything about getting a credit. His response was I would have to ask my colleagues to see what I can do. This was a few days before Christmas, now look it's January 16th. I emailed him yesterday and no response. This is the thing no one wants to take accountability for this, I was told by Tom this storage was inspected before it was rented out. Well damn Tom I guess you didn't inspect the storage properly. If you look at the pictures, my couch ended up getting mildew due to the leak from the ceiling.oh yeah by the way public storage will increase your rate 3 months after you sign up. Another 53 dollars on top of their expensive storage prices. so before you think of public storage check out other options prior to coming here. Update: I found out Tom no longer works there, didn't have the courtesy to say before he left that I will send your case to my manager. I found out another person took over Tom's position and in the process of helping me out. Hopefully something gets done as soon as possible.

Great facilities, electronic/app controlled gates. Clean units. Horrible humn working there…read more The worst part, however, is after only 90 days they raised my rental rate SIXTY THREE percent. And also gave me only 20 days from receiving the notice to accept or move out. They can go straight to hell.

Major Rodent infestation!! See the pictures. Don't even consider this place even if it was free. I…read morehave had two collector cars parked here in a unit for 10+ yrs $224 a mo for a minimum paid to these people of over $27,000. For safe and secure storage. I myself have had to put out mice and rat, poison and traps I had about 15 in the unit prior to this most current coincident. I've mentioned numerous times to management about the mice getting into my cars, but the last time the mice got into one of my Cadillacs that I just had the leather interior replaced, the mice had packed seeds into the seats of my car so much that every time you move the seat forward or back the seeds just pour out you clean it up and move the seat back again and they still keep POURING OUT! shame I can't post a video and we're not talking one or two mice we're talking and infestation, caught one n a trap in the car, The mice have pissed all over the outside of the car. You can see the piss trails in the pictures and inside the car so this brand new leather interior that I have Now smells like mouse piss now think about that if you're storing a couch or clothing there or a car!! They also got into the trunk of one of the cars where I had parade boot cushions for when the convertible top is down, and they ate through the pillow and nested in there as well. And you can see the pic of one of the car covers where the amount of crap is unreal and it's all over the car. That's just one little spot, so do not rent from here unless you want your property damaged. There is no way in hell I would store any type of furniture there, clothing, or a vehicle that you do not want infested with mice. and if you tell them about it, they say they're going to do something, but they never do. I'm still waiting on a call back from two weeks ago when I asked them what they were gonna do about it. I could've easily built a garage on my own property for what I have paid these people and car storage to just have my car is damaged. The rusted roll top doors do not seal. There's easily a layer, a quarter inch of dirt and grime on everything (see pic) in the unit because of the wind whipping in and out and the giant gaps at the bottoms and sides of the door. I put more mouse poison out, checked back in 4 days, and 6 of the cubes had already been chewed on by mice and near the giant gaps at the doors. I had put two poison blocks, and the mice took them out completely !! Because they also let people store food goods and things like Bird Seed at the property (not supposed to) but guess what they know people are and as long as they are paying that high monthly fee they do nothing. It's easy for the mice to go between unit to unit. And you're paying for secure gated storage as well The gates it's hit or miss on if they're working and currently they haven't been working for months now this facility has been there a number of years is clearly paid for at this point and they are making a fortune every month off of people like myself Who aren't always going there to check on their items and I easily could've paid cash to have a car garage built for what I've paid them over the years. You yourself have to be able to consistently check on the facility and your items inside because you 100% cant trust the management will maintain that property. So, with all the money they have coming in monthly off of this property they can't fix the gates. They can't fix the sink hole when you pull up to the keypad that'll have 6 inches of water in it. They can't put doors that actually seal on the property and they can't even put out roadent traps and they're not intelligent enough to NOT allow people to store food in the units that rodents will eat. The new office gentleman is nice but again that doesn't make up for them not maintaining their property and giving tenants safe and secure storage for the outrageous prices they are charging. oh and by the way, if you would even consider that place for a very short term, take a measuring tape with you because guess what they're not the size their advertised.

I had a great experience with this U-Haul pick up. The owners were knowledgeable and kind. If I…read moreever need a U-Haul again, I will for sure be a repeat customer. Easy in and easy out!

Safe and affordable. I would do it again. Helpful staff. Just don't have a problem when the…read moreoffice is closed because nothing can be done until the office reopens the next business day.

Nice facility, clean, and friendly staff! The PLACE for storage when renting in the Charlotte area!read more