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    Extra Space Storage

    4.0 (4 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    3 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    American Store & Lock

    American Store & Lock

    1.0
    (2 reviews)

    As a long time tenant (15 years) with multiple units, I am done with this place! The buildings are…read moreliterally falling down; ceilings falling on stored items, inadequate roof, rotting facia and soffits allowing rodents free access, and a security gate that no longer functions. I pay rent (which is frequently rising) and should expect a secure environment in which to store my belongings. Additionally, I have provided proof of insurance coverage and the company insists on billing for insurance they provide. This is a fraud on the consumer and must be addressed! David N. Monroe, NC

    The manager is dishonest and insulting!…read more On July 3rd, she put a red pad lock on an empty storage unit and claimed that it had not been vacated and charged us for an extra month! I insisted that she remove the lock and prove that the unit was not empty. She refused with the ludicrous statement that she could tell it was not empty by the sound it made when she knocked on the door. She then blatantly insulted me by stating that my family was nothing but trouble. I was then harassed DAILY with phone calls, emails, and duplicate invoices. I contacted the corporate office and was assured that the matter would be resolved and received a verbal apology for the manager's poor behavior. The phone calls, emails, and invoices then ceased, so I believed the matter to finally be resolved. A year later I receive a collection notice indicating that American Store and Lock will ruin my credit if I don't pay a bill that I don't owe. Protect what you've worked so hard to achieve and use a different storage facility!

    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    4.7
    (25 reviews)

    Reign did an amazing job moving my parent's this week... with an hour's notice! I can't say enough…read moregreat things about our experience with this company. They went above and beyond, their team was exceptional and the move went flawlessly! We will definitely use them again!

    I have waited a month to write this review and to sit with my thoughts about our recent move. Reign…read morecame very highly recommended to us by several members of our community and friends who had used them. We hired them to pack for us and for the actual move and some aspects of the move were incredible and very professional and others did not go well. The quote and booking process was very efficient and professional and I thought communication from both our team leader, Travis, and from Jason, the owner, was prompt and thorough. I thought my actual moving team was wonderful. We have moved nine times during our marriage due to work relocations as well as personal reasons. The Reign team was highly efficient and the movers did a great job with moving all our furniture, even heavy and more delicate pieces. Things did get a little sloppy right a the end with boxes marked "kitchen fragile" left in the driveway and not all of the packing was logical. It was really very hard to find things because the boxes were not all accurately labeled and didn't have descriptions of what was in them. Some things were just tossed in boxes even if they had been organized in labeled bins in closets of our previous home so unpacking was kind of a disaster. We also had more damaged or just completely lost items than any other move we have ever had. We are missing things like the seat cushion from a chair that is only sold in pairs making it very expensive to replace, the contents of an entire drawer from our kitchen, and then exactly half of the hardware to put our guest bed back together. We then had quite a few things broken - two lamps, a tv, and some glassware. We also had a theft during the move that is currently under investigation with the sheriff's department. We have no plans of moving again but if we were we would consider using Reign for the move itself and I would make sure my valuables were more closely supervised but I would not trust them to pack for me again.

    Wayflowers Van Lines

    Wayflowers Van Lines

    2.1
    (20 reviews)

    Hands Down the Best Movers - Hire them!…read more I've moved across state lines multiple times, and without a doubt, Wayflowers provided the best moving experience I've ever had. Stan, Tim and his son were so professional - I can't say enough good things about them. From start to finish, they were exceptional -- incredibly kind, polite, respectful, and some of the hardest-working professionals I've encountered. What truly impressed me was their efficiency without ever compromising quality. They treated every single item with extreme care, wrapping all of the necessary items so meticulously. They came fully prepared with ample supplies and took the time to ensure everything -- from furniture to fragile items -- was securely packed and handled. Unlike other movers I've used in the past who rushed and caused damage, Wayflowers struck the perfect balance of speed and precision. Their attention to detail and commitment to doing the job right is unmatched. If you're moving -- especially out of state -- do not hesitate to hire Wayflowers. You will not regret it. They've set the standard for what a moving experience should be.

    I paid this company $5K to move per Ray the Rep and was charged an additional 2k when they arrived…read morefor pickup. I had to be out of the house on pickup day and could not back out of the signed contract. The service was completely HORRIBLE! They damaged all of my property and delivered a truck load of junk. They did not deliver on the quality of service as Ray indicated and he was no longer reachable after the sale. The company has also protected themselves in every area of delivering your goods damaged and prepared to wipe their hands. They also make you pay your final balance upon delivery and before they open the truck to take anything off. They misrepresented their ability to do the job as Ray promised and to adhere to agreed pricing. I got different prices along the way and had to keep making phone calls for help. Their conduct throughout the move was a total disregard at best for those in need.

    Extra Space Storage - selfstorage - Updated August 2026

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