I bought my moped from Mopeds Direct on May 30, 2023. To date, I've brought my moped back to them on an average of 6-8+ times a month for battery & battery charging issues. They said the batteries & harnesses from China were bad & had to reorder.
It's my opinion & from personal experience that Mopeds Direct is not as honest a business as they portray to be. Mr. Joey C., the Owner knows the batteries & harnesses are bad & were from the very start when he received them from China, AND YET he sells these mopeds to unsuspecting buyers without their knowledge.
He says nothing until you come & tell him of the problem. Then it's like, '...Oh yea.... the batteries, recharging & harnesses are bad.' But you already bought it.
However, he repaid me via a mechanical service for a battery I had to buy from another shop weeks earlier.
Their mopeds run good, it's just the electrical issues that are chronic & Joey doesn't say anything about it until...
The problem never ended, although they would do something to keep me running. Thing is, taking my moped in THAT many times would kill anyone's time & patience...but I kept an optimistic demeanor regardless & I even tipped their chief mechanic close to $100 over these past 3+ mos to encourage him to do well...
...my confidence faded & I bought another moped from a reputable dealer & gave the one that Joey sold me to another shop for $100. An expensive lesson learned.
Other than two other clients that I know of with the same issue, I was the only one getting the worse of this time wasting experience.
I'm a 73yr old disabled Army Airborne veteran. You would think he'd have more respect & consideration than what I experienced.
To my military veteran brothers especially my Paratroopers & my US Army Ranger brothers (all 3 Ranger battalions) with the 82nd, 101st, 173rd & the 11th Airborne Divisions; Buy elsewhere.
Moped Garage is an excellent option. They're very professional & especially very honest. Rangers Lead the Way! Hoo-ah!
To Mr. Joseph C., you told me 2mos ago that you believe in the power of prayer. That's good, because Jesus said this...
'Beloved, do not avenge yourselves, but rather give place to wrath, for it is written, "Vengeance is mine; I will repay," says the Lord.' Romans 20:19 NKJV.
You want to be in good-standing with Father God, Joey? Give your life to Jesus & allow Him to change you. Otherwise?..you'll never change. Word.
If you're being truthful on refunding me for the defective moped, I already gave it too your neighbor.
Everything I wrote is absolute truth. Please send refund check to: P.O. Box 235097, Honolulu, HI 96823.
That said, before you choose this moped dealership, do your research & take your time...be smart.
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