just a fantastic group. excellent products with super support. couldn't be happier. customer…read morefocused. what more can you ask for... one of the best small businesses on the island. bought my scooter here and signed up on the spot for their annual care package. shout-out to kevin ... thanks bruddah!

What a fun adventure!! Love our drives and being able to cruise around…read more Do this you will love it!!!

I just moved to hawaii 2 weeks ago, and Marc sold me a GT. I was scared of being ripped off as a…read morefemale, but I came to the right shop. Marc has been so helpful with safety tips, moped knowledge, and how NOT to get mopeds stolen. He is very honest and doesn't try to take advantage. If you're looking for a bike, I would 100 percent go to him.

My pup pooed in the shop!!! The owner? Stepped in it!!! I wanted to help clean it up. He was…read moregracious and gave me a discount on helmet. Very sorry. I love the helmet. He just wanted us out. Sorry

The GoGo team was friendly and very professional when I rented a Yamaha Bolt for a day ride around…read moreO'ahu. The bike was in very good shape and worked as expected over the course of my 120 mile journey. I would definitely rent from GoGo again.

We rented some plain ol' pedal powered bikes for the day, and they were total crap. The frame and…read morebrakes were fine, but the shifters clearly hadn't been adjusted in years and the chain was probably an original and skipped all over. They kept shifting out of gear when you didn't want them to (climbing) and not shifting when you needed them to. I said something to the staff when we returned and they just made an excuse about being impossible to stay on top of maintenance when people "abuse" the bikes. My bike even had a seat post that wouldn't lock in - so about 5 miles away from the shop and it had slid down all the was to the frame - I was climbing hills in a bike that wouldn't downshift and a seat about 5 inches too low. The shop knew the post bracket had one stripped nut when they were adjusting it for me, and tightened the other one mightily - but it wasn't sufficient. We got by and made it back safely after putting about 15 miles on them - including a miserable climb to diamond head trailhead. I'm sure these guys have a great business with things like scooters and other more popular items, so I'll avoid giving one star - but they should not send people out on the crap bikes they have. I implore them - just don't advertise renting regular bikes if you can't maintain them at a bare minimum usable level - take them off the menu.

Phone reservation made for our trip back to Waikiki. Great customer support with delivery and pick…read moreup at the hotel. A transport wheelchair was great for my 91 year old mother. On arrival to Waikiki, customer service called to make sure I had everything needed.

During our recent trip to Hawaii, we decided to rent a mobility scooter for my wife, who has…read morelimited mobility due to issues with her ankles. After researching online, I came across UGo Mobility. Their positive reviews stood out, so I reached out to them directly. They responded promptly, helped us select the right model for her needs, and coordinated delivery seamlessly. When we arrived, the scooter was already waiting for us at the hotel bell desk--ready to go. Looking back, it was easily one of the best decisions we made for the trip. The scooter allowed us to explore Waikiki comfortably and confidently. We attended a luau, enjoyed a show at the Beachcomber, and navigated the area with ease--all thanks to the mobility and freedom it provided. UGo's customer service was outstanding, the equipment was in excellent condition, and the rental rates were more than fair--worth every penny. I wouldn't hesitate to recommend them to anyone needing mobility assistance while traveling.

1000% recommend! This family-owned business was nothing but kind and offered the best prices we…read morefound on the island. Lucky, the owner, was incredibly helpful and made sure we were set with mopeds for the entire week. The mopeds ran perfectly with zero issues. Since these mopeds aren't meant to be driven continuously for hours at a time, we made sure to stop periodically, which honestly worked out perfectly since it was our first time on the island and we wanted to explore and enjoy different spots along the way. We were able to ride within the allowed areas, including to the beautiful Lanikai Beach and Ho'omaluhia Botanical Gardens without any problems. (I 100% recommend doing the Botanical Garden on the mopeds over a car, it is absolutely life changing!) The service was excellent, and we especially loved that they allowed us to park the mopeds overnight at their location, which helped us avoid expensive hotel parking fees. Hands down the only moped company I'd trust! Great prices, great service, and an overall amazing experience!

We appreciated how straightforward and trustworthy the owner was. Truly a great experience. The…read morebikes were fun and as a first time moped rider, easy to use!

The staff was great and helped us to get Vespa to ride around the island. We wish we had more time…read moreto use the scooters but the time we had them was very eventful. Once you are accustomed to using the mopeds you will truly enjoy the ride! Give them a try but definitely be careful. I recommend getting the insurance!!

Everybody working here is very very friendly, small bike shop with tons of gear. Our scooters were…read morewell maintained even with tons of miles we enjoyed them for the whole week without issues

Amazing experience with these guys. Rented a Harley Street Glide for the day. Amazing ride. The…read moreservice at the counter was amazing. I believe his name was Alex. So kind so helpful. The whole interaction was very professional and they gave me a great deal. Highly recommended.

07.04.2025 I honestly wish I could give Motorsport zero…read morestars From start to finish my experience was a complete disaster. The staff were sooooo rude and completely uninterested in helping. If you value your time, avoid Motorsport at all costs. I've never experienced such slow, careless service in my life. I had an appointment booked, but still ended up waiting over an 30-40minutes just to be seen. No updates, no apologies... just sitting there while staff wandered around like they had no clue what was going on... Motorsport should not be in business if this is how they treat customers. I would strongly advise anyone to stay far away unless you want to be overcharged, disrespected and left with more problems than solutions... THE WORST...

I came in while shopping for a moped for my niece and had such an awesome experience from start to…read morefinish. The aloha spirit here is real. Tristen was fantastic, she was super friendly, patient, and knowledgeable. As someone newer to mopeds, I really appreciated that they offer a free lesson for beginners, and the option for a test drive if you want a little extra confidence. That balance of fun and safety really stood out. The entire staff was wonderful, Corey and everyone else were pleasant, helpful, and made the whole process feel relaxed and enjoyable. No pressure at all, just good vibes. It was also great to learn that they can service the moped in the future, which gives peace of mind beyond the initial purchase. If you're looking for a moped shop in Hawaii with great people, solid support, and true island energy, this place is a gem. Highly recommend. Mahalo!

I want to give a huge shoutout to the team at Apex Motors -- especially Danny (the owner), Trinity…read more(in sales), and the incredible mechanic crew. Earlier this year, I purchased a first-release new model, and as expected with such a rare situation, a minor complication came up. The way the team handled everything was truly outstanding. They showed genuine aloha spirit throughout the entire process -- even making sure I had a rental option available while the minor fix was being taken care of. They were patient, supportive, and fully committed to making sure I was taken care of. Danny leads with honesty, Trinity was professional and kind, and the mechanics clearly take great pride in their work. I highly recommend Apex Motors to anyone looking for a team that stands behind their customers and treats them like ohana. Mahalo to all of you! And if I showed a little mainland attitude at any point, I sincerely apologize -- I absolutely love my moped!

Don't even hesitate, this is a must do! 1. Have a motorcycle…read morelicense? 2. Have a pair of glasses? If you answer yes to both this is a great experience. We rode all over this island and saw things we wouldn't have seen otherwise. Staff makes this very simple and are very friendly. When we come back I will most definitely do a longer term rental.

I had an experience of a lifetime riding an Indian Scout around the island. I called several prices…read moreand found Chase's to be very competitive for the location right in Waikiki. The process was easy to get going. Maybe 5 minutes. Good helmets. Need your own gloves and other gear. The bikes were beautiful and rode like a dream. A good selection for a small place. The staff was really friendly and you can tell they love riding. The guy who helped me shared his stoke and his normal weekend ride that he does with his sons. I did it just like he said. Cool shirts too!

If you're coming to Oahu, and you need to rent a mobility scooter or any kind of products that this…read morecompany carries, you definitely need to rent from them. You can't beat their prices, but most importantly, it's their stellar customer service. Brandy, who is in charge of this company is phenomenal. She really helped me out of a jam at the last minute when I hurt myself during our trip and I needed a scooter right away. Even though she was done with deliveries for the day, she made an exception, and brought me the scooter that same day. Now that's what I call excellent customer service! Brandy went beyond what was expected, and made it able for me to enjoy the rest of my trip with my party. Thank you Brandy. You're really saved the day and I'll never forget your kindness.

Brandy is awesome!! Quick and prompt service !! Hele Mobility is the #1 scooter service in my book…read more!! Go check them out .