Bought a Revi Cheetah from the shop, no problems yet. - Got into an accident, took bike back, bent forks and a bent axel. - Insurance paid me $1,050 which I paid him for repairs. - I got upgraded forks and ok'd the repairs. - He DIDN'T repair the bent axel and instead told me I needed a whole new assembly. $1,050 got me upgraded shocks ($480) and "labor". $1,050 and that got me new shocks put on and fenders held on by ZIP TIES. - Went to an actual repair shop (McCully Bike, Sporting and Repair, highly recommended) and in 15 seconds he identified the bent axel and gave me a quote that sure as hell wasn't the price of a new assembly. Stay away from this guy for repairs... Sales 10/10 Repair -1/10 read more

Aloha E-Bikes - Notice the missing wheel... at a REAL bike shop. - Bikes Near Me - Honolulu, Hawaii

I bought a used Talaria MX4 the back brake was soft so I brought it in to fix. While doing that he found several problems and fixed them all. Now the bike works as good as new. Highly recommend! read more

Service was great! Had my Revi Predator for about 2 yrs with over 650 miles on this beast of a bike. My 700 watt motor had failed and displayed a error code 24. Brought bike back to Henry at Aloha Ebike, he found the motor to be bad and lucky for me he had a motor on hand or available and fixed my bike by the next day.....Great job! read more

Aloha E-Bikes - Bikes Near Me - Honolulu, Hawaii

Don't Repair your bike in this store , just replaced the new bike inner and tube (50$) but only work for one week .

I have to admit I was skeptical at 1st. But after talking to the 2 employees I was pleased with the service. The gentleman explained everything to me about the scooters. He went out of his way to help me put it in my car. Go see them. They are great. Awesome selection of bikes n scooters. read more

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The owner Henry is super helpful. He filled me in on many different details of electric scooters and recommended varieties that best suited my use case. He also was able to fix my E-scooter for a reasonable price, it's very cost effective. Excellent service and product knowledge, wonderful products, and most important good price! Highly recommended if you are looking for an electric scooter. read more

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I ordered a special order e bike from Aloha E-Bikes from the island of Maui and Henry was terrific to work with...He took the time to ship my bike to me and answered all of my questions.. I highly recommend Aloha E-Bikes read more

I purchased an AEB folding bike from this business in 2020. Great and fun ride that gets me a lot of compliments but also, I bought loving the idea I could break down the bike and put it into my car. Aside from purchase, Henry and his female co-worker have assisted with any needs I had for the purchase, as well as repair when the bike wasn't working for a very reasonable price. The shop in itself is small but e wheel (rhymes with "corn") everywhere. From scooters to mountain and accessories. The size of my ebike wheel tire tube which is a 20" isn't readily available in many shops but Aloha E-Bikes has them! Henry was working on the same bike I purchased from and was upgrading it with a new fork with shocks (not available with stock version) for another rider. I wish I had taken photos ! Well run small business that is worth it's weight in the "e" industry! I ride my Aloha E-Bike all around the island and love every minute it of it. For those who haven't made the conversion from acoustic / pedal, I highly recommend it. https://www.alohaebike.com/ 5 Stars Aloha E-Bikes read more

The price is high but it's because of the lack of competition in Hawaii. The bike itself is what I wanted. It's a commuter bike for paved roads. Hawaii roads are often bumpy so it would have helped if it had shocks. Also no lights which is surprising because the display seems to indicate that they should be there. There are only two colors of red and yellow. I have the yellow one which stands out so it's a good thing for safety. Also it has two modes for power which are ped-assisted and thumb throttle. Henry was helpful getting me the right bike. read more

Yelp says they are open on Sundays. Tried calling to confirm but no one ever answers their phone. No general info recording either. Drove all the way over there from Waikiki. Took me 3x driving through the 3rd world parking lot to find them, only to see a sign that reads "Closed on Sundays" on their front door. I desperately wanted to purchase an e-bike. Will purchase one online instead. read more

The owner laughs in your face if you don't have enough to buy, I just went in to see how much most of his e bikes and scooters costed and I seen a lot of higher prices then I just asked him what's your cheapest scooter and he straight up laughs "Hahaha $1300 HAHAHA" or we have this one that's $899 but still HAHAHAHA still expensive hahahaha" i literally had 750 in cash ready to spent at his establishment but instead I went an got a NICE moped an the person who sold it to me didn't laugh in my face n make me feel like I cannot afford it. Unbelievable! I won't be coming back. Ever. read more

Their products are very cheap quality you're better off ordering off Amazon or any of the brand name sites. They woman is very rude and greedy, she only cares about money and not about customers at all. Also their one year warranty is a joke as it doesn't mean much as they'll still charge you for the parts for any repairs. Go else to purchase your electrical bikes and scooters. read more

After riding my friends AEB250 we went to look at some bikes. The owner was very helpful tell us about all the different models of ebikes.

Rented an e-bike here after a recommendation from a co-worker. I was researching on whether or not an e-bike would help with the hills along my daily work commute route. The store is located in a very busy strip mall, so parking was a challenge but patience prevailed. I was graciously greeted by the owner who I had emailed earlier about renting a bike. The shop is quite small but he had a variety to choose from to rent. In fact, the rental I was given was a brand new bike. After filling out some paperwork, a check of the tire pressure, and a tour of the controls, I was off. My rental was trimmed short due to a pinch flat on the rear tire. Fortunately, I have a bike rack so I brought it back to the store where the owner offered to repair it while I wait. However, I had a long enough ride for my research and my rental price was fairly adjusted without even asking. I would have no reservation recommending Aloha E-bikes when shopping to buy or rent an e-bike. read more

Henry is super helpful. He has great prices, is friendly, professional and efficient! I highly recommend Aloha E-Bikes.

Small little store in Dilljngham Plaza. Owner was a nice guy and very reputable. Not the biggest selection, but I looked at the bikes are they are of high quality. read more

Great e-bike rental place. The place is centrally located for biking around Kailua and the staff was very friendly. The whole process was really easy and the bikes also worked well. Would come here again read more

Henry is amazing! Great knowledge and very straightforward! I love how he keeps it real and is respectful. Got a scooter here with my boyfriend, they only have one kind the AEB-e-Go S-350 but got it for a great price and it was one sale (original price is $850 and it was one sale for $699), it has all the things I was looking for. There are lights in the front, rear and sides (sides have 3 colors, green blue and red) The scooter has an electric bell and blinkers. The scooter has a LCD speedometer, the front has shocks and both wheels are air. The range is about 15-20 depending on your weight. Weight capacity is reccomended under 200lbs and the max speed is about 23mph. The scooter has a great feature of an alarm system, has 2 keys for the alarm!! You can find all the information online which I did before coming in. I was able to have my boyfriend test drive it. It's great to support a local business! Highly recommend! read more

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This place is Awesome!! Henry and his Wife were extremely professional. Treated me excellent. My e bike purchase. I Highly recommend Aloha e bikes. 5 Stars !!!! read more

Great prices. Great selection and very easy to ship to outer islands. You can also test ride any bike.

The uncle that runs the place was awesome in showing me the ins and outs of the electric scooter I purchased.

If you are in the market for an electric moped, I highly recommend you come here first. You'll look at good quality products at reasonable prices and you'll get honest answers to all your questions. I bought my first moped here 9 years ago and I bought my replacement moped 4 years ago. Henry does all my servicing, but I don't see him much because my moped is pretty durable. read more

It's quite sad to see in 2020 there are still local businesses looking to survive with very rude customer service. We were prepared to buy two e-bikes and spend a few thousand dollars in this shop until the worker told us we can't touch the bikes. She was extremely condescending and rude, didn't offer any information on the bikes and basically chased us out of her store. How am I supposed to make such a large purchase without touching the bike? Do we buy cars the same way? This was unacceptable , we ended up going to another local shop that was much more friendly. Avoid this place at all costs. read more

First time and was somewhat sad because all they sell is electric bikes and scooters. I wish they had other options.

If possible I would give it a 0. Terrible service, very bias and racist! Never again! The guys is okay but the lady is very rude! The bike was keep on breaking! read more

Aloha E-bikes is a great store, Owner Henry is awesome. He's always there to help me with the occasional flat tire. Good service, very friendly, very knowledgeable. read more

Aloha E-Bikes has taken care of me and given me great service since I bought my first e-bike early this year (2022). They have attended to all concerns and issues I've had. Despite living in "da country" (North Shore) I have no qualms with driving into town to Aloha e-bikes. I received nothing but Aloha from Henry and his wife. Mahalo Aloha e-bikes! read more

Purchased an E-bike last year. It worked well, but only when it worked. There were many issues with the electrical connections coming loose when riding on the roads around town. Henry fixed it once at no cost but sure enough the connections came loose again a week later. He stated that the bike was not to be ridden on bumpy surfaces (however none of the sidewalks and streets in town are completely smooth). I am giving only 1 star since they would not let me return the malfunctioning bike even though i only used it for a couple weeks for light commuting to work (during which it was being repaired at their shop part of the time). Although the bike was still in new condition, they only offered to allow me to return the bike if they could charge me the daily rental fee, giving me back any partial refund remaining on my initial payment (total refund was less than 70% of what I had originally paid). I told them that their offer was ridiculous because I shouldn't have to pay a full-price rental fee for a bike that was malfunctioning half the time and left me stranded a few times. I had to walk it miles uphill a few times when it malfunctioned on the way home (too heavy to ride up steep hills with no power). I finally got them to agree to discount the rental fees further, but they still would not provide a full refund. Just wanting to put this whole ordeal behind me, I accepted the offer and vowed to myself to never purchase a cheap knockoff E-bike again. One last note, the warranty on these bikes is horrible. They only provide a 15 day warranty for parts and labor, starting from the date of purchase. They said my bike was not covered under warranty because there was nothing wrong with it, and I was misusing it by riding it on bumpy roads. read more

I've had limited experience here but felt fairly treated and well advised so far. I purchased an entry level E-bike, I've had it for one month and so far so good. (If we only could get rid of the Jones Act in Hawaii they could lower the prices significantly.) Aside from that, your going to really like your new E-Bike. read more

Henry Jiao owns Aloha E-Bikes and personally assist you from renting a electric vehicle to fixing flats and checking the electric system for abnormalities. I started off just renting a electric bike to being confident enough to purchase one for myself. I wanted reliable short range transportation and easy access to healthy exercise. Henry is a refreshing honest and patient small businessman even with noob bicycle people like me. One of the only major concerns to me is keeping water and grime out of the controller chamber. I bought a folding model and found out my back tire was spinning the gunk into the compartment which helped cause my bike to malfunction and move on it own when I had the bike turned on... So I recommend talking with Henry about that concern for whatever model bike you are interested in. Sweet bikes and cleaner energy! Delete review read more

A friend of mine gave me one of their eBikes for my birthday and while it is such a wonderful, thoughtful gift that was soo awesome unfortunately Aloha eBikes decided that it wasn't worth their time after we rode it all the way down there. The bike needed some work because nothing was working on it as far as electrical and even the derailer needed to be changed or something it just kept skipping sprockets so it was really hard to ride down there. I had lost my key to the battery and they told me too bad that they don't help with that anymore and wouldn't even let me leave the bike there so I could go get my car to come back and pick it up. I finally found a private party person that knows eBikes to get it running but as far as buying something from these folks again well just know that once you buy it you are on your own. They don't support their products that they are selling hmmm I think not. read more

It was great to rent a bike from Aloha e-bikes! I had never tried one, but they are perfect for running around without a car, getting by all the terrible traffic and getting a little exercise without the worry of running out of my own energy! I loved how quiet they were, and MUCH less expensive than renting a scooter! I tried to pedal most of the time, but needed to use the motor-assist part of the time. If I did it again, I would rent one for the whole month that we were staying there. I didn't realize that the battery pack slips out so you can charge it in your room; I thought I needed an outlet next to the bike. At any rate, it's a great way to get around! read more

I recently bought my first ebike from Henry and Aloha eBikes after much research online. I tried the buying online only to find ot that no one will send it to Hawaii without adding $800 for shipping. So their cheap price is no longer cheap. Just cut to the chase and get it from Henry. The bikes have long warranties and he fixes them himself. All of the accessories that you need for biking are right in his store. From tires, tubes, helmets, bike seats, locks, etc. they have everything. Go see Henry and get an ebike, you won't regret it. read more

They're super awesome, owner was very friendly and was genuinely interested in getting you into the best ebike fit for You! Awesome customer service all around, I couldn't rave more about this place. Don't go anywhere else, this place is the first and last stop! read more

Super customer service. Went out of his way to help repair my ebike battery, even though I didn't even buy it from this store! Extremely friendly and helpful. Highly recommended! read more

Henry and his wife are great people and very helpful! Any time i have a question or need help with my bike i know i can always count on them. I have had my bike 11/2 years now and never had a problem until now when the battery died Henry put used ones in first to try and save me money but they didn't work so we got new ones and seems to be working like new again. read more

I and my 2 friends have been in Hawaii during our last weekend getaway from NYC. We have stopped at Aloha E-Bikes and rented their e-bikes for site-seeing in town at Honolulu, Waikiki, Diamond Head and all the way to Hanauma Bay. It was beautiful and the e-bikes were very smooth and could get us to some gorgeous beaches which regular car visitors could never discover. Thanks so much Aloha E-Bikes, and the manager even had offered us pick up and drop off right at our hotel in Waikiki. Strongly recommend to ride e-bikes. I am now thinking to have 1 in NYC. read more

Grate services!!! I bought a bike a few months back. When I got a flat they came and picked it up and fixed it all with in 2 days. (this happened on the weekend) I got my bike back on Monday. Just in time for me to go to work. Love the services and product. read more

I recently stopped in to this store to take a look at e-bikes. The owner, Henry, was very helpful and patient as I tried bike after bike. He was able to answer all of my questions with the help of his assistant who was standing by to look up any technical information on each bike I required. I ended up buying an e-bike from Canada, but wish I could have bought one from Henry. read more

Aloha E-Bikes and its owner, Henry, are fantastic. Large selection, good prices, and top-notch customer service. I had one or two minor problems, and Henry quickly took care of them - helping even outside of his business hours. Henry is pleasant, knowledgeable, and always helpful. He truly cares about his customers. My friend and I bought two bikes. It was a real pleasure doing business with Henry. I highly recommend Aloha E-Bikes! read more