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    Boca Hawaii Llc

    4.4 (59 reviews)
    Closed • 12:00 pm - 6:00 PM

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    Voodoo Rada steel frame bike fit complete
    Paiea Paul N.

    Brought my new Voodoo Rada road bike in to get professionally fitted. Darren Broome was expert in getting my measurements and plumb bob cycle motion on the trainer. In addition he somehow got my shoe cleats bolts loose and realigned the cleat which fixed my "hot foot" issues. I am most appreciative and applaud the Boca staff. Note to Ray B, the fork might be a Look model, I need to confirm. Much thanks and Aloha!

    Shoes, Shoes and more Shoes!
    Brian M.

    In this Covid-19 times I'm so glad to see that you still can get Great service at a Great price. I've always seen the BOCA Hawai'i building as I past by, it's hard to miss with all those bikes parked out in front. I thought to myself, I've got to check out this place, but I'm not a triathlon guy and assumed that BOCA only catered to triathlon athletes. I was wrong as they hold Spin and Triathlon classes, sell and repair bikes, also will bike fit anyone regardless if you purchased it from them or not. I was super impressed by the amount of inventory packed into this small shop. I think they actually have just about everything one would need for a bike. Even more than the other bike shops as far as accessories and wear. Recently I picked up another road bike and decided this time I'm going to do it right and get fitted correctly. If you ever got fitted you know that you can pay upwards to $250+. I emailed Raul over a month back to get a price for a fitting for my other bike and he responded with terrific prices ($40-$100).Prices vary on how advance the fitting gets. So with this new ride it was a no brainer to go with him. It's as easy as calling or emailing him for a appointment. Nervously rode down to the store for my appointment because I never had someone fit me. I've always did the basic measurements by myself and never thought anything about it, but there is a difference when you have it done correctly. Your body alignment, legs and arm reach get set up as it should be when riding and the chances of injuries are decreased. Raul reminded me to bring your helmet and shoes. The Cold AC it felt so good while riding my bike that they set up on the trainer. Raul (Owner) was so friendly and personable it really made me relax and enjoy getting fitted. He did some Seat height, positioning, handle bar angle, shoe cleat position to get the right peddling strokes and other small adjustments to get everything running smoothly. Like Raul said, every millimeter makes a difference. I love the feel of my bike after the fitting, looking forward to get some miles in. I highly recommend that you get a bike fit for your ride to avoid injuries and to get the maximum potential out of it. Check them out, you'll be surprised what they carry, it's not a shop strictly for Triathlon Athletes, but for the everyday rider, swimmer and runner.

    This is the shoes I purchased.
    Deanna R.

    I bought a slipper as well. The owner gave the best service, even a discount to help meet close to the online price. I appreciate the discount and the service. Will recommend this place! "Deanna Ramos-Kia Tupua " Safety Professional

    Mary M.

    We bought his and hers road bikes from Boca yesterday. It wasn't an impulse buy... my boyfriend and I looked at 3 bike shops: this place, Bikeworks and McCullys. He went to one more bike shop the day prior... We ended back at Boca at the end of taking everything into consideration. Everything about Boca screams bike enthusiast and knowledgeability. Ray was the first guy who helped us-- he was actually behind the counter fixing a bike and he didn't try to sell us on anything - he listened to what my boyfriend wanted (beginner road bike to work out on mainly to go up and down Tantalus). During the test ride, he watched and answered questions. We even left him saying we were going to shop around and he didn't try any sales tactics (nice)! Well, we came back! And my boyfriend decided well, I should get a bike too so we can work out together (so sweet). Sure I like Raul and Hina (I'm assuming the owners of the shop) but Ray is the star of the shop (in my humble opinion). He told us he has been riding for almost 29 years - love it when someone who is an enthusiast is at a shop that is not an aggressive salesperson. An hour later, we took our bikes and rode from home up Tantalus and back down! Highly recommend Boca & go see Ray!

    My Fuji Aloha 1.0 Triathalon bike whichever got from Boca.
    Terrance Y.

    Picked up a nice Fuji Aloha 1.0 consignment bike from Boca which they even told me that it was a awesome deal for the bike as the bike goes for about $1800 new the bike was so light about 18lbs but that's another story... The guys at Boca were very helpful and made sure everything was all set for me to go with my awesome new (to me) bike, I'm sure I'll be back if I need parts or service for my bike since they are the dealers for Fuji bikes.

    I will revise this photo after I get to the top of mountain!

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    Love all the love I get here!! Let's be real if you want pro bikes and pro gear this is the place!!

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    6 years ago

    Friendly staff. Their inventory was perfect. I went there to find a bike shirt and they had just enough great choices to select from.

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    Page 1 of 2

    Ask the Community - Boca Hawaii Llc

    Review Highlights - Boca Hawaii Llc

    “Raul, of Boca Hawaii, instantaneously took care of the situation by having me bring the bike in for repair.”

    Mentioned in 13 reviews

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    The Bike Shop - My badly frayed rear derailleur cable. It jammed solid and no shifting was possible.

    The Bike Shop

    4.0(190 reviews)
    1.0 mi
    •$$

    Had a freak accident and ended up with what I thought was a bent rim. Took the bike in and the tech…read moresaid that it would be a couple hours. Turns out it out wasn't the rim, I'd knocked the brake pad out of alignment. Scott was great, fixed it fast, too! They've always been helpful and professional at the King Street location!

    Located on King's Street, a pretty convenient location for me since I live in town, they have a few…read moreparkings at the back. I went there to chance a cassettes and redo my bar tape. After a few back and forward discussion, the work order was set, they quoted me a price and they will call me when my bike is done. 3 hours later, when I went to pick up my bike, the technician told me with this new cassette, while I'm riding, I cannot change to certain gear, and if I do so, my derailleur will break on the road. I was like - why no one told me about that before I do the modification? He said he did not know it will not work either, 95% of the time, this set up with work, just that it will not work on my bike. So, end up, he has to put back my old cassette. At lease he was honor about it and do not just let me walk off with my new setting and risk breaking my derailleur on the road. At the end, he did not change me for that cassette work. I appreciate his honesty and workmanship. To be honest, the shop looks a bit old inside but they seems to have a lots of bike parts and accessory inside the store.

    Photos
    The Bike Shop - Where the parking is. The back door is where the entrance is too.

    Where the parking is. The back door is where the entrance is too.

    The Bike Shop
    The Bike Shop

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    The Bike Shop

    The Bike Shop

    4.0(130 reviews)
    8.4 mi
    •$$

    YES! YES! YES!! This place!! Let's just say I've had…read moreterrible customer service from another very popular bike shop in Waipio. Zero callbacks or updates on my repairs and parts that I'm waiting on. Not these guys! OMG! I brought my bike in with a part to install. I had to order the part myself because the other shop never called me to let me know that it was back ordered until September and I had a look somewhere else. I found that out by calling the manufacturer myself. I dropped this off and they told me it would take 72 hours to repair and they called me back in 24 hours and said it was done! Excellent service and excellent customer service. Skip the other bike shop that may have a big name and multiple locations. This is where customer service lives!

    CUSTOMER SERVICE!!! I popped into the store looking for a…read morespecialized rockhopper. I met with the friendliest sales person I have ever met. COLE! His youthful appearance & his willingness to help answer my long list of questions was so delightful!l I would have bought a bike right on the spot but unfortunately they don't sell that brand. He showed me some other options encouraging me to try but I am loyal to the brand I've loved for so many years. Cole would be the only reason I would buy anything in that store because he was so helpful & kind- like he really wanted me to find what I was looking for. THANK YOU TO COLE! For future customers, ask for him- he is just wonderful :)

    Photos
    The Bike Shop - Front

    Front

    The Bike Shop - Beautiful beach view along the ride that I never would have seen otherwise.

    Beautiful beach view along the ride that I never would have seen otherwise.

    The Bike Shop

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    BIKEFACTORY - Outside

    BIKEFACTORY

    3.9(119 reviews)
    12.3 mi
    •$$

    Guess who still hasn't gotten a phone call to update me on the status of the part they're supposed…read moreto be ordering for me? Thank goodness I took it upon myself to contact Trek and speak with them directly. They told me the part I needed wouldn't be available until September. This bike shop told me the part would take 2-3 weeks to come in. That was almost 2 months ago. The kicker is I told them I was moving in about 2.5 months and I needed to get the bike fixed before I shipped it. Well that day has come and gone and still no call to update me. Complete waste of time going there unless you want to spend a couple grand on an illegal e-bike.

    I was really nervous about going into the Bike Factory today because of reading all the reviews. I…read moreknow nothing about bikes but I was hoping to get some knowledge before jumping in and buying bicycles for my kids. Walked in the door, and surprised when I wasn't ignored. Even if the greeting was behind the desk, that was still nice that someone acknowledged my existence. Then, out comes someone different. His name was Alex and he was so nice and friendly. He told me all about the differences between bikes and what I should look for when choosing the right bike for my kids. Told me the interesting fact about why girl bike frames used to be different and now it doesn't really matter. Just incredibly patient and he never made me feel like I was an inconvenience or a waste of time because I wasn't looking to buy... right now. Alex was extremely knowledgeable and his ability to make me feel comfortable in a setting that I wasn't, was a pleasant surprise. He told me all the things that the bike factory could assist with if we did purchase a bike such as changing the tires, brake pads, etc. which even if we are not avid bikers, was still great information. I would hope that if and when I go back again, I get Alex to help out. He was awesome.

    Photos
    BIKEFACTORY - Electra Townie 9D

    Electra Townie 9D

    BIKEFACTORY - Inside

    Inside

    BIKEFACTORY - Mounted tube and tire.

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    Mounted tube and tire.

    Boca Hawaii Llc - fitness - Updated October 2026

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