The tree lot service was awesome. I was looking for a quick & fun Christmas tree buying experience. That is exactly what I got. The staff was helpful and efficient. We found a perfect tree. Thanks! read more

We lost a beautiful, 20 year old mesquite tree in our front yard to high winds. Going to Moon Valley Nurseries in Mesa was a no-brainer. We had purchased several plants and two trees over the years- Cesar and his crew did an excellent job moving a big giant tree into place after digging the hole and prepping the soil. The team made sure that the soil was amended as the tree staked in four corners. They finished with an application of Moon Juice supplement and mulch around the top. They cleaned up the area, leaving only our new beautiful tree! Cesar also gave detailed maintenance instructions- especially with regard to watering. Cesar and his team were on time, pleasant to work with and provided great customer service along with knowledgeable information! Heather and Keith Ware read more

We bought 3 bushes that were not doing well in the heat. We also bought the extended warrenty. I called Moon and they were able to come up with a solution and replaced all 3. Cesar and his crew came out and replaced the 3 bushes in over 110% heat. Cesar then looked at our other trees we had and gave us tips to help them grow and thrive. So thankful that we were able to replace and save our other trees. read more

Warning: Moon Valley Nurseries will not let you return an item to any other of their locations. Must return to the location you purchased it at. Very strange. What's the point of having multiple locations around the valley if you're not going to make it seamless to return something to any of the locations? In reality they operate like completely separate businesses. Just share a name. I won't be back. read more

From the meeting with the sells rep, Brandon, to working with the planting manager, Cesar, and his crew, my wife, Lydia, and I are elated not only by the quality of the tress and shrubs, but by the absolutely impeccable customer service! The friendly and professional manner in which we were treated will remain in our memories for a lifetime. Brandon was skillful in getting us to make a reasonable and most effective decision whenever we arrived at a fork in the road. Cesar was accommodating, patient and supportive within the confines of his work order, which we appreciated very much. Cesar and his crew went above and beyond to make sure we were completely satisfied. Brandon was very flexible and even gave us some discounts and products that were substantive and showed his desire to keep us smiling and bonding with the customer-centered culture of Moon Valley Nurseries. We are fans for life!! Thank you!! ~ Paul & Lydia read more

See all

We have ordered from moon three times and each time the orders got messed up. I think they are short on sales staff and are over worked. Probably just a sign of the times. However, Cesar and his delivery crew have it together and got the install done quickly along with good advice on how to care for our plants. read more

Just went to Moon Valley and had an excellent experience with Joey. He was very knowledgeable and went out with us to see the plants and trees, and then he helped us select the best one carried it the entire way for us and took it to our car for us. highly recommend! read more

Caesar and his team are terrific. They arrived on time, explaining what they were doing and why. Caesar also helped me with a watering and supplements schedule for all my citrus trees. My new Mandarine Orange tree looks great! I am very happy !! read more

We were not sure what kind of Palms we wanted and Patrick the nursery advisor offered his expertise. He was very patient and steered us to two great looking 20 gal Pigmy Date Palms. They were a great buy that included the nursery planting them for us. Nate was the job foremen, he and his crew did a wonderful job Planting them and explaining how to care for them ... We highly recommend Moon Valley Nursery. read more

See all

Cesar Jiménez, the crew foreman, was knowledgeable and courteous Te whole crew was great! For example, while. planting one of the three trees they cut an irrigation line and they quickly fixed it. They were always in a gray mood. Although Moon Valley is not my favorite nursery the crew gets a 5+ rating. read more

LP is awesome! We had one of moon valley's arborists come and check on our palm trees today and can't say enough amazing things about LP. He was so knowledgeable about the palms and the rest of our plants. He explained in detail what we were witnessing and how to get our palms back into perfect health. He was kind, professional, prompt, and very detailed and knowledgeable. I loved his enthusiasm for his craft and job. Moon Valley is lucky to have LP as one of their arborists. read more

Cesar J's dialed-in crew did a quick and perfect job for me, taking special care to not make a mess. Cesar explained again how best to water and maintain things, and I really felt taken care of. I'd refer anyone to Moon Valley Nurseries. Also, shout-out to Kelly for a pleasant experience picking out our tree and pygmy palm. read more

I went to the Chandler location on Memorial day and was greeted by Manny right away and offered a water. Manny was very helpful and obviously enjoys his job and customers! He not only helped me decide on what new shrubs to put in my yard, but also answered questions on how to care for my current plants, including watering schedules for each season and how to trim. All this as well as a hot dog as there was a BBQ event today :) Highly recommend Manny - thank you :) read more

Patrick and Brent are great! Patrick has come over the last year to maintain and make sure our trees are looking great. He always comes on time and is very communicative. Very pleased! read more

Stopped in to buy an orange tree. Chad Gustafson approached us right away and was very personable. He offered us waters and we headed out back. He walked us over to the citrus section and after talking a bit, we decided on a tangerine tree. We asked him to grab the best tree and he showed us that the thicker the trunk, the better. We picked the tree we wanted and he brought it to the front and rang us up. We were impressed how genuinely friendly he was and it was just a pleasant experience. So glad we chose Moon Valley Nursery instead of some big box store. Thanks again Chad! read more

The experience was painless. Also had to replace two because I was not watering them enough. With the warranty they took care of them for free. Cesar and his team came and spent time with explaining watering etc. he was amazing and patient. Thanks Cesar. read more

Real impressed with this company. They 100% exceeded my expectations, not for the quality of the install nor the quality of the plants, but for how they handled my feedback. I responded that I was 0% happy with the entire process. The plants were smaller than I expected (ordered over phone) and the install was well below average. I simply told a rep that I wasn't happy. I expected nothing from them. I guess because they are big and busy. I expected to be blown off. Didn't happen. Got several call backs and emails responding to my issue. I was very happy they cared but I still didn't expect anything. They voluntarily made me happy. I didn't ask for anything. They made financial adjustments and offered product. The true customer service measure of a company is how they overcome mistakes. They didn't get defensive, they didn't care about who was right or wrong. They simply acted in good faith. Honorable! Kudos to Stephanie at 7th street Moon Valley. She was the 'they' mentioned above. Also a shout out to Ray at 7th street for his great customer service in a followup purchase. read more

I want to say thank you so much to the Sun City West team for coming out and helping ppant our beautiful white , roses and making our backyard look amazing. I can't tell you how much nicer it looks and it was such a nice surprise to come in this morning and see this row of roses that we were waiting for us when we woke up, we really appreciate all they do and the attentiveness and communications with us from Byrd and Steven throughout the process of getting our new backyard. from scheduling to any questions we had on how to care for the plants and even additional stuff like helping with other plants we already had and helping us with a care plan for those as well . I would highly recommend using this company for all of your plants, shrubs and trees for your house . Please askfor Byes or Steven as they are really great representatives of Moon Valley Sun City West office !! thank you !!! Dore and Debra Sun city west !!! read more

Moon Valley Nurseries - Moon valley nursary newly planted roses look amazing !! - Nurseries & Gardening Near Me - Mesa, Arizona

See all

Moon Valley Nurseries provided healthy Mandarin and Arizona Sweet trees delivered/placed by Cesar J and his crew. They were on time, friendly, efficient, cleaned up the area like new before they left AND went beyond expectations as they examined the Lemon and Blood Orange trees MV planted for us last year and cleaned up the tree wells around those two trees. All was efficient, professional, and excellent on every level. Thanks, Moon Valley Nursery! read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

See all

Chad is hands down the best person to work with here. Dealt with another person and they were all about the sale , which wasn't theirs originally. Chad is very helpful and wants to make sure his customers are happy and enjoy their plants vs trying to make money off of them . Thank you love Chad, for being the only reason I come back to Moon Valley. Other person sold us a dead tree and told us to just put more moon juice on it. read more

Ordered seven large plants which were delivered on January 29th by Esi and his crew. Very professional and helpful as his (Esi) knowledge of the plants helped me decide the best spacing along my back wall. The crew members also performed very well as the cleanup showed a pride in workmanship. I ordered two more large plants from Esi who took the time too complete the paperwork and request fast delivery. It's very difficult to find a business that actual performs as advertised. This crew did just that. Thank you. Robert Geraldo read more

We recently purchased two citrus trees from Moon Valley and had a great experience. From the education Steven Shoemaker gave us about the different citrus options, to the great communication from Ashley, to the smooth delivery by Preston, all around excellent client experience and certainly recommend Moon Valley! read more

Moon Valley Mesa has the BEST customer service in the business! We worked with GM Sam Phillips who went above and beyond to make sure we had not only the best quality plants but the design was exactly as I imagined. Foreman Cesar was the one who came out and put everything into the ground he was straightforward and had me double check all the plant placement making sure I was happy. He made Sure to go over plant maintenance and care and told me to contact him with any questions regarding plant care. We will be life long customers to Moon Valley! I can't wait to finish the front yard this coming fall. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

We bought a package deal at the Phoenix Home and Garden show. We went to the Chandler Nursery and we're met at the gate by Manny. After a brief conversation of what we were looking for he gave us a tour of the plants we were looking for. Manny was very pleasant to talk to and extremely knowledgeable about the plants we were interested in. We will definitely be going back to the Chandler Nursery and buy more from this gentleman. It was a fun visit and we can't wait to go back and expand our landscape even more! read more

Moon Valley is helping us save our 30+ year old tree! ERIC & his crew did an awesome job today! Also the employee who came last week to give my tree nutrition injections did a great job too! Love Moon Valley read more

Excellent customer service! My tree was leaning due to some excessive wind and they came right out and restated/reinforced. Also great selection on exceptional trees of all kinds with great pricing. Go see Garrett and he will take care of you! read more

I purchased a weed killer from moon valley after bringing in a sample of the weed I wanted to get rid of. The salesman looked at it and bought out the product he said would be effective. I applied it twice with no results ( some yellowing) the product cost $47 per quart. I attempted to return it and get a refund and was told that I had used half of it, hello how would I know it hadn't worked if I hadn't applied. They would not refund the money for the product saying that they had never not seen work. I'm out $47 and still have the weeds, there recommendations hire someone to pull them. My recommendation is to go somewhere else. read more

Purchased purple plum Spt. 2023. Oct. 2023 messaged salesman with pics of tree that lost allow its leaves and the nee growth wilted and dried out. The response was that happens. Requested arborist to visit,response was I will ask my GM. No further response. March 2024, tree is nit blooming. $600 WASTED...Never again at MVN. read more

Overpriced is an understatement, also worse than a used car lot! The sales people are vultures! They make commission off your sale so they do not leave you unattended to browse the lot. I never like when someone hoovers over my back and feel the pressure. Also 2/3 of my 15 gallon fruit trees died within 1 year. I didn't get the 75$ insurance per tree either cus the dang trees were over priced to begin with 300$ a pop. Go to the nursery down the way, AP the same gal fruit trees were half their price :/ i found out too late. read more

A great company with great company, plain and simple. Had Cesar come out with his crew to plant a hybrid fan palm. He provided a call when en route, showed up on time, crew was extremely efficient and cared about the results, and they gave me clear watering instructions after the job was completed. Great customer service and extremely stress-free process. Highly recommend this company and this crew for any nursery/landscaping jobs! read more

OMG totally love moon Valley Nurseries workers and staff, they were definitely willing to work with us when we bought our trees, & they did a awesome job at planting them and suggesting care for them also. So happy that they are here today restaking our trees after the storm few days ago. They're still doing great and I can't wait to see the guys again, and talk to Ceasar about new ideas! Thanks Moon Valley!! read more

See all

Above-and-beyond customer service. Abraham patiently answered my endless questions, walked me around, discussed options and compatibility, and then did it all again when I came back a second time to add to my order. The service was absolutely top-notch. read more

Moon Valley Nurseries - One of the beautiful Tipu trees that we picked out for our new home. - Nurseries & Gardening Near Me - Mesa, Arizona

Cesar and his crew installed new trees and lantana in our front yard, and we couldn't be more pleased with the outcome. Cesar took time to explain the watering schedules and the application of the Moon Juice. We have purchased trees from Moon Valley before, and have always been happy with the result. We would highly recommend Moon Valley Nursery! read more

Moon Valley Nurseries - Our new Moon Valley Trees - Nurseries & Gardening Near Me - Mesa, Arizona

Came here for a Christmas tree awesome service! Helpful staff. Lots of crafts and free hot cocoa. The kids had a wonderful time

Friendliest staff...so patient and kind. Had lots of kid activities and picture opportunities as well as hot chocolate to keep warm. We got a BEAUTIFUL tree! read more

I've never written a review before but I felt compelled to write about our wonderful experience at Moon Valley with the help of Bart Fleming. We just needed to replace a few plants and Bart was knowledgeable, patient, friendly and very thorough. He even followed up with us on adjusting our watering schedule. Our plants are thriving and we look forward to re-doing our backyard soon with the help of Bart. read more

I have had so many problems with this store with all of the turnover. No one seemed to or listen until the manager Sam Phillips came over. He bent over backwards to right a wrong. The original crew that planted our original tree were a joke. You could tell they had no pride in their work. I was about to give up on moon valley entirely then Sam steeped up again, got me a new tree, sent Cesar and his crew to plant it. They took their time, built up a nice perimeter, which was not done previously, Cesar explained everything and gave us useful tips and advice. You could tell he took pride in his job and genuinely cared about the customer. If I get another tree I will make sure Cesar and his crew are the guys planting. Thank you Sam & Cesar. Moon Valley is lucky to have you both!!! read more

Awesome place to get a Christmas . Very helpful and great customer service they were very helpful and also helped tying the the tree properly on my civic. Had custom ornaments making for the kids. And had cool places to take pictures with my family read more

Cesar and his planting crew did amazing work! Plants look great, they respected my property, and gave clear instructions on how to care for them. Also was very flexible in working with me to set up warranties and a maintenance plan. read more

Cesar and his posse showed up at 9:30 and had 21 plants and trees done by 11:15, and it looks incredible. Irv Green Valley, AZ read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

See all