Danny Molina director of customer service took fantastic care of me. My trees were dying and he came over and set up resolution for my trees! Thank Danny so much read more

Moon Valley Nurseries - Dead ficus - Nurseries & Gardening Near Me - Mesa, Arizona

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Loving my new tree! Cesar and his crew did an awesome job with planting exactly where we wanted. They were very knowledgeable and gave us some great tips not only for the tree that they planted but for others we already had. read more

Here are pictures from my last Yelp! No one has contacted me after Moon Valley's reply to help on September 5th. Total loss and I know I got a deal because I purchased over 50 trees, but I would have paid more to get better trees that wouldn't have died! Please reach out. I will contact the corporate office by the end of the week. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

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How disrespectful can you be to trespass on my property and leave a giant piece of your advertising trash on my front door?? This is Sun City where numerous residents are not here during the summer. How about I put a big sign on your front door that says Gone for the Summer - help yourself to my stuff. I would never use a biz that thinks this type of advertising is ok. Be smarter, do better - it's not that hard....lots of competition out there. read more

Cesar and crew helped our yard look nice. He spent time with us to ensure proper care of plants, trees, and citrus. The nursery is professional and they care for their clients. I'm thankful we went with them. Thanks again Cesar! read more

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I just had Cesar and his crew out this morning to remove a fallen tree and to plant a new tree. They did an excellent job in a timely manner. Excellent cleanup. I highly recommend Moon Valley for all of your needs. I have been a customer with them for many years and have never been disappointed. read more

Chris Rodriguez and his team arrived at our home with our beutiful live oak tree. Installation went smoothly and work was completed efficiently, including clean-up. It was a pleasant experience all around and we will use them again with other plantings in the future. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

Found a great fruitless olive tree at Mesa location. Sophie was a big help in selecting it. They did planting as well, because the 6ft tree was HEAVY! Cesar and crew showed up as scheduled and planting went perfect. Left us with plenty of good instructions. read more

Moon Valley Nurseries - Freshly planted Wilson olive tree. - Nurseries & Gardening Near Me - Mesa, Arizona

Second year going to them for a tree and we couldn't be happier. I just love our tree this year and will be back next year. The selection is great. My kids love the little table of crafts they set up. Free hot cocoa is always nice in a world where a cup of coffee is five dollars. Excellent service. read more

Perfect experience, top to bottom. Nick at the nursery was unbelievably helpful in helping us with 3 fruit trees that we were looking for. He was personable, professional, and knowledgeable. On the day of the plant, Cesar and his team were also absolutely awesome. They found a broken irrigation hose where one of the trees was going to be planted and promptly fixed it for me. His watering instructions were thorough and easy to follow, and his team, and himself, were professional and super efficient. All in all, a true A+ experience. I'm hesitant to use chains, but I could not be happier with how everything turned out. Employees like these need to be retained and paid higher for there talent, they are the reason why I will continue using moon valley, and recommending moon valley to everyone I know. Thanks Nick, Cesar, and team. read more

Moon Valley Nurseries - Apricot tree - Nurseries & Gardening Near Me - Mesa, Arizona

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Cesar and crew did a great job planting our 2 new trees and fertilizing/feeding the rest our our trees. They were very fast and left everything nice and neat. read more

Moon Valley Nurseries - Trees - Nurseries & Gardening Near Me - Mesa, Arizona

Excellent service and quality work. Great customer service from the sales staff to the installation team.

Service is horendous and communication is worse. My HOA bought 7 trees in February. When the crew arrived to plant them there were 6. It took several phone calls and 2 trips to the store to get our 7th tree. Four months later 2 of them were struggling. I called 3 times and went to the store once to get someone to come out and look at the trees. They are now dead and need to be replaced. We have a warranty on them so we just need to get the same trees. Again it took several calls and a trip to the store to get someone to schedule delivery. On the day they were supposed to come they had a big job that they would get paid for (rather than our free one) so they just didn't show up and didn't even call. They promised they would come the following day but didn't see any dead trees at the unit numbers we gave them so they left. They sent pictures of the 2 units they were looking at and I knew right away that they were in the wrong development. When I told them this on Saturday they said they would get the trees in for sure next week. It is now Thursday afternoon and I still have not heard from them. read more

Phil is my guy!! He spent time with me and my 85 year old mother. Slowly tramping around the lot for trees. He was kind, patient, and informative. Gave a good deal as well! read more

Our experience with Phil, Levi, Cesar and his crew was fantastic! We started our purchase with Phil and we were so excited to see a new tree in the yard! Unfortunately, on planting day, we discovered the very spot for our new tree wouldn't work (pool equipment). We went back to nursery and picked out 3 new alternates with Levi. In less than one week Cesar came in our requested time of day and the crew worked quickly and efficient. another great project done! We are so happy with our plants! Thanks to all! read more

What a wonderful, wonderful experience that I had picking out the perfect Christmas tree this year. It was very emotional for me because my son had passed away in April and Joey and Haley were so compassionate and really helped me get through the process. They were very pleasant to work with made me feel much better when I left thanks again Joey and Haley for a great experience. read more

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Will Honohan. That's the name you need to know if you need help planning which plants to put in your yard. Will is a landscape designer, and he will ask what type of aesthetic you want for your yard or any other pertinent details. Will is very well-versed on all aspects of the plants and trees and can tell you what Moon Valley has done to grow the most resilient varieties. We ended up with a nice-looking backyard. Will suggested hibiscus bushes and trees since we have a desert tortoise, and I love it. It's a plant that would never have been on my radar. He also stressed Moon Valley's pride in their customer service and I've seen it in action. We had a small issue with some leaning trees, and Tara Stein was quick to send some guys out to fix them. I believe our two foreman's names were Jake and Nate. Both guys informed us of their arrival times and were great to deal with. I highly recommend Will and the rest of the Moon Valley team! read more

Moon Valley Nurseries - The hibiscus has already had many beautiful blooms - Nurseries & Gardening Near Me - Mesa, Arizona

This place is awesome! Josh and Joey were great! We will be back!!! Hot chocolate, beautiful nursery and Christmas decorations galore! read more

AJ at Moon Valley Nurseries in San Tan did a great job to help build a canopy in my backyard. Very knowledgeable and kind.

Weeks ago, we paid for and ordered two agave and a laurel to be delivered and planted. The day came, but they never arrived within the service appointment window. Initially, it was 11 - 1 PM, but then turned into 3 PM, 4 PM, 5 PM, 6 PM... Each time I called, they would apologize and say 30 minutes, but that would turn into 60 minutes. I have had to sacrifice my entire day and work schedule to wait nearly 7 hours for a delivery that still hasn't arrived. Their only response was to apologize and offer complimentary moon juice. This delay cost me time and money and made the entire ordeal frustrating and stressful. Moon Valley Nursery doesn't seem to value customer satisfaction or our time. Unless you want a miserable experience, I would highly recommend giving a different nursery your business. read more

It was a total disaster! They spent much of the time telling me this isn't how they do business, but they continued to disappoint. They had my money for 2 months. It took weeks to get a correct invoice, which was incorrect. The lack of follow thru and courtesy was completely absent. After doing some homework that is not uncommon. I even called the corperate office to shed some light, to no surprise they didn't call back either. Very unhappy. Extremely disappointed. read more

I went into the Mesa Moon Valley Nursery yesterday hoping for a miracle. I'm not kidding. You see, having moved to AZ in the past couple years, we have lost a mature lemon tree and were on the verge of losing our orange tree as well. (I seriously blamed my husband for overwatering our lemon tree to death and I physically counted 25 oranges on our orange tree this year. Yeah, I love our citrus trees) I was pleasantly greeted by Ryan and quickly told him I was on the verge of tears over this tree loss. He said, " Don't fret, I gotcha and I'll do my best to help you." I showed him photos and he told me the tree was salvageable. He explained how the Moon Juice works and then took me on a tour of the nursery to educate me on a few new citrus trees we'd like to purchase. He was very knowledgeable! I purchased the Moon Juice and was on my way. My husband applied the Moon Juice last night as directed. Our tree was RESURRECTED...OVERNIGHT! Please head on over and chat with Ryan, purchase your Moon Juice and get your plants HAPPY again. We will be going back to purchase our citrus trees soon. This is now, and always will be, our go to nursery!! Thank you Ryan, we'll see you again soon. ~Mary read more

Sophia came to my house and helped me plan out my yard, helped me pick the right foliage and placed the flags for them to be planted. She is very knowledgeable. One of my trees were not on my HOA list but is very common in Arizona. She helped my get that tree approved. Cesar and his crew came and planted 6 trees and several other shrubs and plants. They are very hard workers, planted exactly were I had planned, very detailed, gave great instructions and insights and cleaned everything up leaving my yard beautiful. Thank you, Moon Valley!! read more

I recently used Moon Valley Nursery on Az Ave to finish my landscaping in my backyard. There are many beautiful plants to choose from and a very friendly staff. Nicole, helped me and all I can say is that she was nothing short of fantastic! she was professional, very knowledgeable of the plants and always had a smile! Nicole listened to my concerns with budget and got me to the plants I loved and even helped me pick out a couple more that set my backyard into a true happy oasis. When the crew came out to plant, the same. professional, responsive, respectful and left my backyard and pool clean before they left. I am very thankful to Moon Valley and Nicole for all of their help and will be returning for more plants to do my front yard. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

Patrick and Brent did an amazing job of checking on our new palm tree as well as giving advice for other trees and plants in our yard. They even double checked our sprinkler system and discovered that it needed program adjustments! Excellent job, guys! Thank you for taking your time and being so thorough even in the 100 degree heat! Leslie Orgeron read more

Cesar and crew did an excellent job with the plants and tree they planted. Moon valleys products are great.

I stand by my review. Wyatt sent me a DM asking for my phone number to have someone call me: I was hopeful they could turn it around so I messaged back my number: no call. Then, Wyatt left a visible response to my review appearing apologetic and concerned and asking me to call them: we did, nothing ever came of it. Seek your landscaping needs elsewhere. I know I will. read more

I'll start off by saying I enjoy Moon Nursery, hence 4 stars. Quality plants and friendly knowledgeable staff. I have made multiple purchases over the past 3 years, spending over 10k approximately. That may seem minimal to many, but they are a pricey corporation. One purchase I made was for an Ocotillo @ $600. The photos I'm posting are of that ocotillo going into year #3. I was told how to care for it and to be patient as it needs time. Okay, got it. Well, not one leaf has shown up during this time. I'm hesitant to call Moon, because my last call was met with "be patient". $600 for a dead plant in my view is a little pricey. Could have bought the same size at Home Depot for $75. Moon guarantees are pricey additions to the original cost, and that still doesn't mean there isn't a hidden clause as to what your plant warranty covers. Frustrating is how I'm viewing this plant from my window. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

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Moon Valley removed the stumps of our 35 year old trees and replaced them with two crape myrtles. The plan, dates and work was well coordinated & communicated. The crew lead by Caesar that installed the trees, reviewed the maintenance instructions needed over time/the variation in heat (!) Were amazing. They went out of their way to make sure that not only the trees were taken care of but the yard and raised planters were clean and finished. 5 put of 5 stars because we can't give them more! read more

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we have had a wonderful experience with the sales staff and the workers who came out and planted our new Palm. we've had two palms so far bought from them. the sales people are amazing, fun and very knowledgeable. The Crew who came out to plant the palm, where very friendly on time and did a great job giving all the info we needed, and cleaned up when they where done. We will always get out tree's and plants front them. Very very easy to work with and very reliable workers. We love them. They go above and beyond of any crew we have seen. thank you guys. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

Cesar and team did an excellent job of planting our trees. In addition, Cesar identified that ficus trees previously planted we're not getting enough water due to too much gravel which he moved away from the stock and put in different irrigation hardware so that the ficus trees could get more water. their service, advice and hard work are very much appreciated! fantastic! read more

We ordered a Queen Palm , 2 Blue Agaves, and two Cacti from the Mesa location. They came and planted everything in mid-July, and left us with watering instructions which we've followed closely. It's not even been a month with these items and the Queen Palm is littered with brown, dead fronds and both Blue Agaves are burned up and dying ad well. The cacti are going strong though! My partner who bought the foliage, John Smith has reached out to the Mesa location TWICE via email with pictures of the dead and dying items and he has never received a response. We are frustrated. For the price we've paid for all these items, including insurance, and they basically don't care. What a rip-off this company is. And here we are, stuck with dead foliage that we never expected. And they will do nothing about. I suggest someone look in your database and call John immediately and tell him what you plan to do for us. If nothing, come rip everything out, refund us, remove your defective shit from our property and we will go elsewhere. What a poor company. A negative BBB review is forthcoming, and Facebook too! read more

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Another good experience with this location... Niko helped me choose plants, fertilizer and food. I also got great prices. Always worth the drive from Fountain Hills. read more

Caesar is extremely knowledgable and his planting crew are clean and efficient. We are happy with the replaced trees and with the service Caesar provides. We hope to deal with him directly from now on as he was able to answer every question on plant care and show us product that would benefit our trees and shrubs. He even wrote fertilizing notes down for us. read more

Moon Valley Nurseries - Purple hopseed row. - Nurseries & Gardening Near Me - Mesa, Arizona

I walked into this location, ran into Brandon Whitman, and he asked what he could do for me. I replied, "You can be the angel who makes my dreams come true!" That was spring of 2018 with my first purchase of Bottlebrush. That's also when I met Caeser my tree expert! I have since purchased my very own forest. My back yard turned oasis along with my beautiful trees have met with weather related mishaps and would have broken my heart, BUT they stand behind every promise that comes with the warranty. Don't like it? Fine, pick something else, and they'll put you in the schedule!Blistering sun damage? Noooo problem, they have very reasonable warranties to fit any budget. The best policy is where something happens to your say huge tree, they will replace AND upgrade to a giant tree! The excellent warranties along with their maintenance program help me to never worry about losing my investment. Everyone is so nice and patient and will teach you everything you need to know to protect said investment. I will be a part of the Moon Valley family for life! read more

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Arthur and his team Alejandro, Rodolfo, Edgar, and Abel did an amazing job installing our new tree today. We highly recommend this guys they couldn't of been nicer. Thx again read more

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We get our Christmas trees here and they always last a long time and look great. Friendly service. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - Mesa, Arizona

Cesar Jimenez's crew planted a tree in my front yard and after a few days it's looking good. They were fast and professional and it was clean when they left. read more

My experience with the professionals at Moon Valley was fantastic! Travis Roberts helped me to select the perfect trees for both my front and backyards, was extremely knowledgeable, and very patient with answering all of my questions. He travelled from a different store location a couple of times to meet with me to discuss the sizes and other considerations to give for the trees that I selected. He was "not" high pressure at all, which was so helpful as I probably would have felt rushed and not gotten the trees that were perfect for my home if he had been. He also was so kind as to update my order as I changed my mind and wanted to swap out one of the trees for a different variety, and add another tree a couple of days after we'd already finished the paperwork though prior to delivery. The delivery crew were professional and knowledgeable as well, and although I had already staked where I wanted the trees, Cesar Jimenez, the Planting Crew Manager walked me through each of the 14 trees I purchased to make sure that I was happy with the placement and direction while advising me on privacy matters, esthetics, and insurance related considerations. Cesar and his crew went above and beyond my expectations by adding a couple more trees at the last minute to fill in spaces that I wanted filled. All in all, I had a wonderful experience and the service Moon Valley provided will definitely make me come back again. read more

We had such a positive experience here! Brennan was super helpful explaining the different types of trees and helping us find the perfect one. They have a cute coloring station set up for kids and hot chocolate with all the fixins. Highly recommend this place!! read more

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